Penn National Gaming, Inc.

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Job Locations US-LA-Bossier City
Verifies information received from other departments and compile reports as required. Performs recordkeeping, general journal entries, cash reconciliations, and various reporting as required by management.  Reconciles general ledger accounts. ESSENTIAL DUTIES & RESPONSIBILITIES- Verify information received from other departments and compile reports as required.- Perform recordkeeping, general journal entries, cash reconciliations.- Fixed Asset Accounting.- Track all banking activity daily.- Create and distribute daily cash report.- Assist the Controller as needed to complete projects, month-end and year-end work.- Preparation/reconciliation of gaming reports and general ledger accounts as requested.- Other duties as assigned. QUALIFICATION  REQUIREMENTS:Ability to obtain and maintain a Louisiana Non-key gaming employee permit.Record keeping and reportingProficiency with Microsoft Excel Office, intermediate Excel proficiency required.Good verbal and written communication skills.Ability to manage multiple assignments with accuracy and adhere to deadlines.Attention to detail, and ability to work as a part of a team.
Job ID
2020-76743
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Aware of and able to assist in meeting established financial goals.- Supervises all Bamboo employees in accordance with Margaritaville Resort Casino policy and procedures.- Assists in maintaining payroll controls and scheduling of employees in conjunction with business volume and established guidelines.- Implements training programs for new employees and existing employees. Attends required Quality & Training classes from HR or Training Department.- Anticipates our guests’ needs as well as our internal guests.- Keeps accurate daily shift reports and communicates to Manager as required.- Responsible for understanding forecasted daily cover counts and budgeted payroll.- Attends all meeting as scheduled by Restaurant Operations Manager.- Conducts daily pre?shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Completes related job duties assigned by Restaurant Operations Manager.- Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2020-75942
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Guides guests through menu selections to include both food and drinks.- Suggestively sells and recommends daily or nightly specials.- Delivers to guests in a prescribed manner all food and beverage choices in a team environment.- Clears food courses and soiled dishes from tables.- Uses P.O.S to post food and beverage items to guest check.- Assists bus person to assure quick and timely clearing of table.- Attends necessary Quality & Training classes.- Cleans and organizes side stations.- Performs pre-opening, daily, and closing side work duties.- Responsible for meeting established financial goals.- Anticipates our guests’ needs as well as our internal guests.- Attends all meeting as scheduled by Outlet Management.- Attends all daily pre-shift meetings as scheduled.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2020-75938
Category
Food and Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Interacts with beverage servers and guests in a friendly and enthusiastic manner.- Checks liquor cabinets and cooler for stock pars. Accurately fills out par lists for supervisors’ input.- Keeps bar and surrounding work area clean, organized, well-stocked, and presentable.- Acts as an ambassador to the Resort through engaging and gregarious personality.- interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Completes related job duties assigned by Supervisor.- Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2020-76507
Category
Food and Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Reports to scheduled shift in proper uniform.- Sets up designated floor with ashtrays and cup holders if section requires such.- Circulates the floor giving equal attention to Table Games and Slots or assigned specific section.- Continuously combs the floor for empty cups and miscellaneous trash.- Keeps ashtrays clean at all times. No more than two butts at any time.- Pays bartender the correct amount for drinks if such service is required in assigned section or outlet.- Restocks napkins and condiments.- Stocks, cleans, and maintains all portable bars with soda, juice, coffee, and condiments.- Interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Completes related job duties assigned by Supervisor.- Ensures that all areas assigned are maintained and clean during all periods of operation.
Job ID
2020-75519
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Reports to scheduled shift in proper uniform.- Sets up designated floor with ashtrays and cup holders if section requires such.- Circulates the floor giving equal attention to Table Games and Slots or assigned specific section.- Continuously combs the floor for empty cups and miscellaneous trash.- Keeps ashtrays clean at all times. No more than two butts at any time.- Pays bartender the correct amount for drinks if such service is required in assigned section or outlet.- Restocks napkins and condiments.- Stocks, cleans, and maintains all portable bars with soda, juice, coffee, and condiments.- Interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Completes related job duties assigned by Supervisor.- Ensures that all areas assigned are maintained and clean during all periods of operation.
Job ID
2020-75518
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Creates a positive guest experience. Smiles and is helpful and friendly at all times.- Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.- Greets guest(s) cordially when seated at a table.- Assists guest(s) in any way possible to ensure customer satisfaction.- Adheres to sanitation rules and regulations. - Keeps station stocked with necessary supplies at all times. Maintains inventory of paper goods by keeping shelves organized and notifying Supervisor of need.- Conducts any other related duties as assigned by Supervisor.- Clears and wipes tables and chairs. Wipes down side stations.- Assists servers in resetting their tables as needed.- Breaks down bus pans at dish machine area.- Sorts all items.- Spot sweeps buffet for food debris.- Attends daily pre?shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2020-76365
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Creates a positive guest experience. Smiles and is helpful and friendly.- Answers any questions, takes responsibility to get answers, and anticipate our guests’ needs and problems.- Takes reservations or seats according to outlet standards. Organizes reservation book as directed by outlet manager. Seats guests upon arrival.- Reduces number of servers on floor when supervisor is not available.- Seats guest according to server rotation as much as possible to ensure equal distribution.- Conducts any other related duties as assigned by Manager.- Completes daily station chart, check control sheets, and labor saved sheet.- Money handling procedures as established in Operational Standards manual must be observed at all times.- Conducts shift change with few to no mistakes, no overages or shortages, as well as ensuring all paperwork is accounted for in the cash drop.- Contacts Manager concerning any breakdowns and malfunctions of the MICROS systems.
