The following and other duties may be assigned as necessary: - Responsible for directing the overall operations and staff of the HR department including recruitment, training/development, performance management, employee engagement, succession planning, HRIS, HR administration, compensation, and benefit administration. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Supports GM in driving HR/Business initiatives. - Responsible for the strategic human resource planning and continuous improvement to provide the Company with the best people talent available and to position the Company as the employer of choice by being aware of policies, practices, and trends within the gaming and racing industries.- Develops programs that enhance the performance of property team members relative to service initiatives and engagement planning.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Participates in the development of the property's strategic logics to include plans and programs as a strategic partner but particularly from the perspective of the impact on people.- Evaluates and advises on the impact of new programs/strategies and regulatory action as they impact the attraction, motivation, development and retention of the people resources of the property- Develops staffing strategies and implementation plans and programs to identify talent within and outside the property for positions of responsibility. Identifies appropriate and effective external sources for candidates for all levels within the Company.- Conducts and oversees effective, thorough and objective investigations in cases of grievances, harassment, employee concerns or EEOC issues.- Develops programs to allow the property to embrace applicants and employees of all ethnicity/backgrounds and enhance development and performance of all employees.- Establishes credibility throughout the property with management and the employees in order to be an effective listener and problem solver of people issues.- Develops appropriate policies and programs for effective management of the people resources of the property. Included in this area, but not limited to, would be programs for employee relations, affirmative action, sexual harassment, employee complaints, external education and career development. - Maintains current knowledge of HR policies, programs, laws and issues. - Provides technical advice, knowledge, and support to others within and outside the human resources department.- Accomplishes all tasks as appropriately assigned or requested by the property General Manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.- May also oversee Human Risk Management and Wardrobe departments.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.- Maintains strict confidentiality in all departmental and company matters.This job has supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Determines work procedures and expedites workflow.- Responsible for employee performance (disciplining, coaching, counseling).