Penn National Gaming, Inc.

Career Opportunity Listings


The list below (and on subsequent pages if applicable) are the current opportunities based on your search. To view the details, click on the Job Title.



Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 1

Job Locations US-IN-East Chicago
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-77913
Position Type
Regular Full-Time
Category
Hidden (15272)
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
We are currently looking for energetic and outgoing candidates to enroll in Paid Dealer School to learn from the best at Ameristar East Chicago! Schedule: Classes available between the hours of 11:30AM – 7:30PM, Monday - FridayCourse Length: 4 – 8 hour class options, Full-time and Part-time schedules availableCost: Free - No cost for the course!! Dealer Compensation and Positions: Dealer School is paid at $7.25 per hour. Once successful completion of Dealer School, you will be offered an hourly wage, plus tips. Part-time and Full-time positions with varying shifts will be available. Upon completion of 90 days on the casino floor, Team Members will receive the $500 Sign-on Bonus. Growth Opportunity: Ameristar East Chicago is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and make more money. - Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-77536
Position Type
Temporary Part-Time
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Answers guest questions about Ameristar East Chicago restaurants including operating hours and answers general questions about property facility and services.- Familiar with venue beer menu, including styles descriptions, and able to assist guests with appropriate pairings.- Suggests signature cocktails to guests using ingredients and flavor descriptions.- Familiar with venue food menu, including description, price, add-ons and able to assist guests with alcohol pairing.- Assists bartenders and food servers with various tasks such as: cleaning and stocking glassware, ashtrays, utensils, and bar equipment; arranging liquor bottles, beer, fruit trays, and glassware; slicing and pitting fruit for garnished drinks; stocking liquor, beers, and wines; and producing and completing par lists to requisition liquor and supplies.- Maintains all assigned areas and equipment in a sanitary, safe and effective manner; transports bus tubs, carts and trash cans to dishwashing area.- Participates in liquor glassware removal, ensuring compliance with all Indiana Gaming Commission regulations and Indiana Alcohol and Tobacco Commission regulations.- Discreetly clears individual settings from guest tables and table tops as each course is completed.- Maintains complete knowledge of table/seat/station numbers, hours of operations, proper table set-up.- Maintains proper uniform requirements of the position including wearing special event uniforms provided for Holidays and other special occasions deemed by management.- Assists as requested with events on and off property.- Attends all company training programs as scheduled.- Assists kitchen personnel with the unloading and cleaning of bus tubs and carts.- Provides additional settings, utensils and condiments as needed or requested.- Completes opening, closing and other side duties as assigned by the supervisors.- Collects and accurately reports tips at the end of the assigned shift.- Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
Job ID
2020-77452
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
Provide direct and general supervision to culinary teams of the Stadium Sports Bar and Steakhouse outlets. Direct the daily execution of all assigned kitchen’s food production and service execution while establishing and maintaining standards of operation in the areas of food quality, timeliness of food, cleanliness and maintenance, profitability and supervision of staff; ensure compliance with health department regulations. Position reports to Executive Chef. Supervise Sous Chef, Lead Cook, Specialty Cook, Cook, and Assistant Cook.- Staff, schedule, evaluate, train, develop and monitor culinary team. Recommend wage increases, promotions, demotions, discipline and other employment actions for team members.- Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels.- Oversee all cooking operations, including methods of preparation, portion control, monitoring timeliness of food delivery and garnishing; ensuring a high quality preparation and attractive presentation of all food to meet corporate standards and policies.- Observe and monitor staff adherence to health department regulations regarding food handling, storage, temperature, and cleanliness of work environment.- Assist Executive Chef in developing and implementing department management plans including budgets, labor schedules and systems of accountability.- Assist Executive Chef in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.- Ensure proper communication between front of house and back of house operations while taking ownership of all responsible areas - Meet daily deadlines of opening, creating, and posting table-talks for specials and produces sample dishes for pre-shifts in a timely manner and reviews nightly special postings, prep level reports, and critical inventory comparisons.- Ensure periodic quality checks for all products, i.e., temperature checks are conducted.- Oversee the monitoring of weekly sales and adjusts prep production levels as well as ensuring all food products are ordered to par levels and can make adjustments according to business volumes.- Open and close work area at scheduled times, ensuring full preparation for operation/function; ensure cleanliness and security of company assets.