Penn National Gaming, Inc.

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Job Locations US-PA-Wyomissing
SUMMARY: The Business Analyst-Gaming Operations is responsible for identifying, defining and delivering technology solutions that to modernize and drive profitability in all aspects of casino gaming operations. The Business Analyst-Gaming Operations serves as the product owner for critical gaming operations products/solutions. This role also acts as a liaison between Penn’s gaming operation leaders and the technical community.  This role is also an active thought partner and application visionary that  shapes the demand for technology with the company’s gaming operators.  The Business Analyst-Gaming Operations also works with business partners to develop, maintain and prioritize new capabilities in roadmap(s) for core products/solutions used for gaming operations. RESPONSIBILITIES:The following and other duties may be assigned as necessary for the entire Company:- Assumes product ownership responsibilities for critical products/solutions that support gaming operations.- Follows, understands and utilizes gaming industry trends to identify opportunities where technology can be leveraged to drive profitability, improve efficiency or ensure a high-quality customer experience.- Analyzes gaming operations strategy to translate business objectives into potential solutions with clearly defined and documented requirements, user stories and specifications. - Works with business partners to develop business cases for proposed solutions that include a clearly articulated overviews in business terminology, alternatives, costs, benefits and risk.- Develops product/solution roadmap(s) that acknowledge business strategy, priorities, technology trends, funding/capacity limitations and areas of competitive advantage.- Owns, executes and manages quality assurance and user acceptance testing associated with products/solutions- Develops and manages test case libraries for products/solutions that support integration, user acceptance, performance and regression testing.- Conducts regular product steering committee meetings with senior leadership that review product roadmap, priorities, product stability and status of active workstreams.- Develops and deliver end user training for products/solutions.- Oversees and monitor problems associated with products/solutions as it relates to understanding and managing product stability.- Works closely with all IT organizations and drive projects to successful completion.- Works at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.- Oversees project planning, coordination and delivery for low to mid-complexity initiatives.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-77299
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Wyomissing
SUMMARYThe Solution Architect-Cloud Platform is responsible for supporting the existing cloud infrastructure, while also building out the next generation of cloud-based solutions. This includes, but is not limited to, infrastructure design, planning, management, maintenance and support.  ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Leverages solutions and best practices in AWS to support ongoing application development efforts.- Partners with the business and internal technology teams to collect and document solution requirements, performance objectives, detailing metrics and benchmarking measurements for evaluation in an independent fashion. Makes recommendations based upon data collection.- Translates requirements into a prioritized list of user stories and deliver per timelines.- Designs, develops, tests, operates, and sustains secure computing architectures to include cloud, data centers, and overall infrastructure optimization activities.- Establishes a foundation for future implementations and automation requirements for cloud environments.- Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management.
Job ID
2021-77700
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Wyomissing | US-NV-Las Vegas
SUMMARYThe Compliance and Security Analyst is responsible for ensuring appropriate regulatory processes are in place and adhered to regarding necessary compliance guidelines.  This includes, but is not limited to, SOX IT-404 standards and PCI-DSS standard.  This role also performs implementation, and integration, of security technologies associated with the enterprise while providing technical direction and guidance of system configurations to ensure alignment with regulatory requirements. This position works cross-functionally across business and IT teams to ensure effective communication and understanding by all levels of leadership. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Assists in compliance reviews for SOX IT-404 controls including provisioning and deprovisioning processes, access control review and monitoring of processes related to financially impacting systems. Makes recommendations for improvement based up on findings.- Responsible for enhancing processes related to SOX IT-404 controls as needed to help streamline overall compliance reviews.- Ensures compliance with PCI-DSS standards.- Assists with performing assessments associated with PCI-DSS guidelines to ensure credit card processing adheres to the necessary controls.- Enhances processes related to PCI-DSS guidelines as needed to ensure new technologies and new deployments are implemented securely and in compliance with necessary guidelines. - Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Provides technical direction and guidance to other in IT Security, Information Technology and the business to align with business needs as well as regulatory and security requirements.- Identifies areas of weakness and vulnerability and recommends changes to meet compliance and security standards. Makes improvements based upon findings.- Assists with design, develop, implementation, and integration of security systems and system components to ensure both security and compliance requirements are met.- Performs detailed analysis in support of OS and Application level vulnerabilities. Makes recommendations based upon findings.- Provides technical consultation in new systems development, new package evaluations and enhancements of existing systems.- Participates in technical design reviews, system integration testing, load testing, and provides assistance during user acceptance testing.- Prepares and maintains technical user guides, functional specifications, standard operating procedures, systems/network documentation and diagrams.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Provides technical consultation in new systems development, new package evaluations and enhancements of existing systems.- Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. 
