- Performs daily cleaning projects as directed by supervisors. - Maintains cleanliness in all public areas of the Casino, guest and team member restrooms and team member restaurant as well as responds to guest requests while working on the Casino floor.- Works closely with the Captain of the Watch, and/or Supervisor on duty. - Follows the basic quality and cleanliness standards for Boomtown Casino & Hotel.- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Boomtown Casino. (Continually)- Adhere to established department and property policies and procedures regarding guest service standards. (10%)- Clean restrooms, mirrors, sinks, counter tops, walls, cigarette urns, toilets/urinals and replace toilet tissue, soap, lotion and refills paper towel dispensers. (20%)- Empty trash bins and picks up loose papers from floors, sinks and counter tops as well as sweeps and mops floors. (10%)- Clean and polish all furniture, marble, brass, stainless stell, brass floor plates, and entrance door brass and kick door brass plates. (10%)- Cleans/dust all slot machines, which will include the facing, bases, and chairs of the slot machine. (5%)- Cleans and sweep around all pit tables as needed. (5%)- Clean all escalators and elevators, brass, lighting, walls, carpeting, and dust all Casino lighting and lampshades. (5%)- Know where all facilities in the Casino are. (5%)- Clean windows and window ledges where need as directed by EVS Supervisor. (5%)- Clean and sanitize all public telephones within the Casino areas. (5%)- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty. (10%)- Cleans and sanitizes all garbage cans. - Ensures “Wet Floor” signs and other markers are used. - Ensures that all equipment functions properly; reports malfunctions promptly. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

- Performs daily cleaning projects as directed by supervisors. - Maintains cleanliness in all public areas of the Casino, guest and team member restrooms and team member restaurant as well as responds to guest requests while working on the Casino floor.- Works closely with the Captain of the Watch, and/or Supervisor on duty. - Follows the basic quality and cleanliness standards for Boomtown Casino & Hotel.- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Boomtown Casino. (Continually)- Adhere to established department and property policies and procedures regarding guest service standards. (10%)- Clean restrooms, mirrors, sinks, counter tops, walls, cigarette urns, toilets/urinals and replace toilet tissue, soap, lotion and refills paper towel dispensers. (20%)- Empty trash bins and picks up loose papers from floors, sinks and counter tops as well as sweeps and mops floors. (10%)- Clean and polish all furniture, marble, brass, stainless stell, brass floor plates, and entrance door brass and kick door brass plates. (10%)- Cleans/dust all slot machines, which will include the facing, bases, and chairs of the slot machine. (5%)- Cleans and sweep around all pit tables as needed. (5%)- Clean all escalators and elevators, brass, lighting, walls, carpeting, and dust all Casino lighting and lampshades. (5%)- Know where all facilities in the Casino are. (5%)- Clean windows and window ledges where need as directed by EVS Supervisor. (5%)- Clean and sanitize all public telephones within the Casino areas. (5%)- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty. (10%)- Cleans and sanitizes all garbage cans. - Ensures “Wet Floor” signs and other markers are used. - Ensures that all equipment functions properly; reports malfunctions promptly. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

- Performs daily cleaning projects as directed by supervisors. - Maintains cleanliness in all public areas of the Casino, guest and team member restrooms and team member restaurant as well as responds to guest requests while working on the Casino floor.- Works closely with the Captain of the Watch, and/or Supervisor on duty. - Follows the basic quality and cleanliness standards for Boomtown Casino & Hotel.- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Boomtown Casino. (Continually)- Adhere to established department and property policies and procedures regarding guest service standards. (10%)- Clean restrooms, mirrors, sinks, counter tops, walls, cigarette urns, toilets/urinals and replace toilet tissue, soap, lotion and refills paper towel dispensers. (20%)- Empty trash bins and picks up loose papers from floors, sinks and counter tops as well as sweeps and mops floors. (10%)- Clean and polish all furniture, marble, brass, stainless stell, brass floor plates, and entrance door brass and kick door brass plates. (10%)- Cleans/dust all slot machines, which will include the facing, bases, and chairs of the slot machine. (5%)- Cleans and sweep around all pit tables as needed. (5%)- Clean all escalators and elevators, brass, lighting, walls, carpeting, and dust all Casino lighting and lampshades. (5%)- Know where all facilities in the Casino are. (5%)- Clean windows and window ledges where need as directed by EVS Supervisor. (5%)- Clean and sanitize all public telephones within the Casino areas. (5%)- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty. (10%)- Cleans and sanitizes all garbage cans. - Ensures “Wet Floor” signs and other markers are used. - Ensures that all equipment functions properly; reports malfunctions promptly. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.- Mixes drinks according to prescribed recipes.  - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities.- Provides fast, friendly, professional, and responsive customer service to guests.- Maintains cleanliness of designated area.- ices and fills all non-alcoholic drinks for servers.- Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures.- Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.- Resolves service issues according to established guidelines.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Provides prompt, courteous beverage refreshment service to casino guests.- Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities.- Interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor.- Responsible for additional side work as assigned.- Maintains strict confidentiality in all company matters.

- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.- Adheres to established departmental and property policies and procedures regarding guest service standards.- Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary.- Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications.- Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required.- Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required.- Maintains equipment as required in accordance with established guidelines and safety procedures.- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with departmental procedures. - Resolves service issues according to established guidelines.- Assists in Bar/Beverage set-up.- Maintains strict confidentiality in all company matters.

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Operates assigned bank or window according to procedure.- Determines customer qualifications for mychoice members admission by reviewing player information based upon established criteria.- Opens new player accounts, issues replacement cards, and merges duplicate accounts.- Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.- Counts down bank or window at end of each shift and reconciles to the cage accountability.- Ensures that all key control procedures are executed according to established guidelines.- Ensures that contents of the banks are organized so they can be readily counted at shift changes.- Prepares and completes all job-related paperwork as approved in the internal Control Submission.- Assists with the NRT kiosk as needed in relation to emptying or filling the units.- Participates in and attends meetings as requested.- Completes Currency Transaction Reports as required by law.- Conducts “Verifications” (doubles) to ensure the accuracy of transaction being paid.- Maintains a clean, well-organized work area and environment.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Operates assigned bank or window according to procedure.- Determines customer qualifications for mychoice members admission by reviewing player informationbased upon established criteria.- Opens new player accounts, issues replacement cards, and merges duplicate accounts.- Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.- Counts down bank or window at end of each shift and reconciles to the cage accountability.- Ensures that all key control procedures are executed according to established guidelines. - Ensures that contents of the banks are organized so they can be readily counted at shift changes.- Prepares and completes all job-related paperwork as approved in the internal Control Submission.- Assists with the NRT kiosk as needed in relation to emptying or filling the units.- Participates in and attends meetings as requested.- Completes Currency Transaction Reports as required by law.- Conducts “Verifications” (doubles) to ensure the accuracy of transaction being paid.- Maintains a clean, well-organized work area and environment.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- The candidate for this position will primarily perform as a Dealer and will be required to periodically stand in as Table Games Floor Supervisor.- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Maintain the floor surfaces in all public areas of the casino.- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Pinnacle Entertainment. (Continually)- Adhere to established department and property policies and procedures regarding guest service standards. (15%)- Vacuum, clean, extract, and bonnet buff the carpets daily. (15%)- Strip, seal, and scrub hard floors. (10%)- Scrub restroom floors. (10%)- Extract or shampoo carpets on a scheduled basis. (10%)- Clean all brass. (5%)- Assist regular shift co-workers in maintaining restrooms and casino floor. (10%)- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty. (20%)- Able to climb and use a genie lift to clean chandeliers, globes, vents, bacon strips,etc. (5%)- All other duties as assigned. 

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Determines guest needs and suggests menu items to enhance service and meet sales goals.- Prepares a variety of food and beverage orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.- Maintains cleanliness and supplies in side stations; cleans and wipes down workstation and utensils before and after each assignment.- Stocks foods in their proper place in food storerooms and rotates stock as necessary.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection.- Reviews assigned work orders and determines work priorities.- installs machines, tools, and equipment to ensure continuous operations.- inspects kitchen machines and equipment for conformance with operational standards.- inspects, repairs, and adjusts HVACequipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- ensures adequate lighting in all areas by replacing lights as needed.- Adheres to departmental quality standards; follows all safety rules.- Responsible for ensuring the workshop is neat and orderly.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs preventive maintenance to equipment on a scheduled basis.- Assists with snow removal.- Responds to maintenance calls.- Maintains strict confidentiality in all company matters.

- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the house person with department projects, as needed.- Maintains strict confidentiality in all company matters.

- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the house person with department projects, as needed.- Maintains strict confidentiality in all company matters.

