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- Operates assIgned bank or wIndow accordIng to department and regulatory guIdelInes� - Completes all requIred shIft paperwork accordIng to Internal control standards� - Counts down bank or wIndow at end of each shIft and reconcIles to the draw amount� - ProvIdes professIonal, courteous and sIncere servIce to all guests - EffIcIently and accurately processes all parI-mutuel wagers� - EffIcIently and accurately pays out wInners� - Can explaIn the wagerIng rules and procedures to guests In a pleasant and frIendly manner� - Presents oneself as a credIt to the company and encourages others to do the same - ResponsIble for provIdIng exceptIonal Red Carpet Customer ServIce to all guests