Penn National Gaming, Inc.

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Job Locations US-IA-Council Bluffs
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts, and prepares food items, according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines. - Coordinates with and communicates orders to dining room staff. - Prepares all food items accurately in a timely manner. - Completes all assigned prep items as written on prep sheet. - Uses and maintains all assigned areas and equipment in a sanitary, safe, and effective manner. - Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Attends company training programs as scheduled. - Completes opening, closing, and other side duties as assigned by the supervisors. - Communicates as needed with Lead Cook and Sous Chefs. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. - Maintains strict confidentiality in all company matters.
Job ID
2020-77351
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Assists sick or injured patrons and team members; performs CPR as necessary. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training classes as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedure. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2020-77576
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
Responsible for assisting in directing the operations and staff of the HR department:- Assist in developing, implementing and managing operational goals and monitors achievements of performance and profit objectives. - Serves as strategic business partner to various client groups. Understands the organizational structure for each department; develops and maintains knowledge of the business unit needs; and provides HR support to team members at all levels of the organization. - Develops and maintains productive, informative, and respectful relationships that support achievement of business focused results with assigned departments. - Assist in identifying and developing strategies for client groups with respect to turnover, recruitment, staff development, engagement, employee relations, guest service, compensation, benefits/wellness, and, performance management issues. - Assists in preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM / VP HR. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Partners with the top HR leader in the monthly reconciliation, P&L review and approving departmental purchasing. - Partners with Executives to determine the Human Resources department’s strategy and its needs. - Analyzes property trends and metrics relative to engagement, turnover, staff development, etc. in partnership with HR team. Assist in Developing solutions, programs and policies, as necessary, relating to turnover, recruitment, engagement, leadership opportunities; Reviews and benchmarks the internal and external environment to improve HR policies and initiatives. - Assist in developing reports and other key metrics; including but not limited to, the monthly HR Scorecard, Strategic Plan or other identified HR analytics. - Conducts and oversees effective, thorough and objective investigations in cases of grievances, harassment, employee concerns or EEOC issues. - Supports the internal and external recruitment efforts for the property to include, but not limited to: - Managing Open Job Requisitions for Exempt roles. - Pre-screen potential candidates and build talent pool for all positions.- Developing sourcing strategies for open roles.- Manages and resolves employee and/or labor relations issues; handles grievances and arbitrations if applicable. - Maintains current knowledge of HR policies, programs, laws and regulations. - Provides performance management (coaching, counseling, career development, corrective action and terminations) guidance/counsel to client groups and their teams to ensure compliance with law, regulations, and internal policy/procedure. - Assists Executive leaders to identify Manager development opportunities and ensure they are able to meet current and future performance standards. - Participates in the creation of the property Talent Review process and development plans for property leaders. Works closely with management and employees to improve work relationships, build morale, increase productivity and retention. - Participates in and provides human resources updates and feedback in property management meetings at various levels. - Develop and maintain knowledge of assigned department’s jobs, organization structures, and compensation and operating practices relating to Human Resources. - Monitors, evaluates, and develops strategies and practices to address potential areas of conflict among managers, employees, and departments. - Provides guidance and counsel to management concerning corrective actions, performance reviews, and terminations, to ensure compliance with governmental laws and regulations and internal policies and procedures. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM / VP HR. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80225
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81013
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Responsible for supervising staff and the overall daily management of the Cage on a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.- Assists with guest inquiries while monitoring and applying service recovery within authorized levels.- Reviews and approves Cage documentation based on established levels of authorization.- Prepares/reviews currency transactions reports, in absence of Shift Manager, on assigned shift.- Verifies vault accountability at end of assigned shift.- Verifies Credit line availability, in absence of Shift Manager, on assigned shift.- Responsible for verification of main bank and window cashier drawers.- Responsible for authorizing checks.- Prepares customer deposit and safekeeping log. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-79610
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty - Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino - Enter membership information into computer - Perform data entry for current events into event codes - issue replacements cards for guests - Assist in Marketing promotions and player events involving the promotions department and Star Awards Club area - Assist members with point redemption for cash back and if available, various merchandise - Support back office, Casino Services Manager, Casino Services Lead Hosts, Executive Hosts and Marketing Department - Resolve any guest problem or perceived inconvenience both positive and negative in nature - Assist in meeting arriving bus groups - Act as “Sales Representative” and central information center for the property, usually being the first contact by guests - Paging in both Pavilion and Casino when requested - Provide complimentaries when play warrants - Redeem coins, tickets, chips and cash guest checks - Maintain and assure the proper handling and routing of all paperwork. - Be familiar with the safe handling of cleaning product, equipment, and supplies - Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
Job ID
2021-78990
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Responsible for the collection, counting, sorting, and wrapping of currency. - Participates in the transfer of currency off the floor. - Transports the currency to the restricted area for counting. - Ensures key control procedures are followed. - Responsible for operating currency counters, adding machines and other Auditing functions. - Completes daily maintenance of all count room equipment as well as cleaning of count room. - Works professionally with other departments as needed to complete tasks. - Ensures company assets are properly accounted for and secured. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79208
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for assisting in the budget process for the department by providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures the day-to-day cleaning of the casino property is performed to established standards; ensures deep cleaning activities are performed with minimal impact to operations, during applicable shift. - inspects completed work.- Makes recommendations for needed supplies and equipment; assists in ordering all supplies and equipment inventory. - Responsible for ensuring OSHA standards are followed. - Responsible for ensuring department has all necessary tools to complete tasks and that all equipment is in working order.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-79394
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all facilities in the casino are located. - Straightens chairs as needed. - Removes glasses, cups, paper, and debris from all assigned areas, per procedure. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79764
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly; reports malfunctions promptly. - Assists kitchen utility personnel with duties when necessary as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies. - Assists in training kitchen workers in all aspects of safety. - Trains kitchen personnel on proper cleaning solution usage and safety applications. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2020-77346
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection. - Reviews assigned work orders and determines work priorities. - installs machines, tools, and equipment to ensure continuous operations. - inspects kitchen machines and equipment for conformance with operational standards. - inspects, repairs, and adjusts HVACequipment. - Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation. - Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; ensures adequate lighting in all areas by replacing lights as needed. - Adheres to departmental quality standards; follows all safety rules. - Responsible for ensuring the workshop is neat and orderly. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs preventive maintenance to equipment on a scheduled basis. - Assists with snow removal. - Responds to maintenance calls. - Maintains strict confidentiality in all company matters.