Sign on bonus for experienced Captain of the Watch candidates or Marine/EVS Supervisor experience.- Adheres to all departmental and property policies and procedures regarding guest service standards.- Adheres to and enforces compliance with all regulations established by Louisiana State Police Gaming Division, United States Coast Guard, ABS Consulting, and other applicable agencies pertaining to riverboat gaming and vessel operations while adhering to all property policies and procedures.- Manages routine and preventative maintenance programs, all emergency procedures including fire, evacuation, etc., for the vessel. Ensures that all emergencies are drilled and documented regularly (every emergency drilled quarterly) to guarantee that employees are proficient in knowing how to handle any emergency.- Ensures compliance with OSHA standards and regulations, as well as state, local, and federal ordinances.- Participates in and contributes toward the initiatives established for marine operations.- Maintains strict confidentiality in all company matters.

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for Front Desk operations overnight, including overseeing Front Desk Agents, Telecommunications, and Bell staff in the performance of their duties.- Provides direction and support for all team members in order to achieve departmental goals and objectives.- Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards.- Oversees customer check-in/check-out.- Conducts all cash handling in accordance with established policy and monitors variances daily.- Monitors telephone communication via call monitoring system.- Authorized to verify pre-approved room comping levels and authorized to correct information as necessary.- Processes discrepancy reports, rate variations, and Credit reports.- Works with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy.- Coordinates ViP arrivals and ensures all arrangements have been confirmed prior to arrival.- Ensures all eligible card holders are pre-registered, and room is checked prior to arrival.- Monitors volume to ensure fast, friendly, and efficient service.- Ensures that guest problems/complaints are managed in an effective, courteous manner.- Performs the night Audit for date roll.- Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information.- Performs duties of Front Desk Agents and other Front Desk and Services team members as needed.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Responsible for supervising and managing staff in the Risk and Safety department.- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Prepares monthly loss control reports for Finance department and provides loss analysis in accordance with budget. Runs reports for HR, Finance, and Operations to analyze performance and allow for department chargebacks.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of departmental customer service goals.- Responsible for staff development and training programs.- Directs OSHA and Corporate Safety Compliance: HAZCOM, Bloodborne Pathogens, Lock-Out/Tag-Out, Fire Extinguishers and Safety Equipment Oversight, Personal Protective Equipment, Safety Training on Powered industrial Trucks, Ladder Safety Training, Confined Space Assessment & Training, Power Tools Training, and maintains Safety Data Sheets.- Ensures minimum guidelines issued by Corporate Risk that are applicable to the property are locally adopted and followed in written safety program.- Directs Safety Committee and develops material for monthly meetings.- Liaises with HR to facilitate assignment for return to work job duty which adheres to medical restrictions and reports status change to claims adjuster.- Works with assigned claims adjuster to provide settlement recommendation and communicates settlement authority back to TPA for claim resolution in the best interest of the property.- Manages and/or coordinates all property claim investigations; coordinates legal representation in all property litigation; investigates and provides settlement recommendation for claim resolution in the best interest of the property.- Participates in claims reviews.- Interfaces with personnel at other properties and acts as liaison with legal team as required in litigation files, including attendance at depositions and trials.- Keeps accurate files on all general liability, workers' compensation, and safety files. Maintains and updates all OSHA recordkeeping requirements and written policies.- Establishes and maintains files of certificates of insurance for contractors, subcontractors, and outside vendors.- Establishes and maintains insurance files on all real property, company vehicles, planes, and special events.- Responsible for seeing that the property meets all contractual agreements which pertain to the insurance Programs.- Ensures contractors are following safety program and have proper insurance including certificates of insurance, additional insured language, and waivers of subrogation. - Ensures physical demands analysis and job hazard analysis are up to date and on file at the property.- Responsible for making sure in-house property inspections and weekly property walks are conducted. Sets and tracks accident reduction goals for each department.- Leads coordination of infrared Electrical inspection and Property Engineering inspection and acts as liaison with consultants, including ensuring recommended items are being addressed with property management. Within 30 days of written report, processes the property’s response to any findings. Leads EHS (environmental, health, and safety) at the property, including responsibility for the written safety program. Develops contractor safety management program- Manages AED program. Ensures inspections and maintenance including advising on whether First Aid/CPR/AED training meets requirements.- Directs post-accident drug testing and ensures injured employees are accompanied to the hospital or other emergency treatment.- Develops workplace violence, active shooter, operations, Facilities, HR, Security, and contractor safety management and training programs.- Monitors Kitchen Safety Training including Food Safety Training. - Maintains and develops, as well as tracks compliance for, all Greenlight training for Risk/Safety purposes.- Develops and maintains productive, informative, and respectful relationships that support achievement of business-focused results with assigned departments.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.- Maintains strict confidentiality in all departmental and company matters.

- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.