Penn National Gaming, Inc.

Career Opportunity Listings


The list below (and on subsequent pages if applicable) are the current opportunities based on your search. To view the details, click on the Job Title.



Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 1

Job Locations US-NV-Henderson
MAJOR JOB DUTIES: Duties include, but are not limited to the following:   - Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds by changing bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning of bathroom including but not limited to toilet, walls/windows doors, mirrors, shower/tub, floors. Vacuuming of rooms- Able to release rooms as guest ready- Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally - Able to bend and stretch 95% of the working day- Able to stand for extended periods of time- Able to read MSDS , CHIP labels- Able to use proper personal protection equipment when needed- Able to communicate with hotel guests and team members both verbally and written- Able to understand directions given by management The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2020-75268
Position Type
On-Call
Category
Hotel Operations/Retail
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for directing the overall operations and staff of the Security department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Develops, evaluates, enforces, reviews and approves changes or revisions to operating practices, procedures and standards based on business trends and practices.- Provides for the safety of team members including keeping areas free of safety hazards, debris and litter and performing - Identifies and resolves security related problems.- Develops and implement alternative methods for security operation improvement.- Examines and analyzes the physical property, processes and procedures and develop, institute, oversee and enforce emergency policies.- Serve as liaison with gaming regulators, public law enforcement, fire and other agencies as it relates to security by maintaining a positive and constructive relationship.- Conducts, supervises and prepare reports relating to investigations of any losses or violations of law, regulations, policies or procedures.- Transfers Table Games fills and credits.- Provides escorts as needed.- Testifies in court when necessary.- Protects and preserves the assets of the company.- Compiles information, complete and submit reports to authorized management or Accounting as required.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.SUPERVISORY RESPONSIBILITIES                                                    This job has supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to team members in regards to performance.- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Determines work procedures and expedites workflow.- Responsible for employee performance (disciplining, coaching, counseling).
Job ID
2020-76277
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures that guest rooms are well maintained and in proper repair.- Oversees daily cleaning of occupied rooms and preparation of rooms for new check-ins.- Maintains adequate inventory of all supplies. - Ensures that linen and supplies are tracked and accounted for daily.- Monitors and maintains level of cleanliness in rooms.- Expedites and oversees special requests from the Front Desk.- Monitors, maintains, and makes recommendations on level of cleanliness in hotel rooms.- Inspects all vacant rooms to ensure efficient top conditions and housekeeping specifications are met.- Reports all maintenance problems and assures protection of all hotel property for possible damage. - Monitors team member appearance, carts, equipment and cleaning supplies. Ensure store rooms are properly stocked with linens and supplies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.SUPERVISORY RESPONSIBILITIES                                                    - Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2020-76481
Position Type
Regular Full-Time
Category
Housekeeping/EVS
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Extends upbeat and positive greetings to guests and portrays great customer service that aligns with our marquee service standards (A.C.E.S)- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company service standards and programs (A.C.E.S) - Responsible for providing customers with information about property outlets and events, including operating hours, locations, and details- Responds to queries, solves and/or refers problems to the correct persons - Greet all guests, both in groups and individually, upon arrival and departure ensuring engagement consistent with company standards (A.C.E.S) - Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with VIP guests by providing excellent guest service- Communicates with customers about upcoming events, preferences and information about our property.- Supports departments with special event needs
Job ID
2020-75854
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Use of computer to redeem gifts for our guests. - Ability to use a “cutting tool” provided by the company to open large amounts of boxes each gift day. - Ability to lift up to 20 pounds on an ongoing basis during the gift day. - Safety awareness is paramount by assisting to keep areas clean of debris and clutter. Also by adhering to basic rules of safety when lifting and when using company equipment. - Ability to present Forbes 5 star guest service and interactions with both guests and other team members while working in a fast-paced environment. - Ability to stand on feet for the duration of an up to 8-hour shift.- Move boxes from one location to another by carrying, use of a hand truck or cart throughout the shift - After on the job training, assist at events such as Bingo, Concerts and Tournaments. - Set-up of event areas prior to and at the end of the Concert, Bingo or tournament (could include tablecloths, chairs, cushions, etc.) - Assist with ticket “Will Call” and ticket distribution. - Assist with “ushering” guests to their seats and provide information to concert guests. - Provide basic administrative assistance when asked. - Must be able to work in inclement weather. - Must be available to work both early and late shifts Monday thru Sunday. - Must work a minimum of 5 shifts per month is required. 3 or more shifts worked must be late shift. - Must have ability to access schedule online. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-76219
Position Type
On-Call
Category
Marketing/ Entertainment
Casino Property
M Resort
Job Locations US-NV-Henderson
Responsibilities:- Observe and report on all areas under surveillance to ensure compliance with the Hotel and Casino’s in-house Regulation “6”, Gaming Control Board Regulations, and in-house gaming policies and procedures.- Record and observe casino games, sports book, count rooms, slots, keno, bar areas and casino cage, cashier areas including all money transactions.- Know basic strategy of all games and the count(s).- Write all necessary incident reports.- Communicate with Casino, Cage, Security and Slot Management with any relative information.- Rotate all video tapes when necessary.- Perform technical maintenance, as required.- Present self in a professional manner possessing a team attitude at all times.- Must provide courteous and friendly service to all guests, staff and co-workers.- Perform related work as requested.
Job ID
2020-74644
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift in the Surveillance department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department for which this position is responsible.- Partners with property departments to design and conduct highly sensitive investigations to facilitate fact‑finding probe into potentially illegal or inappropriate activities.- Act as direct liaison between surveillance room activities and the Surveillance Director/Manager and assume responsibility for the efficient operation of the Surveillance Department or assigned shift, in absence of Director/Manager.- Participate in the hiring process by attending interview and making recommendations in staffing.- Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures.- Safeguards company assets at all times.- Submits all appropriate reports when incidents, infractions, and violations occur.- Examine and analyze the physical property, processes and procedures to oversee and enforce compliance policies.- Serve as liaison with gaming regulators, public law enforcement, and other agencies as it relates to Surveillance by maintaining a positive and constructive relationship, in absence of Surveillance Manger or Director of Surveillance.- Review financial reports to ensure Surveillance operation efficiency and quality control.- Conduct, supervise and prepare reports relating to any incident that is reported.- Oversee the management of attendance and time records.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.SUPERVISORY RESPONSIBILITIES                                                    This job may or may not have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2020-76283
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort

Connect With Us!

Not ready to apply? Connect with us for general consideration.