Penn National Gaming, Inc.

Career Opportunity Listings


The list below (and on subsequent pages if applicable) are the current opportunities based on your search. To view the details, click on the Job Title.



Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 2

Job Locations US-MO-Riverside
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws- Maintain safety and inspections reports for the property- Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards.- Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company mattersSUPERVISORY RESPONSIBILITIES                                                    This job may or may not have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2021-79524
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficiency of Slot machines and related gaming equipment during assigned shift.- Ensures customer service meets established standards. - Verifies jackpot payouts, when applicable, in accordance with established procedures.- Assists with service light calls in accordance with established procedures. - Notifies manager if any technical or service issues arise.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78786
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- ProvIdes fast, frIendly, professIonal servIce to casIno guests, beverage servers and bartenders - MonItors guest consumptIon of alcohol and Intervenes as needed accordIng to guIdelInes - Serves as ambassador of goodwIll whIle workIng and at customer and publIc relatIons functIons - Promotes casIno events and programs - ProvIdes personalIzed servIce and uses guest name - Resolves servIce problems accordIng to guIdelInes - ProvIdes fast, frIendly, professIonal servIce to casIno guests, beverage servers and bartenders - Works well wIth others, especIally beverage servers, bartenders, other barbacks, beverage supervIsors, and casIno supervIsors - MaIntaIns par levels of operatIng supplIes and equIpment for each bar obtaInIng replacement stock from warehouse Inventory In accordance wIth procedure - Places lIquors, fruIts, glassware, lInen, sIlverware, paper supplIes and sundrIes In theIr desIgnated places followIng establIshed storage guIdelInes and safety procedures - Replaces empty draught beer kegs as may be requIred - SlIces and pIts fruIt, and fIlls Ice bIns wIth crushed or cubed Ice from desIgnated Ice machInes - Operates and maIntaIns all equIpment and utensIls as requIred In accordance wIth establIshed guIdelInes and safety procedures� - Removes and properly dIsposes of all debrIs accumulated at the bar In accordance wIth department procedures - WIpes counter areas, sInks and floors as requIred to maIntaIn a clean and safe work statIon - MaIntaIns cleanlIness of desIgnated areas as dIrected In accordance wIth establIshed health and safety standards
Job ID
2020-76894
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required - Slices and pits fruit as required - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job ID
2021-79756
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation
Job ID
2021-78366
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the Cage department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Reports to guest inquiries and reports issues to Manager for guest recovery.- Assists in preparing/review of currency transactions reports.- Verify vault accountability at end of shift.- Assists with verification of credit line availability.- Assists with review of multiple transactions logs for accuracy.- Verification of main bank and window cashier drawers.- Authorizing checks.- Prepare fills and credits for live games when acting as cashier/banker.- Prepare jackpots as needed.- Prepare customer deposit and safekeeping log.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance  procedures.  - Maintains strict confidentiality in all departmental and company matters. SUPERVISORY RESPONSIBILITIESThis job may or may not have supervisory responsibilities.- Manages work procedures and expedites workflow.- Provides coaching and counseling to team members.