- Work with Outlet Manager and kitchen staff to ensure proper food preparation and timing.- Ensure daily line checks are performed.- Oversee and ensure all stations are properly stocked and set up.- Initiate  periodic  kitchen  walkthroughs  to  ensure  quality  of  food  meets  corporate  specifications  and cleanliness standards.- Oversee and ensure all kitchen equipment and working conditions are well maintained.- Maintain food and labor costs at the budgetary guidelines while possessing an understanding of costing formulas and yield percentages.- Ensure accurate inventories and menu item price verification is conducted - Participate in long range planning including new menus, equipment, budget planning and renovations. - Research and explain back of the house line item variances for Report of Operations.- Write and cost recipes while developing a collection of recipes in a recipe book.- Perform all duties including purchasing and menu changes, in adherence to all corporate specifications and company standards and policy.- Perform other duties as assigned by management.
Job ID
2020-76537
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Responsible for learning and being familiar with all of Ameristar’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts and prepares food items according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to guests. - Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines. - Coordinates with and communicates orders to dining room staff. - Prepares all food items accurately in a timely manner. - Completes all assigned prep items as written on prep sheet. - Maintains all assigned areas and equipment in a sanitary, safe, and effective manner. - Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.- Attends company training programs as scheduled. - Completes opening, closing, and other side duties as assigned by the supervisors. - Communicates as needed with Lead Cook and Sous Chefs. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and departmental standards.
Job ID
2021-77800
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Greets guests in a timely manner with a smile and a pleasant disposition. - Responsible for learning and becoming familiar with menu, preparation of food, and prices. - Uses suggestive selling techniques. - Takes guest’s order and accurately inputs it into the computer/register. - Follows all cash handling procedures. - Completes assigned side work and any additional daily tasks. - Maintains cleanliness and supplies in side stations. Cleans and wipes down workstation utensils before and after each assignment. - Maintains a clean and sanitary work environment as required by the indiana State Health Department. - Stocks foods in their proper place in food storerooms and rotates stock as necessary. - Replenishes assigned work station with hot and/or cold foods by transporting prepared foods from the kitchen to the proper area in a timely manner. - Maintains and rotates dated food stock. - Adheres to regulatory, departmental, and company policies.
Job ID
2020-77459
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Maintains engineering for HVAC, ductwork, piping, plumbing, boilers, and fire protection.- Reviews assigned work orders and determines work priorities.- Installs machines, tools, and equipment to ensure continuous operations.- Inspects kitchen machines and equipment for conformance with operational standards; repairs refrigerator equipment as needed.- Inspects, repairs, and adjusts HVAC equipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; fixes all property electronic equipment (except for slot machines and computers) by repairing minor damage to parts and wiring and replacing failed components.- Adheres to departmental quality standards; follows all safety rules.- Fabricates, repairs, and maintains mechanical devices, motors, and pumps; performs painting, carpentry, and upholstery work as required.- Adheres to all regulatory, departmental, and company policies and procedures.- Installs and maintains all tile, marble floor materials, carpet, and carpet tiles.- Performs preventive maintenance to equipment on a scheduled basis. - Assists with snow removal as directed. - Responds to maintenance calls and provides courteous, timely, and expert service. - Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-76789
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Provides friendly and efficient service to guests during check in/check out procedures.- Makes and confirms reservations and assists guests with problems or questions.- Obtains information necessary to guarantee rooms (e.g. identification, credit card verification, etc.).- Performs Front Desk, Call Center, and other hotel-related duties when necessary.- Keeps Hotel Services Supervisor informed of any problems.- If assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner.- Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations.- Maximizes resort revenues by selling reservations based on predetermined rate strategies.- Accurately enters all reservations into the computer system according to department policy and procedure.- Provides information to guests regarding local services and events.- Assists the Player Development team with all reservations and requests.- Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort.- Verifies duties and examines work for accuracy, neatness, and adherence to established policies and procedures.- Remains current on all casino activities and assists guests with all inquiries.- Answers phone and assists with clerical tasks.- Performs all other related and compatible duties as assigned.
