Penn National Gaming, Inc.

Career Opportunity Listings


The list below (and on subsequent pages if applicable) are the current opportunities based on your search. To view the details, click on the Job Title.



Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 4

Job Locations US-IN-Lawrenceburg
-  Provides fast, friendly, professional, and responsive customer service. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. -  Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders. - Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to manager. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with departmental procedures; sorts bottles and corrugated cardboard for recycling. - Resolves service issues according to established guidelines. - Assists with setting up for banquets and private functions: stocks beverages and paper products.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all company matters.
Job ID
2021-79792
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Prepares chip fills, credits, and transfers. - Processes employee transactions and tokes. - Verifies the daily drops for the Count Room. - Monitors and maintains the NRT, MiMO, and Coin Max machines.- Processes buys for Cage Cashier. Keeps drawer appropriately stocked throughout the current shift and for the next shift. - Balances cash drawers. Ensures that the drawers are at the appropriate impress total at the beginning and end of each shift. - Prepares daily bank deposits. - Runs necessary reports to balance. - Maintains Cage equipment. - Completes all necessary paperwork according to procedure: Count sheets, buy sheets, Multiple Transaction Logs, Currency Transaction Reports, Check Log, etc. - May be asked to perform the duties of a Cage Cashier as needed.- Ensures compliance with company policies and all state and federal regulations. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-81040
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Operates assigned bank or window according to procedure. - Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank. - Counts down bank or window at end of each shift and reconciles to the Cage accountability. - Ensures that all key control procedures are executed according to established guidelines. - Ensures that contents of the banks are organized so they can be readily counted at shift changes. - Prepares and completes all job-related paperwork as approved in the internal Control Submission. - Assists with the NRT kiosk as needed in relation to emptying or filling the units. - Participates in and attends meetings as requested. - Completes Currency Transaction Reports as required by law. - Conducts “Verifications” (doubles) to ensure the accuracy of transaction being paid. - Maintains a clean, well-organized work area and environment. - Redeems slot machine TiTO tickets. - Cashes chips.  Redeems players' winnings for cash. - Processes Credit card withdrawals through the Game Cash system. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all company matters.
Job ID
2021-77790
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Operates assigned bank or window according to procedure. - Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank. - Counts down bank or window at end of each shift and reconciles to the Cage accountability.- Ensures that all key control procedures are executed according to established guidelines. - Ensures that contents of the banks are organized so they can be readily counted at shift changes. - Prepares and completes all job-related paperwork as approved in the internal Control Submission. - Assists with the NRT kiosk as needed in relation to emptying or filling the units. Participates in and attends meetings as requested. - Completes Currency Transaction Reports as required by law. - Conducts “Verifications” (doubles) to ensure the accuracy of transaction being paid. - Maintains a clean, well-organized work area and environment. - Redeems slot machine TiTO tickets. - Cashes chips.  Redeems players' winnings for cash.- Processes Credit card withdrawals through the Game Cash system. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all company matters.
Job ID
2021-80197
Position Type
Regular Part-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner. - Develops relationships with players to grow customer base and increase company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages; assists with special requests. - Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the player rewards program. - Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend lines of Credit when appropriate and permissible by state regulatory law. - Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits, as well during special events. - Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability, and customer profitability. - Utilizes telemarketing, correspondence, referrals, email, and events to solicit and grow existing business. - Achieves departmental sales and growth goals.- Develops in-house invitation lists for special events and other significant hosting events. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Attends and aids in the coordination of special events. - Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow Hosts. - Utilizes Salesforce (CMS) tracking for all player contacts, profile preferences, and tasks. Completes all Salesforce task requirements in a timely manner; reviews all monthly metrics with manager and sets quarterly goals. - Develops and maintains technical skills to maximize use of patron data systems. - Establishes a direct line of communication with all service departments for the purpose of caring for a variety of levels of players. - Monitors patron activity and profitability of all assigned players.- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc. - Provides assistance at special events as needed. - Provides professional representation on behalf of the company at internal and external meetings and events. - Ensures interactions with internal and external guests follow the guidelines of the customer service program. - Adheres to all Corporate and local policies, procedures, and operating guidelines. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all company matters.