Job ID
2020-77583
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Wyomissing
SUMMARYThe Data Engineer works closely with the Engineering and Analytics leads in a small, cross-functional team to develop a comprehensive data platform. This role also leverages data from ever increasing sources to assist in modeling for affinity, personalization, offers, promotions, etc. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Develops new, comprehensive platforms to support Company initiatives. - Partners with the Business Analytics Team, and internal technology teams to collect and document solution requirements, data access, process automation, and performance objectives.  Makes recommendations based upon findings.- Partners with all necessary technology partners to design, develop, deploy and maintain an enhanced data stack and data processing pipeline.- Establishes foundation for future implementations and automation requirements for cloud environments.- Develops and integrates monitoring for the cloud platforms and data pipelines to ensure the highest levels of data quality and availability.- Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management.
Job ID
2021-77693
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn National Gaming, Inc.
Job Locations US-NV-Las Vegas | Wyomissing, PA
- Conducts discovery and identify customer needs and opportunities to improve digital content on Penn’s digital channels.- Develops compelling content and stories for all Company owned digital platforms. - Manages and directs all digital content for enterprise websites/app.- Regularly audits our digital products to ensure they are on brand and tone appropriate.- Works with digital team members to execute A/B tests.- Completes special projects as needed.- Creates effective and compelling marketing landing pages. - Develops digital campaigns for our websites to demonstrate a “winning” story. - Develops digital content for the Mychoice.com website.- Develops VIP perk, digital content. - Communicates effectively with digital designers on spec needed for websites.- Responsible for improving digital analytics including but not limited to website traffic, improving CTRs, search rankings and referrals. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-76767
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn National Gaming, Inc.
Job Locations US-NV-Las Vegas | Wyomissing, PA
- Manages digital marketing analytics reporting and all related processes. - Responsible for regular reporting on marketing KPIs.- Work with multiple stakeholders to identify meaningful digital metrics.- Identify trends in the data that our digital products produce to help inform marketing strategies and product improvements.- Work with product and IT to implement ideal analytic tagging across all digital platforms.- Provide deep analytical analysis on paid media campaigns.- Builds and monitors dashboards to track and optimize digital performance. Makes improvements as needed based upon analytics.- Defines and provides marketing deliverables in real time based upon past campaign performance.- Establishes standardized views for measuring marketing performance across the property, including but not limited to areas of customer loyalty program, promotions, amenity offers, internet/social media engagement.- Develops a site traffic / social engagement report that is delivered to properties monthly. Recommends improvements to internal stakeholders.- Leads an A/B test of restaurant page redesign to determine the effectiveness of menus on page vs dedicated landing page.- Leads oversight and enterprise reporting of online reputation management.- Outlines and implements an attribution model for paid search, social and digital display.- Develops data reporting procedures and templates to help identify project strengths and opportunities. - Oversees day to day analytics for multiple marketing functions in near real time. This includes but is not limited to campaigns, marketing promotions, events, offers, test, and controls.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-76766
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn National Gaming, Inc.