Job ID
2020-77298
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.
Job ID
2020-77291
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Answers guest questions about Ameristar East Chicago restaurants, including operating hours and answer general questions about property facility and services.- Remains current with restaurant beer menu, including styles descriptions. Recommends and assists guests with appropriate pairings.- Suggests signature cocktails to guests to increase revenue.- Familiar with restaurant food menu, including description, price, add-ons and able to assist guests with alcohol pairing.- Keeps entry area and To-Go counter clean and organized.- Works in cooperation with other service personnel to provide a high quality of service. Assists as required in table maintenance and cleans when necessary.- Greets and seats guests at tables according to guest preference and table availability.- Informs guests of restaurant specials, feature items and personal favorites.- Accurately obtains food and beverage To-Go orders from guest, ensuring orders are complete and in accordance with company To-Go procedures.- Keeps reservation system, host area, and To-Go counter stocked with necessary equipment, forms, and supplies.- Ensures dining and serving areas are set up and maintained according to standard.- Accurately accounts for and collects payment for all food and beverage orders through POS system in a timely manner.- Participates in liquor glassware removal, ensuring compliance with all Indiana Gaming Commission regulations and Indiana Alcohol and Tobacco Commission regulations.- Provides responsible alcohol service according to established guidelines.- Maintains complete knowledge of table/seat/station numbers, hours of operations, and proper table set-up.- Must maintain proper uniform requirements of the position, including wearing special event uniforms provided for Holidays and other special occasions deemed by management.- Assists as requested with special events on and off property.- Observes and adheres to Health Department regulations regarding food handling, storage, and cleanliness of work environment.- Attends all company/restaurant training programs as they are scheduled.- Maintains all assigned areas and equipment in a sanitary, safe and effective manner.- Completes opening, closing, and other side duties as assigned.- Collects and accurately reports tips at the end of the assigned shift.- Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
Job ID
2020-77540
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Responsible for the cleanliness and condition of the assigned guest rooms and other duties to assist in the smooth operation of the Housekeeping Operations.- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.- Performs cleaning in all rooms’ hallways, vending areas, guest landings, stairwells, service landings, maid closets, and upkeep according to established standards. - Removes used laundry and trash from room. - Assists guests with questions or problems, ensuring guest satisfaction. - Performs work in all areas of cleaning according to accepted standards and techniques, proper and safe use of machines and chemicals, and customer service standards. - Reports hotel room facility problems related to structure, equipment, and plumbing to dispatcher. - Ensures that rooms are supplied with all hard and soft goods in compliance with company policy, as well as ensuring 3-month soft good rotation is completed. - Ensures the 3-month rotation of the mattresses, drapes, and furniture are completed. - Assists in department projects, as needed. - Ensures the Housekeeping closets are maintained, stocked, cleaned, and organized. - Assists in cleaning rooms as needed. - Ensures a detailed log of items being delivered or removed for the hotel rooms are tracked for accurate record keeping.
