Penn National Gaming, Inc.

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Job Locations US-OH-Toledo
- ProvIdIng fast, frIendly, professIonal servIce to casIno guests, beverage servers and bartenders - MonItorIng guest consumptIon of alcohol and Intervenes as needed accordIng to guIdelInes - ServIng as ambassador of goodwIll whIle workIng and at customer and publIc relatIons functIons - PromotIng casIno events and programs - ProvIdIng personalIzed servIce and uses guest name - ResolvIng servIce problems accordIng to guIdelInes - ProvIdIng fast, frIendly, professIonal servIce to casIno guests, beverage servers and bartenders - WorkIng well wIth others, especIally beverage servers, bartenders, other barbacks, beverage supervIsors, and casIno supervIsors - MaIntaInIng par levels of operatIng supplIes and equIpment for each bar obtaInIng replacement stock from warehouse Inventory In accordance wIth procedure - PlacIng lIquors, fruIts, glassware, lInen, sIlverware, paper supplIes and sundrIes In theIr desIgnated places followIng establIshed storage guIdelInes and safety procedures - ReplacIng empty draught beer kegs as may be requIred - SlIcIng and pIttIng fruIt, and fIlls Ice bIns wIth crushed or cubed Ice from desIgnated Ice machInes - OperatIng and maIntaInIng all equIpment and utensIls as requIred In accordance wIth establIshed guIdelInes and safety procedures� - RemovIng and properly dIsposes of all debrIs accumulated at the bar In accordance wIth department procedures - WIpIng counter areas, sInks and floors as requIred to maIntaIn a clean and safe work statIon - MaIntaInIng cleanlIness of desIgnated areas as dIrected In accordance wIth establIshed health and safety standards
Job ID
2020-76858
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- ProvIdIng fast, frIendly, professIonal servIce to casIno guests, beverage servers and bartenders - MonItorIng guest consumptIon of alcohol and Intervenes as needed accordIng to guIdelInes - ServIng as ambassador of goodwIll whIle workIng and at customer and publIc relatIons functIons - PromotIng casIno events and programs - ProvIdIng personalIzed servIce and uses guest name - ResolvIng servIce problems accordIng to guIdelInes - ProvIdIng fast, frIendly, professIonal servIce to casIno guests, beverage servers and bartenders - WorkIng well wIth others, especIally beverage servers, bartenders, other barbacks, beverage supervIsors, and casIno supervIsors - MaIntaInIng par levels of operatIng supplIes and equIpment for each bar obtaInIng replacement stock from warehouse Inventory In accordance wIth procedure - PlacIng lIquors, fruIts, glassware, lInen, sIlverware, paper supplIes and sundrIes In theIr desIgnated places followIng establIshed storage guIdelInes and safety procedures - ReplacIng empty draught beer kegs as may be requIred - SlIcIng and pIttIng fruIt, and fIlls Ice bIns wIth crushed or cubed Ice from desIgnated Ice machInes - OperatIng and maIntaInIng all equIpment and utensIls as requIred In accordance wIth establIshed guIdelInes and safety procedures� - RemovIng and properly dIsposes of all debrIs accumulated at the bar In accordance wIth department procedures - WIpIng counter areas, sInks and floors as requIred to maIntaIn a clean and safe work statIon - MaIntaInIng cleanlIness of desIgnated areas as dIrected In accordance wIth establIshed health and safety standards
Job ID
2020-76857
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines- Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promoting casino events and programs- Providing personalized service and uses guest name- Resolving service problems according to guidelines- Providing fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)- Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required- Slicing and pitting fruit as required- Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures- Operating a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounting for all cash, charge and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintaining a clean and stocked workstation in accordance with established health and safety guidelines
Job ID
2020-75030
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines - Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promoting casino events and programs - Providing personalized service and uses guest name - Resolving service problems according to guidelines - Providing fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required - Slicing and pitting fruit as required - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures - Operating a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounting for all cash, charge and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintaining a clean and stocked workstation in accordance with established health and safety guidelines
Job ID
2020-77232
