Penn National Gaming, Inc.

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US-MO-St. Louis
1 week ago(1/10/2018 10:27 AM)
- Prepares month-end bank reconciliations.- Prepares month-end account reconciliations.- Records monthly intercompany entries. - Records recurring standard monthly journal entries.- Records cash transfer/wire journal entries.- Compiles monthly corporate entity trial balance binders.- Assists in preparation of supporting schedules for SEC filings.- Backup to Accounts Payable and Payroll.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2018-46465
Position Type
Regular Full-Time
Category
Accounting/Finance
Hollywood Casino St. Louis
US-MO-St. Louis
2 months ago(11/28/2017 10:03 AM)
- Responsible for the production and decorating of all baked and finished goods for property outlets.- Follows standard, established recipes by weighing, mixing, proofing, baking and finishing baked products.- Ability to produce individual pastries, cake, pies, plated desserts, breads, cookies, pies, etc. and to decorate by set standards set forth by the company.- Able to provide relief for Sous Chefs while providing assistants in all kitchen areas and other duties as assigned.- Ability to mix, form and bake formulas accurately so that a consistent product is made each and every time and to trouble shoot when item is not correct.- Ability to follow an order form and forecast the necessary ingredients needed for the following day.- Prepares pans for the baking process while loading and unloading ovens.- Able to operate the following: scale, upright mixer, steam kettle, stove, sheeter, glaze machine, confectionary machines, heat lamps, deep fryers, broiler, basic      hand tools, etc.- Ability to oversee a workstation based on par levels, occupancy, and reservations within food outlets while maintaining quality.- Maintains and rotates dated food stock for quality assurance.- Maintains assigned station in a clean and sanitary condition in accordance with department service standards and job functions.- Recognizes and corrects any product discrepancies and variations in quality, standards and specifications.
Job ID
2017-45427
Position Type
Regular Full-Time
Category
Food and Beverage
Hollywood Casino St. Louis
US-MO-St. Louis
1 month ago(12/15/2017 12:31 PM)
- The set-up of the banquet facilities including arranging tables, chairs, linens, serve ware, and, if applicable, some decorations. - Plating and serving of the guests meals. - Maintain a clean and organized workspace to ensure a quicker and timelier set-up and tear down of banquet facilities.- Various other duties may be assigned as roster of banquets changes.
Job ID
2017-45880
Position Type
On-Call
Category
Food and Beverage
Hollywood Casino St. Louis
US-MO-St. Louis
3 weeks ago(12/26/2017 10:06 AM)
- Adhere to regulatory, departmental, and company policies in an ethical manner- Execute set up of Banquet Event Orders (BEO) in accordance with instructions provided by Banquet Manager or Banquet Captain- Set banquet meetings/events, break down, and service all meeting rooms in a friendly and professional manner- Set banquet rooms with proper tables, chairs, trash cans, linens, glassware, etc. for meetings/events as instructed- Breakdown banquet rooms upon conclusion of events- Return all equipment to their proper storage area- Maintain clean and organized storage areas- Vacuum banquet rooms upon conclusion of events
Job ID
2017-45824
Position Type
Regular Part-Time
Hollywood Casino St. Louis
US-MO-St. Louis
1 month ago(12/7/2017 11:19 AM)
- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders- Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors- Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure- Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures- Replaces empty draught beer kegs as may be required- Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures - Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures- Wipes counter areas, sinks and floors as required to maintain a clean and safe work station- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards 
Job ID
2017-45718
Position Type
Regular Full-Time
Category
Food and Beverage
Hollywood Casino St. Louis
US-MO-St. Louis
1 month ago(12/15/2017 12:22 PM)
- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean and stocked workstation
Job ID
2017-45876
Position Type
Regular Full-Time
Category
Food and Beverage
Hollywood Casino St. Louis
US-MO-St. Louis
1 month ago(12/21/2017 11:35 AM)
- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean and stocked workstation
Job ID
2017-45877
Position Type
Regular Part-Time
Category
Food and Beverage
Hollywood Casino St. Louis
US-MO-St. Louis
1 month ago(12/21/2017 11:35 AM)
- Prepares food, including hot entrees for our Asian dishes, to specification in an accurate and timely manner to provide guests with a quality product.- Prepares food items as directed, ensuring each order sent out is uniform and consistent.- Controls food production to include proper cooking methods, cooking time and temperature, ensuring sanitation, handling and storage of prepared food and leftovers.- Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity.- Responsible for fast and clean servicing of all menu items to the servers.- Oversees proper care, storage, use and cleaning of all tools and equipment.- Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity.- Prepares for a rush period of work without falling behind incoming orders.- Effectively communicates with other team members, including service and kitchen maintenance personnel.- Able to provide relief for Sous Chefs while providing assistants in all kitchen areas and other duties as assigned.- Maintains assigned station in a clean and sanitary condition in accordance with department service standards and job functions.- Recognizes and corrects any product discrepancies and variations in quality, standards and specifications. 
