Penn National Gaming, Inc.

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Job Locations US-KS-Kansas City
Posted Date 2 weeks ago(2/2/2018 8:43 PM)
Hollywood Casino at Kansas Speedway is currently looking for a Beverage Manager to join our team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Manage overall casino beverage and coffee bar operations creating a differentiated service experience and ensuring optimum performance of all cocktail service.- Supervise the work processes and procedures of casino beverage team members including the assignment of tasks or apportionment of work to be done.- Train Team Members in beverage service, sanitation, and safety procedures.- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.- Control inventories of beverages, including liquor, and report any shortages to designated personnel.- Analyze operational problems, such as theft and waste, and establish procedures to alleviate these problems.- Interview, select and train new Team Members.- Review, adjust and administer working schedules of Team Members.- Plan work processes and determine effective techniques or processes to be used by Team Members in the course of business.- Understand and adhere to disciplinary policies including but not limited to counseling Team Members and the use of progressive discipline.- Address and manage complaints, grievances or concerns from Team Members.- Effectively use, administer and manage rewards and recognition for front line Team Members.- Review the performance, productivity and efficiency of Team Members including but not limited to periodic evaluations.- Recommend or oppose the change in status of Team Members including but not limited to changes from full time to part time, promotions, and transfers.- Effectively and efficiently manage labor costs and staffing objectives while achieving guest satisfaction.- Acts as a role model to other employees and presents oneself as a credit to Company and encourages others to do the same.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Supervise and manage attendance and time records of team members.- Effectively manage departmental expenses.- Protect and preserve assets of the company.- Understand and adhere to bargaining unit agreements.- Perform other job related and compatible duties as assigned. 
Job ID
2018-46892
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 2 weeks ago(2/5/2018 8:02 PM)
Hollywood Casino at Kansas Speedway is currently looking for a Casino Beverage Server to join our team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Resolve service problems according to guidelines.- Appear in publicity photos.- Promote casino events and programs.- Provide fast, friendly, professional beverage service to casino guests; carries full trays on every round.- Monitor guest consumption of alcohol and intervene as needed according to guidelines- Take drink orders, communicates with bartenders, assist in the preparation of drinks and present drinks to guests.- Handle money according to procedure; operate cash register, take money, make change, and make deposits at the end of shift.- Maintains clean and stocked workstation.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Declare tips through time and attendance system at the end of each shift.- Meet department uniform, appearance, and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department, and company policies.- Keep work areas clean and free of safety hazards, debris, and litter.- Perform all job duties in a safe and responsible manner.- Must adhere to regulatory, department and company policies.- Perform other job related and compatible duties as assigned.
Job ID
2018-46243
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 1 month ago(1/8/2018 4:15 PM)
Hollywood Casino at Kansas Speedway is currently looking for a Bartender to join our team.- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Monitor guest consumption of alcohol and intervene as needed according to guidelines.- Appear in publicity photos.- Prepare and pour drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.- Ensure that garnish items are adequately prepared and stocked Operate and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.- Operate a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash and charge sales according to established procedure.- Maintain a clean and stocked workstation in accordance with established health and safety guidelines.- Check out with leadership before leaving shift.- Perform tasks to ensure an attractive and safe physical appearance of working areas.- Ensure supplies are stocked as needed.- Respond to “to go” orders including packaging orders, collection of payment and delivery to guest.- Attendance at pre-shift meetings.- Responsible for maintaining a regular and consistent attendance record.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Declare tips through time and attendance system at the end of each shift.- Attend all departmental and company training programs or meetings as directed.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter.- Meet department uniform, appearance, and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform other job related and compatible duties as assigned.
