Penn National Gaming, Inc.

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Job Locations US-NM-Hobbs
ESSENTIAL DUTIES AND RESPONSIBILITIES- Load and handle horses in the starting gate during the races.- Work in the mornings schooling unruly horses.- Teaching young horses the ways of the starting gate.- Assist the state veterinarian with injured horses and assist track maintenance by loading injured horses on the horse ambulance.- Assist EMT crew with injured riders.- May be called to the paddock to assist with unruly or injured horses.- Responsible for maintaining the gate.- Responsible for setting of the gate.
Job ID
2020-75214
Position Type
Seasonal
Category
Racing
Casino Property
Zia Park Casino
Job Locations US-NM-Hobbs
SUMMARY:The Director of Human Resources is responsible for the successful management operation of all fair labor practices, staffing/recruitment, worker compensation, employee relations, company benefits, employee training.  Develop and manage processes and programs to reduce and control voluntary turnover. ESSENTIAL DUTIES & RESPONSIBILITIES: - Responsible for assisting in directing the operations and staff of the HR department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Serves as strategic business partner to various client groups. Understands the organizational structure for each department; develops and maintains knowledge of the business unit needs; and provides HR support to team members at all levels of the organization. - Develops and maintains productive, informative, and respectful relationships that support achievement of business focused results with assigned departments.- Identifies and develops strategies for client groups with respect to turnover, recruitment, staff development, engagement, employee relations, guest service, compensation, benefits/wellness, and, performance management issues.- Assists in preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Partners with the top HR leader in the monthly reconciliation, P&L review and approving departmental purchasing.- Partners with Executives to determine the Human Resources department’s strategy and its needs. - Analyzes property trends and metrics relative to engagement, turnover, staff development, etc. in partnership with HR team. Develops solutions, programs and policies, as necessary, relating to turnover, recruitment, engagement, leadership opportunities; Reviews and benchmarks the internal and external environment to improve HR policies and initiatives.- Develops reports and other key metrics; including but not limited to, the monthly HR Scorecard, Strategic Plan or other identified HR analytics.- Conducts and oversees effective, thorough and objective investigations in cases of grievances, harassment, employee concerns or EEOC issues.- Supports the internal and external recruitment efforts for the property to include, but not limited to:- zmsnshinh Open Job Requisitions for Exempt positions- Pre-screen potential candidates and build talent pool for all positions- Developing sourcing strategies for open roles- Manages and resolves employee and/or labor relations issues; handles grievances and arbitrations if applicable. - Maintains current knowledge of HR policies, programs, laws and regulations.- Provides performance management (coaching, counseling, career development, corrective action and terminations) guidance/counsel to client groups and their teams to ensure compliance with law, regulations, and internal policy/procedure. - Creates and develops staff development programs and delivers results that corresponds with established goals. Analyzes results from programs and redirects as necessary for talent development purposes. - Assists Executive leaders to identify Manager development opportunities and ensure they are able to meet current and future performance standards.- Participates in the creation of the property Talent Review process and development plans for property leaders.- Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.- Participates in and provides human resources updates and feedback in property management meetings at various levels.- Develop and maintain knowledge of assigned department’s jobs, organization structures, and compensation and operating practices relating to Human Resources.Monitors, evaluates, and develops strategies and practices to address potential areas of conflict among managers, employees, and departments.- Provides guidance and counsel to management concerning corrective actions, performance reviews, and terminations, to ensure compliance with governmental laws and regulations and internal policies and procedures.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.- Maintains strict confidentiality in all departmental and company matters. SUPERVISORY RESPONSIBILITIES                                                   This job has supervisory responsibilities. - Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Determines work procedures and expedites workflow.- Responsible for employee performance (disciplining, coaching, counseling). 