Job ID
2017-45883
Position Type
Regular Full-Time
Category
Food and Beverage
Hollywood Casino St. Louis
US-MO-St. Louis
1 month ago(12/15/2017 12:14 PM)
- Distribute monies to gaming guests via check cashing, conversion of coins and gaming checks into currency for gaming guests.- Ensures accountability of all transactions through verification and documentation of exchanges.- Maintaining all funds entrusted to him/her on a shift basis; providing prompt, friendly, and courteous service to all guests.- Promotes positive interaction with guests and employees at all times by providing a fun-filled, entertaining environment through flawless delivery and execution of services.- Responsible for the makeup and verification of bankrolls by supplying currency, coin and gaming checks for all money-handling departments.- Responsible for the operation of assigned customer window, employee window (JPH), Poker Room window, and/or Chip Bank, performing all transactions with guests/employees in a confidential manner.- Adhering to regulatory, departmental and company policies along with working with other cashiers and supervisors.- Maintains internal controls through immediate reports concerning shortages, errors, or discrepancies.
Job ID
2017-45874
Position Type
Regular Part-Time
Category
Accounting/Finance
Hollywood Casino St. Louis
US-MO-St. Louis
2 weeks ago(1/4/2018 11:31 AM)
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant- Seats guests in restaurant as per specified rotation requirements- Maintains proper seating and reservation documentation- Monitors restaurant for table availability- Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards- Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required- Complete all assigned closing duties at end of shift- Knows and promotes current casino events and programs and can give guests directions to all casino areas- Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
Job ID
2018-46272
Position Type
Regular Full-Time
Category
Food and Beverage
Hollywood Casino St. Louis
US-MO-St. Louis
1 month ago(12/15/2017 12:15 PM)
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant- Seats guests in restaurant as per specified rotation requirements- Maintains proper seating and reservation documentation- Monitors restaurant for table availability- Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards- Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required- Complete all assigned closing duties at end of shift- Knows and promotes current casino events and programs and can give guests directions to all casino areas- Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
Job ID
2017-45872
Position Type
Regular Part-Time
Category
Food and Beverage
Hollywood Casino St. Louis
US-MO-St. Louis
2 weeks ago(1/4/2018 11:28 AM)
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant- Seats guests in restaurant as per specified rotation requirements- Maintains proper seating and reservation documentation- Monitors restaurant for table availability- Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards- Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required- Complete all assigned closing duties at end of shift- Knows and promotes current casino events and programs and can give guests directions to all casino areas- Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
Job ID
2018-46270
Position Type
Regular Full-Time
Category
Food and Beverage
Hollywood Casino St. Louis
US-MO-St. Louis
3 weeks ago(12/27/2017 11:37 AM)
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant- Seats guests in restaurant as per specified rotation requirements- Maintains proper seating and reservation documentation- Monitors restaurant for table availability- Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards- Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required- Complete all assigned closing duties at end of shift- Knows and promotes current casino events and programs and can give guests directions to all casino areas- Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
Job ID
2017-45135
Position Type
Regular Part-Time
Category
Food and Beverage
Hollywood Casino St. Louis
US-MO-St. Louis
1 week ago(1/9/2018 3:00 PM)
- Distribute monies to gaming guests via check cashing, conversion of coins and gaming checks into currency for gaming guests.- Ensures accountability of all transactions through verification and documentation of exchanges.- Maintaining all funds entrusted to him/her on a shift basis; providing prompt, friendly, and courteous service to all guests.- Promotes positive interaction with guests and employees at all times by providing a fun-filled, entertaining environment through flawless delivery and execution of services.- Responsible for the makeup and verification of bankrolls by supplying currency, coin and gaming checks for all money-handling departments.- Responsible for the operation of assigned customer window, employee window (JPH), Poker Room window, and/or Chip Bank, performing all transactions with guests/employees in a confidential manner.- Adhering to regulatory, departmental and company policies along with working with other cashiers and supervisors.- Maintains internal controls through immediate reports concerning shortages, errors, or discrepancies.
