Penn National Gaming, Inc.

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Job Locations US-OH-Columbus
SUMMARYThis position will be responsible for enhancing the growth of gaming revenues through the development of our Asian customer base, maintaining relationships with valued Asian guests and marketing our gaming product to potential high-limit Asian guests.  ESSENTIAL DUTIES AND RESPONSIBILITIES - Must be responsible for promoting a positive influence in the Asian community and participating in company-sponsored events.- Identify and develop personal relationships with new and first time Asian guests.- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Identify and develop personal relationships with new and first time guests- Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters- Promote casino events via telemarketing and other communication- Communicate constantly with casino operations and other team members- Follow all safety rules- Adhere to departmental quality standards- Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements- Work within the guidelines established by the company- Other duties as assigned
Job ID
2020-77121
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Must be able to cook authentic Asian Style Cuisine.- Must be able to be efficient in the preparation of Asian Themed food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation.- Must follow appropriate food handling procedures to ensure safe, quality products.- Must Follow all established Asian food recipes and products in order to maintain a leading edge in the industry.- Protect and preserve assets of the company.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.- Ability to speak English preferred.
Job ID
2020-76174
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
ESSENTiAL DUTiES AND RESPONSiBiLiTiES   - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean and stocked workstation
Job ID
2021-77813
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Identify and develop personal relationships with new and first time guests- Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters- Promote casino events via telemarketing and other communication- Communicate constantly with casino operations and other team members- Follow all safety rules- Adhere to departmental quality standards- Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements- Work within the guidelines established by the company- Other duties as assigned
Job ID
2020-75462
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles.- Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked.- Carves meats, portions food and serving plates, adds sauces, and garnishes serving to fill orders.- Washes, peels, cuts and shreds vegetables and fruits to prepare them for use.- Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting).- Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.- Performs all other related and compatible duties as assigned.- Must be familiar with and have exposure to prep list.- Take inventories.- Must complete county health department class and attain certification.- Exhibit knife skills, classic cuts and sharpening.- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter.- Meet department uniform, appearance, and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2020-76203
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Schedule: Friday-Monday, 4am-2:30pm- Demonstrate a comprehensive understanding of company internal control system and departmental policies and procedures- When necessary, is hands-on to ensure completion of scheduled tasks- Ensure efficient use of currency counting equipment and ensure that daily maintenance requirements are completed- Responsible for counting all currency and reconciling all associated paperwork- Uphold a team work experience offering assistance where available or when requested.- Identify problems, make recommendations and participate in improvement as appropriate- Communicate information to supervisor, as appropriate, and provide detailed documentation for departmental procedures and updates
Job ID
2020-74392
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Demonstrate a comprehensive understanding of company internal control system and departmental policies and procedures- When necessary, is hands-on to ensure completion of scheduled tasks- Ensure efficient use of currency counting equipment and ensure that daily maintenance requirements are completed- Responsible for counting all currency and reconciling all associated paperwork- Uphold a team work experience offering assistance where available or when requested.- Identify problems, make recommendations and participate in improvement as appropriate- Communicate information to supervisor, as appropriate, and provide detailed documentation for departmental procedures and updates
Job ID
2020-75301
Position Type
Regular Part-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
This position is pending regulatory approval.- Responsible for directing the overall operations and staff of the CRM team for assigned region. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Leads the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies.- Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function.- Oversees strategic planning and creation of CRM campaigns in near real time communication through multiple channels.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to Executive Management.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as a positive and innovative ambassador for CRM team. Implements innovative business trends to ensure campaign success.- Works closely with Corporate IT to supervise data flows, upgrades, testing, troubleshooting and version control of the CRM platform and business intelligence tools.- Ensures offers are pushed out successfully by CRM time in real time.- Monitors competitor CRM and loyalty programs and proactively implements positive changes into current CRM strategy. Continuously improves program performance, player value, and profitability by testing and adopting best practices in real time.- Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs.- Responsible for overall retained player marketing initiatives; player retention & re-engagement; promotion and bonus campaign planning and execution (ROI analysis); executing, reporting, and iterating marcomms plan (incl player bonus liability); content and creative management; and holistic marcomms omni-channel management (email, website, SMS, push, player inbox, phone, direct mail, and social).- Works closely with the VP Marketing to develop and enhance KPIs to manage and support the success of the CRM marketing channels, campaigns, and programs.- Works closely with the marketing analytics team to build and monitor dashboards to track and optimize CRM channel performance. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-77206
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
 ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: • Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing,    polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.• Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage. • Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.• Clean and service restrooms including replenishing bathroom supplies. • Maintain accuracy of restroom sheets after cleaning• Stock and supply all service areas with appropriate cleaning supplies.• Assist all departments by responding to housekeeping calls.• Clean and maintain tables, chairs, fixtures, decor and machines as needed. • Attend all departmental and company training programs or meetings as directed.• Adhere to all company policies and procedures.• Adhere to all gaming laws and regulations.• Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. • Meet department uniform, appearance and grooming requirements.• Any job duty needed to promote productivity in the efficient  
Job ID
2020-74396
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2020-74499
Position Type
Regular Part-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Operates carpet shampooer and buffer- Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals- Responsible for moving furniture and cleaning of assigned areas- Maintains and cleans machines after use- Reports any problems to Environmental Housekeeping Supervisor- Adheres to all company policies and procedures- Mops, scrubs, rinses and polishes hard floors- Moves, rearranges and cleans furniture- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums- Recognizes and uses appropriate chemicals- Responsible for providing exceptional customer service to all guests
Job ID
2020-74401
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Manage Maintenance staff in order to ensure quality maintenance is being performed, both inside and outside on the property. This would include, but not limited to interior finishes such as carpeting, painting, tile work, wood work, accent lighting, etc., supporting mechanical equipment such as HVAC/R and equipment related to heating throughout the property, furniture restoration, carpentry and property grounds maintenance, ponds and water features, etc.  - Responsible for the overall integrity of shift operations, ensures compliance of any and all regulatory requirements, internal controls, and policies and procedures (OSHA)- Respond to all emergencies per established procedures, provides expertise, and supervises team members and resources in the event of a chemical or hazardous waste spill or other deemed emergencies.- Manage daily preventive maintenance schedules for both the environmental and facilities departments, including the coordination of work flow during shift to meet business demands and ensure customer satisfaction.- Manage departmental staffing needs, including new team member on-boarding, training and development, mentoring, and performance management.- Oversees vendors and contractors and supervises their activities- Communicates to other casino departments of work requests and projects- Participate in discussions and decision making in regards to capital expenditure requests, operating budgets and extraordinary expenditures.- Complies with established methods, procedures and safety guidelines required to maintain desired standards, and monitors results through an inspection process.- Assist with meeting facilities budget, as well as purchasing of necessary parts and materials.- Approves PTO and manages team member attendance- Other duties as assigned
Job ID
2020-75286
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:• As a qualified technician in general building maintenance, plumbing, painting, or other approved skills, this position maintains, repairs, installs, removes and makes recommendations for improving operations to those systems relative to her/his specialty, experience, and skillsets; performs assigned job duties with little or no supervision.• Performs scheduled and nonscheduled repairs, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property.• Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items.• Submits parts requests associated with repairs, upkeep, and improvements.• Directly or indirectly supports all exterior grounds activities in the parking garage and other exterior area needs.• Maintains all sanitation equipment.• Performs painting, structural repairs to masonry, woodwork, wallpaper and treatments, and furnishings of buildings.• Directly or indirectly supports the installation, maintenance and repair of HVAC, electrical, plumbing systems and water distribution, including fire suppression and sewerage facilities.• Complies with all OSHA regulations at Hollywood Columbus. Will be an active participant of Safety compliance procedures.• Maintains and monitors controls designed to assure full compliance with all federal, state, corporate and property laws, policies and/or mandates.• Must be able to interact effectively and positively across departmental lines. Must be a team player.• May be required to perform other maintenance duties outside of skillsets.• Other duties as assigned.
Job ID
2020-76165
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Interacts wIth guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion- Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness- Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction- Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)- Adheres to regulatory, safety, departmental and company policies- Supports safety and accident prevention programs (nonslip footwear, proper lifting)- Performs all other related and compatible duties as assigned- Adhere to all gaming laws and regulations- Assist in operation of other food and beverage venues as needed
Job ID
2020-77166
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Interacts wIth guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion- Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness- Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction- Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)- Adheres to regulatory, safety, departmental and company policies- Supports safety and accident prevention programs (nonslip footwear, proper lifting)- Performs all other related and compatible duties as assigned- Adhere to all gaming laws and regulations- Assist in operation of other food and beverage venues as needed
Job ID
2020-76688
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Responsible for direction of the OH Sports Bar- Develops people to provide exceptional service, products and value to the company guests while maximizing profitability- Able to think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products- Able to develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property- Can respond to changes in planning assumptions and alter plans as necessary - Can formally present updates to plans and provide appropriate explanations and solutions to variances- Provides leadership and demonstrates behavior that is consistent with the Better People philosophy- Ensures that the receiving, holding and issuance, production and service of products are within the quality and control standards- Ties operational challenges to strategic direction and the ability to be effective in a large organization - Assists in designing and engineering menus - Implements and Audits inventory and cost control systems and procedures- Enforces all regulatory, internal controls, policies and procedures for compliance- Professional appearance and demeanor