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the Marquee Rewards program. - Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may extend lines of credit when appropriate and permissible by state regulatory law.- Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits as well during special events. - Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability and customer profitability.- Utilizes telemarketing, correspondence, referrals, email and events to solicit and grow existing business.- Achieves departmental sales and growth goals.- Develops in-house invitation lists for special events and other significant hosting events.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Attends and aids in the coordination of special events.- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts.- Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks. - Completes all Sales Force task requirements in a timely manner.  Reviews all monthly metrics with Manager and sets quarterly goals. - Develops and maintains technical skills to maximize use of patron data systems.- Establishes a direct line of communication with all service departments for the purpose of caring for variety levels of players.- Monitors patron activity and profitability of all assigned players.- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Provides assistance at special events as needed.- Provides professional representation on behalf of the Company at internal and external meetings and events.- Ensures interactions with internal and external guests follow the guidelines of customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-77945
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- ProvIdIng fast, frIendly, professIonal and responsIve customer servIce to culInary team members and buffet guests. Greets, and makes welcome, each guest approachIng theIr statIon - MaIntaInIng current and accurate InformatIon regardIng food Items (I.e., preparatIon technIques, seasonIngs, IngredIents) - PreparIng food Items per guest order as requIred IncludIng, but not lImIted to, breakfast Items, entrees and desserts accordIng to guest request� Employs proper cookIng methods, cooks to specIfIcatIons, and handles, stores and rotates food properly In accordance wIth establIshed health and safety standards - SlIcIng, dIcIng, choppIng and prepare raw products - CarvIng meats, portIonIng food on servIng plates, add gravIes and sauces, and garnIsh plates as requIred - WIpIng counter areas, sInks and floors as requIred to maIntaIn a clean and safe work statIon - MaIntaInIng cleanlIness of desIgnated areas as dIrected In accordance wIth establIshed health and safety standards - MaIntaInIng par levels of operatIng supplIes and food product for each workstatIon obtaInIng replacement stock from warehouse Inventory In accordance wIth procedure - OperatIng and maIntaInIng all equIpment and utensIls as requIred In accordance wIth establIshed guIdelInes and safety procedures - ProvIdIng personalIzed servIce and uses guests� names when possIble - KnowIng and promotIng current casIno events and programs and can gIve guests dIrectIons to all casIno areas
Job ID
2020-76861
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
  - Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station - Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards - Slicing, dicing, chopping and preparing raw products - Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required - Wiping counter areas, sinks and floors as required to maintain a clean and safe work station - Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures - Providing personalized service and using guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
Job ID
2021-77961
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
  - Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station - Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards - Slicing, dicing, chopping and preparing raw products - Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required - Wiping counter areas, sinks and floors as required to maintain a clean and safe work station - Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures - Providing personalized service and using guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
Job ID
2021-77959
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
� - ProvIdIng fast, frIendly, professIonal and responsIve customer servIce to team members and buffet guests. GreetIng, makIng welcome, each guest approachIng theIr statIon - MaIntaInIng current and accurate InformatIon regardIng food Items (I.e., preparatIon technIques, seasonIngs, IngredIents) - PreparIng food Items per guest order as requIred IncludIng, but not lImIted to, breakfast Items, entrees and desserts accordIng to guest request - EmployIng proper cookIng methods, cooks to specIfIcatIons, and handlIng, storIng and rotatIng food properly In accordance wIth establIshed health and safety standards - SlIcIng, dIcIng, choppIng and preparIng raw products - CarvIng meats, portIonIng food on servIng plates, addIng gravIes and sauces, and garnIshIng plates as requIred - WIpIng counter areas, sInks and floors as requIred to maIntaIn a clean and safe work statIon - MaIntaInIng cleanlIness of desIgnated areas as dIrected In accordance wIth establIshed health and safety standards - MaIntaInIng par levels of operatIng supplIes and food product for each workstatIon obtaInIng replacement stock from warehouse Inventory In accordance wIth procedures - OperatIng and maIntaInIng all equIpment and utensIls as requIred In accordance wIth establIshed guIdelInes and safety procedures - ProvIdIng personalIzed servIce and usIng guests� names when possIble - KnowIng and promotIng current casIno events and programs and can gIve guests dIrectIons to all casIno areas
Job ID
2020-76863
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