Job ID
2020-75570
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Zia Park Casino
Job Locations US-NM-Hobbs
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:Has the responsibility for the provision of optimum patient care in accordance with the EMS act of 1985 (Act 45) and all regional guidelines/protocols.  DUTIES AND RESPONSIBILITIES:- Maintains personal knowledge and skills in order to deliver optimum patient care as an EMT role model for other emergency service personnel. - Supervises the performance of EMT trainees and other observers. - Safely operates vehicles of EMS in accordance with the current motor vehicle code of the State of New Mexico. - Stocks and maintains vehicles and its contents in a state of readiness at all times. Maintains documentation of the same. - Works in hazardous environments to insure safety and stabilization of the patient. - Works with local ALS, fire and law enforcement agencies as a team for a coordinated effort on the patients behalf. - Document all patient care, assessments and all service reports in a timely fashion. Documentation shall be legible and accurate. - Maintains crew vehicles, radios, equipment, supplies and quarters in a state of readiness - To act at all times in a professional manner and shall be able to handle conflict situations with professional judgment. - Ensure full compliance with all HIPAA requirements and regulations.
Job ID
2020-75171
Position Type
Seasonal
Category
Racing
Casino Property
Zia Park Casino
Job Locations US-NM-Hobbs
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Ensures proper spelling and eligible writing of trainers and horses name on all workout cards.- Communicates via radio signal the proper horses & trainer name to the clockers.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-75218
Position Type
Seasonal
Category
Racing
Casino Property
Zia Park Casino
Job Locations US-NM-Hobbs
Promotes safety for personnel, guests and horses at the Zia Park and Black Gold Casino by performing the following duties.- Must enforce the New Mexico Rules of Racing while on the racecourse, writing reports of all violations that take place while on duty.- Arrives on suitable pony at the appointed time to lead procession of riders in post position order to starting gate.- Leads or trails the post parade of each live race, keeping horses in line for the parade and releasing them for "warm up" before the race.- Arrives on suitable pony ready for work at the appointed time for opening the track for training during training hours.- Rides after runaway horse to aid rider regain control.- Catches any loose horses on the track while on duty.- Diverts riders from competitor involved in accident on racetrack.- Assists horse ambulance workers to remove injured horse from track.- Must be available to work for any training or racing hours.- Grooms and cares for outrider pony.SUPERVISORY RESPONSIBILITIESDirectly supervises all jockeys, assistant outriders, exercise riders and pony people while they are on the track.  Carries out supervisory responsibilities in accordance with the New Mexico Rules of Racing policies and applicable laws.  Responsibilities include addressing complaints and resolving problems.
Job ID
2020-75310
Position Type
Seasonal-Full time
Category
Racing
Casino Property
Zia Park Casino
Job Locations US-NM-Hobbs
 ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Has the responsibility for the provision of optimum patient care in accordance with the EMS act of 1985 (Act 45) and all regional guidelines/protocols. - Maintains personal knowledge and skills in order to deliver optimum patient care as an EMT role model for other emergency service personnel. - Supervises the performance of EMT trainees and other observers. - Safely operates vehicles of EMS in accordance with the current motor vehicle code of the State of New Mexico. - Stocks and maintains vehicles and its contents in a state of readiness at all times. Maintains documentation of the same. - Works in hazardous environments to insure safety and stabilization of the patient. - Works with local ALS, fire and law enforcement agencies as a team for a coordinated effort on the patients behalf. - Document all patient care, assessments and all service reports in a timely fashion. Documentation shall be legible and accurate. - Maintains crew vehicles, radios, equipment, supplies and quarters in a state of readiness - To act at all times in a professional manner and shall be able to handle conflict situations with professional judgment. - Ensure full compliance with all HIPAA requirements and regulations.SUPERVISORY RESPONSIBILITIES                                         This job may or may not have supervisory responsibilities.- Manages work procedures and expedites workflow.- Provides coaching and counseling to team members.
Job ID
2020-75173
Position Type
Seasonal
Category
Racing
Casino Property
Zia Park Casino
Job Locations US-NM-Hobbs
Your daily responsibilities include: - Perform general preventive maintenance of the property.- Responsible for removing all trash and debris from jockey, barn, and racing areas. Trash and debris to be deposited in the outside dumpster.- Maintain cleanliness of facilities inside and outside: sweep, pick up trash, and wash as required on a daily basis. May be asked to assist with repairs.- Use of chemicals for cleaning and personal protective equipment.- Ability to read, follow instructions, and understand visual aids.- Must be able to interact with guests and provide guest service according to company standards.- Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership.- Performs other duties as may be assigned by department and/or company management. 
