Penn National Gaming, Inc.

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Job Locations US-MS-Biloxi
Posted Date 3 weeks ago(2/6/2018 12:50 PM)
- Clears and resets tables in accordance with established procedures.- Transports all dirty tableware to designated washing area for cleaning.- Accomplishes all assigned cleaning and maintenance tasks.- Any and all duties as assigned by your Manager or a member of management.- Follows prescribed service standards as they apply to the position.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow cast members.- Any and all duties as assigned by you Manager or a member of management.- Able to lift 25 pounds.
Job ID
2018-46944
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 3 weeks ago(2/2/2018 4:18 PM)
- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean and stocked workstation
Job ID
2018-46904
Category
Food and Beverage
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 1 month ago(1/16/2018 5:15 PM)
- Consistently prepares hot or cold food selections to standards established by the Executive Chef.- Ensures that work area is kept clean and orderly.- Assist in training of new Buffet Cooks.- Must be able to stand for a full shift.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2018-46582
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 3 weeks ago(2/6/2018 4:52 PM)
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Count Services Department.- Adheres to all company and departmental policies and procedures.- Collects slot drop and bill validator drop.  Counts and verifies all Table Games drop boxes, Slot Machine bill Validators, and Food and Beverage drop.  Performs slot weighing and coin wrapping processTransports wrapped and counted coin to vault- Prepares appropriate paperwork and makes necessary computer entries.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2018-46951
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi | US-MS-Bay St Louis
Posted Date 2 weeks ago(2/12/2018 11:16 AM)
- Pulls lists, proofs data and manages all mailings with vendors. - Identifies business trends and develops database marketing programs and promotions based on analysis of player tracking.- Ensures proper data entry by all users, which includes providing data entry training for users.- Provides and oversees timely accurate reports for the marketing and gaming departments on a regular basis.- Maintains the database and Players Club system for cleanliness of entries, properly driven specifics and operational effectiveness.- Provides weekly, monthly, quarterly, and annual marketing analysis reports. These include, but are not limited to Demographics, Direct Mail programs, Promotions, Special Events, Group Tracking, Comp Analysis, Volume comparisons, Players Club, and Casino Revenue.- Works closely with the IT Department and ACSC to collect information and identify problems related to the ACSC database for resolution of problems.- Provides lists and reports for the table games, slots, player development and directors as needed.- Measures and reports the effectiveness of marketing and direct mail programs in terms of response rates, who responded versus who did not. Incremental visits/revenue and displaced visits/revenue.- Identifies clusters/similarities of database members and the best possible market niches for expansion of database. - Provides exemplary service and support to all departments.- Assists when needed in other major projects/events.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your VP or a member of management. 
Job ID
2018-47046
Category
Marketing
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 2 months ago(1/4/2018 9:48 AM)
- Provides friendly and efficient service to all guest in assigned outlet.- Displays a thorough knowledge of all menu selections and daily specials.  Answers questions and make suggestions.- Completes all assigned cleaning and maintenance tasks.Must be able to stand for a full shift.- Adheres to all company and departmental policies and procedures.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow cast members.- Any and all duties as assigned by you Manager or a member of management.