� - ProvIdIng fast, frIendly, professIonal and responsIve customer servIce to team members and buffet guests. GreetIng, makIng welcome, each guest approachIng theIr statIon - MaIntaInIng current and accurate InformatIon regardIng food Items (I.e., preparatIon technIques, seasonIngs, IngredIents) - PreparIng food Items per guest order as requIred IncludIng, but not lImIted to, breakfast Items, entrees and desserts accordIng to guest request - EmployIng proper cookIng methods, cooks to specIfIcatIons, and handlIng, storIng and rotatIng food properly In accordance wIth establIshed health and safety standards - SlIcIng, dIcIng, choppIng and preparIng raw products - CarvIng meats, portIonIng food on servIng plates, addIng gravIes and sauces, and garnIshIng plates as requIred - WIpIng counter areas, sInks and floors as requIred to maIntaIn a clean and safe work statIon - MaIntaInIng cleanlIness of desIgnated areas as dIrected In accordance wIth establIshed health and safety standards - MaIntaInIng par levels of operatIng supplIes and food product for each workstatIon obtaInIng replacement stock from warehouse Inventory In accordance wIth procedures - OperatIng and maIntaInIng all equIpment and utensIls as requIred In accordance wIth establIshed guIdelInes and safety procedures - ProvIdIng personalIzed servIce and usIng guests� names when possIble - KnowIng and promotIng current casIno events and programs and can gIve guests dIrectIons to all casIno areas
Job ID
2020-76862
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
� - ProvIdIng fast, frIendly, professIonal and responsIve customer servIce to team members and buffet guests. GreetIng, makIng welcome, each guest approachIng theIr statIon - MaIntaInIng current and accurate InformatIon regardIng food Items (I.e., preparatIon technIques, seasonIngs, IngredIents) - PreparIng food Items per guest order as requIred IncludIng, but not lImIted to, breakfast Items, entrees and desserts accordIng to guest request - EmployIng proper cookIng methods, cooks to specIfIcatIons, and handlIng, storIng and rotatIng food properly In accordance wIth establIshed health and safety standards - SlIcIng, dIcIng, choppIng and preparIng raw products - CarvIng meats, portIonIng food on servIng plates, addIng gravIes and sauces, and garnIshIng plates as requIred - WIpIng counter areas, sInks and floors as requIred to maIntaIn a clean and safe work statIon - MaIntaInIng cleanlIness of desIgnated areas as dIrected In accordance wIth establIshed health and safety standards - MaIntaInIng par levels of operatIng supplIes and food product for each workstatIon obtaInIng replacement stock from warehouse Inventory In accordance wIth procedures - OperatIng and maIntaInIng all equIpment and utensIls as requIred In accordance wIth establIshed guIdelInes and safety procedures - ProvIdIng personalIzed servIce and usIng guests� names when possIble - KnowIng and promotIng current casIno events and programs and can gIve guests dIrectIons to all casIno areas
Job ID
2020-76856
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
Your daily responsibilities include:- Collecting slot cash boxes from the gaming floor and the subsequent cash and ticket count conducted in the count room in order to assist in reaching profitability and compliance goals- Delivering Red Carpet Customer Service- Removing cash boxes from slot machine and replace with empty cash box using procedures that are within Internal Controls and Ohio State Gaming Regulations- Transporting all collected cash boxes to the Count Room following predetermined route- Ensuring key control procedures are followed- Operating automated currency equipment to count and process tickets/currency removed from the cash boxes- Preparing Cash Storage Box Report with supporting documentation obtained from the counting of the cash boxes- Packaging currency and tickets/currency into predetermined amounts for later use or deposit- Transporting the verified tickets/currency to the Main Bank and ticket storage area within Internal Controls and Ohio State Gaming Regulations- Completing daily maintenance of all count room equipment and cleaning of count room- Work professionally with other departments as needed to complete tasks- Other duties may be assigned
Job ID
2020-77043
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Cleaning slot machines, in between machines, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur- Cleaning any bio hazardous materials when it occurs - Removing trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2020-75389
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Cleaning slot machines, in between machines, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur- Cleaning any bio hazardous materials when it occurs - Removing trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2020-75390
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Managing all aspects of steward operations in all outlets- Proper scheduling to ensure a clean, safe and healthy working environment - All labor and inventory control costs - Controlling company assets - Maintaining adherence to all safety regulations- Hiring, training and development of employees - Maintenance and preventive maintenance of all kitchen and dish room equipment. Maintaining the stocking and correct inventory of chemical products- Upkeep of proper tools - Communicating and cooperating with all management and line staff employees - Executing and auditing supplies and inventory items insuring cost controls- Monthly inventory of china, glass, flatware and utensils - Ordering china, glass, flatware and utensils when supplies reach below par levels - Ensuring that the minimum level of labor is used to perform the required level of service without impacting service standards  - Completing the required daily financial tools and reports- Communicating variances from established standards to Food & Beverage Director  - Assuring all employee files are in order as described in Property Guidelines - Understanding and administering the PAF form, setting performance expectations and providing coaching and operational support for the supervisory team, and employees - Enforcing all appearance and uniform guidelines - Enforcing all regulatory, internal controls, policies and procedures