Job ID
2020-75179
Position Type
Seasonal
Category
Racing
Casino Property
Zia Park Casino
Job Locations US-NM-Hobbs
SUMMARY:Provide a safe and secure environment for customers and for company property and employees.  Assist customers as necessary to ensure their satisfaction. ESSENTIAL DUTIES & RESPONSIBILITIES:- Promote and maintain excellent customer service with each patron and employee you may come in contact with.- Greet all guests and assist our guests as necessary to ensure their satisfaction and return to the casino and racetrack.- Provide security on assigned security posts: maintain high visibility; handle problem situations; watch for safety hazards; provide assistance in medical situations if required. - Patrol buildings and grounds of the facility as directed. - Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests and livestock.- Provide security escorts for all monetary transfers, fills, and credits. - Provide assistance to customers: give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary.- Monitor all entry and exit from soft count, and vault, and maintains logs of these activities if required.- Dispatch other officers to various assignments and maintain activity log sheets. - Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures.- Must be knowledgeable of all special events and promotional activities available to guests.- Presents oneself as a credit to the Company and encourages others to do the same.- Must work well under pressure, and meet multiple and sometimes competing deadlines.- Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and supervisors.- Adhere to all departments/company policies and procedures. - Performs all other related and compatible duties as assigned.
Job ID
2020-75521
Position Type
Seasonal
Category
Racing
Casino Property
Zia Park Casino
Job Locations US-NM-Hobbs
Summary:Provide a safe and secure environment for customers and for company property and employees.  Essential Duties And Responsibilities:- Observes and reports any and all gaming violations and/or thefts of company property.- Operates monitor room equipment, including basic computer functions.- Participates in court actions relating to gaming violations.- Learns and uses two card count system.- Learns all games in use and all procedures and cheating indicators of such games.- Writes proper reports as needed in a timely manner.- Responds to surveillance supervision and gaming control requests.- Responds to requests of all other departments when necessary.- Dispatches shuttle drivers and security officers based on business and guest needs.- Monitors Security entrance and issues vendor/visitor badges according to policy.- Answers and directs incoming guest calls in a professional manner.- Issues sensitive and non-sensitive keys located in Security key boxes according to internal and state regulations.- Completes surveillance reviews including written reports and review of recorded footage in response to managements request.- Must be knowledgeable of all special events and promotional activities available to guests.- Presents oneself as a credit to the Company and encourages others to do the same.- Must work well under pressure, and meet multiple and sometimes competing deadlines.- Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and supervisors.- Adhere to all departments/company policies and procedures. - Performs all other related and compatible duties as assigned.
Job ID
2020-75494
Position Type
Regular Full-Time
Category
Hidden (15273)
Casino Property
Zia Park Casino
Job Locations US-NM-Hobbs
Promotes safety for personnel, guests and horses at the Zia Park Racetrack by performing the following duties:- Provide assistance to the State Veterinarian- Responsible for taking urine and blood samples from horses designated by the stewards or commission- Responsible for accurately maintaining records- Responsible for keeping Test Barn and horse barns clean and orderly between races- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.
Job ID
2020-75217
Position Type
Seasonal
Category
Racing
Casino Property
Zia Park Casino
Job Locations US-NM-Hobbs
SUMMARY: Will be required to operate tractor and/or water truck on the racetrack.  Maintain racing          track in proper condition as required. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.- Will be required to operate tractor and/or water truck on the racetrack.- May use other equipment as required.- Notify supervisor immediately of any problems/crisis/emergency situation.- Maintain cleanliness of facilities as needed.- Ensure that all safety equipment is in operating order. - All work to be performed taking appropriate safety precautions.
Job ID
2020-75167
Position Type
Seasonal-Full time
Category
Racing
Casino Property
Zia Park Casino

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