Job ID
2021-81042
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Assists in any repair or maintenance of the facility as reasonably required.- Assists in fueling the vessel: follows fuel transfer procedures. - Maintains a clean, safe workplace. - Assists the Maintenance department when directed by the Facility Engineer. - Responsible for general plumbing and electrical repairs and maintenance. - Performs general HVACsystem maintenance, including repairing and cleaning units, changing filters, and lubricating parts. - Responsible for general maintenance on all EVS and F&B equipment.- Conducts daily inspection rounds of facility. - Assists with manning of EOS - Emergency Operation Station as needed. Basic knowledge of monitoring equipment (e.g., Prism system, Strain Gage system, and Fire Alarm panel). - Responds to all emergencies (e.g., fire, emergency evacuation, search, man overboard). Responsible for donning of fire gear and launching of rescue boats. - Reports to the Casino Engineering Supervisor any hazardous or tHReatening condition. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-81039
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Assists in any repair or maintenance of the facility as reasonably required.- Assists in fueling the vessel: follows fuel transfer procedures.- Maintains a clean, safe workplace.- Assists the Maintenance department when directed by the Facility Engineer.- Responsible for general plumbing and electrical repairs and maintenance.- Performs general HVAC system maintenance, including repairing and cleaning units, changing filters, and lubricating parts.- Responsible for general maintenance on all EVS and F&B equipment.- Conducts daily inspection rounds of facility.- Assists with manning of EOS – Emergency Operation Station as needed. Basic knowledge of monitoring equipment (e.g., Prism system, Strain Gage system, and Fire Alarm panel).- Responds to all emergencies (e.g., fire, emergency evacuation, search, man overboard). Responsible for donning of fire gear and launching of rescue boats.- Reports to the Casino Engineering Supervisor any hazardous or threatening condition.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2020-76403
Position Type
Regular Part-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Resolves service issues according to established guidelines. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Takes orders and serves drinks to customers. Ensures hot beverages are hot and frozen beverages are frozen. - Cleans and maintains station: empties ashtrays, removes trash, wipes tables, removes empty glasses, pushes in chairs, etc.  Constantly pre-busses stations. - Breaks bartenders when necessary. - Knows all drink prices.- Completes end of shift checkout and paperwork according to preset standards. - Verifies guest is of legal drinking age when unsure. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79455
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Resolves service issues according to established guidelines. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Takes orders and serves drinks to customers. Ensures hot beverages are hot and frozen beverages are frozen. - Cleans and maintains station: empties ashtrays, removes trash, wipes tables, removes empty glasses, pushes in chairs, etc.  Constantly pre-busses stations. - Breaks bartenders when necessary. - Knows all drink prices.- Completes end of shift checkout and paperwork according to preset standards. - Verifies guest is of legal drinking age when unsure. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79456
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Responsible for safe and efficient production of food products, including quality and quantity control, par levels, food storage, product rotation, cutting, slicing, sauté, frying, mixing, grilling, mixing, etc. - Assists in creation of specials/menu items, plating guides and procedures, line checks, inventory, inventory control, and takes a leadership role in the kitchen operation. - Assists with set up and operation of multiple outlets in Hollywood Casino; coaches Cook Level 2 and 3 for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follows SOPs and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. - Maintains Board of Health sanitation standards, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety, all with regard to the safe handling of food products for guests’ consumption. - Displays knowledge of all emergency procedures. - Communicates on a consistent basis with supervising chef, keeping them abreast of all department activities, and ensures that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notifies supervising chef immediately if kitchen and equipment are not in good, safe working order. - Works efficiently with co-workers in any kitchen environment. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-79948
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Responsible for safe and efficient production of food products, including quality and quantity control, par levels, food storage, product rotation, cutting, slicing, sauté, frying, mixing, grilling, etc. - Assists in creation of specials/menu items, plating guides and procedures, line checks, inventory, inventory control, and takes a leadership role in the kitchen operation. - Assists with set up and operation of multiple outlets in Hollywood Casino; coaches Cook Level 2 and 3 for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follows SOPs and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. - Maintains Board of Health sanitation standards, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety, all with regard to the safe handling of food products for guests’ consumption. - Displays knowledge of all emergency procedures. - Communicates on a consistent basis with supervising chef, keeping them abreast of all department activities, and ensures that kitchen and equipment are in good working order and that the work area is clean and hazard-free. - Notifies supervising chef immediately if kitchen and equipment are not in good, safe working order. - Works efficiently with co-workers in any kitchen environment. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-79950
