Penn National Gaming, Inc.

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Job Locations US-NV-Henderson
MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds bychanging bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning ofbathroom including but not limited to toilet, walls/windows doors, mirrors, shower/tub, floors.Vacuuming of rooms- Able to release rooms as guest ready- Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally- Able to bend and stretch 95% of the working day- Able to stand for extended periods of time- Able to read MSDS , CHIP labels- Able to use proper personal protection equipment when needed- Able to communicate with hotel guests and team members both verbally and written- Able to understand directions given by management.The above statements represent a general outline of principal job functions and should be not be construed as acomplete description of all aspects and requirements inherent in this job.
Job ID
2021-78400
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES:  Duties include, but are not limited to the following:  - Use of a cummins currency counter, Jet Sort coin counter, and computer system data entry.- Counting of the Pit drop.- Counting of the Poker drop.- Counting of the Currency Acceptor Drop.- Counting of the Changer Currency Drop.- Adheres to all Gaming regulations.- Accurately count drop, by hand in lieu of machine in case of breakdown.- Must provide courteous and friendly service to all staff.- Perform related work as requested.The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2021-78777
Position Type
Regular Part-Time
Category
Accounting & Finance
Casino Property
M Resort
Job Locations US-NV-Henderson
- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar.- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may I?”- Performs cleaning and maintenance tasks such as cleaning tables, taking dishes to the kitchen, stocking beer, wine and ice as needed.- Takes out garbage as necessary.- Changes kegs, beer tanks, CO2 tanks, and pop for pop guns as needed.- Maintains the cleanliness and organization of all bar service areas.- Brings bar and grill glasses back from dishwashing/warewash support.- Takes empty kegs to Purchasing or warehouse location.- Responsible to clean all areas in bar.- Makes every effort to learn guest names and uses names to say, “Mr. or Mrs. Smith.”- Maintains company-issue uniform in good condition and reports to work in authorized uniform as mandated by organization. This includes maintaining a clean and well-groomed appearance in compliance with departmental and company dress code standards.- Must provide courteous and friendly service to all guests and staff.- Performs related work as requested.
Job ID
2021-78894
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following: • Follow proper register transaction procedures. • Adhere to the proper par stock procedures. • Have a complete understanding of all applicable laws and regulations concerning service of alcoholic beverages (as directed by Beverage Department). • Complete and oversee set-up and clearing of the bar area. • Monitor and train novice bartenders as dictated by management. • Remain up-to-date on Hotel current events and the hours of operation of all food and beverage outlets. • Must have the ability to pour up to 240 drinks per hour on a consistent basis. • Must have ability to read and follow specialty drink recipes as prepared by Beverage Manager. • Responsible for garnishing all cocktails from the bar area. • Maintain consistent and appropriate accountability for all moneys at the bar. • Responsible for cash banks and slot banks, exceeding $1,000.00. Proper procedures for handling comps, room charges, Credit cards, officer’s checks and coupons. • Proper completion of cash turn-in sheets, voids, etc., with appropriate distribution. • Maintain a safe and sanitary workplace. • Must provide courteous and friendly service to all guests and team members. • Performs related work as requested. 
Job ID
2021-78893
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following:   - Familiarize yourself with service standards for the restaurant, especially table setups, beverage service and prebusing of tables. - Clean and set each table completely before going to another. - Clear all dirty dishes, wipe table with clean cloth, clean ashtrays, wipe booths and chairs.  Reset table completely and properly. - Stock service stations, glasses, cups, silverware, etc. - Keep restaurant clean, floors, carpet, service stations, etc. - Handle all silver, glass and china in a sanitary manner, from the handles of silverware and cups, to the bottom of glasses. - Assist wait persons, if possible. Never neglect own duties to get beverages, for Wait Persons. - Never pick up money or guest checks from tables. - Supply the sidestand with bulk supplies. - Empty garbage from the sidestand areas. - Remove condiments and re-useable from bus carts. - Break down side station. - Perform related tasks as dictated by your supervisor. - Maintain and clean coffee urns. - Maintain milk dispenser, juice machine, ice tea machine, soda dispenser and clean dispensing units, as needed. - Ensure all stations are clean and stocked before the end of shift. - Must provide courteous and friendly service to all guests and team members. - Performs related work as requested.   The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job. 