Job ID
2020-76364
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Develops and Implements all MargarItavIlle CasIno Resort BossIer CIty Guest SatIsfactIon Standards to all guests and all fellow employees. - Attends departmental orIentatIon prIor to begInnIng work In the department. - Creates a posItIve guest employee experIence. SmIles, and Is helpful and frIendly. - Answers questIons, takes responsIbIlIty to get answers, and antIcIpates our guests� needs and problems. - ExecutIon of all food productIon as determIned by the Sous Chef tHRough productIon sheets. - PractIces a �clean as you go� work ethIc and utIlIze proper food handlIng technIques (I.e., wearIng plastIc gloves and proper unIform, IncludIng hat and clean kItchen towels). - Prepares the proper amounts of food as requested by the Sous Chef. - Conducts self In a hIghly professIonal manner at all tImes. - CommunIcates wIth Stewards on all equIpment cleanIng needs. - Handles any specIal request made by the Sous Chef or external guest. - UtIlIzes and uses any pIece of kItchen equIpment In work area In a safe and professIonal manner, maIntaInIng the IntegrIty of the equIpment - MaIntaIns MargarItavIlle CasIno�s food qualIty specIfIcatIons as determIned by the standard recIpe. - MaIntaIns a waste-free department by controllIng productIon and utIlIzIng returned food. - ResponsIble for the cleanlIness of ImmedIate work area and the process walk-In cooler. - Completes attendance of Serv-Safe class If offered. - Cuts, dIces, and chops varIous food products. - UsIng recIpes, creates soups, sauces, and stocks. - Be aware of rotatIon and sanItatIon guIdelInes. - OrganIzes and cleans coolers, storerooms, and freezers as necessary. - Prepares baked, grIlled, heated, steamed, and frIed Items. - AbIlIty to grIll Items to specIfIc temperatures. - AbIlIty to saut� Items and create pan sauce. - AbIlIty to help fellow employees accomplIsh theIr goals when possIble - AbIlIty to follow all recIpes and platIng pIctures wIthout devIatIon unless requested by the guest. - PortIon controls varIous Items usIng scales and other dry and wet measurIng technIques.
Job ID
2020-76252
Category
Food and Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Assists host in seating guests whenever possible.- Greets guests in a genuine, sincere, and personal way. informs guests of Buffet layout and selections.- Retrieves guests’ drinks in a quick and timely manner.- When necessary, removes guests’ plateware and deposits in nearest side station.- During course of guests’ stay, refills drinks before drink is half empty.- Provides hand wipes as necessary for all guests eating shellfish.- Assists other servers in section to provide a team/swarm service environment.- Attends required Quality & Training classes from HR or Training Department.- Anticipates our guests’ needs as well as our internal guests.- Attends all meetings and pre-shift meetings as scheduled by Outlet Manager.- Designs and modifies as necessary Standard Operating Procedures for outlet with Director approval.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Completes related job duties assigned by Outlet Manager.- Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2020-76363
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Serves food, beverages, or desserts to guests in such settings as take-out counters of 24/7 café venue.- Performs cleaning duties such as sweeping, mopping, and transporting dishes to keep equipment and facilities sanitary.- Scrubs and polishes counters, steam tables, and other equipment; cleans glasses, dishes, and fountain equipment.- Wraps menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.- Prepares bills for food using MICROS POS; accepts payment or makes change.- Brews coffee and tea; fills containers with requested beverages.- Cooks food or prepares food items such as sandwiches, pizzas, and salads, using standard formulas or following directions.- Replenishes foods at serving stations.- Balances receipts and payments in cash drawers.- Takes guests’ orders and enters orders into MICROS POS, giving ticket receipts to guests when needed to identify filled orders.- Adds relishes and garnishes to food orders, according to recipe/instructions.- Delivers orders to kitchens and picks up and serves food when it is ready.- Orders items needed to replenish supplies.- Sets up dining areas for meals and clears them following meals.- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving guests in restaurants and stores and receiving clients or guests.
