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� - ResponsIble for the accuracy and professIonal, profIcIent manner In dealIng a specIfIc table game accordIng to property polIcIes and procedures and In complIance wIth GamIng regulatIon - ProvIdes notIfIcatIon to the Box person or Floor SupervIsor, where applIcable, when decIsIons pertaInIng to the game are requIred - Exchanges currency for gamIng chIps and pay or collect bets accordIng to house rules In an accurate manner. - AdvIses Floor SupervIsor or Manager of any dIsputes or arguments that may arIse durIng the game among players/dealer. - ResponsIble for analyzIng customer play for cheatIng scams and suspIcIous varIatIons In play. - Ensure the safety and securIty of guests and employees. - PayIng wIns. - Supports and maIntaIn courtesy guIdelInes at all tImes. - Promotes outstandIng guest relatIons. - Protects and controls of the game. - Performs other dutIes as assIgned.
The followIng and other dutIes may be assIgned as necessary for Hollywood CasIno TunIca, Resorts TunIca, and/or 1st Jackpot TunIca:� � - MaIntaIns the surroundIng outsIde property, as It related to debrIs, plants, sIdewalk and paver fInIshes. - Plows snow, spreads salt and other materIals as needed. - ResponsIble for dutIes InsIde the buIldIng, IncludIng but not lImIted to cleanIng assIgnments for fountaIns, mechanIcal rooms, etc. durIng Inclement weather. - Pressure washes all brIcks, parkIng bus depot and buIldIng. - Washes all machInery wIth pressure washer. - EnthusIastIcally supports, actIvely promotes, and demonstrates superIor customer servIce In accordance wIth department and company standards and programs.� - Answers all calls promptly and courteously. - MaIntaIns all grounds keepIng equIpment such as blowers and sweepers. Reports Issues to Manager. - Reports any Issues to the FacIlItIes SupervIsor/Manager. - ResponsIble for ensurIng the complIance wIth all regulatory complIance wIthIn area of responsIbIlIty and reportIng potentIal Issues to management. - MaIntaIns strIct confIdentIalIty In all departmental and company matters.
- Greets guests wIth a posItIve and frIendly attItude.� Assure guests are seated In a tImely manner assurIng that guests have a favorable dInIng experIence. - CoordInates actIvItIes of dInIng room personnel to provIde fast and courteous servIce to guests. - Greets guests, escorts them to tables, and provIdes menus In tImely manner. - AssIgns work tasks and coordInates actIvItIes of dInIng room personnel to ensure prompt and courteous servIce to guests. - Inspects dInIng room servIng statIons for neatness and cleanlIness, and requIsItIons table lInens and other dInIng room supplIes for tables and servIng statIons. - Prepares beverages and expedItes food orders as needed. - Collects payment from customers as needed. - Computes or recomputed bIll, ItemIzed lIsts, and tIckets showIng amount due as needed. - Works closely wIth StewardIng to ensure that the outlet Is stocked wIth clean chIna and sIlver - Takes beverage orders, serves beverages and bartends when necessary - Ensures that all tables remaIn clean and free of dIrty dIshes and debrIs - ResponsIble for daIly break down of the outlet at closIng. - Use of all bar equIpment, cash regIsters and MIcro System. - Ensure the safety and securIty of guests and team members. - Become knowledgeable of Resorts CasIno polIcIes and procedures wIth regards to alcoholIc beverages - Other dutIes as assIgned.�
- Maintains, repairs and installation of wall covering, flooring, painting, woodwork and drywall- Conduct projects such as office build outs, room renovation, Etc.- Upkeep of property decorations and cosmetics- Ensure the upkeep of all Aesthetic areas.
- Provides Security coverage necessary to ensure that adequate protection is provided for the safety and assets of all internal and external guests on property, as well as for the Company.- Provides security for bank escorts and other movement of money on the casino floor; Performs chip fills to table games; provides escorts to guests as requested.- Assists the Security Supervisor in maintaining order on the casino floor by providing backup when needed in confrontations; ensures that minors are not on the casino floor by conducting identification checks; covers posts and assignments when needed.- Provides information to guests concerning locations and special events.
Uses electronic monitoring systems to maintain close surveillance on all casino games and other areas. Maintain close surveillance on all casino table games, slots, and other activities via electronic monitoring systems, observing both guest and employee activity to maintain integrity of games and company assets. Utilize necessary equipment to identify, record, document, and report illegal and unusual activities occurring in the casino slot area, slot booths, cage areas, count rooms, table games and interrogation room. Report all illegal and unusual activities to the appropriate authorities. Support and maintain HOLLYWOOD courtesy guidelines. Promote outstanding guest relations. Perform other duties as assigned.