Job ID
2017-45929
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 2 months ago(12/20/2017 4:38 PM)
Hollywood Casino at Kansas Speedway is currently looking for a Room Chef for our Sports Bar. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Understand and adhere to disciplinary policies including but not limited to counseling team members and the use of progressive discipline.- Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform all job duties in a safe and responsible manner.- Work with Executive Chef to develop/oversee plans for controlling budgeted food and labor costs.- Assist with menu development: present new ideas and create kitchen organization for successful execution.- Demonstrate a commitment to freshly prepared foods and superior food quality.- Assist with the training and development of culinary staff, both sous chef and team members.- Assist with food cuttings on new products, and include the Executive Chef, Director of Food and Beverage and the Purchasing Manager.- Develop working knowledge of all food outlets, menu preparation as well as presentation.- Assist with the development of recipes, cooking procedures and food presentation.- Perform the functions of any culinary task assigned within a kitchen.- Keep current on new market trends as well as new products.- Interview, select and train new team members.- Review, adjust and administer working schedules of team members.- Plan work processes and determine effective techniques or processes to be used by team members in the course of business.- Directly and indirectly supervise team members.- Understand and adhere to bargaining unit agreements.- Must adhere to regulatory, department and company policies.- Understand and adhere to bargaining unit agreements.- Perform other job related and compatible duties as assigned.
Job ID
2017-45885
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 1 month ago(1/9/2018 9:06 AM)
Hollywood Casino at Kansas Speedway is currently looking for a Cold Prep to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Retrieve, prepare, arrange and deliver products for food and beverage venues as ordered.- Follow company procedures for preparing recipes and products.- Follow appropriate food handling procedures to ensure safe, quality products.- Maintain freshness of food and beverage items by rotating and filling items as needed and maintaining items at appropriate temperatures.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all areas.- Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of pots, pans, utensils, dishes, debris and litter and cleaning floors.- Ensure supplies are stocked as needed.- Proper and safe use of equipment needed for production.- Partner with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform other job related and compatible duties as assigned.
Job ID
2018-46399
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 5 days ago(2/12/2018 9:12 AM)
Hollywood Casino at Kansas Speedway is currently looking for a Cold Prep to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Retrieve, prepare, arrange and deliver products for food and beverage venues as ordered.- Follow company procedures for preparing recipes and products.- Follow appropriate food handling procedures to ensure safe, quality products.- Maintain freshness of food and beverage items by rotating and filling items as needed and maintaining items at appropriate temperatures.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all areas.- Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of pots, pans, utensils, dishes, debris and litter and cleaning floors.- Ensure supplies are stocked as needed.- Proper and safe use of equipment needed for production.- Partner with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform other job related and compatible duties as assigned.
Job ID
2018-46823
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 1 month ago(1/9/2018 2:44 PM)
Hollywood Casino at Kansas Speedway is currently looking for a Cook 2 to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Follow recipes to prepare and/or cook food to meet departmental standards or as directed.- Measure and convert recipes without affecting quality.- Perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Knowledge/understanding of kitchen equipment to include safe operations and regulation of temperatures for proficient cooking times and temperatures.- Understands fundamentals of soups, sauces, starches, thickeners and emulsifiers.- Must adhere to regulatory, department and company policies.- Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Must be familiar with and have exposure to prep list.- Take inventories.- Exhibit intermediate knife skills, classic cuts and sharpening.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Properly maintains, cleans and sanitizes equipment and work areas to meet departmental standards or as directed.- Perform all job duties in a safe and responsible manner.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform other job related and compatible duties as assigned.
Job ID
2018-46439
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 1 month ago(1/9/2018 2:40 PM)
Hollywood Casino at Kansas Speedway is currently looking for a Cook 2 to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Follow recipes to prepare and/or cook food to meet departmental standards or as directed.- Measure and convert recipes without affecting quality.- Perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Knowledge/understanding of kitchen equipment to include safe operations and regulation of temperatures for proficient cooking times and temperatures.- Understands fundamentals of soups, sauces, starches, thickeners and emulsifiers.- Must adhere to regulatory, department and company policies.- Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Must be familiar with and have exposure to prep list.- Take inventories.- Exhibit intermediate knife skills, classic cuts and sharpening.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Properly maintains, cleans and sanitizes equipment and work areas to meet departmental standards or as directed.- Perform all job duties in a safe and responsible manner.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform other job related and compatible duties as assigned.
