Penn National Gaming, Inc.

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Job Locations US-OH-Dayton
Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Provide fast, friendly, professional service to gaming guests, beverage servers and bartenders- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from alcohol storage areas in accordance with procedure.- Keep all service wells stocked with set pars of paper goods and alcohol.- Stock the weekly beer and liquor order in its proper location.- Clean and stocks the guest self-serves as needed throughout the shift.- Clean and stocks the Employee Dining Room/Backstage Café- Responsible for keg change and removal and proper storage.- Cleaning and organization of service wells, beer cooler and storage areas.- Must have open availability including all three shifts, weekends, and holidays.- Comply with state, company, and department policies and regulations.- Will work special events, as needed.- Other duties, as needed.
Job ID
2020-76298
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Eagerly take on any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your Assistant Shift Manager or management personnel.- Comply with state, company, and department policies and regulations.- Other duties, as assigned.
Job ID
2020-76550
Position Type
Regular Part-Time
Category
Housekeeping/EVS
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Eagerly take on any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your Assistant Shift Manager or management personnel.- Comply with state, company, and department policies and regulations.- Other duties, as assigned.
Job ID
2020-76549
Position Type
Regular Full-Time
Category
Housekeeping/EVS
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
This position can be located at either our Corporate Las Vegas, NV Office, Corporate Wyomissing, PA Office, or remotely from one of our property locations.   SUMMARYThe Internal and Digital Communications Brand Designer is responsible for accurately displaying the Company’s culture and internal branding initiatives through multi-media channels, including print, digital, video and large-scale design. This role is also responsible for partnering with the Talent Acquisition Team and Property HR Leaders to ensure brand alignment and consistency, while championing Company employer branding efforts.  *Submitted portfolio should include a variety of media and formats: print, digital, video and written samples. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Serves as subject matter expert and provides support on Company’s Corporate internal digital strategy (editorial content calendar, creative content, branding).- Responsible for creating and maintaining Company’s internal brands companywide. Actively develops and enforces visual consistency across all communications and channels.- Serves as the design editor and copy contributor for monthly companywide newsletter and any other internal documents. This includes but not is limited to proofing, copywriting, writing original content, etc.- Continuously identifies new and innovative methods of digital content delivery.  Develops roll out strategy for use of new methods and trains team accordingly. - Develops, drives, and executes employer branding initiatives according to established guidelines for all property brands across the Company. - Partners with Company Leaders and internal stakeholders to create and develop original design content that is aligned with Company and internal branding.- Develops and executes original designs from concept through final production.- Designs, develops, and executes social recruitment campaigns in partnership with internal stakeholders to improve presence on social media for recruitment efforts.  Makes suggestions for improvement as needed.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-77061
Position Type
Regular Full-Time
Category
Marketing/ Entertainment
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Maintain balanced work station.- Maintain ticketing and jackpot kiosks on the gaming floor, including filling, dropping, and balancing.- Maintaining lottery ticket stations on the gaming floor, including dropping and balancing.- Pay out patron’s jackpot winnings.- Complete paperwork and currency exchanges for Cashiers, VLT, and F&B.- Complete F&B nightly drops.- Verify money from Soft Count.- Prepare funds for deposit to bank.- Run loose coins from bank for ticketing kiosk fills.- Be knowledgeable and comply with Title 31 regulations.- Answer phone calls with proper phone etiquette.- Comply with state, company, and department policies and regulations.- Other duties, as needed.
Job ID
2020-74691
Position Type
Regular Part-Time
Category
Players Services/Cage
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Maintain balanced work station.- Maintain ticketing and jackpot kiosks on the gaming floor, including filling, dropping, and balancing.- Maintaining lottery ticket stations on the gaming floor, including dropping and balancing.- Pay out patron’s jackpot winnings.- Complete paperwork and currency exchanges for Cashiers, VLT, and F&B.- Complete F&B nightly drops.- Verify money from Soft Count.- Prepare funds for deposit to bank.- Run loose coins from bank for ticketing kiosk fills.- Be knowledgeable and comply with Title 31 regulations.- Answer phone calls with proper phone etiquette.- Comply with state, company, and department policies and regulations.- Other duties, as needed.