Job ID
2020-75747
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Develops and Implements all MargarItavIlle CasIno Resort BossIer CIty Guest SatIsfactIon Standards to all guests and all fellow employees. - Attends departmental orIentatIon prIor to begInnIng work In the department. - Creates a posItIve guest employee experIence. SmIles and Is helpful and frIendly. - Answers questIons, takes responsIbIlIty to get answers, and antIcIpates our guests� needs and problems. - ExecutIon of all food productIon as determIned by the Sous Chef tHRough productIon sheets. - PractIces a �clean as you go� work ethIc and utIlIzes proper food handlIng technIques (I.e., wearIng plastIc gloves and proper unIform, IncludIng hat and clean kItchen towels). - Prepares the proper amounts of food as requested by the Sous Chef. - Conducts self In a hIghly professIonal manner at all tImes. - CommunIcates wIth Stewards on all equIpment cleanIng needs. - Handles any specIal request made by the Sous Chef. - UtIlIzes any pIece of kItchen equIpment In work area In a safe and professIonal manner, maIntaInIng the IntegrIty of the equIpment. - MaIntaIns MargarItavIlle CasIno�s food qualIty specIfIcatIons as determIned by the standard recIpe. - MaIntaIns a waste-free department by controllIng productIon and utIlIzIng returned food. - ResponsIble for the cleanlIness of ImmedIate work area and the process walk-In cooler. - Completes attendance of Serv-Safe class If offered. - Cuts, dIces, and chops varIous food products. - Uses recIpes and platIng guIdelInes to ensure a consIstent fInIshed product. - Be aware of rotatIon and sanItatIon guIdelInes. - OrganIzes and cleans coolers, storerooms, and freezers as necessary. - AbIlIty to help fellow employees accomplIsh theIr goals when possIble. - AbIlIty to follow all recIpes and platIng pIctures wIthout devIatIon unless requested by the guest. - PortIon controls varIous Items usIng scales and other dry and wet measurIng technIques.
Job ID
2020-76400
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Responsible for cashing out tickets and chips and making change.- Responsible for balancing assigned bank.- Reconciles window at end of shift.- Keeps accurate, complete records of transactions.- Other duties as assigned.
Job ID
2020-75201
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Responsible for the safe and efficient operation of the Main Bank, including daily operation, maintenance, and protection of the Casino Bankroll.- Counts and verifies funs in the Main Bank and Marker Bank.- Receives and verifies currency, coin, tokes, and tickets to and from the service windows and front windows.- Prepares and releases impressed funds to cashier and revenue area.- Other duties as assigned.
Job ID
2020-75202
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Determines call center operational strategies by conducting needs of the department.- Maintains and improves call center operations by monitoring system performance.- Answers calls and responds to emails.- Handles guests’ inquiries both telephonically and by email.- Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.- Enters new customer information into system.- Updates existing guest information.- Routes calls to appropriate resource.- Follows up guests’ calls where necessary.- Fulfills requests by clarifying desired information and forwarding requests.- Documents all call information according to standard operating procedures.- Completes call logs.- Produces call reports.
Job ID
2020-75535
Position Type
Regular Full-Time
Category
Hidden (8721)
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Maintains a thorough working knowledge of laws, rules, and regulations of the Gaming Commission, as well as company policies, procedures, and controls.- Responsible for casino drop/count.- Other duties as assigned.
Job ID
2020-76595
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Maintains a thorough working knowledge of laws, rules, and regulations of the Gaming Commission, as well as company policies, procedures, and controls.- Responsible for casino drop/count.- Other duties as assigned.
Job ID
2020-74229
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
Job ID
2020-76615
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Responsible for the operations and maintenance of equipment to provide utilities such as light, heating, air conditioning, and room maintenance.- inspects equipment at periodic intervals to detect malfunctions or need for repair, adjustment, or lubrication.- Performs repairs to equipment in the Hotel Tower.- Responsible for all general maintenance and repair of minor problems throughout the building as directed by a supervisor.- Ensures adherence to OSHA regulations and internal safety policies and procedures.- Performs minor structural repairs including, sheet rock, doors, trim, and plumbing.- Reports inventories and work schedules to maintenance supervisor every day.- Conducts preventative maintenance.- Responsible for training on procedures and requirements.- Supports and maintains Margaritaville courtesy guidelines.- Performs all other duties as assigned.
Job ID
2020-76431
Position Type
Regular Full-Time
Category
Facilities/Marine
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Responsible for the operations and maintenance of equipment to provide utilities such as light, heating, air conditioning, and room maintenance.- Inspects equipment at periodic intervals to detect malfunctions or need for repair, adjustment, or lubrication.- Performs repairs to equipment in the Hotel Tower.- Responsible for all general maintenance and repair of minor problems throughout the building as directed by a supervisor.- Ensures adherence to OSHA regulations and internal safety policies and procedures.- Performs minor structural repairs including, sheet rock, doors, trim, and plumbing.- Reports inventories and work schedules to maintenance supervisor every day.- Conducts preventative maintenance.- Responsible for training on procedures and requirements.- Supports and maintains Margaritaville courtesy guidelines.- Performs all other duties as assigned.
Job ID
2020-76433
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino

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