Job ID
2021-80849
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
Argosy Casino Riverside is looking for a Cage Cashier to join our team. - Exchange tickets for cash - Exchange cash equivalents for front money deposits - Exchange approved checks for cash - Answer patron questions and provide solutions with a professional demeanor - Provide professional representation at internal and external meetings and events - Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi, Good-bye” Program
Job ID
2021-81337
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
Argosy Casino Riverside is looking for a Cage Cashier to join our team. - Exchange tickets for cash - Exchange cash equivalents for front money deposits - Exchange approved checks for cash - Answer patron questions and provide solutions with a professional demeanor - Provide professional representation at internal and external meetings and events - Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi, Good-bye” Program
Job ID
2021-80236
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the Marquee Rewards program. - Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may extend lines of credit when appropriate and permissible by state regulatory law.- Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits as well during special events. - Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability and customer profitability.- Utilizes telemarketing, correspondence, referrals, email and events to solicit and grow existing business.- Achieves departmental sales and growth goals.- Develops in-house invitation lists for special events and other significant hosting events.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Attends and aids in the coordination of special events.- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts.- Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks.  Completes all Sales Force task requirements in a timely manner.  Reviews all monthly metrics with Manager and sets quarterly goals. - Develops and maintains technical skills to maximize use of patron data systems.- Establishes a direct line of communication with all service departments for the purpose of caring for variety levels of players.- Monitors patron activity and profitability of all assigned players.- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Provides assistance at special events as needed.- Provides professional representation on behalf of the Company at internal and external meetings and events.- Ensures interactions with internal and external guests follow the guidelines of customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-80769
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- Work independently or as a part of a team on both reoccurring and special projects as assigned. Projects may include planning and coordinating vendor activity and purchasing efforts associated with capital projects, coordinating intercompany/multi-department projects, etc. - As requested, generate, review and distribute OASIS reports. Assist with writing and organization of slot move, install/removal, and conversion including identification and recording of system components. Assist with maintenance and updating of slot file and system information to ensure any change made to a slot machine on the floor is accurately reflected. Maintain similar information for table games equipment as well. Assist with required submissions of slot information to the State.- Assist in scheduling and administration of payroll and personnel records for all departments.- Assist in completing Kronos and salaried time sheets for departments & compile reports from Kronos as requested.- Assist in tracking attendance and generating point notifications as required.- Generate paperwork for department terminations, new hire, team member change and requisition forms.- Assist in keeping records of scheduled vacation days and shift trade days for departments.- Assist in maintaining and implementation of department training programs.- Assist as a point of contact for the purchasing department, responsible for paperwork associated with purchasing including completion of various forms as needed such as capital requests, purchase orders and check requests as well as obtaining the appropriate authority signatures and distributing to the appropriate parties. Assist with ensuring correct billing of completed PO’s and correct billing of leased equipment. - Administrative support functions including: organizing and maintaining critical department information, directing incoming calls, distributing mail, maintaining office equipment and assisting with organization of department activities. - As needed, courteously greet team members, patrons, visitors and vendors, determining their needs, assisting as necessary or directing them to the appropriate person, office, or area.- Meet department uniform, appearance and grooming requirements.- Meet assignment requirements and deadlines.- Adhere to all company policies and procedures. - Adhere to all gaming laws and regulations.- Understand all IC’s and MICS. - Maintain confidentiality.- Other duties as assigned.
Job ID
2021-79291
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
Job ID
2020-75176
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
Job ID
2020-75471
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Safeguard company assets at all times.- Prepare the monthly drop schedule submitted to KRGC and work with relative areas to define drop routes and subsequent changes.- Supervise work schedules and ensure adherence to the same for all count room members.- Ensure efficient and maintain use of currency counting equipment and ensure that daily maintenance requirements are completed.- Report problems to Manager for recommendations and participate in improvement as appropriate.- Provides leadership and supervision to the count team in the absence of the Count Room Shift Manager, including for drop and count activities.- Assists in interviewing, hiring, training, directing, appraising, rewarding and coaching team members.- Assist and train all Count Room team members in order to ensure their duties are performed correctly and in a timely manner necessary to support the casino operation.- Conduct individual or group pre-shift meetings with team members and provide daily positive and constructive feedback.- Understand and adhere to disciplinary policies; Counsel team members and use progressive discipline to modify performance.- Compile and post employee time and payroll data.- Review the performance, productivity, and efficiency of team members including but not limited to periodic evaluations.- Perform any and all count room duties as necessary to ensure completion of all count room duties in a timely manner.- Clean and maintain all count room equipment, supplies, and general area; check supplies and order as necessary, clean wrapping machines and do preventative maintenance.- Meet department uniform, appearance, and grooming requirements.- Professional dress when not in the count room.- Understand and adhere to all bargaining unit agreements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Performs other job related and compatible duties as assigned.
Job ID
2021-80765
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas   - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur - Cleans any bio hazardous materials when it occurs  - Removes trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day - Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2021-79464
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service.- Prepare, display, sell and serve food products to customers.- Follow appropriate food handling procedures to ensure safe, quality products.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register or point of sale system.- Complete deposits at the end of each shift.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters, display cases, refrigeration units, and beverage machines.- Ensure supplies are stocked as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Any reasonably requested job duty needed to promote productivity in the efficient administration of business, or any reasonable request made by your supervisor or management personnel.