Job ID
2018-46423
Position Type
Regular Full-Time
Hollywood Casino St. Louis
US-MO-St. Louis
1 week ago(1/9/2018 3:00 PM)
- Distribute monies to gaming guests via check cashing, conversion of coins and gaming checks into currency for gaming guests.- Ensures accountability of all transactions through verification and documentation of exchanges.- Maintaining all funds entrusted to him/her on a shift basis; providing prompt, friendly, and courteous service to all guests.- Promotes positive interaction with guests and employees at all times by providing a fun-filled, entertaining environment through flawless delivery and execution of services.- Responsible for the makeup and verification of bankrolls by supplying currency, coin and gaming checks for all money-handling departments.- Responsible for the operation of assigned customer window, employee window (JPH), Poker Room window, and/or Chip Bank, performing all transactions with guests/employees in a confidential manner.- Adhering to regulatory, departmental and company policies along with working with other cashiers and supervisors.- Maintains internal controls through immediate reports concerning shortages, errors, or discrepancies.
Job ID
2018-46425
Position Type
Regular Part-Time
Hollywood Casino St. Louis
US-MO-St. Louis
3 weeks ago(12/26/2017 9:12 AM)
As a member of the VIP Hospitality team, your foremost role will be to manage all aspects of a customer journey while on property, simultaneously coordinating with account development team members on pre- and post-trip planning.  The VIP Host will constantly strive to delight our guests; exceeding their expectations through gracious, enthusiastic, and personalized service.  Candidates should have sharply honed interpersonal skills; inspire confidence and exude authenticity with regard to both guest and team interactions.The ideal candidate for this position will possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary.  Members of the VIP Hospitality team will work to resolve customer issues using a rich set of tools which include real time customer data and alert systems.  Members of this team will operate in a highly collaborative way and will deliver on Hollywood's service promise, while be held accountable for all service opportunities that may arise.  - Greets guests in the casino and participates in social events and special promotions - Uses sound judgment and makes decisions in accordance with established comp and expense guidelines- Fully empowered with comp authority- Handles difficult guests and situations in a calm, professional and prudent manner- Maintains close ties with customers to engender loyalty- Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements- Seamless coordination with Account Development team, New Business Team and employees throughout property (e.g. Check Cashing, Gaming, Hotel, Food & Beverage, Transportation) to create successful delivery of pre-trip itinerary- Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions- Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty- Identifies ways to increase efficiencies and to improve products or services - Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business- Keeps track of existing products/services and/or progress on new initiatives- Must be knowledgeable of all happenings on property and in market- Finds new customers based on criteria established by property leadership- Stays up to date with the latest developments in both the local market and industry - Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy- Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsure
Job ID
2017-46061
Position Type
Regular Full-Time
Hollywood Casino St. Louis
US-MO-St. Louis
1 month ago(12/8/2017 5:50 PM)
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas  - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2017-45689
Position Type
Regular Part-Time
Hollywood Casino St. Louis
US-MO-St. Louis
1 month ago(12/5/2017 3:23 PM)
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas  - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2017-45664
Position Type
Regular Part-Time
Hollywood Casino St. Louis
US-MO-St. Louis
2 months ago(12/4/2017 2:05 PM)
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas  - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2017-45661
Position Type
Regular Full-Time
Hollywood Casino St. Louis
US-MO-St. Louis
1 week ago(1/9/2018 3:01 PM)
- Promote and maintain all steps of the Eye, hi, Goodbye program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).- Report to Sous Chef at start of shift to receive instruction as to daily specials and menu changes.- Supervise and direct line staff in absence of Sous Chef.- Set up mis en place as per posted instructions.- Report any spoilage or shortage to Sous Chef immediately.- Prepare recipe per standardized recipes and production sheets.- Must have knowledge of soups, sauces, quantity cooking, and proper food sanitation and handling.- Prepare plate menu items, as ordered, per specifications on hot food production line with strict attention to detail, speed, and accuracy.- Must be able to perform well under pressure meeting production schedules to ensure orders are fulfilled in a timely manner.- Maintain work station in accordance with Hollywood Slots Standards and Maine Department of Health Standards.- Maintain walk-in coolers in accordance with HSAB Standards and ME Department of Health Standards.- Assist in other areas of kitchen as instructed by Sous Chef.- At completion of service put all perishable foods in covered containers and refrigerate.- Clean station and report to Sous Chef for closing instructions.- Maintain a consistent and regular attendance record.- Other duties may be assigned.- Answer routine questions from co-workers- Lead completion of daily tasks within the department or work unit- Interact with others when necessary to achieve desired outcomes
Job ID
2018-46287
Position Type
Regular Full-Time
Category
Food and Beverage
Hollywood Casino St. Louis

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