Penn National Gaming, Inc.

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Job Locations US-NV-Henderson
MAJOR JOB DUTIES: Duties include, but are not limited to the following:   - Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds by changing bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning of bathroom including but not limited to toilet, walls/windows doors, mirrors, shower/tub, floors. Vacuuming of rooms- Able to release rooms as guest ready- Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally - Able to bend and stretch 95% of the working day- Able to stand for extended periods of time- Able to read MSDS , CHIP labels- Able to use proper personal protection equipment when needed- Able to communicate with hotel guests and team members both verbally and written- Able to understand directions given by management The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2020-75268
Position Type
On-Call
Category
Hotel Operations/Retail
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTIES: Duties include, but are not limited to the following:   - Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds by changing bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning of bathroom including but not limited to toilet, walls/windows doors, mirrors, shower/tub, floors. Vacuuming of rooms- Able to release rooms as guest ready- Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally - Able to bend and stretch 95% of the working day- Able to stand for extended periods of time- Able to read MSDS , CHIP labels- Able to use proper personal protection equipment when needed- Able to communicate with hotel guests and team members both verbally and written- Able to understand directions given by management The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2020-75852
Position Type
Regular Part-Time
Category
Hotel Operations/Retail
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Extends upbeat and positive greetings to guests and portrays great customer service that aligns with our marquee service standards (A.C.E.S)- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company service standards and programs (A.C.E.S) - Responsible for providing customers with information about property outlets and events, including operating hours, locations, and details- Responds to queries, solves and/or refers problems to the correct persons - Greet all guests, both in groups and individually, upon arrival and departure ensuring engagement consistent with company standards (A.C.E.S) - Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with VIP guests by providing excellent guest service- Communicates with customers about upcoming events, preferences and information about our property.- Supports departments with special event needs
Job ID
2020-75854
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort
Job Locations US-NV-Henderson
Major Job Duties:Duties include, but are not limited to the following.- Assit with schedule and maintain all Security activities. Make assignments at the beginning of each shift.- Inspect all officers on shift for appearance (uniform and grooming) and equipment and correct deficiencies when observed.- Make recommendations to Shift Manager on hire/termination of assigned security officers.- Observe, superivse and instruct assigned shift security officers in the performance of their duties.- Continually evaluate job performance.- Brief relieving Shift Manager on all incidents during the shift.- Supervise and conduct on-the-job training for all new officers assigned to the shift.- Check to ensure that a proper written log is maintained at the Security booth.- Maintain follow-up to ensure adherencce to schedules and work standards.- Assist and direct other Shift personnel during fire alarms and other emergency situations to ensure that all procedures are adhered to.- Present self in a professional manner at all times. - Must provide friendly and courteous service to all guests, staff and co-workers.- Performs related work as requested.
Job ID
2020-75855
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort
Job Locations US-NV-Henderson
Major Job Duties: Duties include, but are not limited to the following:- Maintain vigilance at assigned posts for all activities.- Maintain routine patrols throughout the premises while on watch for criminal activities and any general non-compliance to company rules and policies.- Attempt to provide safe, secure transportation of house monies between one point to another.- Provide visual surveillance of all areas in an attempt to detect fire and safety hazards which might compromise the well being of life and property.- Keep alert for undesirables, juveniles (persons under the age of 21 years in the casino), slot cheats, purse thieves,  and other persons who are disruptive to the establishment.- Provide all escorts and act as a runner for gaming requests such as pit fills.- Provide detailed written incident reports which document problems in accordance with the P & P Manual.- Acquire knowledge of the procedures and operations of all emergency equipment (including warning and announcement devices) located throughout the property.- Acquire knowledge on the operation of all fire detection and suppression equipment property wide.- Acquire knowledge of CPR and basic first aid within the allotted time frame given by the Manager.- Acquire knowledge of and skills in the use of protective devices, handcuffs and basic defensive tactics.- Acquire an understanding of the Nevada  Statutes,  Chapter 465 laws on cheating, OSHA mandates, and ADA mandates.- All duties and tasks assigned by the Security Director, Security Shift Manager, and the Vice President  Security & Surveillance.- Patrol property and attempt to protect assets as needed.- Complete appropriate fills and runs using the proper procedures, ensuring that ALL necessary documents are signed.- Answer telephone using the proper telephone etiquette and dispatches to the appropriate departments.- Respond to and handle emergencies using the proper methods, and the correct safety procedures.- Escort team members to the appropriate bank for daily drops.- Attempt to provide security and protection for guests and team members.- Attempt to maintain law and order on property in conjunction with local law enforcement agencies.- Handle all monetary transactions between the casino cage and the gaming tables in compliance with the State Gaming Regulations, and by management.- Secure and attempt to protect the casino cage.- Change all boxes on the gaming tables for the count on each shift: Boxes from each shift are to be taken to the soft count room for proper storage.- Maintain a written log of incidents involving guests or team members and prepare additional detailed reports as may be required. Document and effectively write reports on all incidents.- Administer first aid and assist injured guests and team members.- React promptly to disturbances at the gaming tables, bar area or any other areas assigned during shift.- Receive instructions on how to use oxygen and first aid equipment.- Stand by the casino cashier cage whenever the cage is accessed by anyone other than a cage team member.- Respond to fire alarms and other emergencies within the property.- Conduct crowd control and direct traffic as needed.The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2020-75725
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort
Job Locations US-NV-Henderson
Responsibilities:- Observe and report on all areas under surveillance to ensure compliance with the Hotel and Casino’s in-house Regulation “6”, Gaming Control Board Regulations, and in-house gaming policies and procedures.- Record and observe casino games, sports book, count rooms, slots, keno, bar areas and casino cage, cashier areas including all money transactions.- Know basic strategy of all games and the count(s).- Write all necessary incident reports.- Communicate with Casino, Cage, Security and Slot Management with any relative information.- Rotate all video tapes when necessary.- Perform technical maintenance, as required.- Present self in a professional manner possessing a team attitude at all times.- Must provide courteous and friendly service to all guests, staff and co-workers.- Perform related work as requested.
Job ID
2020-74644
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort

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