Penn National Gaming, Inc.

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Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Accounts Payable Coordinator to join the team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Coding vendor invoices and disbursements to have a consistent basis for financial statements preparation. - Perform ad hoc investigation reports from inquirer to provide management or vendors desired information. - Ensure compliance with policies and procedures. - Reconcile accounts payable detail to the general ledger. - Reconcile invoices to proof of receipt and purchase order. - Communicate with vendors pertaining to expected payments and delinquent invoices. - Reconcile vendor statements - Matching purchase orders, receiving reports and invoice. - Accounts Payable data entry. - Processing and distributing payments. - Print 1099 forms at year end. - Maintain complete A/P vendor files. - Communicate effectively with vendors and internal customers to provide assistance and resolve discrepancies and questions. - Resolve vendor invoice problems and reconcile vendor statements - identify and report use tax on items purchased. - Provide support to the Finance department for the preparation of the A/P accrual for month end closing. - Must have the ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. - Must adhere to regulatory, department and company policies. - Keep work areas clean and free of safety hazards, debris and litter. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
Job ID
2020-77398
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood CasIno at Kansas Speedway�Is currently lookIng for a�Barback to joIn our team. � ESSENTIAL DUTIES AND RESPONSIBILITIES - ProvIde frIendly, fast, and helpful customer servIce, tHRough the consIstent practIce and delIvery of Red Carpet Customer ServIce to all guests and team members. - MonItor guest consumptIon of alcohol and Intervenes as needed accordIng to guIdelInes. - MaIntaIn par levels of operatIng supplIes and equIpment for each bar obtaInIng replacement stock from warehouse Inventory. - Place lIquor, fruIt, and bar supplIes In theIr desIgnated places followIng establIshed storage guIdelInes and safety procedures. - Replace empty beer kegs. - Ensure that garnIsh Items are adequately prepared and stocked. - FIlls Ice bIns wIth crushed or cubed Ice from desIgnated Ice machInes. - Operate and maIntaIn all equIpment and utensIls as requIred In accordance wIth establIshed guIdelInes and safety procedures. - Remove and properly dIspose of debrIs accumulated at the bar In accordance wIth department procedures. - Clean counter areas, sInks and floors as requIred to maIntaIn a clean and safe work statIon. - Perform all job dutIes In a safe and responsIble manner IncludIng keepIng areas clean and free of safety hazards, debrIs and lItter. - Meet department unIform, appearance and groomIng requIrements. ThIs Includes purchasIng and wearIng slIp resIstant safety shoes when performIng all job dutIes. - Must adhere to regulatory, department and company polIcIes. - Perform other job related and compatIble dutIes as assIgned
Job ID
2020-77128
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Casino Beverage Server to join our team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Resolve service problems according to guidelines. - Appear in publicity photos. - Promote casino events and programs. - Provide fast, friendly, professional beverage service to casino guests; carries full trays on every round. - Monitor guest consumption of alcohol and intervene as needed according to guidelines - Take drink orders, communicates with bartenders, assist in the preparation of drinks and present drinks to guests. - Handle money according to procedure; operate cash register, take money, make change, and make deposits at the end of shift. - Maintains clean and stocked workstation. - Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation. - Declare tips through time and attendance system at the end of each shift. - Meet department uniform, appearance, and grooming requirements. - Meet attendance guidelines of the job and adhere to regulatory, department, and company policies. - Keep work areas clean and free of safety hazards, debris, and litter. - Perform all job duties in a safe and responsible manner. - Must adhere to regulatory, department and company policies. - Perform other job related and compatible duties as assigned.
