Penn National Gaming, Inc.

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Job Locations US-MO-Riverside
- Maintain confidentiality- Work closely with the Missouri Gaming Commission to ensure proper access for all future, current, and former employees- Work independently and within a team on special nonrecurring and ongoing projects as assigned including special projects such as planning and coordinating multiple events, presentations, disseminating information, coordinating direct mailings, and creating brochures.- Maintain, track and audit all information/documents regularly- Develop and run reports as needed- Types and design general correspondences, memos, charts, tables, graphs, business plans, etc. Proofread copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.- Courteously greet team members, patrons, visitors and vendors, determine their needs and direct them to the appropriate person, office, or area.- Attend meetings as required and record, transcribe and distribute meeting minutes within appropriate time frames.- Perform data entry as needed in all HR systems- Adhere to all company policies and procedures.- Meet all departmental or company project and assignment requirements and deadlines.- Adhere to all gaming laws and regulations.- Develop, attend or provide training as needed or required including but not limited to sanitation, safety and alcohol awareness.- Provide for the safety of team members including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- As needed, assist team members with any and all job functions as necessary for the efficient management or administration of business.- Meet department appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business.- Provide administrative support to the HR Team.- Create and maintain files for all functional areas of HR- Must be proficient in Word, Excel and Power Point, to create and develop written, visual and audio presentations.- Ability to learn Stratton Warren purchasing software to complete purchase orders and check requests including obtaining appropriate authority signatures and distribution to the appropriate parties.
Job ID
2020-74761
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Argosy Casino Riverside
Job Locations US-MO-Riverside
Essential Duties And ResponsibilitiesThe following and other duties may be assigned as necessary:- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in acquisition of new players through the continuous promotion of the Marquee Rewards card program and the special benefits of card membership.- Reports any Marketing issues to Manager.- Reports to guest inquiries and reports issues to Manager for guest recovery.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance  procedures.  - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-74613
Category
Players Services/Cage
Casino Property
Argosy Casino Riverside
Job Locations US-MO-Riverside
- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas- Create fun and excitement with the customer
Job ID
2020-74319
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Argosy Casino Riverside
Job Locations US-MO-Riverside
Essential Duties and Responsibilities:The following and other duties may be assigned as necessary:- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Enforce internal control policies and procedures- Enforce underage gambling and drinking laws- Maintains safety and inspection reports for the property.- Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Reports guest and team member concerns and complaints to manager.- Ensure security team members adhere to uniform dress and grooming standards consistent with department and company standards.- Interacts and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-74445
Casino Property
Argosy Casino Riverside
Job Locations US-MO-Riverside
- Knowledge of Asian cuisine, including Vietnamese, Chinese, Thai, and Malaysian- Skilled in cooking with Wok Ranges- Extensive knowledge in Maki Sushi- Experienced in dumpling and noodle soup techniques- Pan Asian sauce experience- Cook and prepare food products for the Wok and Noodle stations including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and for venues serviced directly from the kitchen including buffet areas, banquets or party rooms, team member cafeteria, or other venues or areas serviced by the kitchen- Follow appropriate food handling procedures to ensure safe, quality products- Maintain freshness of food and beverage items by rotating items as needed and maintaining items at appropriate temperatures- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all areas- Ensure supplies and products are stocked as needed including ensuring that supplies are stocked for the next shift- Follow company procedures for preparing recipes and products- Prepare, display, or serve food and beverage products as necessary including retrieving, arranging, garnishing, setting up, displaying, carving and serving. This position does not do table service- Coordinate changes in numbers and menus in catering or sales
Job ID
2020-74646
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Argosy Casino Riverside

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