Penn National Gaming, Inc.

Career Opportunity Listings


The list below (and on subsequent pages if applicable) are the current opportunities based on your search. To view the details, click on the Job Title.



Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 3

Job Locations US-MO-St. Louis
Coming to work and enjoying what you do, just to name one!! Check out our career page for all the opportunities open at Hollywood St. Louis!!
Job ID
2021-80850
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.- Seats guests in restaurant as per specified rotation requirements.- Maintains proper seating and reservation documentation.- Monitors restaurant for table availability.- Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.- Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.- Completes all assigned closing duties at end of shift.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.
Job ID
2020-75959
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Reports to Sous Chef at start of shift to receive instruction as to daily specials and menu changes.- Supervises and directs line staff in absence of Sous Chef.- Sets up mis en place as per posted instructions.- Reports any spoilage or shortage to Sous Chef immediately.- Prepares recipe per standardized recipes and production sheets.- Must have knowledge of soups, sauces, quantity cooking, and proper food sanitation and handling.- Prepares plate menu items, as ordered, per specifications on hot food production line with strict attention to detail, speed, and accuracy.- Must be able to perform well under pressure, meeting production schedules to ensure orders are fulfilled in a timely manner.- Maintains work station in accordance with company and health department standards. - Maintains walk-in coolers in accordance with company and health department standards.- Assists in other areas of kitchen as instructed by Sous Chef.- At completion of service, puts all perishable foods in covered containers and refrigerates.- Cleans station and reports to Sous Chef for closing instructions.- Maintains a consistent and regular attendance record.- Other duties may be assigned.- Answers routine questions from co-workers.- Leads completion of daily tasks within the department or work unit.- interacts with others when necessary to achieve desired outcomes.
Job ID
2021-79304
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Engages in friendly conversations with guest whenever possible using the 10/5 rule:  10 feet – make eye contact and smile, 5 feet – greet and speak to guest. Provides personalized service and uses guest’s name at least twice during all interactions.  Greets each guest entering restaurant.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Keeps designated working area clean and organized; assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards.- Resolves service issues according to the service recovery toolbox.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.
Job ID
2020-75741
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Engages in friendly conversations with guest whenever possible using the 10/5 rule:  10 feet– make eye contact and smile, 5 feet– greet and speak to guest. Provides personalized service and uses guest’s name at least twice during all interactions.  Greets each guest entering restaurant.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Keeps designated working area clean and organized; assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards.- Resolves service issues according to the service recovery toolbox.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.
Job ID
2021-79295
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Achieve desired results through established methods, procedures and guidelines to maintain desired standards, and high quality service. Monitor results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result.- Responsible for supervising F&B Back of House staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Makes recommendations for menu items as listed in each restaurant. - Assists with maintenance of cost control methods and procedures by monitoring consistent pars and inventory. - Makes recommendations on and assists with consistent food quality for all F&B outlets.- Assists Executive Chef with the maintenance and updating of the Food and Beverage Inventory Control System.- Responsible for the oversight of F&B Back of House staff. - Assists with development, implementation, and management of operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Assists in maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-81019
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Works well with others, especially beverage servers, bartenders, other barbacks, Beverage Supervisors, and Casino Supervisors. - Maintains par levels of operating supplies and equipment for each bar, obtaining replacement stock from warehouse inventory in accordance with procedure. - Places liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in their designated places following established storage guidelines and safety procedures. - Replaces empty draught beer kegs as may be required. - Slices and pits fruit; fills ice bins with crushed or cubed ice from designated ice machines. - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. - Removes and properly disposes of all debris accumulated at the bar in accordance with departmental procedures. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
Job ID
2021-79737
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.- Seats guests in restaurant as per specified rotation requirements.- Maintains proper seating and reservation documentation.- Monitors restaurant for table availability.- Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.- Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.- Completes all assigned closing duties at end of shift.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.
Job ID
2021-79306
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray).- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.- Slices and pits fruit as required.- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Works well with others, especially beverage servers, bartenders, barbacks, Beverage Supervisor, and Slots Supervisor.- Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
Job ID
2020-76914
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray). - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. - Slices and pits fruit as required. - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Works well with others, especially beverage servers, bartenders, barbacks, Beverage Supervisor, and Slots Supervisor. - Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
Job ID
2021-80792
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round.- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Takes drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests.- Handles money according to procedure.- Works well with others, especially beverage servers, bartenders, barbacks, Beverage Supervisor, and Slots Supervisor.- Maintains clean and stocked workstation.
Job ID
2021-79303
