Penn National Gaming, Inc.

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Job Locations US-IN-Lawrenceburg
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all facilities in the casino are located. - Straightens chairs as needed.- Removes glasses, cups, paper, and debris from all assigned areas, per procedure.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74420
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Sorts, counts, folds, marks, or carries linens and makes beds.- Replenishes supplies such as drinking glasses, linen, sundries, and other items.- Checks wraps and renders personal assistance to patrons.  Moves furniture (hangs drapes) and rolls carpet.- Cleans rugs, carpets, upholstered furniture, and draperies.- Dusts furniture, washes walls, ceiling, and woodwork.  Washes windows, door panels, and sills.- Empties wastebaskets and empties and cleans ashtrays.- Transports waste and trash to disposal area.- Replenishes bathroom supplies.- Cleans lobby area, steps, and main public areas when necessary or upon request.- Responsible for obtaining necessary cleaning supplies for departments, fellow employees, and customers as requested.- Cleans employee areas (i.e., break room, back offices, and locker room).- Responds to calls for Housekeeping problems: broken glass, spills, toilet backups, etc.- Shampoos carpets, scrubs steps, and strips and waxes tile floors.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2020-74555
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority, ensuring guests' satisfaction while operating within established guidelines and policies.- Assists the house person with department projects, as needed.- Sorts, counts, folds, marks, or carries linens and makes beds.- Replenishes supplies such as drinking glasses, linens, sundries, and other items.- Cleans rugs, carpets, upholstered furniture, and draperies.- Empties wastebaskets; and empties and cleans ashtrays.- Transports waste and trash to disposal area.- Provides positive communication and uses Hilton CARE Culture skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.- Performs all duties in a quiet and orderly manner.
Job ID
2020-74554
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Deep cleans and stocks all men’s restrooms daily.- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and disposes according to procedure.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all facilities in the casino are located. - Straightens chairs as needed.- Removes glasses, cups, paper, and debris from all assigned areas, per procedure.- Responsible for back stocking supplies and securing supplies when they arrive.- Performs miscellaneous cleaning tasks as needed: cleans vents, high dusts, wipes walls, etc.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.- Adheres to all regulatory, departmental, and company policies and procedures.- Maintains strict confidentiality in all company matters.
Job ID
2020-74419
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Oversees customer boarding and disembarking: provides crowd control, directs traffic, checks ID's, and checks for items not allowed on the boat.- Provides training to new officers and serves as a field training officer as needed.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.- Maintains strict confidentiality in all company matters.
Job ID
2020-74415
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Enhance guest interactions by providing a friendly greeting, offering directions, answering questions, making announcements, and creating an upbeat and positive atmosphere.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.[In addition to the above duties, select from below duties in yellow and add or remove, as appropriate, depending on areas of marketing for which this role is responsible:] Database Marketing:- Creates and manages direct mail production schedule and calendar. Works with outside vendors and centralized database team for the timely execution of all campaigns.- Develops, implements, executes & analyzes strategies for direct marketing campaigns.- Works with creative team to produce direct marketing collateral. - Responsible for securing all regulatory approvals for all direct marketing campaigns.- Responsible for the property-wide communication of all direct marketing campaigns.- Works with Director of Casino Marketing for Host List evaluation & development, Event/Task management and other analytical needs.- Works closely with the Promotions Team on the creation and execution of all MGT campaigns.- Creates Pre & Post campaign proformas for all Marketing campaigns.- Manages database marketing budget for Promo Play & campaign execution.