Job ID
2021-79462
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
  - Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service. - Maintain facility shops, working areas, and tool and equipment storage areas in a clean and orderly manner. - Conduct visual, manual or Auditory inspections and testing of machinery, equipment or structures as needed. - identify and analyze problems, malfunctions, or performance variations on machinery, equipment or structures including advanced analysis such as interpretation of building plans, regulations and codes of practice to ensure the proper progress of the work, making sure that specifications and regulations are followed and proper methods and materials are used. - Repair machinery, equipment or structures through dismantling and rebuilding including replacement, removal, installation or fabrication of new, used or refurbished parts. - Perform preventive maintenance on machinery, equipment and structures including but not limited to cleaning and lubricating parts, shafts, bearings, gears and other machinery, equipment or structural parts. - Undertake complex electrical workshop functions including but not limited to installing, maintaining, replacing, connecting, disconnecting and repairing electrical or mechanical apparatus, including but not limited to transformers, wiring, electrical or electronic components, relays, metering and indicating devices, switches, substations, switchgear, cabling systems, heaters, appliances, circuits, wire panels, transformers, light units, light switches, 277V lighting, 110V and 208V1 phase, 208V and 480V3 phase electrical circuits, and outlets or fixtures, including changing light bulbs as needed. - Clean and maintain HVACsystems, heaters, air conditioning units, air handling units, filters, belts, coils, ducts and all components contained in or related to such units through inspection, diagnosis, analysis, repair, replacement or installation of electrical or mechanical components, wires, panels, circuits, motors, or other parts including cleaning, maintaining and lubricating. - install, maintain, replace, and repair plumbing including but not limited to fabrication and installation of new sewage and water lines whether for regular maintenance or repair or for the purpose of installing new equipment or fixtures, toilets, wash basins, sewage discharge lines, sinks, dishwashers, appliances, ruptured or leaking lines, and clogged toilets or drains including cutting, tHReading, bending pipes, assembling and installing pipes, valves and fittings and joining pipe sections and securing pipes.  - Maintain, repair and replace ceiling tiles and structures. - Operate and utilize machine tools and equipment including but not limited to tools such as power lift, power washer, sweeper, landscaping tools and equipment, lathe, grinder, drill, milling machine, cutting torch, and welding equipment to repair or fabricate parts, fixtures and tools. - Lay out, assemble, install, repair, replace, fabricate and maintain pipe systems and related hydraulic and pneumatic equipment including but not limited to gauges, valves, pressure regulators and related equipment, parts or machinery. - Perform basic carpentry work including but not limited to woodwork and building, hanging or installing cabinets, selecting and preparing timber and manufactured board or other building materials and mark out, cut and shape pieces using saws, chisels, planes, power tools and woodworking machines. - Perform basic metal works such as layout, assembly and dismantling operations, fabrication and installation of projects involving acetylene, MiG (wire welding) and arc welding, fastening, bolting, soldering or spot welding, and operate power hammers, presses or other cutting and shaping tools and machines. - Perform basic locksmithing tasks as needed including repairs or maintenance of locks, door handles, and door closures. - Repair and maintain the physical structure of the facility and its contents or related components by performing miscellaneous tasks such as painting, scraping, furniture repair, gluing, fabricating and cleaning. - Perform tasks to ensure the attractive and safe physical appearance of the facility such as snow removal, and cleaning, sweeping, debris removal or power washing sidewalks, drives, parking areas and garage. - Repair and maintain equipment or machinery used in all facets of operations including EVS equipment. - Perform repairs or maintenance as necessary to ensure that the facility complies with OSHA, fire and safety standards. - Perform functions as necessary to ensure the facility remains balanced and floating. - Respond to facility maintenance needs as requested by other departments including but not limited to fitting hinges, locks, catches, drawers, shelves, moving furniture, equipment and supplies, and hanging or installing signs, blinds, shutters. - Assist with landscaping duties, snow and debris removal and warehousing functions. - Assist in emergency functions and procedures.
