Penn National Gaming, Inc.

Career Opportunity Listings


The list below (and on subsequent pages if applicable) are the current opportunities based on your search. To view the details, click on the Job Title.



Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 2

Job Locations US-LA-Bossier City
Verifies information received from other departments and compile reports as required. Performs recordkeeping, general journal entries, cash reconciliations, and various reporting as required by management.  Reconciles general ledger accounts. ESSENTIAL DUTIES & RESPONSIBILITIES- Verify information received from other departments and compile reports as required.- Perform recordkeeping, general journal entries, cash reconciliations.- Fixed Asset Accounting.- Track all banking activity daily.- Create and distribute daily cash report.- Assist the Controller as needed to complete projects, month-end and year-end work.- Preparation/reconciliation of gaming reports and general ledger accounts as requested.- Other duties as assigned. QUALIFICATION  REQUIREMENTS:Ability to obtain and maintain a Louisiana Non-key gaming employee permit.Record keeping and reportingProficiency with Microsoft Excel Office, intermediate Excel proficiency required.Good verbal and written communication skills.Ability to manage multiple assignments with accuracy and adhere to deadlines.Attention to detail, and ability to work as a part of a team.
Job ID
2020-76743
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Develops and implements all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees. - Attends departmental orientation prior to beginning work in the department. - Familiarity with Asian cuisine, to include, Vietnamese, Szechuan, Cantonese, Laotian, Thai, and other Asian inspired cuisine. - Able to work in a Wok and a fast-paced a la carte kitchen environment. - Creates a positive guest employee experience. Smiles and is helpful and friendly. - Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems. - Execution of all food production as determined by the Sous Chef through production sheets. - Practices a “clean as you go” work ethic and utilizes proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels). - Prepares the proper amounts of food as requested by the Sous Chef. - Conducts self in a highly professional manner at all times. - Communicates with Stewards on all equipment cleaning needs. - Handles any special request made by the Sous Chef or external guest. - Maintains Margaritaville Casino’s food quality specifications as determined by the standard recipe. - Maintains a waste-free department by controlling production and utilizing returned food. - Responsible for the cleanliness of immediate work area and the process walk-in cooler. - Completes attendance of Serv-Safe class if offered. - Cuts, dices, and chops various food products. - Using recipes, creates soups, sauces, and stocks. - Be aware of rotation and sanitation guidelines. - Organizes and cleans coolers, storerooms, and freezers as necessary. - Prepares baked, grilled, heated, steamed, and fried items. - Ability to grill items to specific temperatures. - Ability to sauté items and create pan sauce. - Ability to help fellow employees accomplish their goals when possible. - Attends all mandatory classes and meetings as scheduled. - Ability to follow all recipes and plating pictures without deviation unless requested by the guest. - Portion controls various items using scales and other dry and wet measuring techniques.
Job ID
2021-79333
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- interacts with beverage servers and guests in a friendly and enthusiastic manner. - Checks liquor cabinets and cooler for stock pars. Accurately fills out par lists for supervisors’ input. - Keeps bar and surrounding work area clean, organized, well-stocked, and presentable. - Acts as an ambassador to the Resort through engaging and gregarious personality. - interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery. - Completes related job duties assigned by Supervisor. - Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2021-79334
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- interacts with beverage servers and guests in a friendly and enthusiastic manner. - Checks liquor cabinets and cooler for stock pars. Accurately fills out par lists for supervisors’ input. - Keeps bar and surrounding work area clean, organized, well-stocked, and presentable. - Acts as an ambassador to the Resort through engaging and gregarious personality. - interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery. - Completes related job duties assigned by Supervisor. - Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2021-79335
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Mixes alcoholic drinks according to the recipe standard of Margaritaville. - interacts with beverage servers and guests in a friendly and enthusiastic manner. - Rings all drinks into P.O.S. system. - Checks liquor cabinets and cooler for stock pars. Accurately fills out par lists for supervisors’ input. - Keeps bar and surrounding work area clean, organized, well-stocked, and presentable. - Acts as an ambassador to the Resort through engaging and gregarious personality. - interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery. - Completes related job duties assigned by Supervisor. - Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2021-79337
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Reports to scheduled shift in proper uniform. - Sets up designated floor with ashtrays and cup holders if section requires such. - Circulates the floor giving equal attention to Table Games and Slots or assigned specific section. - Continuously combs the floor for empty cups and miscellaneous trash. - Keeps ashtrays clean at all times. No more than two butts at any time. - Pays bartender the correct amount for drinks if such service is required in assigned section or outlet. - Restocks napkins and condiments. - Stocks, cleans, and maintains all portable bars with soda, juice, coffee, and condiments. - interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery. - Completes related job duties assigned by Supervisor. - Ensures that all areas assigned are maintained and clean during all periods of operation.