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Responsible for safe, efficient production of food products, including quality and quantity control, par levels, food storage, product rotation, expo, broiler, sauté, salads, appetizers, roasting, baking, stir frying, deep frying, poaching, braising, etc. - Assists with set up and operation of multiple stations with in area; coaches Cook Level iii for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follows Standard Operational Procedures (SOP’s) and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. - Displays knowledge of all emergency procedures. - Communicates on a consistent basis with supervising chef, keeping them abreast of all department activities, and ensures that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notifies supervising chef immediately if kitchen and equipment are not in good, safe working order. - Works efficiently with co-workers in any kitchen environment. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - May be required to perform duties at the Lawrenceburg Event Center (LEC).- Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-78778
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Responsible for safe, efficient production of food products, including quality and quantity control, par levels, food storage, product rotation, expo, broiler, sauté, salads, appetizers, roasting, baking, stir frying, deep frying, poaching, braising, etc. - Assists with set up and operation of multiple stations with in area; coaches Cook Level iii for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follows Standard Operational Procedures (SOP’s) and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. - Displays knowledge of all emergency procedures. - Communicates on a consistent basis with supervising chef, keeping them abreast of all department activities, and ensures that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notifies supervising chef immediately if kitchen and equipment are not in good, safe working order. - Works efficiently with co-workers in any kitchen environment. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - May be required to perform duties at the Lawrenceburg Event Center (LEC).- Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-78969
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Responsible for safe, efficient production of food products including quality and quantity control, par levels, food storage, product rotation, expo, broiler, sauté, salads, appetizers, roasting, baking, stir frying, deep frying, poaching, braising, etc. - Assists with set up and operation of multiple stations with in area; coaches Cook Level iii for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follows Standard Operational Procedures (SOP’s) and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. - Displays knowledge of all emergency procedures. - Communicates on a consistent basis with supervising chef, keeping them abreast of all department activities, and ensures that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notifies supervising chef immediately if kitchen and equipment are not in good, safe working order. - Works efficiently with co-workers in any kitchen environment. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-79945
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Responsible for stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed.- Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock. - Prepares and serves food to customers. - Serves alcoholic and non-alcoholic beverages. - Abides by laws, policies, and procedures pertaining to the service and sale of alcoholic beverages. - Sells non-food merchandise and maintains display. - Provides positive communication and uses Marquee Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78182
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Prepares and serves food to customers.- Sells non-food merchandise and maintains display. - Responsible for the stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed. - Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed.  Monitors disposal of garbage and cardboard to respective dumpster at dock.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-79641
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74523
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
-  Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. -  Ensures efficient operations table games protection during assigned shift. - Monitors chips and cash transactions between Dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. - Accounts for chips on assigned games. This includes making fills and credits as needed. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-81118
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-80766
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Administers all aspects of food preparation, ensuring kitchen is clean, well-stocked, and problem-free.- Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.- Assists Sous Chef with administrative duties. - Assists with maintaining established quality assurance procedures to ensure acceptable Health Department and customer service standards. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78113
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg

Connect With Us!

Not ready to apply? Connect with us for general consideration.