Job ID
2018-46438
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 1 month ago(1/9/2018 4:48 PM)
Hollywood Casino at Kansas Speedway is currently looking for a Cook 2 to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Follow recipes to prepare and/or cook food to meet departmental standards or as directed.- Measure and convert recipes without affecting quality.- Perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Knowledge/understanding of kitchen equipment to include safe operations and regulation of temperatures for proficient cooking times and temperatures.- Understands fundamentals of soups, sauces, starches, thickeners and emulsifiers.- Must adhere to regulatory, department and company policies.- Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Must be familiar with and have exposure to prep list.- Take inventories.- Exhibit intermediate knife skills, classic cuts and sharpening.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Properly maintains, cleans and sanitizes equipment and work areas to meet departmental standards or as directed.- Perform all job duties in a safe and responsible manner.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform other job related and compatible duties as assigned.
Job ID
2018-46446
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 1 month ago(1/9/2018 9:06 AM)
Hollywood Casino at Kansas Speedway is currently looking for a Cook 3 to join our team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Follow recipes to prepare and/or cook food to meet departmental standards or as directed.- Measure and convert recipes without affecting quality.- Perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Basic knowledge/understanding of kitchen equipment to include safe operations and regulation of temperatures for proficient cooking times and temperatures.- Partner with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Must be familiar with and have exposure to prep list.- Take inventories.- Exhibit basic knife skills, classic cuts and sharpening.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Must adhere to regulatory, department and company policies.- Properly maintains, cleans and sanitizes equipment and work areas to meet departmental standards or as directed.- Perform all job duties in a safe and responsible manner.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform other job related and compatible duties as assigned.
Job ID
2018-46400
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 1 month ago(1/9/2018 2:25 PM)
Hollywood Casino at Kansas Speedway is currently looking for a Cook 3 to join our team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Follow recipes to prepare and/or cook food to meet departmental standards or as directed.- Measure and convert recipes without affecting quality.- Perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Basic knowledge/understanding of kitchen equipment to include safe operations and regulation of temperatures for proficient cooking times and temperatures.- Partner with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Must be familiar with and have exposure to prep list.- Take inventories.- Exhibit basic knife skills, classic cuts and sharpening.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Must adhere to regulatory, department and company policies.- Properly maintains, cleans and sanitizes equipment and work areas to meet departmental standards or as directed.- Perform all job duties in a safe and responsible manner.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform other job related and compatible duties as assigned.
Job ID
2018-46434
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 4 days ago(2/13/2018 9:14 AM)
Hollywood Casino at Kansas Speedway is currently looking for a Cook 3 to join our team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Follow recipes to prepare and/or cook food to meet departmental standards or as directed.- Measure and convert recipes without affecting quality.- Perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Basic knowledge/understanding of kitchen equipment to include safe operations and regulation of temperatures for proficient cooking times and temperatures.- Partner with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Must be familiar with and have exposure to prep list.- Take inventories.- Exhibit basic knife skills, classic cuts and sharpening.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Must adhere to regulatory, department and company policies.- Properly maintains, cleans and sanitizes equipment and work areas to meet departmental standards or as directed.- Perform all job duties in a safe and responsible manner.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform other job related and compatible duties as assigned.