Job ID
2021-79338
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Creates a positive guest experience. Smiles and is helpful and friendly at all times. - Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems. - Greets guest(s) cordially when seated at a table. - Assists guest(s) in any way possible to ensure customer satisfaction. - Adheres to sanitation rules and regulations. - Keeps station stocked with necessary supplies at all times. Maintains inventory of paper goods by keeping shelves organized and notifying Supervisor of need. - Conducts any other related duties as assigned by Supervisor. - Clears and wipes tables and chairs. Wipes down side stations. - Assists servers in resetting their tables as needed. - Breaks down bus pans at dish machine area. - Sorts all items. - Spot sweeps buffet for food debris. - Attends daily pre?shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees. - Provides harmonious working environment while being sensitive to the needs of the employees and the guests. - Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2021-79339
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Creates a positive guest experience. Smiles and is helpful and friendly. - Answers any questions, takes responsibility to get answers, and anticipate our guests’ needs and problems. - Takes reservations or seats according to outlet standards. Organizes reservation book as directed by outlet manager. Seats guests upon arrival. - Reduces number of servers on floor when supervisor is not available. - Seats guest according to server rotation as much as possible to ensure equal distribution. - Conducts any other related duties as assigned by Manager. - Completes daily station chart, check control sheets, and labor saved sheet. - Money handling procedures as established in Operational Standards manual must be observed at all times. - Conducts shift change with few to no mistakes, no overages or shortages, as well as ensuring all paperwork is accounted for in the cash drop. - Contacts Manager concerning any breakdowns and malfunctions of the MiCROS systems.
Job ID
2021-79340
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Develops and implements all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees. - Attends departmental orientation prior to beginning work in the department. - Creates a positive guest employee experience. Smiles, and is helpful and friendly. - Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems. - Execution of all food production as determined by the Sous Chef through production sheets. - Practices a “clean as you go” work ethic and utilize proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels). - Prepares the proper amounts of food as requested by the Sous Chef. - Conducts self in a highly professional manner at all times. - Communicates with Stewards on all equipment cleaning needs. - Handles any special request made by the Sous Chef or external guest. - Utilizes and uses any piece of kitchen equipment in work area in a safe and professional manner, maintaining the integrity of the equipment - Maintains Margaritaville Casino’s food quality specifications as determined by the standard recipe. - Maintains a waste-free department by controlling production and utilizing returned food. - Responsible for the cleanliness of immediate work area and the process walk-in cooler. - Completes attendance of Serv-Safe class if offered. - Cuts, dices, and chops various food products. - Using recipes, creates soups, sauces, and stocks. - Be aware of rotation and sanitation guidelines. - Organizes and cleans coolers, storerooms, and freezers as necessary. - Prepares baked, grilled, heated, steamed, and fried items. - Ability to grill items to specific temperatures. - Ability to sauté items and create pan sauce. - Ability to help fellow employees accomplish their goals when possible - Ability to follow all recipes and plating pictures without deviation unless requested by the guest. - Portion controls various items using scales and other dry and wet measuring techniques.
