Penn National Gaming, Inc.

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Job Locations US-OH-Columbus
Posted Date 4 days ago(2/13/2018 10:51 AM)
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Assist with set-up of tables, linens, chairs, etc, for full service of banquet events. Examples: laying table linens, setting china and silverware, filling water pitchers and brewing coffee. - Responsible for preparing any items that will be present on the tables when guest enter, including salt and pepper, sugar bowls, rolls and butter and salad dressings. Setting decorations centerpieces, lighting candles and overall setup of the table.- Provide excellent food and beverage service for banquet events, responsible for serving the meal, refilling water glasses and other beverages, bartending – based on appropriate certification, tending to any other miscellaneous needs that guest in that area may have. - Maintaining a buffet and all items necessary for guest to serve themselves. - Responsible for clearing dishes and preparing them for the dishwashers. - At close of event, the banquet server is responsible for clearing any remaining items from table and bringing them back to their respective storage places. - Knowledgeable about food served, taking time before meal to review the menu and be able to answer guest questions.- Complete all other assigned duties when necessary.
Job ID
2017-46079
Position Type
On-Call
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 weeks ago(2/5/2018 1:03 PM)
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job ID
2018-46585
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 5 days ago(2/12/2018 4:12 PM)
- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders- Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors- Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure- Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures- Replaces empty draught beer kegs as required- Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures- Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures- Wipes counter areas, sinks and floors as required to maintain a clean and safe work station- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job ID
2018-46955
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 5 days ago(2/12/2018 4:15 PM)
- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders- Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors- Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure- Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures- Replaces empty draught beer kegs as required- Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures- Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures- Wipes counter areas, sinks and floors as required to maintain a clean and safe work station- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job ID
2018-47057
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 months ago(12/22/2017 11:39 AM)
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean and stocked workstation
Job ID
2017-46080
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 months ago(12/22/2017 11:53 AM)
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean and stocked workstation
Job ID
2017-46082
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 3 months ago(11/16/2017 8:00 AM)
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Responsible for clearing all tables and resetting them for new seating in accordance with venue standards- Responsible for set-up and break down of private dining/banquet events- Ensure each table is ready for guests arrival in accordance with venue standards- Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables- Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Attendance at pre-shift meetings- Responsible for maintaining a regular and consistent attendance record- Participate as a team member with all servers, hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation- Declare tips through time and attendance system at the end of each shift
Job ID
2017-45339
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 months ago(12/30/2017 12:00 PM)
- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Develop, maintain and manage training programs.- Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues.- Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products.- Ensure that freshness by directing and overseeing the rotation of items and storage at appropriate temperatures.- Develop and suggest recipes and products in order to maintain a leading edge in the industry.- Develop menus for catering and sales.- Safe and efficient use of all kitchen equipment.- Assist in operation of other food and beverage venues as needed.- Handle customer complaints and support all customer service programs.- Support, implement, administer and manage standards of excellence among team members.- Understand and adhere to regulatory, department and company policies and procedures.- Make determinations regarding types of products, materials, supplies, or tools to be used.- Supervise and manage attendance and time records of team members.- Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction.- Supervise and manage the work processes or procedures of team members.- Conduct individual or group pre-shift meetings with team members and provide daily positive feedback.- Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination.- Protect and preserve assets of the company.- Understand and adhere to all bargaining unit agreements.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2017-46133
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 weeks ago(2/5/2018 2:14 PM)
- Responsible for set-up and break down of private dining areas- Ensure each table is ready for guests arrival in accordance with venue standards- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Attendance at pre-shift meetings- Responsible for maintaining a regular and consistent attendance record- Participate as a team member with all servers, hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation- Keep buffet area clear of debris and food regularly throughout the day- Keep floors around buffet and in dining area clear of trash and debris- Restock dishes and utensils needed for service areas throughout the buffet- Maintain beverage stations with supplies and free from debris and trash- Ensure that sanitation buckets and silverware soak water is changed every three hours in accordance with Department of Health Standards- Assist co- workers in stations as needed per business needs- Assist in any duties deemed necessary from supervisors
Job ID
2017-46106
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 1 month ago(1/10/2018 4:41 PM)
- Ability to perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles.- Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked.- Carves meats, portions food and serving plates, adds gravies and sauces, and garnishes serving to fill orders.- Washes, peels, cuts and shreds vegetables and fruits to prepare them for use.- Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting).- Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.- Performs all other related and compatible duties as assigned.- Must be familiar with and have exposure to prep list.- Must complete county health department class and attain certification.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter.- Meet department uniform, appearance, and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2018-46498
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 3 months ago(11/27/2017 3:05 PM)
 - Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness.- Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, pantry and prep when needed.- Accountable for meeting or exceeding all state and Company sanitation requirements (ServSafe).- Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting).- Monitoring/implementation of garbage separation and disposal as per standards.- Partners with Sous Chef to coordinate work flow during shift to meet business demands and ensure customer satisfaction.    - Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.- Performs all other related and compatible duties as assigned.- Must acquire all necessary skills to act as Sous Chef within 18 months.- Write prep list and take inventory.