Job ID
2017-45394
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 3 weeks ago(1/31/2018 4:14 PM)
- Greets guest in a friendly, appropriate manner.- Operate cash register, accounting for all monies, coupons, comps, and receipts at the end of shift.- Remain current on all coupons, promotions, and certificates that apply to all Food and Beverage outlets.- Expedite food purchases to our guests in an appropriate, timely manner as requested.- Use front line checklist to restock inventory as needed.- Maintain cleanliness and sanitary conditions of the dining area.- Accomplish all assigned cleaning and general maintenance tasks.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2018-46853
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 3 months ago(11/10/2017 5:49 PM)
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Information Technology Department.- Coordinate and manage integrated systems performance tuning across all platforms (client, database servers, application servers, network infrastructure, web servers, etc.).- Serve as Systems Administrator for company-wide Windows NT/2000 systems (including Application, Web, Firewall, and virtual servers, etc.).- Function as Systems Administrator for enterprise-wide MS servers, including primary and back-up Domain Controllers, File and Print servers, Central Application- Servers, Test/Staging Servers, Reference Servers, etc. - Participate in the installation, testing, maintenance, and tuning of all hardware and software that support gaming and non-gaming applications.- Install, configure and function as Systems Administrator for Application software systems, including Web Terminals, VPN, remote installation, etc.- Participate in development of firewall policies, unit guidelines, procedures and other technical documentation. - Participate in development of hardware and operating system components of disaster recovery plan.- Plan and document third party application systems deployment, and design techniques to facilitate implementation and configuration of systems in a network environment.- Perform all relevant systems security and performance.- Evaluate hardware and software for use in the production environment.- Determine product stability, operational impact and reliability.- Interpret technical system documentation and all vendor provided information.- Write system documentation and standard operating procedures for systems installation, operation, and maintenance.- Provide user and technical training.- Prepare systems technical and user documentation in accordance with established standards and procedures.- Develop processes for system automation and maintenance.- Write scripts and perform systems upgrades including ISeries/Wintel/Unix/Ubunti.- Serve on project teams and perform systems analysis for various company-wide hardware and software projects.- Advise other departments on implementation of departmental systems or applications.- Provide advanced troubleshooting support for IT team members.- Analyze problems to identify system and operational deficiencies and failure patterns.- Develop and implement or oversee corrective actions and solutions.- Exhibit a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Director or a member of management.
Job ID
2017-45329
Position Type
Regular Full-Time
Category
Information Technology
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 3 days ago(2/21/2018 7:16 PM)
- Knowledge of an enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Maintains accurate inventory of all items in vault.- Accepts, verifies and compiles cash and cash-value items from other banks..- Accepts and verifies table games and slot drop.- Prepares bank deposits.- Prepares cash-value items for accounting.- Prepares summary of all receipts and disbursement made during shift.- Prepares vault reconciliation and settlement report at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2018-47134
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 2 months ago(1/9/2018 5:28 PM)
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Exchanges cash, coins, tokens and chips in accordance with established procedures.- Aids customers in completion of credit applications.- Cashes personal, travelers and payroll checks in compliance with approved procedures, and performs credit card advances.- Records any applicable federal cash transactions.- Issues and receives payments on markers.- Balances bank at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties assigned by your Supervisor or a member of management.
Job ID
2018-46453
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 2 months ago(12/21/2017 3:08 PM)
- Plans, implements and executes all assigned casino promotions and player development events- Develops promotion and event proposals within defined budgetary and strategic parameters.- Upon approval, creates rules and regulations for promotions and events for submission to the Mississippi Gaming Commission.- Develops implementation timelines and task lists and coordinates all aspects of promotions and events with Advertising, IT, Player Services, Food & Beverage, etc.- Configures and tests promotional set-up, and creates prizes in ACSC and other supporting computer programs.- Works promotions and events (nights and weekends as necessary). - Reconciles event manifests, vendor invoices and assists with analysis of promotions and events.- Responsible for interdepartmental communication of designated promotions and events.- Researches competitive promotion and event programming, and presents information to Management.- Resolves guest complaints and disputes, exercising discretion and judgment.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by the Promotions & Events Manager or other members of management.
Job ID
2017-46060
Position Type
Regular Part-Time
Category
Marketing
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 2 days ago(2/22/2018 3:18 PM)
- Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate action- Provides superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Responds appropriately to a wide variety of property, life or asset-threatening conditions with immediate assistance- Maintains the confidentiality of pertinent information- Observes safety hazards, violations of policies, procedures, rules or laws, and reports to shift management- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events - Coordinates and communicates with other Security personnel or Boomtown staff to provide optimum security and customer service- Maintains accountability for assigned monies during fills, drops and escorts, and other assigned duties- Monitors and protects Boomtown and customer assets within his/her control, reporting theft and/or destruction promptly to appropriate personnel- Answers questions, offers assistance as required and generally functions as a departmental host for Boomtown's customers- Completes a wide variety of paperwork on a daily basis as needed by the department and by the company- Create fun and excitement with the customer
Job ID
2018-47278
Position Type
Regular Full-Time
Category
Security
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Biloxi
Posted Date 3 months ago(11/27/2017 8:15 AM)
- Provides accurate and efficient dealing at assigned table game- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2017-45523
Position Type
Regular Part-Time
Category
Table Games
Casino Property
Boomtown Casino Biloxi

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