Job ID
2021-79342
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Assists host in seating guests whenever possible. - Greets guests in a genuine, sincere, and personal way. informs guests of Buffet layout and selections. - Retrieves guests’ drinks in a quick and timely manner. - When necessary, removes guests’ plateware and deposits in nearest side station. - During course of guests’ stay, refills drinks before drink is half empty. - Provides hand wipes as necessary for all guests eating shellfish. - Assists other servers in section to provide a team/swarm service environment. - Attends required Quality & Training classes from HR or Training Department. - Anticipates our guests’ needs as well as our internal guests. - Attends all meetings and pre-shift meetings as scheduled by Outlet Manager. - Designs and modifies as necessary Standard Operating Procedures for outlet with Director approval. - Provides harmonious working environment while being sensitive to the needs of the employees and the guests. - interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery. - Completes related job duties assigned by Outlet Manager. - Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2021-79344
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Serves food, beverages, or desserts to guests in such settings as take-out counters of 24/7 café venue. - Performs cleaning duties such as sweeping, mopping, and transporting dishes to keep equipment and facilities sanitary. - Scrubs and polishes counters, steam tables, and other equipment; cleans glasses, dishes, and fountain equipment. - Wraps menu items such as sandwiches, hot entrees, and desserts for serving or for takeout. - Prepares bills for food using MiCROS POS; accepts payment or makes change. - Brews coffee and tea; fills containers with requested beverages. - Cooks food or prepares food items such as sandwiches, pizzas, and salads, using standard formulas or following directions. - Replenishes foods at serving stations. - Balances receipts and payments in cash drawers. - Takes guests’ orders and enters orders into MiCROS POS, giving ticket receipts to guests when needed to identify filled orders. - Adds relishes and garnishes to food orders, according to recipe/instructions. - Delivers orders to kitchens and picks up and serves food when it is ready. - Orders items needed to replenish supplies. - Sets up dining areas for meals and clears them following meals. - Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving guests in restaurants and stores and receiving clients or guests.
Job ID
2021-79346
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
Job ID
2021-79349
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Responsible for the safe and efficient operation of the Main Bank, including daily operation, maintenance, and protection of the Casino Bankroll. - Counts and verifies funs in the Main Bank and Marker Bank. - Receives and verifies currency, coin, tokes, and tickets to and from the service windows and front windows. - Prepares and releases impressed funds to cashier and revenue area. - Other duties as assigned.
Job ID
2021-79350
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Determines call center operational strategies by conducting needs of the department. - Maintains and improves call center operations by monitoring system performance. - Answers calls and responds to emails. - Handles guests’ inquiries both telephonically and by email. - Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems. - Enters new customer information into system. - Updates existing guest information. - Routes calls to appropriate resource. - Follows up guests’ calls where necessary. - Fulfills requests by clarifying desired information and forwarding requests. - Documents all call information according to standard operating procedures. - Completes call logs. - Produces call reports.
Job ID
2021-79351
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
Summary: Directly responsible for all food production pertaining to lunch (if applicable) and dinner service. Implement training and cross training of all cooks. Coordinate proper ordering, quality of food and correct sanitation procedures with Room Chefs or Sous Chef. Monitor scheduling of employees for both shifts and check daily and weekly forecasts. Execute daily specials and responsible for expediting tasks. At all times keeping the financial goals of the property in mind. To perform this job successfully, an employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.- Development and implement all Margaritaville Casino and Resort Standards to all guests and all fellow employees.- Complete all modules of the Margaritaville Casino Bossier City Quality Training.- Create a positive guest/employee experience. Smile, be helpful and friendly.- Answer questions, take responsibility to get answers and anticipate our guests’ needs and problems.- Check all food production daily to go along with forecasts and/or specialty menus being performed in Restaurant.- Monitor schedules to ensure proper staffing of line, monitor storeroom and butcher departments to maintain highest quality standards.- Coordinate with Director and Executive Chef on menu design, cost control, food costs, analyze P&L reports.- Direct all maintenance problems and write work orders for any equipment breakdowns, or preventative maintenance procedures.- Monitor all sanitation efforts, communicate with Executive Steward on any health or sanitation requirements.- Coach staff to participate in nightly specials to increase the creativity and share knowledge among all cast members.- Control all food requisitions from Storeroom to maintain costs and food production.- Coordinate proper communication between Line Staff and Dining Room Staff. Participate in kitchen, dining room meetings and respond to needs or requests.- Train and develop subordinate employees; coordinate effectively with subordinate, peers, and supervisors. Discipline subordinates according to Margaritaville Casino’s policies and procedures.- Demonstrate interdepartmental conduct representing the Culinary Department in a highly- professional manner.- Conduct any other related duties as assigned by the Executive Chef.- Communicate effectively with Margaritaville Casino Shreveport management, recognize employee needs, maintain a good relationship between co-workers within the department and interdepartmentally.- Communicate effectively promoting a positive work environment for all staff, culinary and other department. Must have problem solving skills, coaching, evaluating skills and counseling.- Ensure quality of food products, their handling, presentations within all stations of restaurant.- Demonstrate safe operation of all equipment, generate work orders as necessary. Communicate any and all equipment problems to Executive Chef or Director.- Train in safe handling of food, control of quality and portion control.