Job ID
2020-77213
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
Essential Responsibilities:- Manage all internal and external recruitment efforts including reviewing open requisitions- Conduct interviews for exempt and non-exempt positions and make recommendations to hiring supervisors and managers accordingly - Ability to create, present, and implement effective and efficient recruitment strategies that result in reduction in open positions and turnover- Train new supervisors/managers on proper hiring/interviewing procedures and process - Responsible for educating our external network and community members on job openings and requirements - Independently make decisions on qualified candidates for internal transfers from an educational, experience, and performance standpoint. - Place job advertisements as necessary - Responsible for maintaining application information to include legal requirements for maintenance Respond to all employee and applicant inquiries in a courteous and professional manner- Responsible for attending and maintaining all public relations, property events, and necessary seminars and trainings- Responsible for project management, establishing and meeting timelines, attention to detail and to follow-through - Build applicant pipeline through proven recruitment best practices- Develop and manage all job postings through various internet sources- Facilitate all onboarding (new hire paperwork, background checks, new hire orientation)- Develop and maintain recruitment trends and analyze the effectiveness of our recruiting efforts- Act as a role model and present oneself as a credit to Hollywood Casino Columbus and encourage others to do the same - Adhere to all departments/company policies and procedures- Perform other duties as assigned  
Job ID
2020-76719
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus | US-OH-Dayton
This position will be located at either our Corporate Las Vegas, NV Office, Corproate Wyomissing, PA Office, or remotely from one of our property locations.  SUMMARYThe Internal and Digital Communications Brand Designer is responsible for accurately displaying the Company’s culture and internal branding initiatives through multi-media channels, including print, digital, video and large-scale design. This role is also responsible for partnering with the Talent Acquisition Team and Property HR Leaders to ensure brand alignment and consistency, while championing Company employer branding efforts.  *Submitted portfolio should include a variety of media and formats: print, digital, video and written samples. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Serves as subject matter expert and provides support on Company’s Corporate internal digital strategy (editorial content calendar, creative content, branding).- Responsible for creating and maintaining Company’s internal brands companywide. Actively develops and enforces visual consistency across all communications and channels.- Serves as the design editor and copy contributor for monthly companywide newsletter and any other internal documents. This includes but not is limited to proofing, copywriting, writing original content, etc.- Continuously identifies new and innovative methods of digital content delivery.  Develops roll out strategy for use of new methods and trains team accordingly. - Develops, drives, and executes employer branding initiatives according to established guidelines for all property brands across the Company. - Partners with Company Leaders and internal stakeholders to create and develop original design content that is aligned with Company and internal branding.- Develops and executes original designs from concept through final production.- Designs, develops, and executes social recruitment campaigns in partnership with internal stakeholders to improve presence on social media for recruitment efforts.  Makes suggestions for improvement as needed.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-76122
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Maintains a balanced cashier's till- Process cash transactions for casino customers and employees, including, but not limited to: cashing TITO tickets, personal checks, travelers cheques, processing currency exchanges, cash advances and other cash equivalents- Comply with Title 31 regulations- Enroll guests into Players Club, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions to aid with exceptional guest experience- Coordinates with Main Bank as needed- Complies with state, company, department policies and regulations- Report suspicious behavior, flagged patrons and possible intoxicated guests to a member of management- Assist with training new team members- Properly verify guests during transactions and interactons to prevent underage guests and improper identification- Adhere to responsible gaming guidelines- Process Markers, Front Money, and Safekeeping transactions
Job ID
2020-76730
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Accurately completing and updating electronic MTL/MIL transactions- Accurately process Poker Room activity; verification of front line cashier transactions over $1,000.00, receiving Poker Dealer tokes, process chip redemptions when required; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed in the absence of a member of management- Flexibility with schedule, perform any cashiering duties as needed, or as instructed by member of management- Understands and performs department objectives, standards, and guidelines- Possess thorough knowledge of casino policies for all cashier areas- Maintain, reconcile, fill and credit Ticket Redemption Units as needed; collaborate with the Main Bank to accomplish these tasks- Maintain security and accountability over all funds, including, but not limited to: chips, coins, tokens, cash currency, foreign cash currency, cash equivalents and paperwork- Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers- Verify all Cashier and Main Bank paperwork is accurately completed prior to Accounting and Internal Audit review- Accurately complete transactions with Internal customers- Accurately process and record Unclaimed and regular Jackpots- Maintain accurate inventory of all Chips distributed and received from Table Games, Main Bank and Cashiers- Thorough knowledge of the paid in/out guidelines- Work with Vault to ensure timely process of buys; accurately receive “drops” and complete other transactions from the Count Team.- Answer phone calls with proper phone etiquette- Accurately process and verify deposits
Job ID
2020-75017
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Hollywood Casino at Columbus

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