Job ID
2021-79162
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- Supplies rooms with all amenities and linens - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel as directed by inspector, Housekeeping Lead, Supervisor, or Manager - Cleans all windows and mirrors, dusts, and sanitizes batHRooms in guest rooms - Vacuums and cleans carpeted areas and behind furniture - Assures that every room is clean and everything in room is in proper working order - Cleans and maintains his/her workstation, including stocking workstation with sheets, pillowcases, towels and all amenities - Ensures all linens and terry are without defect - Completes daily housekeeping reports, if necessary - Works as a team with other employees - Responsible for providing exceptional Red Carpet Customer Service to all guests - Properly reports and turns in all lost and found items - Greets all guests throughout shift with the proper salutation and pleasant expression - Reports all safety hazards or maintenance deficiencies for proper handling - Maintains and cleans all equipment used throughout the course of a shift
Job ID
2021-81169
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- Transports cleaning equipment up and down ramps- Vacuums and shampoos carpet- Mops, scrubs, rinses and polishes hard floors- Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets- Picks up used linen from Room Attendant’s carts, drops linen down chute to carts that are then taken to soiled linen room where it is picked by laundry company- Moves, rearranges and cleans furniture- Washes mirrors and windows- Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies- Washes and cleans wall light fixtures, louvers, ceilings, shelves and outside walls- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums- Recognizes and uses appropriate chemicals- Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities- When needed, sets up guest rooms- Delivers, upon request, guest amenities, i.e. pillows, additional beds, blankets and much more- Maintains and cleans all office spaces throughout the property and hotel public areas- Maintains cleanliness of guest room hallways- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2020-75493
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
-Develops and maintains productive, informative, and respectful relationships that support achievement of business focused results with assigned client groups.-Develops and maintains knowledge of business and people challenges for the client department. Reviews and reports on areas of concern or areas of focus regarding turnover, recruitment, training and development, personality conflicts, guest relations issues, compensation, performance management, engagement, and/or benefits utilization or issues.-Educates and coaches managers and team members on business and HR processes, policies, effective practices, and systems. Recommends revisions to operations practices, procedures and standards based on business trends and practices.-Provides guidance and counsel to management concerning corrective actions, terminations, and other team member problems and issues; ensures compliance with governmental laws and regulations and internal policies and procedures.-Conducts investigations of team member complaints of the client groups and handles grievances and arbitrations if applicable.-Develops annual Human Resources Business Partner action plan detailing goals, objectives, and timelines.-Responsible for Talent Acquisition and Training and Development initiatives of assigned client groups.-Identify staff vacancies and recruit, interview and select applicants.-Develops and maintains knowledge of client groups management development program and provides feedback on the progress of participants and success of the program. Provides recommendations for changes and enhancements to the program as necessary.-Monitors, evaluates, and develops strategies and practices to address potential areas of conflict among managers, team members, and departments.-Communicates, engages feedback, and reports on major HR initiatives such as training, recruitment, benefits, compensation, and performance management programs.-Understand and adhere to all bargaining unit agreements to ensure management compliance and administration of the collective bargaining unit agreements.-Provide current and prospective employees with information about policies, job duties, working conditions, wages and opportunities for promotion and employee benefits.-Participates in and provides human resources updates and feedback in client department’s management meetings at various levels.-Develops and maintains knowledge of client groups jobs, organization structures, and compensation programs and systems.
Job ID
2021-79638
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- The Incumbent on thIs posItIon Is responsIble for accurate accountabIlIty of the cashIer department actIvIty - Performance In thIs posItIon must be pleasant, effIcIent, an honest manner at all tImes - WIll also be responsIble for accurately completIng and updatIng electronIc MTL/MIL and chIp bank - Accurately process Poker Room actIvIty; verIfIcatIon of front lIne cashIer transactIons over $1,000.00; verIfIcatIon of hand-to-hand transactIons between cashIers; conduct transactIons wIth other departments as needed, In the absence of AssIstant SupervIsor or above - ThIs posItIon must be able to perform CashIer dutIes as needed - Understands department objectIves, standards, and guIdelInes - Posses thorough knowledge of casIno polIcIes for all cashIer areas - MaIntaIn securIty and accountabIlIty over all funds, to Include chIps, coIns, tokens, cash currency, foreIgn cash currency and paperwork - Observe and verIfy funds receIved and dIsbursed to other departments, guests and transactIons between cashIers - VerIfy all CashIer and MaIn Bank paperwork Is accurately completed prIor to sendIng to accountIng/Audit - All Internal customers must be treated wIth prompt, courteous and frIendly servIce - Be flexIble wIth your schedule and be wIllIng to assIst In any cashIerIng area as needed and Instructed to do so by the CashIer Lead/SupervIsor on duty - Ensure accurate complIance wIth E-MTL/MIL paperwork and entry�������� - Process table fIlls and credIts per requests - Process Poker Room transactIons - Perform the dutIes of front lIne cashIers as busIness demands - Perform check cashIng transactIons - Thorough knowledge of the paId In/out guIdelInes - Work wIth Vault to ensure tImely process of buys
Job ID
2020-76883
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside

Connect With Us!

Not ready to apply? Connect with us for general consideration.