Job ID
2021-78892
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following:   - Responsible for setting up and breaking down various cooking stations and the filling of supply requisitions for stocking them. - Assist other cooks by performing duties such as stirring soups, watching roasts for temperature and time assignments, watching broiled items to prevent charring and preparing chopped vegetables for the sauce cook’s food preparation. - Observe, learn, understand, and eventually perform all tasks carried out in the kitchen by other cooks. - Responsible for working in all the various phases of the kitchen operation, and gathering enough exposure to the different functions in order to understand the entire kitchen operation. - Maintain a safe and sanitary work area. - in a courteous manner, assist and welcome all team members with a good morning or good afternoon. - Maintain a professional and courteous demeanor with all team members and staff. - Must provide courteous and friendly service to all staff. - Performs related work as requested.    The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2021-78902
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following:   - Responsible for setting up and breaking down various cooking stations and the filling of supply requisitions for stocking them. - Assist other cooks by performing duties such as stirring soups, watching roasts for temperature and time assignments, watching broiled items to prevent charring and preparing chopped vegetables for the sauce cook’s food preparation. - Observe, learn, understand, and eventually perform all tasks carried out in the kitchen by other cooks. - Responsible for working in all the various phases of the kitchen operation, and gathering enough exposure to the different functions in order to understand the entire kitchen operation. - Maintain a safe and sanitary work area. - in a courteous manner, assist and welcome all team members with a good morning or good afternoon. - Maintain a professional and courteous demeanor with all team members and staff. - Must provide courteous and friendly service to all staff. - Performs related work as requested.    The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2021-78844
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
 Duties include, but are not limited to the following: - Apply skill in dealing individual games.- Provide prompt, accurate and courteous service to playing guests, in accordance with standard procedure. - Handle guest transactions for "buy-ins" and "pay-offs". - Verify fill and credits for the game. - Notify Floor-person of any irregularities in guest play and transactions during the shift. - Take losing bets and pay winning bets according to established rules and procedures. - Provide courteous and friendly service to all staff and guests. - Perform related work as requested. - Adhere to Title 31 Gaming Regulations as applicable to the Casino Department. 
Job ID
2021-78874
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary:   - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Supports maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Sous Chef with administrative duties. - Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters. SUPERViSORY RESPONSiBiLiTiES                                                   This job may or may not have supervisory responsibilities.   - Manages work procedures and expedites workflow. - Provides coaching and counseling to team members.