Job ID
2020-75688
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- ResponsIble for fosterIng a fun envIronment - ResponsIble for beIng a gracIous host to all guests and co-workers - ResponsIble for promotIng a posItIve Influence In the communIty and partIcIpatIng In company-sponsored events - Ensure InteractIons wIth Internal and external guests follow the guIdelInes of the Red Carpet Customer ServIce Program - MaIntaIns balanced cashIer's statIon - Process cash transactIons for gamIng customers and employees (Includes cashIng TITO tIckets, personal checks, travelers checks, exchange currency and processIng cash advances) - Be knowledgeable and comply wIth TItle 31 regulatIons - Enroll patrons Into Players Club, Issue patrons Players Club cards, maIntaIn accurate player trackIng InformatIon, and assIst the MarketIng Department wIth all gamIng promotIons - Works the maIn bank as assIgned - Answers phone calls wIth proper phone etIquette - ComplIes wIth state, company, department polIcIes and regulatIons
Job ID
2020-76112
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Maintain balanced cashier’s station.- Process cash transactions for gaming customers and employees (Includes cashing TITO tickets, personal checks, markers, traveler’s checks, lottery tickets, exchange currency, and processing cash advance transactions).- Process expanded cashing lottery tickets through the lottery site, $600-$5,000, and any applicable paperwork.- Offer and process applications for the mychoice Mastercard credit card.- Be knowledgeable and comply with Title 31 regulations.- Enroll patrons into mychoice, issue patrons mychoice player cards, maintain accurate player tracking information, answer questions about patron’s accounts, and assist the Marketing Department with all gaming promotions.- Answer phone calls with proper phone etiquette.- Comply with state, company, and department policies and regulations.- Other duties, as needed.
Job ID
2020-76469
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Complies with state, company, and department policies and regulations.- Provide security on assigned gaming or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance in medical situation.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credit.- Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Gaming floor.- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc.- Provide special assistance to disabled patrons as necessary.- Observe count crew doing the VLT drop and transports funds to the count room.- Serve as dispatcher.- Dispatch other officers to various assignments and maintains activity log sheets.- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court on behalf of state gaming boards- Occasionally, strenuous physical activity is required- Meet department uniform, appearance and grooming requirements- Meet attendance guidelines of the job and adhere to regulatory, department and company policies- Keep work areas clean and free of safety hazards, debris and litter- Perform all job duties in a safe and responsible manner- Any reasonable request made by your supervisor or any management personnel
Job ID
2020-76406
Position Type
Regular Full-Time
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Complies with state, company, and department policies and regulations.- Provide security on assigned gaming or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance in medical situation.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credit.- Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Gaming floor.- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc.- Provide special assistance to disabled patrons as necessary.- Observe count crew doing the VLT drop and transports funds to the count room.- Serve as dispatcher.- Dispatch other officers to various assignments and maintains activity log sheets.- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court on behalf of state gaming boards- Occasionally, strenuous physical activity is required- Meet department uniform, appearance and grooming requirements- Meet attendance guidelines of the job and adhere to regulatory, department and company policies- Keep work areas clean and free of safety hazards, debris and litter- Perform all job duties in a safe and responsible manner- Any reasonable request made by your supervisor or any management personnel
Job ID
2020-76407
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Complies with state, company, and department policies and regulations.- Provide security on assigned gaming or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance in medical situation.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credit.- Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Gaming floor.- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc.- Provide special assistance to disabled patrons as necessary.- Observe count crew doing the VLT drop and transports funds to the count room.- Serve as dispatcher.- Dispatch other officers to various assignments and maintains activity log sheets.- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court on behalf of state gaming boards- Occasionally, strenuous physical activity is required- Meet department uniform, appearance and grooming requirements- Meet attendance guidelines of the job and adhere to regulatory, department and company policies- Keep work areas clean and free of safety hazards, debris and litter- Perform all job duties in a safe and responsible manner- Any reasonable request made by your supervisor or any management personnel
Job ID
2020-76759
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
Essential Responsibilities include the following:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures.- Slice fruit, as required.- Maintain a clean, sanitized and stocked workstation and or section.- Comply with state, company, and department policies and regulations.- Must have open availability including all three shifts, weekends, and holidays.- Responsible for making servers drinks when rang in.- Serve tables, clear tables, expedite food and running food.- Side-work as directed by the Food and Beverage Supervisor or Manager.- Will work special events, as needed.- Other duties, as needed.
