Penn National Gaming, Inc.

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The list below (and on subsequent pages if applicable) are the current opportunities based on your search. To view the details, click on the Job Title.



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Job Locations US-OH-Toledo
- Operating carpet shampooer and buffer- Going up in the scissor lift to clean ceiling fixtures- Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals- Moving furniture and cleaning of assigned areas- Maintaining and cleaning machines after use- Reporting any problems to Supervisor- Adhering to all company policies and procedures- Mopping, scrubbing, rinsing and polishing hard floors- Moving, rearranging and cleaning furniture- Operating and controlling all mechanical equipment including rotary machines, blowers and back vacuums- Providing exceptional Red Carpet Customer Service to all guests- Cleaning and picking up trash in the parking lots and on all garage levels- Driving the Property’s Gator (vehicle) to collect trash from the parking lots and garage levels- Utilizing the floor scrubber on all cement areas- Using the tenant and power washer to clean all levels of the garage- Cleaning up the Casino Entrances including cleaning glass at the entry doors- Other duties as assigned by Leadership
Job ID
2020-74473
Position Type
Regular Part-Time
Category
Housekeeping/EVS
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Partners with HR Business Partners to meet the needs of departments within the business unit.- Supports the internal and external recruitment efforts for the property- Managing Open Job Requisitions for Non-exempt roles- Pre-screen potential candidates and build talent pool for all positions- Developing sourcing strategies for open roles- Assists in conducting effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues.- Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions).- Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.- Conducts exit interview, record feedback/dialog, and report patterns to management.- Assists in the handling of unemployment compensation claims.- Facilitates identified training programs for the property; including but not limited to, New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness and supervisory/management development training.- Responsible for developing and maintaining and internal communications. Sources include, but are not limited to, video presentation, newsletters, print, social networking outlets, Employee Self Service website, and - Conducts frequent assessments on the success of these initiatives and make recommendations to support increased readership & effectiveness of these communication sources.- Provides HR Policy guidance and interpretation consistent with Core and Local policies, State and Federal statutes and collective bargaining agreements, where applicable.- Attends training and meetings, as required.- Collects, analyzes and looks for trends in human resources data to make suggestions relating to HR strategy- turnover, recruitment, engagement, and leadership opportunities.- Assists with design and execution of engagement, wellness and retention events.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-74768
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
Hollywood Casino Toledo is currently looking for a Human Resources Business Partner to join the team.RESPONSIBILITIES/ DUTIES: The HR Business Partner (HRBP) aligns business objectives with employees and management in designated departments. The HRBP serves as a consultant to management on Human Resource related issues. Successful HRBP will act as employee champion and change agent. HRBP assesses and anticipates HR-related needs. Communicating needs proactively with the HR department and business management, the HRBP seeks to develop integrated solutions.  The HRBP maintains an effective level of business literacy about the business units financial position, its mid range plans, its culture and its competition. - Conduct weekly meetings with respective business units.- Consult with management providing HR guidance when appropriate.- Analyze trends and metrics in partnership with HR group to develop solutions, programs and policies.- Manage and resolve employee relations issues. Conducts effective, thorough and objective investigations in cases, harassment, or EEOC issues.- Participate in employe/labor relations activities.- Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.- Provides day to day performance management guidance to management (coaching, counseling, career development, disciplinary actions).- Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.- Provides HR Policy guidance and interpretation.Participate in recruiting and employment needs as needed by your Business Partners- Provide guidance and input on business unit restructures, workforce planning, succession planning.- Consults with management regarding interpretation and administration of human resource policies, programs, procedures and compliance with applicable state/federal statutes and regulations.- Partners with functional HR function managers to meet the needs of departments within the business unit.
Job ID
2020-74452
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Providing personalized service and uses guest name- Resolving service problems according to guidelines- Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promoting casino events and programs- Providing fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines- Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests- Handling money according to procedure- Working well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintaining clean and stocked workstation
Job ID
2020-74416
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Prior experience as a Player Services Cashier is preferred- Interacting with internal and external guests following the guidelines of the Red Carpet Customer Service Program- Maintaining balanced cashier's station- Processing cash transactions for casino customers and employees (including cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)- Be knowledgeable and complying with Title 31 regulations- Enrolling patrons into Players Club, issue patrons Players Club cards, maintaining accurate player tracking information, and assisting the Marketing Department with all casino promotions- Working the main bank as assigned- Answering phone calls with proper phone etiquette- Complying with state, company, department policies and regulations
Job ID
2020-74477
Position Type
Regular Part-Time
Category
Accounting/Finance
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Prior experience as a Player Services Cashier is preferred- Interacting with internal and external guests following the guidelines of the Red Carpet Customer Service Program- Maintaining balanced cashier's station- Processing cash transactions for casino customers and employees (including cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)- Be knowledgeable and complying with Title 31 regulations- Enrolling patrons into Players Club, issue patrons Players Club cards, maintaining accurate player tracking information, and assisting the Marketing Department with all casino promotions- Working the main bank as assigned- Answering phone calls with proper phone etiquette- Complying with state, company, department policies and regulations
Job ID
2019-58093
Position Type
Regular Part-Time
Category
Accounting/Finance
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintaining highly visible patrols to insure a safe gaming experience- Assuring quality support to other departments so that they may serve guests more effectively- Promoting the property promotions and events- Maintaining public order and enforcing safety rules- Protecting property and assets- Investigating disturbances in the casino area- Creating fun and excitement with the customer
Job ID
2019-70191
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Promoting a fun and exciting environment with a positive and upbeat attitude- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction  - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures- Performs technician job responsibilities throughout shift- Presents oneself as a credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned 
Job ID
2020-74677
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Providing accurate and efficient dealing at assigned table game- Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2020-74410
Position Type
Regular Part-Time
Category
Hidden (15272)
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Providing accurate and efficient dealing at assigned table game- Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2020-74409
Position Type
Regular Full-Time
Category
Hidden (15272)
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Providing accurate and efficient dealing at assigned table game- Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2020-74478
Position Type
Regular Part-Time
Category
Hidden (15272)
Casino Property
Hollywood Casino at Toledo

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