Penn National Gaming, Inc.

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Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Provides general information about Hollywood Casino and answers inquiries from guests. - Retrieves table games ratings and utilizes patron response functions.- Utilizes casino computer system to redeem star points for guests.- Assists guests with special needs.- Communicates marketing program including, star point value and issuance of promotional items.- Monitors inventory of promotional items and notifies the supervisor when it is necessary to reorder.- Makes restaurant reservations and issues complimentaries when applicable.- Operates Coat Check.- Leadsproperty tours, as needed.- Attends departmental and company meetings, as required.
Job ID
2020-74625
Position Type
Regular Full-Time
Category
Marketing/ Entertainment
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel. - Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes Illness/Injury reports.- Attends departmental and company meetings as required.
Job ID
2020-74417
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel. - Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes Illness/Injury reports.- Attends departmental and company meetings as required.
Job ID
2020-74418
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino Aurora

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