Job ID
2021-78907
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for The M Resort, Tropicana Las Vegas, and Zia Park properties: - Responsible for directing the overall operations and staff of the Compliance department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Serves as the property BSA/Compliance Officer for all properties of responsibility. - Ensures scheduling is performed in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Develops and recommends policies and standard operating procedures. Monitors effective administration of all departmental policies and standard operating procedures; makes recommendations as needed.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Responsible for assisting in the training, implementation, and enforcement of the property SARC/Title 31 and Responsible Gaming compliance programs.- Ensures compliance with reporting commitments required by the Corporate office and regulatory agencies.- Ensures adherence with Corporate-mandated compliance programs, including Responsible Gaming program, including conducting quarterly Responsible Gaming interviews and preparing status report regarding the Company’s Responsible Gaming program.- Serve as liaison to the Nevada and New Mexico Gaming Control Boards and New Mexico Racing Commission to ensure timely responses to incident reports; review and prepare draft responses to compliance-related issues raised.- Oversees and participates in preparation of annual license renewal submissions to Nevada and New Mexico Gaming Control Board and New Mexico Racing Commission.- Collaborates with company management and the Nevada and New Mexico Gaming Commissions and New Mexico Racing Commission to ensure significant changes to the company’s operating environment (new facilities, system upgrades, gaming mix changes, etc.) are completed in accordance with NGCB, NMGB, and NMRC regulations.- Provides training to new and existing staff as needed.- Ensures organized set of detailed records and files to document transactions are kept in accordance with regulations.- Provides guidance to gaming operations and other departments, as needed.- Assists in licensing process of Las Vegas Service Center team members as needed.- Works closely with department managers to ensure they have a thorough understanding of gaming regulations and general procedures.- Compiles reports for Nevada and New Mexico Gaming Control boards and New Mexico Racing Commission and submits necessary paperwork on behalf of the property, as needed.- Keeps property updated with latest gaming rules and regulation requirements.  Ensures property is in compliance at all times.- Conducts in-depth investigation of suspicious activity, as needed.- Oversees, reviews and revises SOX and NGCB Internal Control procedures, as needed.- Works closely with General Manager and Executive Team to ensure they have a thorough understanding of gaming regulations and general procedures.- Ensures properties are informed of new gaming rules and regulation requirements. Ensures properties are in compliance at all times.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. Develop and maintain working relationships with regulatory agencies.- Implements and monitors the effective administration of the AML / Know Your Customer Program for all properties of responsibility.- Performs the annual Risk Assessment and revises the AML Program as needed for properties or responsibility. - Ensures CTRs and SARs are filed timely. - Creates and maintains KYC/CDD profiles. Monitors and ensures special MICs audits are completed timely.- Reviews, identifies, evaluates and resolves compliance issues, internal and external audit findings and submits responses of corrective action.- Maintains strict confidentiality in all departmental and company matters.SUPERVISORY RESPONSIBILITIES                                                  This job will have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendations for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Responsible for employee performance (disciplining, coaching, counseling).
Job ID
2021-77976
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary:   - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory. - Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction. - Follows established quality assurance procedures to ensure acceptable health department and customer service standards. - Responds to guest needs and reports problems to Manager. - Assists Manager with administrative duties, as assigned. - Assists in conducting pre-shift meetings to relay pertinent information on assigned shift. - Assists in cleaning and reset of F&B Outlet as necessary during assigned shift. - Monitors appearance of food/beverage served and communicates deviations in accordance with established standard. - Assists in cross training of team members while encouraging, reinforcing and supporting peers and team. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78905
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following:   - Responsible for full knowledge of all menu items, ingredients, and prices, including beverage. - Demonstrate a thorough knowledge of the sequence of service and follow it at all times. - Able to describe all items on menu and drink specials. - Assist other servers to give the best possible service. - Perform necessary sidework. - Handle guest checks according to internal hotel policy. - Follow departmental rules to ensure safety, cleanliness and guest satisfaction. - Responsible for proper uniform attire and proper name tag. - Serve all food and beverages with proper garnishes. - Monitor all tables in station to be sure that they are maintained in a neat and orderly fashion. - Make every possible effort to approach every table within two minutes. - Maintain teamwork with other team members at all times. - Maintain a level of service, be able to greet a guest within 1 minute, approach the table within 2 minutes, and serve cocktails/beverages within 3 minutes. - Must provide courteous and friendly service to all guests and team members. - Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2021-78890
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising day to day operations and managing staff for the Front Desk, Guest Services and Spa/Salon/Fitness Center; functions as a strategic leader with responsibility for all aspects of the operation. - Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Supports in the development and implementation of the strategic plan and vision for the division consistent with company’s objectives- Maintains open communication with Casino Marketing to ensure coordination of requests and events- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Maintains all master and direct bill accounts and coordinates with Accounting staff to ensure correct billing. Responsible for posting charges, and settling of folios for individuals and groups, if applicable- Coordinate with Marketing and Promotions in order to ensure successful execution of Spa activities.- Conduct monthly physical retail and linen inventory in order to track health club cost of sales and ensure company assets are accurately accounted for.- Responsible for ensuring OSHA standards are followed. - Makes recommendations pertaining to hotel policies and services and resolve occupants’ complaints while supporting all customer service programs.- Responsible for maintaining maximized occupancy and revenue for Hotel operations, including management of daily arrivals and departures in reservation system.- Makes recommendations for financial activities of Hotel such as setting room rates and policies/procedures.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.SUPERVISORY RESPONSIBILITIES                                                    This job has supervisory responsibilities. - Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Determines work procedures and expedites workflow.- Responsible for employee performance (disciplining, coaching, counseling). 