Job Locations US-NV-Las Vegas | Wyomissing, PA
SUMMARYThe Web Editor is responsible for developing, reviewing and updating consumer-targeted web content on the casino property facing websites via the enterprise content management system. This role is also responsible for aesthetics and productivity of web content for the Company. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Determines needs of web content and conveys needs with internal stakeholders. - Develops web content strategy and partners with Manager to execute strategy.- Responsible for reviewing and updating consumer-targeted web content on the casino property websites.- Responsible for updating daily content of websites for assigned properties/regions.- Troubleshoots bugs for web issues. Files tickets with IT. Escalates complex issues to Digital Production Manager.- Adheres to all ticketing SLAs for content jobs.- Develops strategic plans to create customized promotional landing pages.- Creates layout changes and leads enterprise-wide web projects.- Communicates with internal stakes holders on spec needed for websites.- Runs quality assurance of web content and functionality.- Completes special projects as needed.- Updates content on websites to include but not limited to promotions, take-downs, updated contact information, and continuous optimization to ensure compliance with ADA web standards, etc.- Ensures content hierarchy, priority, and language published to the site is aligned with the over-arching SEO/SEM strategy. Makes suggestions for improvement.- Ensures accuracy of website functionality on all web products. - Partners with the Social Media Buyer to associate social media triggers via the website CMS to specific campaigns.- Provides guidelines to the Email Marketing Specialist to use appropriate e-commerce email triggers to corresponding website functionality/campaign landing pages via the website CMS.- Communicates effectively with digital designers on spec needed for websites.- Reviews content before it is posted for viewing on the web and makes improvements, as needed.- Investigates reported content issues on websites and works to solve/fix issues.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-76771
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Wyomissing
SUMMARYThe Executive Assistant provides support services directly to the SVP Human Resources & CHRO, EVP General Counsel, EVP & CFO, in addition to other Executive Management and Corporate Team Members. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Serves as a liaison for Executive Management. This includes but is not limited to scheduling appointments and meetings, advising of availability, and editing upon requests.- Coordinates the timely communication of requests, issues, complaints, problems, and other action items to the appropriate contact.- Organizes and expedites work flow needing Executive Management approval and/or attention. Initiates follow-up, if needed. - Responsible for drafting, preparing, typing or transcribing general correspondence, communications, reports, spreadsheets, databases, charts, graphs, manuals, presentations, calendars, agendas, itineraries, meeting minutes, and other documents as needed in the day to day operations of the organization.- Maintains a current calendar of events and activities. Ensures events and activities are attended by Executive Management.  This includes but not limited to sending reminders via verbal and written communication.- Obtains Executive Management signatures for documents and routes documents accordingly.- Assists with scheduling and preparing for candidate interviews with Executive Management.- Prepares and verifies travel arrangements. - Processes incoming and outgoing mail.- Orders and maintains inventories of company assets and supplies for Wyomissing office (i.e. all office supplies, coffee supplies, creamer orders, etc.). Ensures appropriate par levels are in stock. Stocks kitchen area and office supplies as needed. - Answers telephone and in-person inquiries, including but limited to, accurately recording and communicating messages.- Manages electronic and paper files including but not limited to internal controls, contracts, and financial documents.- Communicates with vendors and local IT for equipment and machine set up/removal, repair, and/or maintenance.- Assists with preparation of on-site events and meetings. This includes but not limited to catering orders, set up/tear down, coordinating IT needs, etc.- Orders business cards for new Team Members and stationary order for Wyomissing office.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Attends all departmental and company training programs or meetings as directed.- Adheres to all company policies and procedures.- Meets all departmental or company deadlines.- Performs all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management.- Maintains strict confidentiality in all departmental and company matters. 
Job ID
2020-76742
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Wyomissing
This position can be located at either our Corporate Las Vegas, NV Office, Corproate Wyomissing, PA Office, or remotely from one of our property locations.   SUMMARYThe Internal and Digital Communications Brand Designer is responsible for accurately displaying the Company’s culture and internal branding initiatives through multi-media channels, including print, digital, video and large-scale design. This role is also responsible for partnering with the Talent Acquisition Team and Property HR Leaders to ensure brand alignment and consistency, while championing Company employer branding efforts.  *Submitted portfolio should include a variety of media and formats: print, digital, video and written samples. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Serves as subject matter expert and provides support on Company’s Corporate internal digital strategy (editorial content calendar, creative content, branding).- Responsible for creating and maintaining Company’s internal brands companywide. Actively develops and enforces visual consistency across all communications and channels.- Serves as the design editor and copy contributor for monthly companywide newsletter and any other internal documents. This includes but not is limited to proofing, copywriting, writing original content, etc.- Continuously identifies new and innovative methods of digital content delivery.  Develops roll out strategy for use of new methods and trains team accordingly. - Develops, drives, and executes employer branding initiatives according to established guidelines for all property brands across the Company. - Partners with Company Leaders and internal stakeholders to create and develop original design content that is aligned with Company and internal branding.- Develops and executes original designs from concept through final production.- Designs, develops, and executes social recruitment campaigns in partnership with internal stakeholders to improve presence on social media for recruitment efforts.  Makes suggestions for improvement as needed.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75887
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn National Gaming, Inc.