Job ID
2021-77730
Position Type
Regular Full-Time
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Ensure compliance with company policies and all state and federal regulations. - Redeem slot machine TITO tickets.- Cash chips. Redeem player’s winnings for cash.- Process credit card and personal check withdraws through the Game Cash system.- Prepare funds for Jackpot payouts.- Verify employee tokes.- Maintain cage equipment.- Process employee transactions (cash drawers, revenues, currency exchanges, etc…)- Process poker room transactions.- Balance cash drawers. Ensure that the drawers are at the appropriate impress total at the beginning and end of each shift. - Perform buys with the Cage Banker. Keep drawer appropriately stocked throughout the current shift and for the next shift. - Complete all necessary paperwork according to procedure: Count sheets, buy sheets, Multiple Transaction Logs, Currency Transaction Reports, Check Log, etc.- Promote Marquee Rewards to include educating guests on benefits, signing guests up for cards, re-issuing cards, data entry, and account look-ups. - Pass out entry forms for promotions, answer questions, answer phone, and perform miscellaneous other tasks as assigned by Casino Marketing. Must be able to explain redemption list to customers, print out and vouchers.- Assist with special monthly promotions (e.g., free sweatshirt give-away). Work with marketing in carrying out special promotions.- Perform computer data entry and file maintenance for the Marquee Rewards. Pull up specific accounts to check customers' point status. - Effectively respond to issues that arise. Ability to think quickly and react based on knowledge of policies and procedures.- May redeem earned comps.- Provide positive communication and use Red Carpet Training skills with every patron and co-worker.- Perform duties in a safe manner; report any potential safety hazards to management staff.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2020-76372
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Processes daily deposit group payments to reservation system and updates contracts with payment information. - Audits Ticketing, Food, Beverage, Retail, and Hotel to determine overage/shortage of cash drops. - Monitors on-line Credit card receipts and processing from Reservation Agents, Ticketing Agents, and Sales Coordinators. - Audits Food and Beverage tickets. - Balances and sorts house charges. - Balances Credit cards and gift shop. - Tracks and devises spreadsheets for promotions and pre-sold buffets. - Tallies Slot Club information. - Compiles daily sales report. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-77710
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Assists in any repair or maintenance of the facility as reasonably required.- Assists in fueling the vessel: follows fuel transfer procedures.- Maintains a clean, safe workplace.- Assists the Maintenance department when directed by the Facility Engineer.- Responsible for general plumbing and electrical repairs and maintenance.- Performs general HVAC system maintenance, including repairing and cleaning units, changing filters, and lubricating parts.- Responsible for general maintenance on all EVS and F&B equipment.- Conducts daily inspection rounds of facility.- Assists with manning of EOS – Emergency Operation Station as needed. Basic knowledge of monitoring equipment (e.g., Prism system, Strain Gage system, and Fire Alarm panel).- Responds to all emergencies (e.g., fire, emergency evacuation, search, man overboard). Responsible for donning of fire gear and launching of rescue boats.- Reports to the Casino Engineering Supervisor any hazardous or threatening condition.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2020-76403
Position Type
Regular Part-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Responsible for safe, efficient production of food products including quality and quantity control, par levels, food storage, product rotation, expo, broiler, sauté, salads, appetizers, roasting, baking, stir frying, deep frying, poaching, braising, etc.- Assists with set up and operation of multiple stations with in area; coaches Cook Level III for cross utilization of labor and upward mobility opportunities.- Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service.- Follows Standard Operational Procedures (SOP’s) and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino.- Displays knowledge of all emergency procedures.- Communicates on a consistent basis with supervising chef, keeping them abreast of all department activities, and ensures that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notifies supervising chef immediately if kitchen and equipment are not in good, safe working order.- Works efficiently with co-workers in any kitchen environment.- Provides positive communication and uses Red Carpet Service skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2020-75392
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Prepares to open Table Games drop boxes; empties money, clears and resets box. - Sorts money from Table Games and money/TiTO tickets from Slot drop by denomination. - Sorts money/TiTO tickets from Ticket Redemption Center Kiosks by denomination. - Operates currency counters and related equipment. - Verifies totals with others team members. - Counts each denomination.  Records Counts on worksheet and verifies with second Processing Room Attendant.  Third Attendant counts money again and verifies with Casino Accounting. - Verifies grand total with Casino Accounting (if third Attendant). - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-77711
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74523