Job ID
2018-47066
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 3 weeks ago(1/29/2018 9:14 AM)
Hollywood Casino at Kansas Speedway is currently looking for a Count Room Cashier to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Protect company assets.- Perform drops and counting of; currency, coins, chips, vouchers, TITO tickets, coupons and other monetary units as used in day to day business.- Provide services to all departments regarding any financial transaction performed in the course of business with currency, coins, chips, vouchers, TITO tickets, coupons or other monetary units.- Perform verification, reconciliation and balancing functions including drafting or otherwise preparing any necessary documentation.- Perform drops, buys, cart loading, cart escorts, receive, dispense, secure, count, record, store, transport and perform all other functions necessary for the efficient administration of business.- Prepare accurate paperwork as required.- Understand and efficiently operate all machines used in the course of business including but not limited to machines used for counting or other information systems, including software and hardware.- Compile information, complete and submit reports as needed.- Clean and maintain machines and ensure supplies are stocked as needed.- Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2018-46733
Position Type
Regular Part-Time
Category
Accounting/Finance
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 1 month ago(1/10/2018 10:21 AM)
Hollywood Casino at Kansas Speedway is currently looking for a Food & Beverage Attendant to join our team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Prepare, display, sell and serve products to customers.- Anticipate customer needs and appropriately suggest products to maximize service and sales.- Resolve service problems according to guidelines.- Follow appropriate food handling procedures to ensure safe, quality products.- Follow all Kansas Lottery retailer requirements.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register and Point of Sale system.- Complete deposits at the end of each shift.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters, tables, display cases, refrigeration units, and beverage machines.- Perform tasks to ensure an attractive patron dining area associated with the coffee bar including removal of trash and debris from tables and cleaning tables and chairs.- Ensure supplies and products are ordered and stocked as needed.- Perform stock/inventory work: check in, price, and display new merchandise.- Clean and straighten retail area: polish display cases, and straighten shelves and merchandise.- Safely and responsibly handle scalding hot products and equipment.- Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Performs other job related and compatible duties as assigned
Job ID
2018-46470
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 2 months ago(12/26/2017 1:54 PM)
Hollywood Casino Kansas Speedway is currently looking for a Dual Rate Poker Dealer/Supervisor to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES DEALER ROLE- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Ability to deal poker in order to provide a courteous and entertaining experience.- Accept direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met.- Initiate courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity.- Sponsor new dealers as needed in order to provide new hires with adequate on the job training.- Protect the integrity of the game through visual observation of all guests and game layout- Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats.- Present oneself as a credit to the Company and encourages others to do the same.- Performs accurate chip transactions.- Observe all customer bets.- Notify Poker Leadership immediately of any irregularities or any customer requests which are outside of a Poker Dealer's authority or knowledge.- Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.      SUPERVISOR ROLE- Supervise day to day operations of Poker Room.- Direct the Poker Dealers to accomplish the goals of the Poker area and Table Games department.- Provide visible leadership in gaming operation areas.- Ensure compliance with Title 31 requirements and processes.- Responsible for the integrity of daily operations.- Present oneself as a credit to Company and encourages others to do the same.- Provide feedback as appropriate to Dealers regarding opportunities for skill development and professional advancement.- Supervise, coach, instruct and direct Poker Dealers in proper procedures of all aspects of poker operations.- Handle player service issues as needed.- Effectively manage game spread and staffing.- Protect the integrity of all poker games.- Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members.- Develop, implement, and present departmental training programs from time to time as assigned, including but not limited to, organizing and conducting instructional classes designed to develop professional dealing skills.- Effectively manage an impressment bank and perform cash/chip transactions accurately by following the department cash handling procedures.- Recommend, schedule, and conduct training activities.- Protect and preserve the assets of the company.- Provide for the safety of team members including keeping areas clean and free of safety hazards, debris, and litter, and performing all job duties in a safe and responsible manner.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2017-46099
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 1 month ago(1/10/2018 3:13 PM)
Hollywood Casino Kansas Speedway is currently looking for a EMT/Security Officer to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Serve as First Responder to all medical emergencies for guest and team member injuries and illnesses.- Respond to all medical situations and follow property medical protocols. Provide emergency medical first aid and determine necessity for treatment off-site and prepares patients for transport.- Ensure medical equipment and supplies are properly maintained and stocked. Performs the duties as described below for Security Officer:- Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies.- Patrol parking lots and property.- Transfer Table Games fills and credits.- Provide escorts as needed.- Oversee customer presence on property to include;  provide crowd control, direct traffic, check I.D., check for items not allowed on casino floor.- Check and verify valid I.D. using hand-held scanning device.- Maintain the condition of the I.D. scanning device.- Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.- Perform duties associated with table and slot drops.- Observe Count team during the slot drop and transport funds to Count room.- Monitor entry and exit from Count and Player Services mantrap as required.- Serve as dispatcher, card and dice inspector, exterior patrol and other security officer functions as needed.- Dispatch officers to various assignments and maintain activity logs.- Report accidents and incidents in both written and verbal form. Collect and compile investigation information as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court when necessary.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Must adhere to regulatory, department and company policies.- Perform other job related and compatible duties as assigned.
