Penn National Gaming, Inc.

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Job Locations US-OH-Youngstown
- Providing fast, friendly, professional and responsive customer service to culinary team members and guests. Greets, and makes welcome, each guest approaching their station - Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request  - Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards - Slicing, dicing, chopping and prepare raw products - Carving meats, portioning food on serving plates, add gravies and sauces, and garnish plates as required - Wiping counter areas, sinks and floors as required to maintain a clean and safe work station - Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures - Providing personalized service and uses guests’ names when possible - Knowing and promoting current events and programs and can give guests directions to all areas - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2020-77399
Position Type
Regular Part-Time
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station - Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards - Slicing, dicing, chopping and preparing raw products - Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required - Wiping counter areas, sinks and floors as required to maintain a clean and safe work station - Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures - Providing personalized service and using guests’ names when possible - Knowing and promoting current events and programs and can give guests directions to all areas - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-77718
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- Assists in training, and responsible for motivating, evaluating and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Assists in achieving desired results through staff development and training, established methods, procedures and guidelines to maintain desired standards and high-quality service.  Also monitors the results through inspection, evaluation and analysis.  Assists in making the changes necessary to achieve the desired end result.- Assists Sous and Executive Chef with administrative duties as assigned.- Assists in conducting pre-shift meetings to relay pertinent information on assigned shift.- Assisting with management accountability for all team members for day-to-day and long-term operations to include hiring, training and developing employees which include coaching, mentoring and appropriate performance management.- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities.- Administer all aspects of food preparation ensuring kitchen is clean, well-stocked and problem free.- Recommend changes on all standard menus and consistently strives through menu planning to improve food cost, volume, quality and preparation of all food items.- Perform the functions of any culinary task assigned within kitchen such as broiler, saute’, fryer and prep as needed.- Support safety and accident prevention programs.- Assist with the training and development of culinary staff.- Coordinate work flow during shift to meet business demands and ensure customer satisfaction.- Must adhere to regulatory, company and department policies.- Preform all job duties in a safe and responsible manner.- Understand and adhere to the bargaining unit agreements.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-77836
Position Type
Regular Full-Time
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas  - Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur - Cleaning any bio hazardous materials when it occurs  - Removing trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Responsible for providing exceptional Red Carpet Customer Service to all guests - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-77960
Position Type
Regular Part-Time
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas  - Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur - Cleaning any bio hazardous materials when it occurs  - Removing trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Responsible for providing exceptional Red Carpet Customer Service to all guests - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-77956
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary:                           - Exchanges cash and coins in accordance with established procedures. - Assists guests with Credit applications. - Verifies Credit approval for casino departments. - Cashes personal, travelers, and payroll checks in compliance with approved procedures. - Performs Credit card cash advances. - Records any applicable cash transactions that are required by Federal Law. - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department. - issues and receives payments - Balances bank at end of shift. - Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow team members. - Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Responsible for providing exceptional Marquee Customer Service to all guests - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-77843
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary:                           - Exchanges cash and coins in accordance with established procedures. - Assists guests with Credit applications. - Verifies Credit approval for casino departments. - Cashes personal, travelers, and payroll checks in compliance with approved procedures. - Performs Credit card cash advances. - Records any applicable cash transactions that are required by Federal Law. - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department. - issues and receives payments - Balances bank at end of shift. - Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow team members. - Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Responsible for providing exceptional Marquee Customer Service to all guests - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-77844
Position Type
Regular Part-Time
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- Seeking out opportunities to provide exceptional Red Carpet Service to our guests at all times - Supporting property promotions and events - Maintaining highly visible patrols to insure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforce safety rules - Performing Bill Validator drops - Adhering to all Gaming Regulations and internal Controls - Escorting team members, visitors, vendors into sensitive areas with prior approval.
Job ID
2021-77930
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- Seeking out opportunities to provide exceptional Red Carpet Service to our guests at all times - Supporting property promotions and events - Maintaining highly visible patrols to insure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforce safety rules - Performing Bill Validator drops - Adhering to all Gaming Regulations and internal Controls - Escorting team members, visitors, vendors into sensitive areas with prior approval.
Job ID
2021-77928
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner - Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area - Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion - Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed - Making coffee or tea as needed - Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station - Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction  - Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators - Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe) - Adhering to regulatory, safety, departmental and company policies - Supporting safety and accident prevention programs (non slip footwear, proper lifting) - Presenting oneself as a Credit to Company and encourages others to do the same  - Performing all other related and compatible duties as assigned - Operating a cash register/POS System, ringing proper amount into the register and giving the guest  the correct change; accounting for all cash, charge and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities
Job ID
2020-77227
Position Type
Regular Part-Time
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Prepares and follows audit programs to conduct audits.- Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Performs observations and analysis of departmental procedures to ensure compliance and operational efficiencies are consistent with pre-established guidelines.- Recommends and implements alternative procedures to enhance operations.- Recommends improvements to procedures, operational efficiencies and continued compliance.- Identifies weaknesses in audit findings and recommends solutions.- Completes audit files with working papers referenced to the audit programs.- Liaises with external auditors to communicate information and resolve problems.- Presents audit issues to Manager for the development of reports and recommendations.- Maintains audit files, ensures files contain planning memos, programs and reports and follows up to ensure audit recommendations have been followed.- Analyzes data obtained for evidence of deficiencies in controls, duplication of efforts, extravagance, fraud, or lack of compliance with law, government regulations and management plans, policies or procedures.- Assists in planning the theory and scope of audits and related audit programs.- Serves as lead of Internal Auditors in the field as needed.- Develops and recommends alternative procedures to enhance operations.- Completes audit files with working papers referenced to the audit program.- Reviews staff audit files and makes corrections as needed.  Makes recommendations on improvements based upon findings.- Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-77330
Position Type
Regular Full-Time
Category
Hidden (18191)
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- Maintains receiving/ training/ test Barn and shed rows at all times- Responsible for cleaning and bedding of all stalls in barns- Assist horsemen with fill in barns- Assist Stall Superintendent as needed- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2020-77566
Position Type
Seasonal
Category
Racing Operations
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- Observes and reports any and all gaming violations and/or thefts of company property - Operates monitor room equipment, including basic computer functions - Participates in court actions relating to gaming violations - Learns all games in use and all procedures and cheating indicators of such games - Writes proper reports as needed in a timely manner - Responds to surveillance supervision and gaming control requests - Responds to requests of all other departments when necessary - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2020-77556
Position Type
Regular Full-Time
Category
Hidden (15273)
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-OH-Youngstown
- Conducts continuous electronic closed circuit television surveillance in all areas of the Racetrack.- Maintaining operation status of all cameras and monitors including multi-plexers, quads, splitters, switchers, CPU alarm interfaces and other related equipment- Establishing and maintaining relationships with outside vendors for the cataloging of all equipment that needs outside servicing and communication- Maintaining the operating functions of the surveillance and security system matrix (the physical equipment that controls the interface and operation of the various individual pieces) - Cooperating with management in the suggestion, design and installation of all projects (hardware) as required by business needs including but not limited to games, VLTs, food & beverage, security, investigations and state mandates- Keeping abreast of state gaming rules and regulations and the company’s written System of Internal Controls regarding the performance of the surveillance department- Staying current on industry trends and technological advances that may affect present system, department and company needs- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2020-77517
Position Type
Regular Full-Time
Casino Property
Hollywood Gaming at Mahoning Valley

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