Job ID
2020-77503
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Busser for our Cafe' to join our team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Assist server with guests’ dining experience. - Responsible for clearing all tables and resetting in accordance with department standards. - Monitor tables to assess guests’ needs; anticipate and respond to guest requests when meal has been completed while keeping table clear to provide a clean, neat, eating area. - Restock and clean assigned station at the end of each shift in accordance with department standards. - Maintains cleanliness of designated areas as directed in accordance with established department standards. - Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation - Meet department uniform, appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
Job ID
2020-77486
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Host/Hostess for our Cafe' ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Greet and welcome guests, assign seating, and escort guests to their table.- Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow.- Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Respond to telephone inquiries including making reservations and taking messages as needed.- Respond to “to go” orders including packaging orders, and delivery to guests.- Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2020-76004
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood CasIno at Kansas Speedway Is currently lookIng for a Server for our Cafe' to joIn our team. � ESSENTIAL DUTIES AND RESPONSIBILITIES - ProvIde frIendly, fast, and helpful customer servIce, tHRough the consIstent practIce and delIvery of Red Carpet Customer ServIce to all guests and team members. - Promptly and accurately take beverage and food orders, transmIt orders to CulInary team and serve food Items to guests. - Complete sales to customers IncludIng takIng money, countIng back the approprIate amount of change, correctly processIng and valIdatIng comps, and approprIate operatIon of POS System, cash bag or bank. - ProvIde table servIce to customers accordIng to department standards. - Follow approprIate food handlIng procedures to ensure safe, qualIty products. - MaIntaIn cleanlIness/appearance of assIgned area, stock/restock supplIes and complete sIde dutIes accordIng to department standards. - PartIcIpate as a team member wIth all servers, bussers, venue hosts, supervIsors and kItchen staff In maIntaInIng a smooth and effIcIent operatIon. - Meet department unIform, appearance and groomIng requIrements. - Must adhere to regulatory, department and company polIcIes. - Perform all job dutIes In a safe and responsIble manner. - Perform other job related and compatIble dutIes as assIgned.
Job ID
2020-76552
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Cook 2 to join the team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Follow recipes to prepare and/or cook food to meet departmental standards or as directed. - Measure and convert recipes without affecting quality. - Perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed. - Accepts direction during day to day operations to ensure culinary standards and operational guidelines including kitchen areas, food preparation activities and facilities are met. - Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness. - Knowledge/understanding of kitchen equipment to include safe operations and regulation of temperatures for proficient cooking times and temperatures. - Understands fundamentals of soups, sauces, starches, thickeners and emulsifiers. - Must adhere to regulatory, department and company policies. - Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.   - Must be familiar with and have exposure to prep list. - Take inventories. - Exhibit intermediate knife skills, classic cuts and sharpening. - Assist in operation of other food and beverage venues as needed. - Attend all departmental and company training programs or meetings as directed. - Properly maintains, cleans and sanitizes equipment and work areas to meet departmental standards or as directed. - Perform all job duties in a safe and responsible manner. - Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties. - Perform other job related and compatible duties as assigned.
Job ID
2020-77391
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino at�Kansas Speedway�is currently looking for a�Count Room�Cashier�to join the team. � ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Protect company assets. - Perform drops and counting of; currency, coins, chips, vouchers, TiTO tickets, coupons and other monetary units as used in day to day business. - Provide services to all departments regarding any financial transaction performed in the course of business with currency, coins, chips, vouchers, TiTO tickets, coupons or other monetary units. - Perform verification, reconciliation and balancing functions including drafting or otherwise preparing any necessary documentation. - Perform drops, buys, cart loading, cart escorts, receive, dispense, secure, count, record, store, transport and perform all other functions necessary for the efficient administration of business. - Prepare accurate paperwork as required. - Understand and efficiently operate all machines used in the course of business including but not limited to machines used for counting or other information systems, including software and hardware. - Compile information, complete and submit reports as needed. - Clean and maintain machines and ensure supplies are stocked as needed. - Meet department uniform, appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
Job ID
2020-77111
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Table Games Dual-Rate Dealer/Supervisor to join the team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES DEALER ROLE - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Provide accurate and efficient dealing while following proper game procedures. - Perform accurate chip and cash transactions. - Observe or receive wagers from customers and take or pay the appropriate game outcomes. - Maintain game security and protect company assets at all times. - Assist customers in understanding the rules and ensure adherence to established policies and procedures. - Pay winning bets and collect losing bets. - Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge. - Provide customers with information on how to play the game if requested. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned. SUPERViSOR ROLE - Drive improved results through staff development and training programs. - Provide visible leadership in gaming operation areas. - Ensure compliance with Title 31 requirements and processes. - Responsible for the overall integrity of daily operations. - Present oneself as a Credit to the Company and encourages others to do the same. - Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games. Provide feedback as appropriate to Table Games Dealers regarding opportunities for skill development and professional advancement. - Supervise, coach, instruct and direct Table Games Dealers in proper procedures of all aspects of table games operations. - Handle player service issues as needed. - Protect the integrity of all table games. - Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members. - Track patrons’ play. - Develop, implement, and present departmental training programs from time to time as assigned, including but not limited to, organizing and conducting instructional classes designed to develop professional dealing skills. - Recommend, schedule, and conduct training activities. - Protect and preserve the assets of the company. - Provide for the safety of team members including keeping areas clean and free of safety hazards, debris, and litter, and performing all job duties in a safe and responsible manner. - Meet property and department appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