Job ID
2021-78749
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
SUMMARY: Supervisor of daily shift production of product for outlet.   DUTIES / QUALIFICATION REQUIREMENTS: To perform this job successfully, an employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. - Coach, council and discipline staff. - Assign staff daily job duties - Write recipes, formulate and implement standards- Train employees to ensure consistency of product- Assure that sanitation and safety procedures are followed- Control food, Labor and associated cost- Attend meetings, assist with input and organization of all menu changes- Control quality of food for all guests- Prepare daily specials or chefs tasting menu- Timely input of  food orders ability to plan ahead- Evaluations on employees, completing all paperwork in a timely manner- Communicate with the Executive Culinary management and other departments as required- Conduct daily pre shifts to inform employees of special events, ect.  SUPERVISORY RESPONSIBILITIES: Orchestrate, schedule and supervise individual employees. Coordinate with the Executive Culinary team on employee needs and production.  Council discipline, coach and train.
Job ID
2021-79019
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Maintains a thorough working knowledge of laws, rules, and regulations of the Gaming Commission, as well as company policies, procedures, and controls. - Responsible for casino drop/count. - Other duties as assigned.
Job ID
2021-79353
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
Job ID
2021-78953
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Shampoo and style all types of hair. - Provide special occasion updos. - Maintain a high level of customer service by providing guests with a broad understanding of current procedures- Maintain a clean, safe and comfortable work environment for all guests and staff.- Demonstrate and sell spa products.- Stock linens and operating supplies as needed.- Perform other job related duties as assigned.- Complete services promptly in the time allotted while maintaining professional and courteous behavior to all guests and employees.- Work cohesively with additional hotel departments to meet customer needs.- Provide protection and safety to patrons and employees.- Properly greet and welcome each customer, every time.- Maintain knowledge of hotel, casino and outlets.- Assume ownership of positively influencing the guest experience.- Contact appropriate individuals or departments as necessary to resolve customer’s requests.- Welcome and acknowledge ALL guests according to standards set forth by Margaritaville Resort and Casino. (This includes non-hotel guests.)- Follow all company policies and procedures. (Both emergency and non-emergency.)- Must maintain a professional and clean appearance.- Maintain and develop a positive working relationship with fellow team members, management and executive staff.- Other duties as assigned.
Job ID
2021-79356
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
.upervise and monitor the direct operation of assigned Table Games and the conduct of dealers. Ensures that Team Members in assigned Pit comply with Internal Controls and specified game procedures. May perform other duties as assigned.  ESSENTIAL DUTIES AND RESPONSIBILITIES: - Enforce Dealer compliance with pit and game procedures. - Attends meetings, training activities, courses and all other work-related activities as required. - Supply gaming tables with proper and sufficient gaming equipment. - Complete rating information on casino table players. - Verification of customer credit status. - Issue guest complimentaries based on the evaluation of patrons play. - Communicate large and/or multiple buy-ins in compliance with established Pit procedures. - Promote outstanding customer and Team Member relations. - Prepares Marker, Table Fill and Table Credit documents. - Identify and resolve Table Games disputes. - Perform other duties as assigned.   ADDITIONAL DUTIES/JOB DIMENSIONS:  Regular attendance in conformance with the standards established by Margaritaville from time to time is essential to the successful performance of this position. Employee with irregular attendance will be subject to Margaritaville disciplinary action procedures up to and including termination.  Due to the cyclical nature of the hospitality/entertainment industry, Employee may be required to work varying schedules to reflect the business needs of the property.  This includes weekends and holidays on a 24 hour/7 day a week basis.  Upon employment, all Employees are required to fully comply with Margaritaville policies and procedures for the safe and efficient operation of Company facilities.  Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment.  SUPERVISORY RESPONSIBILITIES: Directly supervises the Dealer  - . 
Job ID
2021-79358
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Margaritaville Resort Casino

Connect With Us!

Not ready to apply? Connect with us for general consideration.