Job ID
2018-46491
Position Type
Regular Full-Time
Category
Security
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 3 days ago(2/14/2018 10:29 AM)
Hollywood Casino Kansas Speedway is currently looking for a Security Officer to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies.- Patrol parking lots and property.- Transfer Table Games fills and credits.- Provide escorts as needed.- Oversee customer presence on property to include; provide crowd control, direct traffic, check I.D., and check for items not allowed on casino floor.- Check and verify valid I.D. using hand-held scanning device.- Maintain the condition of the I.D. scanning device.- Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.- Perform duties associated with table and slot drops.- Observe Count Team during the slot drop and transport funds to Count Room.- Monitor entry and exit from Count and Player Services mantrap as required.- Serve as dispatcher, card and dice inspector, exterior patrol and other security officer functions as needed.- Dispatch officers to various assignments and maintain activity logs.- Report accidents and incidents in both written and verbal form. Collect and compile investigation information as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court when necessary.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Must adhere to regulatory, department and company policies.- Perform other job related and compatible duties as assigned.
Job ID
2017-46198
Position Type
Regular Full-Time
Category
Security
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 3 days ago(2/14/2018 1:31 PM)
Hollywood Casino Kansas Speedway is currently looking for an EVS Attendant to join the team.  ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Perform all duties to department standard and/or as directed by leadership.- Perform more detailed cleaning as required or assigned.- Move, rearrange and clean furniture.- Clean any bio hazardous materials when it occurs.- Remove trash from the trash container and place into the dumpster.- Familiar with the proper use of cleaning chemicals and equipment.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to EVS calls.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
Job ID
2018-46855
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 5 days ago(2/12/2018 6:06 PM)
Hollywood Casino Kansas Speedway is currently looking for an EVS Attendant to join the team.  ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Perform all duties to department standard and/or as directed by leadership.- Perform more detailed cleaning as required or assigned.- Move, rearrange and clean furniture.- Clean any bio hazardous materials when it occurs.- Remove trash from the trash container and place into the dumpster.- Familiar with the proper use of cleaning chemicals and equipment.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to EVS calls.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
Job ID
2018-47063
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Posted Date 4 weeks ago(1/23/2018 1:54 PM)
Hollywood Casino at Kansas Speedway is currently looking for a F&B Final Cut Manager to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Manage overall front of house Food and Beverage operations creating a differentiated service experience and ensuring optimum restaurant performance.- Indirectly responsible for maintaining back of house operations with all set culinary and operational standards and specifications and share responsibility of overall outlet budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions.- Achieve desired results through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Monitors results through inspection, evaluation and analysis. Make changes if necessary to achieve end result.- Accountable for meeting or exceeding all sanitation requirements.- Establish and implement sequence of service to ensure consistent high quality service standards are maintained.- Accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation.- Responsible for planning, assigning and directing work to meet business demands to ensure optimal operations and customer satisfaction during all business hours.- Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends. - Act as a role model to other employees and presents oneself as a credit to Company and encourages others to do the same.- Meet grooming and appearance requirements.- Interview, select and train new team members.- Review, adjust and administer working schedules of team members.- Address and manage complaints, grievances or concerns from team members.
Job ID
2018-46625
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Kansas Speedway

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