Job ID
2020-77557
Position Type
Regular Full-Time
Category
Hidden (15272)
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for an EVS Attendant to join the team.  ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Perform all duties to department standard and/or as directed by leadership.- Perform more detailed cleaning as required or assigned.- Move, rearrange and clean furniture.- Clean any bio hazardous materials when it occurs.- Remove trash from the trash container and place into the dumpster.- Familiar with the proper use of cleaning chemicals and equipment.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to EVS calls.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
Job ID
2020-74338
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for an EVS Attendant to join the team.  ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Perform all duties to department standard and/or as directed by leadership.- Perform more detailed cleaning as required or assigned.- Move, rearrange and clean furniture.- Clean any bio hazardous materials when it occurs.- Remove trash from the trash container and place into the dumpster.- Familiar with the proper use of cleaning chemicals and equipment.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to EVS calls.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
Job ID
2020-75502
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests.- Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory. - Assist Food & Beverage Manager with administrative duties, as assigned.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-77741
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Customer Service to all guests and team members.- Directly manage the facilities operations.- Supervise Facility team members including interviewing, selecting, hiring, orientation, training, disciplines, and payroll including the management of attendance and time records. - Supervise the work processes and procedures of team members including the assignment of tasks or apportionment of work to be done by team members including installation, repair, maintenance or replacement of electrical systems, heaters, plumbing, sinks, dishwashers, drains, carpentry, painting, furniture repair, landscaping, warehousing and storage, engine repair, snow removal and all job functions or duties of all Facilities team members.- Coordinate staff and schedule special functions or promotions or projects including coordination and communication with other involved departments and preparation of any and all necessary documentation.- Develop and implement departmental training programs, measurable performance evaluations and programs to reward and recognize performance of team members.- Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions and transfers.- Promote policies, procedures and processes to increase revenue and effectively manage expenses while protecting and preserving the assets of the company.- Compile information, complete and submit reports to authorized management or Accounting as required.- Complete regular and periodic verification processes for the proper accounting of revenues, expenses and inventory.- Review and analyze departmental staffing needs and make recommendations for adjusting working schedules of team members to promote effective labor cost control while providing quality products and service.- Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices. - Facilitate daily pre-shift meetings and disseminate information to team members.- Administer disciplinary actions, propose corrective action, and monitor post-disciplinary performance of team members.- Negotiate with vendors for supplies, machinery, parts and services as needed.- Maintain strict confidentiality in all departmental or company matters.- Gather information for long and short term planning to assist the Facilities Manager in budget planning.- Drive and safely use company vehicles and equipment.- Practice excellent customer service skills at all times to include, but not limited to, addressing customers’, vendors’, suppliers’ and team members’ needs courteously, promptly, and professionally.- Meet all departmental or company project and assignment requirements and deadlines.- Develop, attend or provide training as needed or required including but not limited to sanitation, and safety.- Provide for the safety of team members including keeping areas clean and free of safety hazards, debris and litter. Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2020-77427
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Heavy Duty Untility Cleaner to join our team.  ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Clean, sanitize and shine all cooking equipment, walls, ceiling tiles and kitchen hoods.- Mop, sweep and scrub floors.- Recognize and ensure appropriate chemicals are used when cleaning and mixing chemicals.- Move equipment and clean within assigned areas.- Report any problems, including property damage or equipment failure, to Environmental Services leadership.- Remove garbage, refuse, towels, mops, rags and aprons.- Safely operate and control all mechanical equipment as necessary to perform job duties assigned as well as maintain and clean machines after use.- Frequently maneuver in small, limited spaces and use ladders and/or mechanical lifts, as well as clean ground level areas.- Wash and stack tableware, dishes, pots and pans in proper kitchen locations- Stock and supply all service areas with appropriate cleaning supplies.- Safely operate equipment, tools and chemicals used for production.- Proper maintenance and distribution of company assets- Attend all departmental and company training programs or meetings as directed.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Use two-way radios and maintain professional radio etiquette at all times.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2020-75948
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Host/Hostess for our Sports Bar.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Perform all job duties in a safe and responsible manner. - Greet and welcome guests, assign seating, and escort guests to their table. - Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server. - Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation. - Respond to telephone inquiries including making reservations and taking messages as needed. - Meet department uniform, appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform other job related and compatible duties as assigned.  