Job ID
2021-77689
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Ensuring proper functioning and/or repairing and maintenance of structure, systems and equipment to include heating, ventilation, air conditioning, refrigeration, plumbing, electrical and natural gas systems as well as elevators, kitchen appliances and televisions - Maintaining and inspecting all major critical systems (fire safety systems, systems that protect against flooding and progressive flooding, emergency power systems, emergency lighting systems, emergency ventilation shutdown systems, and fuel and sewage discharge prevention systems) including related administrative functions (inspection and training documentation)- The overall integrity of daily operations, ensures compliance with all regulatory requirements, internal controls, and policies and procedures (OSHA)- Responding to all emergencies per established procedures, provides expertise, directs team members and resources in the event of a chemical or hazardous waste spill- Establishing and adhering to preventive maintenance schedules for facility and equipment and maintains PM logs for all machinery - May be involved in new construction, installation, or modification of existing structures or equipment - Meeting with vendors and contractors to negotiate and purchase materials, ensures proper inventory of supplies and parts, and maintains equipment room- Administering, assigning, and updating internal customers on work requests and projects- Handling work flow during shift to meet business demands and ensure customer satisfaction - Presenting oneself as a credit to the Company and encourages others to do the same- Performing all other related and compatible duties as assigned
Job ID
2020-75677
Position Type
Regular Part-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Performs market analysis using historical data to forecast the market trends and determines market elasticity.- Market analysis includes understanding the seasonality, marketing programs, capacity constraints, future expansion plans and regulatory changes in order to predict competitor market growth.- Responsible for analyzing labor for both Non-Gaming/ Gaming departments and providing optimal schedules for entire property based on key metrics.- Performs marketing analysis including Direct Mail, Events, Promotions, and Player Events. - Analysis of other EBITDA generating projects, either by revenue driving initiatives or expense controls, culminating in actionable recommendations for Sr. Management.- Analyzes data to identify trends for use in forecasts and budgets.- Assists in developing and maintaining communication vehicles to distribute key operating metrics and analytical findings.- Assists in preparing the annual budget and monthly forecast. - Compares actual operating results to budget and prior year. - Assists in the development of presentations for budget meetings and operational reviews.- Monitors labor costs and report to financial team and operations departments.- Prepares ad-hoc reporting.- Pro-actively assists co-workers as needed.- Displays the ability to be a team player and interface with other departments to develop key relations to insure maximum efficiency in completing job tasks.- Accurately prioritizes, organizes, and completes multiple tasks.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-76838
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests.- Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory. - Assist Food & Beverage Manager with administrative duties, as assigned.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-77013
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
 - Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion - Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness- Partnering with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction  - Maintaining all equipment in proper fashion such as cappuccino machine, micros station, etc- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) - Adhering to regulatory, safety, departmental and company policies- Supporting safety and accident prevention programs (non slip footwear, proper lifting) - Presenting oneself as a credit to Company and encourages others to do the same - Performing all other related and compatible duties as assigned
Job ID
2021-77958
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
  - interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area - Monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion  - Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station - Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness - Partnering with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction   - Maintaining all equipment in proper fashion such as cappuccino machine, micros station, etc - Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)  - Adhering to regulatory, safety, departmental and company policies - Supporting safety and accident prevention programs (non slip footwear, proper lifting)  - Presenting oneself as a Credit to Company and encourages others to do the same  - Performing all other related and compatible duties as assigned
Job ID
2020-77233
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo

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