Job Locations US-NV-Las Vegas
This position can be located at either our Corporate Las Vegas, NV Office, Corporate Wyomissing, PA Office, or remotely from one of our property locations.   SUMMARYThe Internal and Digital Communications Brand Designer is responsible for accurately displaying the Company’s culture and internal branding initiatives through multi-media channels, including print, digital, video and large-scale design. This role is also responsible for partnering with the Talent Acquisition Team and Property HR Leaders to ensure brand alignment and consistency, while championing Company employer branding efforts.  *Submitted portfolio should include a variety of media and formats: print, digital, video and written samples. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Serves as subject matter expert and provides support on Company’s Corporate internal digital strategy (editorial content calendar, creative content, branding).- Responsible for creating and maintaining Company’s internal brands companywide. Actively develops and enforces visual consistency across all communications and channels.- Serves as the design editor and copy contributor for monthly companywide newsletter and any other internal documents. This includes but not is limited to proofing, copywriting, writing original content, etc.- Continuously identifies new and innovative methods of digital content delivery.  Develops roll out strategy for use of new methods and trains team accordingly. - Develops, drives, and executes employer branding initiatives according to established guidelines for all property brands across the Company. - Partners with Company Leaders and internal stakeholders to create and develop original design content that is aligned with Company and internal branding.- Develops and executes original designs from concept through final production.- Designs, develops, and executes social recruitment campaigns in partnership with internal stakeholders to improve presence on social media for recruitment efforts.  Makes suggestions for improvement as needed.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75888
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Penn National Gaming, Inc.
Job Locations US-NV-Las Vegas
SUMMARYThe Manager of Loyalty and Partnerships is responsible for building the loyalty reward program into a world class hospitality program. The key focus of this position is to develop and grow the relevance of the loyalty reward program by establishing guidelines, branding and training that is directly related. This role is also responsible for establishing a consistent and successful way in which we execute and market the program across the organization  ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for directing the overall operations and staff of the Loyalty Rewards team. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Develops the loyalty rewards program and responsible for maintaining the success of the program. Constantly seeks ways to improve the program. - Serves as the liaison between the Company and select third-party partners. Serves as primary lead for communication with those select partners and executes strategy to maximize and derive the most value from partnerships.- Responsible for proactively seeking partnerships to enhance customer value to the loyalty program.- Completes ad-hoc projects as necessary to explore additional opportunities for mychoice. Projects include, but are not limited to, exploring new partnerships, gathering and analyzing information from internal sources, or generating reports showing the effectiveness of company-wide practices and programming.  Makes suggestions for improvements based upon project findings.- Establishes brand standards, consistent execution across the enterprise and work with the properties to ensure they are followed, and properties needs are being met. - Tracks, measures and reports the effectiveness of the program. Makes changes as needed based on findings.- Benchmarks competitor and hospitality-based programs to use for program improvements.- Develops and executes all training, communication, and brand development for the loyalty reward program. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for the overall direction, coordination, and evaluation for the areas under this position's supervision and carries out these responsibilities in accordance with Company policies, procedures and applicable laws.- Continuously maintains knowledge and understanding of gaming markets in which Penn National properties are located.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-76755
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn National Gaming, Inc.
Job Locations US-NV-Las Vegas
Responsible for preparation of bi-weekly payroll for 2 or more companies, in multiple jurisdictions and union environments. - Completes the payroll process for locations of responsibility, utilizing Kronos timekeeping and Ultimate Software. Checks figures for accuracy and necessary approvals; posts data to records for payroll processing ensuring an accurate and balanced payroll.- Responsible for understanding the pay practices associated with the property and verifying timecard calculation is accurate, ability to research questions regarding tip calculations as it impacts the employee timecard.- Reviews a variety of payroll source documents, identifies and reconciles discrepancies including time records and other related documents to ensure the accuracy of payroll processing.- Review garnishments, assist with tax and garnishment team on responses to agencies and interrogatories when needed.- Communicates with the Human Resources Department to ensure the integrity of the payroll data including data related to new hires, terminations, transfers and rate changes. Makes updates as necessary. - Maintain appropriate records, files and documentation for payroll and timekeeping system and relative audits.- Research and resolve questions as they relate to payroll information.- Processes any special payrolls including and not limited to the annual bonus and year-end adjustment payrolls.- Assist with month-end, quarter-end, and year-end functions as needed.- Special projects as deemed necessary by Shared Services Payroll Assistant Manager.- Duties and tasks are varied and complex, are performed under general supervision, and typically require originality and/or ingenuity.