Job ID
2021-78822
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES:Duties include, but are not limited to the following:   - Properly present clean menus to our guests. - Collect and inspect all menus, discarding the worn ones. - Maintain the professional appearance of the hostess stand. - Supply guests with information on services available at the Hotel/Casino, including all of our restaurants. - Monitor the waiting line to determine if there are large parties waiting. - Answer telephone at the hostess stand. - Monitor the performance and completion of sidework. - Handle initial guest complaints. inform manager on duty immediately of any problems or concerns. - Assure smooth transition during shift changes.     Remain on duty until relief is present and acknowledges that they are ready to take over. - Ensure that tables are properly set to start each shift. - Assist the manager with breaks. - Must provide courteous and friendly service to all guests and team members. - Performs related work as requested.   The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2021-78891
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTIES: Duties include, but are not limited to the following: Maintain the cleanliness of all areas assigned. Sign for beepers, keys and port-a-vac for assigned areas. Check with supervisor for any area needing specific attention. Check elevators and tracks to ensure cleanliness. Maintain linen and supply inventories in linen rooms. Clean and mop all linen rooms and straighten shelves as required. Maintain GRA carts periodically during shift. Clean cigarette urns both inside and outside as needed. Prepare list of items needing repair. Answer and handle all service calls as quickly as possible. Check all rollaways and baby cribs for serviceability. Check with Supervisor for any projects before starting a deep clean. Frequently spot check and clean hallway mirrors. Deep clean all rooms in assigned area in each quarter. Maintain balconies in clean manner. Clean assigned stairwells. Vacuum assigned hallways. Clean ice machines, soda machines and floors. Maintain GRA vacuums, belts and bags. Receive and stock housekeeping supplies. Must provide courteous and friendly service to all staff and guests. Perform other related duties as requested.The above statements represent a general outline of principal job functions and should be not be construed as acomplete description of all aspects and requirements inherent in this job.
Job ID
2021-78426
Position Type
On-Call
Category
Hotel Operations & Retail
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Partners with HR Business Partners to meet the needs of departments within the business unit.- Supports the internal and external recruitment efforts for the property by coordinating all efforts with the Talent Acquisition team.- Conducts effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues.- Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions, terminations and performance reviews).- Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.- Conducts exit interview, record feedback/dialog, and report patterns to management.- Assists in the handling of unemployment compensation claims.- Facilitates identified training programs for the property; including but not limited to, New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness and supervisory/management development training. - Provides HR Policy guidance and interpretation consistent with Core and Local policies, State and Federal statutes and collective bargaining agreements, where applicable.- Attends training and meetings, as required.- Collects, analyzes and looks for trends in human resources data to make suggestions relating to HR strategy- turnover, engagement, and leadership opportunities.- Assists with design and execution of engagement, wellness and retention events.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-78753
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following:   - Prepare fruits and vegetables for serving, by washing, peeling, cutting, and placing items in their respective refrigerators for future use. - Prepare a variety of cold meats and seafood items such as cracking or removing the shell from seafood, slicing cold cuts for serving, and breading fish. - Prepare various menu items and garnish them accordingly. - Prepare toast, pancakes, and hour d’oeuvres, both hot and cold. - Dish up and garnish all desserts, such as ice cream, sodas, pies, cakes and fruit cups. - Responsible for conserving waste and utilizing all products and byproducts to facilitate a lower food cost. - Operate small kitchen equipment such as mixers, slicers, and cutters. - Must provide courteous and friendly service to all staff. - Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2021-78901