Job ID
2021-80922
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets and welcomes each guest seated in assigned station.  - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).  - Suggests items to guests based on expressed guest preferences.  - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - itemizes, totals, and presents check for payment to correct customers.  - Assists bus persons, as necessary, in bussing, cleaning, and setting tables.  - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.  - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. - Completes assigned side work as directed. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Maintains strict confidentiality in all company matters.
Job ID
2021-79451
Position Type
Regular Part-Time
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed. - Maintains strict confidentiality in all company matters.
Job ID
2021-78567
Position Type
Regular Part-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed. - Maintains strict confidentiality in all company matters.
Job ID
2021-80914
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines, and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Responsible for the cleaning of all housekeeping equipment. - Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement. - Maintains strict confidentiality in all company matters.
Job ID
2021-80166
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Responsible for overseeing one or more EVS work crews as assigned. - Assists in training and scheduling employees; reviews and updates station assignments for team members. - Assists in the evaluation of employee performance reviews. - Performs EVS Attendant duties as required. - Maintains key control. - Communicates effectively with all guests, team members, and managers within the casino and building complex. - Knows where all facilities in the casino are located. - inspects lobbies, restrooms, offices, meeting rooms, food/beverage outlets, and all back of house areas and submits written inspections to appropriate management. - Accountable for conducting department walkthrough, special cleaning projects, and meeting department cleanliness standards. - Familiar with the proper use of cleaning solutions and equipment and demonstrates correct procedures to others. - Attends shift and departmental meetings. - Adheres to all regulatory, departmental, and company policies and procedures. - Maintains strict confidentiality in all company matters.
Job ID
2021-81149
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Leads the Sports Book operations and provides oversight and support to the Sports Book Representatives - Monitor and supervise Sports Book team for adherence to company policies, procedures, Title 31 and minimum internal control standards, and applicable jurisdiction regulations and laws. - Close out representatives at the end of their shifts, ensuring that all money and supporting documentation has been accounted for and secured appropriately. - Verifying cash drawers, complete reports, rate casino customer activity, and monitor sports book for suspicious activity. - Prepare and stock all the daily sports sheets. - Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SAR) requirements. - Explain wagering rules, including betting lines and odds, and procedures to guests as needed. - Notify leadership team of escalated or prevalent guest issues/concerns and any apparent suspicious activity. - Approves and denies wagers from guests as permitted. - Updates and maintains all customer sheets. - Monitors all monies being wagered and updates the betting odds according to policy. - Handles guest disputes quickly and effectively within the level of their authority. - Assists with training, developing, measuring performance, disciplining, and/or scheduling employees. - Promotes safety awareness to minimize work related injuries. - Maintains knowledge of property information. - Other job-related duties as requested.
Job ID
2021-81015
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Handles large amounts of money and maintains accountability over assigned bank. - Monitors and coordinates activities of Cage personnel when a member of management is not present; assists in training new and existing employees. - Responsible for protecting and preserving the master bank assets including accounting for, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, vouchers, TiTO tickets, coupons, checks, jackpot slips, bank deposits, and other monetary units. - Works with Credit customers to ensure they are provided with prompt, courteous, and friendly service; records casino Credit issuances and redemptions for the day. - Performs verification, reconciliation, and balancing functions including drafting, completing, signing, or otherwise preparing any necessary documentation. - Verifies Count Room drops as a blind count including verification of each strap or brick, clip, and tokens counted. - Verifies and processes all bagged tokens that require scaling and tagging. - Prepares and processes Cashier and Casino Banker exchanges. - Attends all departmental and company training programs or meetings as directed. - Adheres to all departmental, property, and company policies and procedures. - Meets all departmental or company deadlines including the timely completion of drops. - Adheres to all gaming laws and regulations. - Maintains communication with all departments, team members, and guests to ensure positive experiences. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81027
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training programs as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures. - Checks identification of all persons that appear to be under 21 years of age. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-78647
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IA-Council Bluffs
- Adhere to established departmental and property policies and procedures regarding guest service standards. - Maintain cleanliness and timeliness standards established by the property/department. - Assist in the training of department personnel. - Responsible for meeting guest’s needs or getting them in contact with the appropriate personnel for beverage service, snacks, request for comps, or capping machines. - Adhere to slot department policies and procedures. - Be responsible for the proper taxation on slot jackpots and collecting proper forms of identification from the guests. - Safeguard company assets. - Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures. - This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty - Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos. - Foster and maintain positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship. - Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates. - Attend all regular departmental meetings as well as other related meetings. - Respond to reasonable guest requests or place guest in contact with appropriate person for assistance. - Assure the proper functioning of slot machines. - May sell or make change for guests. - Be familiar with the safe handling of cleaning products, equipment, and supplies. - Must be able to work flexible hours including evenings, weekends, and holidays.  
Job ID
2021-78378
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Casino Hotel Council Bluffs

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