Job ID
2020-77499
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Wyomissing | US-NV-Las Vegas
- Develops the product vision to create an unrivaled customer experience on all Penn digital products.- Responsible for the overall product development process.- Develops and coordinates internal digital marketing launch plans between Marketing and IT.- Responsible for gathering product requirements. Partners with IT to define the product and stakeholders.- Pioneers user experience within Company’s products.- Authors and develops user stories. - Responsible for ongoing testing, analysis and optimization of digital distribution channels to drive higher performance, including but not limited to feature tests or assessing feedback from digital strategy.- Develops marketing requirements/backlog for app and website enhancements. - Develops and manages marketing requirements/backlog for marketing tools for the following:- Advertising studio- Digital analytics - Partners with internal stakeholders to build requirements to implement comprehensive hotel revenue pixel tracking.- Manages business requirements for future iterative app development. Makes improvements as needed.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Director.- Maintains strict confidentiality in all departmental and company matters
Job ID
2020-76768
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn National Gaming, Inc.
Job Locations US-NV-Las Vegas
The Senior Accountant - Financial Reporting is responsible for assisting in the preparation of the monthly, quarterly, and annual financial statements in both internal and external formatted financial reporting deliverables, inclusive of earnings releases, Form 10-Qs, 10-Ks and other filing documents. Additionally, this position assists in preparing various financial statement schedules necessary in the monthly, quarterly, and annual consolidation process. This position reports to the Manager of Financial Reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned):- Assists with the preparation of the consolidation of financial statements in accordance with US. GAAP including analytics and other supporting documentation for both internal and external reporting- Assists in the preparation of Form 10-Qs and Form 10-Ks in accordance with SEC regulations- Identify and resolves accounting issues that impact the consolidated financial statements- Assist in the development of and streamlining of the financial reporting processes and procedures- Ability to review and comprehend all necessary documentation.- Establish and maintain productive working relationships with other groups within the organization including, accounting, tax and legal.
Job ID
2020-76702
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Penn National Gaming, Inc.
Job Locations US-NV-Las Vegas | Wyomissing, PA
- Develops and creates learning solutions for multiple delivery methods including, but not limited to, instructor-led, web-based, virtual classroom, and blended instruction. - Evaluates processes for opportunities to streamline and/or eliminate gaps to make the design processes as easy as possible for designers, properties, and the L&D function.  Makes suggestions for improvement to leadership.- Conceptualizes, plans, designs, and produces a wide range of specialized graphic and/or illustrative material, to include multimedia concepts, as appropriate for L&D function. - Analyzes L&D needs for the Company.- Completes special projects as needed.- Works closely with L&D Program Manager on day-to-day projects, including but not limited to, communications and strategic planning.- Plans production schedules for the various steps in the design process; analyzes and projects development costs.  Reports findings to Director.- Supervises and manages the overall daily tasks and production of Instructional Designers.  Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Leads the Instructional Designers to ensure tasks are completed accurately and timely as they relate to SLAs (service level agreements), guidelines, and goals. - Provides coaching and mentoring, and provides feedback on the delivery of learning programs.- Creates engaging and effective training content according and evaluates learning programs for adult learners.- Plans implementation of learning programs including the creation of all materials needed to deliver learning effectively.- Assists with developing materials to support existing and new programs.- Assists with loading, creating, and retiring courses in the Company’s LMS.- Creates and reviews training programs and processes and recommends improvements as needed.- Serves as a liaison to and provides technical advice and guidance with vendors and corporate/property management on design and technical issues inside the LMS.- Manages external vendors, suppliers, and internal business partners to accomplish proposed training solutions.- Assists with the development of training plans and solutions according to business needs.- Provides input for the preparation and distribution of training documents and/or videos. - Consults with Director on all performance related issues and concerns. Makes recommendations for improvements. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-76625
Position Type
Regular Full-Time
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Wyomissing
SUMMARYThe Senior Web Services Developer is responsible for understanding current systems and working with business partners to identify how to extend and enhance them.  ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Develops and follows software development best practices and processes.- Partners collaboratively with other business and technology leaders and Engineers to create, develop, and support on-going application development efforts. - Partners with Business Analysts and Project Managers to create technical requirements. Makes recommendations for improvement as needed.- Creates MySQL ah-hoc reports as needed.- Translates requirements into user stories and deliver according to the specified timeline.- Develops Web Services, Integration Interfaces, in addition to other ad-hoc services, using PHP.- Responsible for maintaining and developing technical documentation as it relates to the code written for the specified project including API documentation. - Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management.