Job ID
2021-77916
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Responsible for the smooth and efficient operation of the Chip Bank, Marker Bank, NRT and Main Banks up to and including working front windows and Fill windows due to volume or scheduling needs.- Ensures that compliance with IGC regulations, Internal Control Procedures and Company and department SOP are adhered to at all time.-  Responsible for maintaining adequate levels of coin/currency in assigned area at all times.- Assures that all windows are adequately stocked with necessary supplies. - Ensures that all key control procedures are adhered to.- Verifies that coin shipments and currency deposits are prepared accurately and timely. - Ensures that contents of the banks are organized so they can be readily counted at shift changes.- Prepares and completes all job related paperwork as approved in our Internal Control Submission.- Participates and attends meeting as requested.- Completes Currency Transaction Reports as required by law.- Conducts verifications to ensure the accuracy of transaction being paid.- Ensures that all equipment is in good working order.- Participates in the exchange of chips with other casinos as necessary. - Participates in the training process of future banker candidates.- Responsible for all NRT kiosks in relation to maintenance, reconciliation, monitoring of inventory levels, and participates with emptying and filling during the shift or at the end of the gaming date.- Assists patrons with customer transaction disputes.- Fills all currency cassettes and maintains appropriate coin levels at all time.
Job ID
2021-77966
Position Type
Regular Part-Time
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Promotes the mychoice program in an enthusiastic manner.- Promotes and executes any guest service initiatives.- Opens or closes Star Club lounge in accordance with departmental policies and procedures.- Completes end of shift pass down.- Places, accepts, and screens telephone calls and refers calls to others, as appropriate.- Creates new or reissues existing mychoice cards or companion cards as needed.- Promotes Hosts' special events or promotions.- Assists guests and Hosts utilizing CMS, LMS, and Microsoft Outlook programs.- Swipes in qualifying mychoice member’s card, giving them access to the lounge.- Provides Leadership Team with actionable recommendations on how to improve operating performance of Marketing as well as how to improve customer service levels at the Star Club.- Builds partnerships with other key operating and marketing areas to ensure the seamless transfer of information and the seamless sharing of ideas that could be deployed to improve performance levels and/or customer service levels.- Presents oneself as a credit to Ameristar and encourages others to do the same.- Adheres to all company, state, and regulatory policies and procedures.- Supports and executes all departmental customer service initiatives.- Handles dissatisfied guest in a professional manner and directs guest to the appropriate person or department.
Job ID
2020-76532
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
Promote the facility, services, programs and events while interacting with Marketing, Table Games, Slots, Public Relations and casino guests.  Build customer database and player loyalty through recruitment and retention techniques including actively recruiting new members for the mychoice program.  Player retention through the use of direct mail and telemarketing, inactive player reactivation, hosting parties and participation in promotions, special events, gaming tournaments along with acting as a liaison between players and the Marketing Department.- Provide personalized services to guests, focusing solely on players with $250 ADT and higher with low frequency visits.- Create new player accounts for the property through recruiting loyal players from competing casinos and outlying markets.- Approve credit lines for players as instructed by the credit department and within compliance of the property’s credit approval policies.- Provide ongoing leadership in performance and mentoring to the rest of the Player Development team.- Establish accurate accounts for players based on data entry guidelines, issue cards and fully explain program to them.- Strive to exceed the expectations of our high-end players by following up on their visit with letters or thank you notes.- Circulate on the floor greeting guests who are playing in all gaming areas to identify new players and introduce themselves.- Identify potential new members for development to high-end players.- Evaluate player accounts and issue comps based on recorded play, earned number of points and comps available in player accounts.- Build player loyalty through direct mail, telemarketing and personal contact.- Be familiar with all current and upcoming special events, promotions and entertainment, as well as all casino activities.- Act a guest service liaison, handle guest opportunities and resolve situations so as to ensure smooth operations and excellent customer service.- Plan, implement and analyze player events.- Update accounts with information changes and obtain missing information on player accounts and issue replacement cards.- Assist with dinner and/or hotel arrangements of players.- Answer questions regarding the mychoice Program, times and gaming sessions, transportation services, parking facilities and all events and promotions.- Be a role model for all service-related positions within all departments.- Resolve any problem or perceived inconvenience in order to ensure guest satisfaction.- Assist guests in obtaining service for machine repairs, change and payoffs or understanding machine operations.- Support Guest Service card service areas during busy times.- Assist Guest Service in ticket/invitation distribution when needed for events.- Adhere to established Guest Service standards for the department.- Emcee player event (parties, tournaments, etc.).- Provide ongoing support for Casino Operations, Slots and Marketing during shift.- Provide assistance to the Player Development Manager as needed.- Any and all other duties required by the Director of Marketing.