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Identifies and develops personal relationships with new and first time guests.- Provides personal service to assigned ViP players, issuing complimentaries based on player ratings as needed.- Contacts guests personally and/or sends correspondence to invite them to enjoy amenities and/or to special events.- Hosts outside entertainment for our guests, such as professional sporting events, dinners, and theaters.- Promotes casino events via telemarketing and other communication.- Communicates constantly with Casino Operations and other team members.- Follows all safety rules.- Adheres to departmental quality standards.- Maintains compliance with the Missouri Gaming Commission rules and standards, the company's internal Controls, and Sarbanes-Oxley requirements.- Works within the guidelines established by the company.- Other duties as assigned.
Job ID
2021-80764
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Reports to Sous Chef at start of shift to receive instruction as to daily specials and menu changes.- Supervises and directs line staff in absence of Sous Chef.- Sets up mis en place as per posted instructions.- Reports any spoilage or shortage to Sous Chef immediately.- Prepares recipe per standardized recipes and production sheets.- Must have knowledge of soups, sauces, quantity cooking, and proper food sanitation and handling.- Prepares plate menu items, as ordered, per specifications on hot food production line with strict attention to detail, speed, and accuracy.- Must be able to perform well under pressure, meeting production schedules to ensure orders are fulfilled in a timely manner.- Maintains work station in accordance with company and health department standards.- Maintains walk-in coolers in accordance with company and health department standards.- Assists in other areas of kitchen as instructed by Sous Chef.- At completion of service, puts all perishable foods in covered containers and refrigerates.- Cleans station and reports to Sous Chef for closing instructions.- Maintains a consistent and regular attendance record.- Other duties may be assigned.- Answers routine questions from co-workers.- Leads completion of daily tasks within the department or work unit.- interacts with others when necessary to achieve desired outcomes.
Job ID
2021-79305
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
• Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas • Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur• Cleans any bio hazardous materials when it occurs • Removes trash from the trash container and places into the dumpsters• Familiar with the proper use of chemicals and equipment• Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day• Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2020-76247
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Perform pick up, delivery, and count of all currency, chips, vouchers, tickets, coupons, or other monetary units as needed- Perform verification, reconciliation and balancing functions including preparing reports as required- Operate, clean, as well as perform minor repairs and maintenance on count room equipment- Ensures key control procedures are followed- Adheres to regulatory, departmental, and company policies- Maintains confidentiality of all company information - Work professionally with other departments to meet business demands- Performs other duties as assigned
Job ID
2020-77143
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Ability to deal poker in order to provide a courteous and entertaining experience - Sponsors new dealers as needed in order to provide new hires with adequate on the job training - Protects the integrity of the game through visual observation of all guests and game layout - Provides visible leadership in gaming operation areas - initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity - Ensures compliance with Title 31 requirements and processes     - Responsible for the integrity of daily operations. Models regulatory, departmental and company policies and procedures - Presents oneself as a Credit to Company and encourages others to do the same - Performs all other related and compatible duties as assigned
Job ID
2021-80575
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures the day-to-day cleaning of the Casino property is performed to established standards; also ensuring deep cleaning activities are performed with minimal impact to operations, during applicable shift.  Inspects completed work.- Makes recommendations for needed supplies and equipment; Assists in ordering all supplies and equipment inventory.- Responsible for ensuring OSHA standards are followed. - Responsible for ensuring department has all necessary tools to complete tasks and that all equipment is in working order.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-81399
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games. - Provides prompt, courteous, and accurate dealing at assigned table(s). - Adheres to all company and departmental policies and procedures and state regulations as relates to this position. - Performs accurate chip and cash transactions. - Receives wagers from customers and pays the appropriate game outcomes. - Maintains game security and protects company assets at all times. - Assists customers in understanding the rules and ensures adherence to established policies and procedures. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
Job ID
2021-78880
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games. - Provides prompt, courteous, and accurate dealing at assigned table(s). - Adheres to all company and departmental policies and procedures and state regulations as relates to this position. - Performs accurate chip and cash transactions. - Receives wagers from customers and pays the appropriate game outcomes. - Maintains game security and protects company assets at all times. - Assists customers in understanding the rules and ensures adherence to established policies and procedures. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
Job ID
2021-78879
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Reports to Sous Chef at start of shift to receive instruction as to daily specials and menu changes.- Supervises and directs line staff in absence of Sous Chef.- Sets up mis en place as per posted instructions.- Reports any spoilage or shortage to Sous Chef immediately.- Prepares recipe per standardized recipes and production sheets.- Must have knowledge of soups, sauces, quantity cooking, and proper food sanitation and handling.- Prepares plate menu items, as ordered, per specifications on hot food production line with strict attention to detail, speed, and accuracy.- Must be able to perform well under pressure, meeting production schedules to ensure orders are fulfilled in a timely manner.- Maintains work station in accordance with company and health department standards.- Maintains walk-in coolers in accordance with company and health department standards.- Assists in other areas of kitchen as instructed by Sous Chef.- At completion of service, puts all perishable foods in covered containers and refrigerates.- Cleans station and reports to Sous Chef for closing instructions.- Maintains a consistent and regular attendance record.- Other duties may be assigned.- Answers routine questions from co-workers.- Leads completion of daily tasks within the department or work unit.- Interacts with others when necessary to achieve desired outcomes.
Job ID
2020-75587
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino St. Louis

Connect With Us!

Not ready to apply? Connect with us for general consideration.