Penn National Gaming, Inc.

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Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and Company standards, core values, and programs. - Responsible for ensuring the compliance with all state, health department, and departmental standards within area of responsibility and reports potential issues to management.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Maintains open lines of communication with management and security to ensure service standards and safety standards are kept up at all times.- Ability to follow a predetermined lifeguard stand rotation assignment/guideline.- Provide constant visual surveillance of pool and surrounding area identifying any potential safety or emergency situations. Responds to all situations safely and promptly. - Follow all designated emergency procedures- Ability to recognize a swimmer in distress and perform designated rescue practices, including first-aid and CPR when called upon.- Attends to Guests in pool area, cabanas, daybeds and lounge chairs ensuring memorable visit for the Guests.- Responsible for the daily set up of the pool decks before the pools open to guests and completing a breakdown and reset of the pools each day as they close- Knowledgeable in facility information such as hours of operations, admissions, and appropriately refers Guests to Management or VIP Hosts when necessary.- Ability to identify and report defects throughout the pool and spa areas, notify Supervisors of immediate hazards, injuries, equipment, or processes that negatively impact operations. - Responsible for maintaining cleanliness of pool deck and facilities, including but not limited to, straightening and stacking chairs, collecting soiled towels, removal of trash, cups and other debris, moving chairs or umbrellas, folding/rolling towels, cleaning signage, obtaining fresh towels from loading dock, and delivering soiled towels to loading dock.- Ensures all Guest areas stocked with towels and supplies.- Enforces all pool rules and related regulations in a polite, but firm manner, contacting Management when necessary.- Assists Guests in locating available lounge chairs when requested.- Watches the assigned areas in rotation to prevent accidents and injuries. - Performs other job-related duties as assigned
Job ID
2021-77691
Position Type
Seasonal
Category
Hotel Operations & Retail
Casino Property
M Resort
Job Locations US-NV-Henderson
The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere .- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Performs cleaning and maintenance tasks such as cleaning tables, taking dishes to the kitchen, stocking beer, wine and ice as needed.- Takes out garbage as necessary.- Changes kegs, beer tanks, CO2 tanks, and pop for pop guns as needed.- Maintains the cleanliness and organization of all bar service areas.- Brings bar and grill glasses back from dishwashing/warewash support.- Takes empty kegs to Purchasing or warehouse location.- Responsible to clean all areas in bar.- Performs other job-related duties as assigned
Job ID
2021-78935
Position Type
Seasonal
Category
Other
Casino Property
M Resort
Job Locations US-NV-Henderson
The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere .- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Maintaining established quality standards for timely food and beverage service.- Places order with bartender, inspects order for quality, collects and adds appropriate garnish, places on tray and serves to patrons - Upsells and suggestively sells menu items, specials and beverages at all times.- Performs prep tasks when not serving guests by helping to stock items or clean work areas. - Enforces customer limit regulations in a firm and courteous manner- Performs other job-related duties as assigned
Job ID
2021-78934
Position Type
Seasonal
Category
Other
Casino Property
M Resort
Job Locations US-NV-Henderson
The following and other duties may be assigned as necessary:- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the Pool, bar or in the casino area.- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage.- Reads kitchen prep tickets and identify food items in a prompt manner.- Gathers food items and properly bag or plate items and supply necessary utensils and condiments to Guests based off of quantity of items.- Delivers or “runs” food to appropriate VIP sections or pool areas once order has been prepared by kitchen.- Knows what each menu item looks like when prepared and able to identify and correct missing or incomplete items. - Ensures food orders are handled carefully and delivered in a prompt manner. - Assists the server wherever needed. Places order with server, inspects order for quality.- Demonstrates power to solve guest problems by assisting the guest and alerting the supervisor of any complaints. Maintains complete knowledge on all in house services and functions.- Responsible for overall cleanliness of the kitchen expedition area. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80357
Position Type
Seasonal
Category
Other
Casino Property
M Resort
Job Locations US-NV-Henderson
The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Responsible for all pool rentals, including, rafts, tubes, and lockers. - Responsible for keeping inventory on all lost and found items. - Ensures the overall safety of guests in pool area. - Maintains supplies and ensures inventory is stocked and ordered as needed- Provides daily rotations and break schedules as necessary. - Acts as communications center for guest calls, management, auxiliary departments and pool staff. - Performs other job-related duties as assigned
Job ID
2021-79584
Position Type
Seasonal
Category
Other
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Must be proficient in ID checking and be familiar with both the ID checking guide and the International ID checking guide.- Must attend or have attended the LVMPD club drug seminar and follow guidelines.- Prevent conflict, timely reaction to a situationsand show an even temperament in extreme situations,  react promptly to disturbances on the pool deck, pool gaming tables, bar area or any other areas assigned during shift.- Understanding of special awareness, where they are on the deck where there exits/entrances and the quickest safest way off.- Maintain vigilance at assigned posts for all activities.- Maintain routine patrols throughout the pool area while on watch for criminal activities and any general non-compliance to company rules and policies.- Prevent entry of and address issues of minors/persons under the age of 21 years in Day Dreams VIP pool.- Keep alert for undesirables, thieves, and other persons who are disruptive to the establishment.- Follow the procedures and operations of all emergency equipment (including warning and announcement devices) located throughout the pool area.- Provide CPR and basic first aid and assist injured pool guests and team members, use of oxygen and first aid equipment.- Use of protective devices, handcuffs and basic defensive tactics.- Understanding of the Nevada Revised Statutes, Chapter 465 laws on gaming, OSHA mandates, and ADA mandates.- All duties and tasks assigned by the Security Manager, Pool Management, Security Shift Manager, and the Vice President  of  Facilities .- Patrol pool area and attempt to protect assets as needed.- Respond to and handle emergencies using the proper methods, and the correct safety procedures.- Provide security and protection for our pool guests and team members. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2021-78441
Position Type
Seasonal
Category
Security, Surveillance & EMT
Casino Property
M Resort

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