Job ID
2020-76067
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-77803
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-76076
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Develops and creates learning solutions for multiple delivery methods including, but not limited to, instructor-led, web-based, virtual classroom, and blended instruction. - Evaluates processes for opportunities to streamline and/or eliminate gaps to make the design processes as easy as possible for designers, properties, and the L&D function.  Makes suggestions for improvement to leadership.- Conceptualizes, plans, designs, and produces a wide range of specialized graphic and/or illustrative material, to include multimedia concepts, as appropriate for L&D function. - Analyzes L&D needs for the Company.- Completes special projects as needed.- Works closely with L&D Program Manager on day-to-day projects, including but not limited to, communications and strategic planning.- Plans production schedules for the various steps in the design process; analyzes and projects development costs.  Reports findings to Director.- Supervises and manages the overall daily tasks and production of Instructional Designers.  Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Leads the Instructional Designers to ensure tasks are completed accurately and timely as they relate to SLAs (service level agreements), guidelines, and goals. - Provides coaching and mentoring, and provides feedback on the delivery of learning programs.- Creates engaging and effective training content according and evaluates learning programs for adult learners.- Plans implementation of learning programs including the creation of all materials needed to deliver learning effectively.- Assists with developing materials to support existing and new programs.- Assists with loading, creating, and retiring courses in the Company’s LMS.- Creates and reviews training programs and processes and recommends improvements as needed.- Serves as a liaison to and provides technical advice and guidance with vendors and corporate/property management on design and technical issues inside the LMS.- Manages external vendors, suppliers, and internal business partners to accomplish proposed training solutions.- Assists with the development of training plans and solutions according to business needs.- Provides input for the preparation and distribution of training documents and/or videos. - Consults with Director on all performance related issues and concerns. Makes recommendations for improvements. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-77430
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Responsible for supervising and managing staff in the Slot Tech department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for the overall achievement of departmental customer service goals.   - Responsible for oversight of electronic gaming device activities for adherence to established procedures. - Responsible for all material inventory and ensures accurate par levels are maintained. - Makes final determinations regarding types of materials, supplies, or tools to be used within established guidelines. - Responsible for layouts to installations of slot machines. - Manages and directs preventative maintenance of slot machines. - Responsible for the troubleshooting and repair of machine malfunctions and player tracking system problems; reviews correspondence needed to move, convert, or install slot-related equipment. - Responsible for the repair, maintenance, and performance of all slots and related gaming equipment. - Responsible for the development, interpretation, and implementation of departmental policies and operating procedures, as well as training programs, manuals, directives, work schedules, rules, and regulations of the Slot Tech department. - Ensures all policies, procedures and practices are consistently followed and comply with the company’s service standards, brand attributes, policies, collective bargaining agreements, and regulatory requirements. - Plans and submits requests for movements and conversions of slot machines, based on analysis of gaming floor. - Leads and directs the development, execution, and measurement of departmental service standards for the Slot Tech team. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-77641
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records.- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75567
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Participates in monthly inventory counts, unloads trucks, receives goods safely, and recycles glass, cardboard and paper.- Fills requisitions in a timely and accurate manner.- Delivers all requisitioned mail delivery, organization and tidiness of warehouse.- Responsible for safety and cleanness of all warehouse areas as per internal and health department standards.- Responsible for checking deliveries for accuracy and product integrity.- Responsible for stocking product on shelves.- Responsible for product rotation.- Delivers non-inventory items to proper department/storage on property.
Job ID
2021-77816
Position Type
Regular Full-Time
Category
Procurement & Warehouse
Casino Property
Ameristar Casino Hotel East Chicago

Connect With Us!

Not ready to apply? Connect with us for general consideration.