Job ID
2017-45528
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 months ago(12/22/2017 11:47 AM)
- Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles.- Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked.- Carves meats, portions food and serving plates, adds sauces, and garnishes serving to fill orders.- Washes, peels, cuts and shreds vegetables and fruits to prepare them for use.- Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting).- Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.- Performs all other related and compatible duties as assigned.- Must be familiar with and have exposure to prep list.- Take inventories.- Must complete county health department class and attain certification.- Exhibit knife skills, classic cuts and sharpening.- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter.- Meet department uniform, appearance, and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2017-46081
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 1 month ago(1/10/2018 4:55 PM)
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Demonstrate a comprehensive understanding of company internal control system and departmental policies and procedures- When necessary, is hands-on to ensure completion of scheduled tasks- Ensure efficient use of currency counting equipment and ensure that daily maintenance requirements are completed- Responsible for counting all currency and reconciling all associated paperwork- Uphold a team work experience offering assistance where available or when requested.- Identify problems, make recommendations and participate in improvement as appropriate- Communicate information to supervisor, as appropriate, and provide detailed documentation for departmental procedures and updates
Job ID
2018-46500
Position Type
Regular Part-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 4 months ago(10/31/2017 4:30 PM)
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department and property customer service goals.- Develops, evaluates, enforces, reviews and approves changes or revisions to operating practices, procedures and standards based on business trends and practices.- Designs, develops and implements tools to facilitate service observations, direct service measurements, and informal customer interactions, in-order to evaluate effectiveness of key service delivery systems.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Leads management and/or team member training related to Service Culture.- Communicates service vision clearly and influences at all levels within the organization.- Facilitates Customer Service meetings with property management teams & team members; motivating continuous improvement directed toward enhancing guest experiences. - Analyzes quantitative and qualitative data (e.g., customer satisfaction survey data) to evaluate critical touch points in the customer journey.  Converts data into useful and actionable information.- Uses analytical skills to understand the correlation of service components that impact the customer experience.- Uses analytical skills and ability to influence key leaders during the development of service process standards, improvements, and measurements.- Manages and communicates results of the property shop program, electronic property guest service feedback system and all other forms of guest feedback.- Represents and communicates the customer’s views during intra-property meetings pertaining to service, event planning, and new product introductions.- Partners with the Human Resources on an as needed basis to design/create, integrate and lead customer service initiatives and programs.- Partners with operational departments to establish service standards and metrics.- Partners with the leadership teams to create service recovery programs.- Partners with functional areas to prepare for service delivery adjustments (e.g., employee scheduling, supplies, support teams, contingency plans) based on business volumes.- Reviews all guest communication, preparing and following through, in a timely manner.- Communicates guest feedback on a regular basis to the Executive team and appropriate department leaders.- Partners with Human Resources and operational departments on creation and/or execution of team member recognition initiatives to increase overall customer service.- Performs active follow-up on each guest experience initiative and communicates status of all assigned projects on a regular basis.- Mentors and serves as a liaison to the Security Manager according to business needs.- Oversees relationship with 3rd party Valet contractor according to business needs. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Compiles information, complete and submit reports to authorized management or Accounting as required.- Maintains strict confidentiality in all departmental and company matters.SUPERVISORY RESPONSIBILITIES                                             This job has supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize overall customer satisfaction.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Determines work procedures and expedites workflow.- Responsible for employee performance (disciplining, coaching, counseling).
Job ID
2017-44628
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 months ago(12/22/2017 1:24 PM)
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Administer first aid and life support when necessary.- Report accidents and incidents in both written and verbal form.- Perform routine duties of a uniformed security officer.- Escorting cash, chips, and tokens throughout the casino.- Assist with boarding and ID checks.- Assist uniformed officers when necessary.- Assist with jackpots and fills.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.
Job ID
2017-46089
Position Type
Regular Full-Time
Category
Security
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 months ago(12/22/2017 1:26 PM)
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Administer first aid and life support when necessary.- Report accidents and incidents in both written and verbal form.- Perform routine duties of a uniformed security officer.- Escorting cash, chips, and tokens throughout the casino.- Assist with boarding and ID checks.- Assist uniformed officers when necessary.- Assist with jackpots and fills.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.
Job ID
2017-46092
Position Type
Regular Part-Time
Category
Security
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 months ago(12/28/2017 9:37 AM)
Hollywood Casino Columbus is currently looking for an EVS Attendant to join the team. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas  - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2017-46152
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 months ago(12/28/2017 9:39 AM)
Hollywood Casino Columbus is currently looking for an EVS Attendant to join the team. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas  - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2017-46153
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 3 weeks ago(1/29/2018 12:00 PM)
Hollywood Casino Columbus is currently looking for an EVS Deep Cleaners to join the team. - Operates carpet shampooer and buffer- Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals- Responsible for moving furniture and cleaning of assigned areas- Maintains and cleans machines after use- Reports any problems to Environmental Housekeeping Supervisor- Adheres to all company policies and procedures- Mops, scrubs, rinses and polishes hard floors- Moves, rearranges and cleans furniture- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums- Recognizes and uses appropriate chemicals- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2018-46664
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Posted Date 2 weeks ago(2/2/2018 11:27 AM)
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Responsible for providing guidance and daily supervision to staff in the department on designated shift. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with oversight of the day-to-day cleaning of the Casino property. - Keeps accurate inventory of supplies and equipment; communicates supply needs to manager in a timely manner.- Inspects completed work to ensure work is completed and meets established standards.- Responsible for ensuring OSHA standards are followed. - Responsible for reporting property damage or any problems to manager in a timely manner.- Assists in providing distribution of work assignments.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2018-46901
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus

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