Job ID
2020-77659
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
- Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Maintains and updates the customer database within the casino management system (CMS).- Executes offers for campaigns and pushes them to customer database for distribution.- Assists with managing marketing reinvestment strategy for CRM campaign programs.- Assists with managing database marketing requests and fulfillment of track able offer campaigns related, but not limited to, advertising, events, promotions, entertainment and sponsorships through all direct response marketing mediums.- Responsible for verifying offers and ensures accuracy for market distribution.- Creates and analyzes reports. Makes recommendations for improvement as needed.- Works with creative team to develop marketing collateral for campaigns as needed. Makes suggestions for improvements as needed.- Serves as liaison between CRM and Marketing Operations departments to ensure accuracy of campaigns and offers.- Assists with creation, management, and execution of CRM campaign events.- Ensures CRM marketing campaigns are delivered on time and on budget.- Responsible for tracking expenses related to CRM marketing programs and supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Takes customer and Team Members calls related to CRM campaign initiatives. Answers questions accordingly and makes recommendations for improvement based upon feedback.- Manages relationships with outside vendors to ensure timely, accurate and cost-effective production campaigns.- Responsible for the data integrity of customer database.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-77604
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. .- Assists with guest inquiries while monitoring and applying service recovery within authorized levels.- Assist in acquisition of new players through the continuous promotion of the Marquee Rewards card program and the special benefits of card membership.- Monitors operation supply inventory on assigned shift. Notifies manager of issues.- Review and approve cage documentation based on established levels of authorization in absence of Shift Manager.- Prepare/review currency transactions reports in absence of Shift Manager on assigned shift.- Verify vault accountability at end of shift on assigned shift.- Verify credit line availability in absence of Shift Manager on assigned shift.- Verification of main bank and window cashier drawers.- Authorizing checks.- Prepare customer deposit and safekeeping log.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures.  - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-76731
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Security Officer to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies.- Patrol parking lots and property.- Transfer Table Games fills and credits.- Provide escorts as needed.- Oversee customer presence on property to include; provide crowd control, direct traffic, check I.D., and check for items not allowed on casino floor.- Check and verify valid I.D. using hand-held scanning device.- Maintain the condition of the I.D. scanning device.- Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.- Perform duties associated with table and slot drops.- Observe Count Team during the slot drop and transport funds to Count Room.- Monitor entry and exit from Count and Player Services mantrap as required.- Serve as dispatcher, card and dice inspector, exterior patrol and other security officer functions as needed.- Dispatch officers to various assignments and maintain activity logs.- Report accidents and incidents in both written and verbal form. Collect and compile investigation information as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court when necessary.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Must adhere to regulatory, department and company policies.- Perform other job related and compatible duties as assigned.
Job ID
2020-74337
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Security Officer to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies.- Patrol parking lots and property.- Transfer Table Games fills and credits.- Provide escorts as needed.- Oversee customer presence on property to include; provide crowd control, direct traffic, check I.D., and check for items not allowed on casino floor.- Check and verify valid I.D. using hand-held scanning device.- Maintain the condition of the I.D. scanning device.- Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.- Perform duties associated with table and slot drops.- Observe Count Team during the slot drop and transport funds to Count Room.- Monitor entry and exit from Count and Player Services mantrap as required.- Serve as dispatcher, card and dice inspector, exterior patrol and other security officer functions as needed.- Dispatch officers to various assignments and maintain activity logs.- Report accidents and incidents in both written and verbal form. Collect and compile investigation information as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court when necessary.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Must adhere to regulatory, department and company policies.- Perform other job related and compatible duties as assigned.
Job ID
2020-74512
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Server for our Cafe' to join our team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests. - Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank. - Provide table service to customers according to department standards. - Follow appropriate food handling procedures to ensure safe, quality products. - Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards. - Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation. - Meet department uniform, appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
Job ID
2021-77704
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway

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