Job ID
2021-77702
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Wyomissing | US-OH-Columbus
- Conducts risk assessments to contribute and provides input for the development of the annual audit plan. Identifies risks and determines scopes and need of future audits while using discretion according to best course of action for business need purposes. - Prepares and follows audit programs to conduct audits.  Contributes to making changes to audit program as needed according to business needs.- Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Performs observations of departmental procedures to ensure compliance and operational efficiencies.- Completes audit files with working papers referenced to the audit programs.- Participates in a wide range of special projects, consistently demonstrating creative thinking and individual initiative. This includes but not limited to investigations, process improvement projects, and special reviews. (list projects here that have elevated level to them).- Liaises with external auditors to communicate information and resolve problems. Exercises discretion - Presents audit issues and recommendations to the Senior Internal Auditor/Internal Audit Manager for the development of reports and future audit plans.- Maintains audit files, ensures files contain planning memos, programs and reports and follows up to ensure audit recommendations have been followed.- Analyzes data and information obtained, while evaluating findings and using judgment, to identify deficiencies in controls, duplication of efforts, extravagance, fraud, or lack of compliance with law, government regulations and management plans, policies or procedures.- Contributes to the planning the theory and scope of audits and related audit programs.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.  - Participates in meetings and training as required.- Maintains complete confidentiality of all company information at all times.- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-76954
Position Type
Regular Full-Time
Category
Legal, Audit, Compliance & Risk
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Wyomissing
SUMMARY:The Stock Plan Administrator provides approvals, review, reconciliation, and management of the Company’s equity program for all eligible recipients including, but not limited to, executives, board of directors and Team Members.  This role is critical in serving as sole owner of managing all aspects of reporting, providing precise communication to all Penn equity recipients and creating a unified partnership with cross-functional teams.  This role also develops procedures to ensure accuracy and compliance with applicable regulations.  RESPONSIBILITIES:The following and other duties may be assigned as necessary for the entire Company: - Oversees and manages the day-to-day administration of the company’s stock plans including but not limited to eligibility, approvals, processing various equity award types, exercises, settlements, tax withholding, expirations, cancellations, terminations and other plan-related actions are completed in a timely manner.- Responsible for the accurate administration of the Company’s stock plan. - Makes improvements to plan as needed based upon trends, needs, and competition analysis. Presents to Leadership for approval.- Audits stock plan on a regular basis to proactively ensure stock plan is adhered to according to plan. - Serves as the Company liaison between the Company and third-party vendors, Auditors, and Transfer Agents, in addition to internal teams (Legal, Finance, Human Resources, Payroll, Internal Audit). - Develops procedures to ensure the accuracy and integrity of all equity data, including all aspects of record-keeping, withholding, reporting, reconciliation and auditing.  - Responsible for ensuring compliance to procedures for Stock Plan across all properties and Corporate. Resolves issues and escalates complex issues to Leadership as needed. - Responsible for the successful roll out of any changes to procedures and stock plan. - Serves as the dedicated resource to promptly answer Team Member inquires, troubleshoot and resolve any issues regarding stock awards while providing great customer service for all Penn equity recipients.- Understands and maintains all plan documents & amendments, SOX controls, monitors available shares, SEC compliance and 10b5-1 plans. - Assists with daily, monthly, quarterly and annual reporting, including year-end proxy reporting.- Creates and implements process improvements and support automation initiatives between Accounting, Payroll, and Tax.- Performs ad hoc equity and tax research for issue resolution. - Performs administrative tasks as needed. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Responsible for ensuring the compliance with all regulations within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-77326
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Wyomissing
SUMMARY:The Web Solutions Developer (Integration) is responsible for assisting with the architecture, development, testing and validation of new and existing platform services and applications.  RESPONSIBILITIES:The following and other duties may be assigned as necessary:- Uses and assists with enhancing development best practices, design patterns, automated testing, security, scaling and operations.- Develops scalable, secure solutions using a mixture of compiled languages and scripting languages making use of many frameworks.- Partners with external providers and leadership to resolve any issues in the functionality and interoperability of new applications, infrastructure, and other services with existing IT systems, both on premise and cloud. Makes recommendations for improvement.  Escalates issues to leadership.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Assists with performing all phases of Software Development Life Cycle (SDLC) including design, coding, code review, testing, bug tracking, change management, deployment, and support.- Assists project planning, scoping and estimating. Makes recommendations for improvement. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-77784
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn National Gaming, Inc.

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