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following:- Adhere strictly to all Gaming regulations.- Verify cash turn ins from operating departments.- Verify various types of cash paid outs.- Verify cashiers banks.- Prepare accountability to determine daily revenue.- Prepare daily bank deposit on revenue.- Cash customer checks cashing within prescribed limits.- Ensure all transactions are accurate.- Must provide courteous and friendly service to all staff and guests.- Perform related work as requested.- Enroll new members in Players Club and assist existing members.- Effectively communicate the benefits of Players Club membership to all guests.- Maintain comprehensive knowledge of all current and upcoming promotions, events and special offers throughout the property and effectively communicate to guests.- Fulfill all promotional offers to be redeemed at the club, including but not limited to coupons, prizes, redemptions, entertainment tickets and drawing tickets.- Operate point of sale register handling cash and Credit cards accurately for entertainment ticket sales.- Participate and assist in any needed capacity with all casino and property-wide events.- Maintain knowledge of other departments and M Resort entities, their location and how to reach a particular supervisor or manager.The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job. 
Job ID
2021-78723
Position Type
On-Call
Category
Hidden (8743)
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Use of computer to redeem gifts for our guests. - Ability to use a “cutting tool” provided by the company to open large amounts of boxes         each gift day. - Ability to lift up to 20 pounds on an ongoing basis during the gift day. - Safety awareness is paramount by assisting to keep areas clean of debris and clutter. Also by        adhering to basic rules of safety when lifting and when using company equipment. - Ability to present Forbes 5 star guest service and interactions with both guests and other        team members while working in a fast-paced environment. - Ability to stand on feet for the duration of an up to 8-hour shift.- Move boxes from one location to another by carrying, use of a hand truck or cart throughout the shift - After on the job training, assist at events such as Bingo, Concerts and Tournaments. - Set-up of event areas prior to and at the end of the Concert, Bingo or tournament (could include tablecloths, chairs, cushions, etc.) - Assist with ticket “Will Call” and ticket distribution. - Assist with “ushering” guests to their seats and provide information to concert guests. - Provide basic administrative assistance when asked. - Must be able to work in inclement weather. - Must be available to work both early and late shifts Monday thru Sunday. - Must work a minimum of 5 shifts per month is required. 3 or more shifts worked must be late shift. - Must have ability to access schedule online. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78795
Position Type
On-Call
Category
Marketing & Entertainment
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Use of computer to redeem gifts for our guests. - Ability to use a “cutting tool” provided by the company to open large amounts of boxes         each gift day. - Ability to lift up to 20 pounds on an ongoing basis during the gift day. - Safety awareness is paramount by assisting to keep areas clean of debris and clutter. Also by        adhering to basic rules of safety when lifting and when using company equipment. - Ability to present Forbes 5 star guest service and interactions with both guests and other        team members while working in a fast-paced environment. - Ability to stand on feet for the duration of an up to 8-hour shift.- Move boxes from one location to another by carrying, use of a hand truck or cart throughout the shift - After on the job training, assist at events such as Bingo, Concerts and Tournaments. - Set-up of event areas prior to and at the end of the Concert, Bingo or tournament (could include tablecloths, chairs, cushions, etc.) - Assist with ticket “Will Call” and ticket distribution. - Assist with “ushering” guests to their seats and provide information to concert guests. - Provide basic administrative assistance when asked. - Must be able to work in inclement weather. - Must be available to work both early and late shifts Monday thru Sunday. - Must work a minimum of 5 shifts per month is required. 3 or more shifts worked must be late shift. - Must have ability to access schedule online. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78797
Position Type
Regular Part-Time
Category
Marketing & Entertainment
Casino Property
M Resort

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