- Responsible to stock bar items daily. - Responsible to fill ice bins as needed. - Responsible to assume duties of bartender and cocktail waitress during breaks. - Replace bottles on Micro System, replacing juices and beer kegs on line. - Empty garbage and mop floors. - Ensure the safety and security of guests and team members. - Become knowledgeable of Resorts & Bally’s Casino policies and procedures with regards to alcoholic beverages- Other duties as assigned.
The following and other duties may be assigned as necessary for multi properties in the Tunica area, including Hollywood Casino Tunica, Bally’s and/or Resorts:- Responsible for the accuracy and professional, proficient manner in dealing a specific table game according to property policies and procedures and in compliance with Gaming regulations- Provides notification to the Box person or Floor Supervisor, where applicable, when decisions pertaining to the game are required- Exchanges currency for gaming chips and pay or collect bets according to house rules in an accurate manner.- Advises Floor Supervisor or Manager of any disputes or arguments that may arise during the game among players/dealer.- Responsible for analyzing customer play for cheating scams and suspicious variations in play. - Ensure the safety and security of guests and employees. - Paying wins. - Supports and maintain courtesy guidelines at all times.- Promotes outstanding guest relations.- Protects and controls of the game.Performs other duties as assigned
- Greets guests with a positive and friendly attitude. Assure guests are seated in a timely manner assuring that guests have a favorable dining experience. - Coordinates activities of dining room personnel to provide fast and courteous service to guests. - Greets guests, escorts them to tables, and provides menus in timely manner.- Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to guests.- Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.- Prepares beverages and expedites food orders as needed.- Collects payment from customers as needed.- Computes or recomputed bill, itemized lists, and tickets showing amount due as needed.- Works closely with Stewarding to ensure that the outlet is stocked with clean china and silver- Takes beverage orders, serves beverages and bartends when necessary- Ensures that all tables remain clean and free of dirty dishes and debris- Responsible for daily break down of the outlet at closing.- Use of all bar equipment, cash registers and Micro System.- Ensure the safety and security of guests and team members.- Become knowledgeable of Resorts Casino policies and procedures with regards to alcoholic beverages- Other duties as assigned.
- Responsible for furnishing Cashiers in the Service Center /Cage Department with money in exchange for chips and gaming tokens.- Responsible for the integrity and accuracy of casino funds- Accepts table game and slot drop after count/verification- Responsible for the preparation of the bank deposit- Provides fills and credits as required by the table games.- Accepts chip and credits from window cashiers- Responsible for the casino cage in accordance with company policy and procedures and governmental regulations- Responsible for insuring compliance with regulations regarding currency transaction reporting and suspicious activity reporting- Promotes positive public relations- Verifying and documenting personal identification information for check and cash advance transactions- Completing CTRs, W2Gs, and MTLs.- Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience.- Performs other duties as assigned.
The following and other duties may be assigned as necessary for multi properties in the Tunica area, including Hollywood Casino Tunica, Bally’s and/or Resorts:- Greet all guests and assist our guests as necessary to ensure their satisfactio- n and return to the casino.- Provide security on assigned security posts: maintain high visibility; handle problem situations; watch for safety hazards; provide assistance in medical situations if required. - Patrol buildings and grounds of the facility as directed. - Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests.- Provide security escorts for all monetary transfers, fills, and credits. - Provide assistance to customers: give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary.- Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities if required.- Dispatch other officers to various assignments and maintain activity log sheets. - Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Must work well under pressure, and meet multiple and sometimes competing deadlines.- Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and the supervisors.- Additional duties as required.
- Verifying jackpots and filling out paperwork- Responsible for customer relations. - Performing minor repair to slot machines- Handles customer relations and minor customer disputes- Ensures the safety and security of all guests and employees- Other duties as assigned. - Use of screwdriver, hand-held radio, and other slot related supplies
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