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Responsible for directing the overall operations and staff of the Casino Marketing department. - Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives- Develops and implements marketing strategies to maximize volume and market share; investigates potential opportunities for incremental revenue.- Builds loyalty and develops sustained effective relationships among valued ViP customers; establishes and maintains relationships with industry influencers and key community and strategic partners.- Responsible for setting measurable goals for Customer Development staff with regards to growing high-end play and generating more play outside of the current database. - Ensures that scheduling is done in an effective and efficient manner to ensure coverage at peak time to support ViP customers and events, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for preparing, monitoring, and adhering to budgets; ensures compliance to departmental budget initiatives; reports budget concerns/deviations to Executive Management/GM. - Ensures effective control of Marketing results and takes corrective action to guarantee that achievement of Marketing objectives falls within designated budgets.- Actively supervises the successful completion of host special events on property, collaborating with other departments as needed.- Responsible for vendor coordination, management, and negotiation. - Responsible for accuracy and timeliness of all charges and payments relating to vendor efforts.- Guides preparation of Marketing activity reports and presents to Executive Management.- Supports and maintains a consistent property image throughout all product lines, promotional materials, and events.- Designs and implements a bonus system that provides acceptable incentives aligned to revenue and profitability objectives.- Ensures effective utilization and maintenance of CRM system.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for the overall achievement of departmental customer service goals.  - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-77754
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Prepares and serves food to customers.- Sells non-food merchandise and maintains display. - Responsible for the stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed. - Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed.  Monitors disposal of garbage and cardboard to respective dumpster at dock.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-77798
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
Job ID
2020-75956
Position Type
Regular Full-Time
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
Job ID
2020-77581
Position Type
Regular Part-Time
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required. - Resolves service issues according to established guidelines.- Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains Board of Health standards of sanitation, personal hygiene and cleanliness, as well as beverage service techniques and safety, all with regard to the safe handling of food and beverage products for guests’ consumption. - Displays knowledge of all emergency procedures. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-77725
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - If assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - Accurately enters all reservations into the computer system according to department policy and procedure. - Provides information to guests regarding local services and events. - Assists the Player Development team with all reservations and requests. - Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort. - Verifies duties and examines work for accuracy, neatness, and adherence to established policies and procedures. - Remains current on all casino activities and assists guests with all inquiries. - Answers phone and assists with clerical tasks. - Ensures that rooms are clean prior to issuing keys. - Receives cash, checks, Credit cards, and comps in payment, obtaining proper approval and authorization. - Maintains an operating bank, renders bills, and issues change.- Ensures the timely delivery of all messages, mail, and packages left for guests and departments within the Hotel/Casino. - Responsible for the control of safe deposit transactions. - Works closely with the Executive Hosts to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed-upon arrangements. - Empowered to ensure guests’ problems/concerns are resolved in a prompt, courteous, and efficient manner. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-77721
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
SUMMARY:The internal Auditor provides support services directly to the internal Audit Manager and/or another senior leader at the Corporate office.    RESPONSIBILITIES:  The following and other duties may be assigned as necessary for the entire Company and/or assigned properties/region:  - Prepares and follows Audit programs to conduct Audits. - Performs detail testing of source documents to ensure compliance with requirements of internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures. - Performs observations of departmental procedures to ensure compliance and operational efficiencies. - Completes Audit files with working papers referenced to the Audit programs. - Liaises with external Auditors to communicate information and resolve problems. - Presents Audit issues to the internal Audit Manager for the development of reports and recommendations. - Maintains Audit files, ensures files contain planning memos, programs and reports and follows up to ensure Audit recommendations have been followed. - Assists in analyzing data obtained for evidence of deficiencies in controls, duplication of efforts, extravagance, fraud, or lack of compliance with law, government regulations and management plans, policies or procedures. - Assists in planning the theory and scope of Audits and related Audit programs. - Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.  - Participates in meetings and training as required. - Maintains complete confidentiality of all company information at all times. - Ensures that behavior and appearance are in compliance with established standards. - Maintains a professional work environment with management and staff. - Performs all job duties in a safe and responsible manner. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-77837
Position Type
Regular Full-Time
Category
Legal, Audit, Compliance & Risk
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Drops, opens, and fills ticket redemption kiosk cassettes and ticket redemption kiosk drop boxes; empties money and Slot TiTO tickets; clears and locks box. - Drops and opens Slot drop boxes; empties money; clears and locks box. - Processes, racks, and counts chips; delivers to Vault. - Counts each denomination. Records Counts on worksheet and verifies with second Key Room Attendant. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2020-77317
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Lawrenceburg

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