Job ID
2020-77090
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promotes gaming events and promotions.- May have to process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintains a clean and stocked workstation.- Complies with state, company, and department policies and regulations.- Must have open availability including all three shifts, weekends, and holidays.- Create and maintain a seating chart at the direction of your supervisor or manager.- Responsible for ensuring rotation is done correctly.- Utilize Host Concepts software to ensure fairness and accuracy in seating.- Utilize the ACES Service Guidelines, seating and offering a warm and friendly farewell.- Roll silverware and clean during down time.- Perform opening and closing side work at the direction of your supervisor or manager.- Help team members ensure guest is served in a timely manner.- Serve tables, clearing tables, expediting and running food when needed.- Assist with bussing tables. - Keeping the restaurant and host stand clean, organized and sanitized.- Must be able to understand and articulate the menu to guests.- Will work special events, as needed.- Other duties, as needed.
Job ID
2020-77088
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintain a clean and stocked workstation.- Comply with state, company, and department policies and regulations.- Must have open availability including all three shifts, weekends, and holidays.- Responsible for serving, pre-bussing, bussing and cleaning your section and your teammates section (full-hands in and full-hands out). - Roll silverware and clean during down time.- Perform all opening and closing side work at the direction of your supervisor or manager.- Help team members ensure guest is served in a timely manner.- Expedite and run food for all tables.- Keep the restaurant clean, organized, and sanitized.- Must be able to understand and articulate the menu and drinks to guests.- Tip out bartenders.- Stock and clean your section.- Must participate in end of shift rolling silverware and completion of side work, as a team, until it is all completed.- Will work special events, as needed.- Other duties, as needed.
Job ID
2020-77089
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- ResponsIble for fosterIng a fun envIronment - ResponsIble for beIng a gracIous host to all guests and co-workers - ResponsIble for promotIng a posItIve Influence In the communIty and partIcIpatIng In company-sponsored events - When assIgned to surveIllance monItorIng room, "patrols" the facIlIty tHRough the pan, tIlt and zoom cameras and records all pertInent actIvIty on the dIgItal vIdeo recordIng systems. Logs and marks recordIngs and fIles them In one of several reposItorIes dependIng on the actIvIty depIcted - Must learn all table games offered at property and be traIned In cheatIng methods and card countIng In order to be able to recognIze that actIvIty when It Is occurrIng - Must learn polIcIes, procedures, Internal Controls and State RegulatIons for all gamIng and cash handlIng posItIons In order to recognIze and respond to any devIatIons by employees - SImIlarly, "patrols" the gamIng floor, the CashIer's Cages, MaIn Bank and Count Rooms vIa CCTV cameras - Conduct covert floor surveIllance as assIgned by supervIsIon - CoordInates wIth the SurveIllance supervIsor to record the questIonable actIvIty for revIew and possIble use as evIdence In court - Prepares daIly logs of all pertInent actIvIty - Works closely wIth the Guest Safety Department In crIme preventIon actIvItIes - AssIsts In the detectIon of Illegal actIvItIes In the facIlIty to Include the GamIng areas, Food and Beverage areas, Cage and Count Room areas - Adheres to all Departmental and Human Resources PolIcy and Procedures - All personnel must be able to work any shIft assIgnment wIth proper notIce. Though shIfts are generally stable, other shIft assIgnments may occur to better meet the needs of the department or the property - Other dutIes as assIgned
Job ID
2020-76841
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Provide assistance to the State Veterinarian- Responsible for taking urine and blood samples from horses designated by the stewards or commission- Responsible for accurately maintaining records- Responsible for keeping Test Barn and shedrow clean and orderly between races- Other duties as assigned by State Veterinarian
Job ID
2020-74591
Position Type
Seasonal
Category
Racing
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in - company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Exchange currency for guests.- Responsible for the monitoring of VLT machine activity.- Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.- Print replacement and issue new Marquee Rewards cards.- Must be knowledgeable of all special events and promotions available to customers.- Actively seek out opportunities to service customers.- Safeguard company assets.- Comply with state, company, and department policies and regulations.- Other duties, as needed.
Job ID
2020-76047
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Dayton Raceway

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