Penn National Gaming, Inc.

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Job Locations US-IL-Alton
- Prepares all orders according to specification. - Preps food items (e.g., soups, sauces, meats, vegetables, baking as needed, etc.) for daily use. - Preps line for each meal.  Stocks backup (e.g., steaks and seafood) in cooler. - Keeps service area clean.  Sanitizes, cleans hood vents, washes walls, sweeps and mops, etc. - Rotates and labels food in cooler. - Prepares closing: restocks, wraps open foods, puts foods in cooler, etc. - Confers with Culinary Management as to up to date reservation and house counts as appropriate. - Checks with Culinary Management for preparation and presentation of daily specials, substitutions, and product use and availability. - Completes opening and closing side work completely. - Notifies Kitchen Management when supplies are running low.  Requests inventory items from supervisors using Stratton-Warren system. - Secures all equipment needed for line production. - Inventories amounts of prepared food from previous day. - Transfers foodstuffs from walk-in to reach-in. - Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-78697
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Complies with company policies, all state and federal regulations, and internal controls as relates to this position. - Conducts the drop on all EGDs.  Sorts and counts coin and vouchers using counting machines and scanners.  Completes cash count to vault sheet. - Prepares money and tickets to be put into counting machine; opens drop boxes, empties money and tickets, clears and resets box. - Operates counting machines, straps cash, and bags coin. - Verifies grand total with Casino Accounting. - Maintains Count Room machines, supplies, and general area.  Cleans machines, performs preventive maintenance, and cleans Count Room area. - Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-78362
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Comply with company policies; all state and federal regulations; and internal controls as it relates to this position.- Conducts the drop on all EGDs.  Sorts and counts coin and vouchers using counting machines and scanners.  Completes cash count to vault sheet.- Prepare money and tickets to be put into counting machine, open drop boxes, empty money and tickets, clear and reset box.- Operate counting machines, strap cash and bag coin.- Verify grand total with casino accounting.- Maintain count room machines, supplies and general area.  Clean machines, perform preventive maintenance and clean count room area.- Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity or improved guest service
Job ID
2019-70324
Position Type
Regular Part-Time
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
Job ID
2021-78462
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Takes orders and serves drinks to customers.  includes icing glasses, finishing setups, and garnishing as necessary.  Ensures hot beverages are hot when served and frozen beverages are frozen. - Collects proper money for these beverages. - Cleans and maintains station: removes trash, removes empty cups or bottles, pushes in chairs, etc.  Must constantly pre-bus station.  Follows Health and Safety Rules. - Must become trained and certified in TiPS. - Knows hours of all Food and Beverage outlets and memorizes their food items to have ability to inform guests when asked. - Knows all drink prices. - Does public relations for the company: sells the casino and landing (i.e., knows their respective products and up sells), and answers guest questions. - Performs side work; makes coffee, stocks and cleans waitress station, cleans work area, etc. - Verifies guest is of legal drinking age when unsure. - Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-78510
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Effectively responds to supervisor’s requests in all areas of customer interaction and customer concerns. - Repairs and installs electrical systems: repairs heaters, light switches, and outlets; wire panels, transformers, light fixtures, etc. - Performs general preventive maintenance; changes filters, lubricates mechanical parts, cleans ice machines, changes light bulbs, etc. - Performs general carpentry work; frames walls, hangs drywall, builds shelves, lays carpet, etc. - Maintains HVACsystem; repairs and cleans units, changes filters, lubricates parts. - Performs locksmithing tasks; repairs locks, door handles, and door closers; installs new door equipment; cuts keys. - Performs miscellaneous other maintenance tasks; welding, painting, furniture repair, landscaping, small engine repair, snow removal, etc.- Removes snow from sidewalks, parking lots, stairs, ramp ways, exits, barge facilities, and restaurant facilities. - Visually inspects and tests machinery and equipment. - Listens for unusual sounds from machines or equipment to detect malfunctions and discusses machine operation variations with supervisors or other maintenance workers to diagnose problems or repair machines.- Dismantles defective machines and equipment and installs new or repaired parts. - Cleans and lubricates shafts, bearings, gears, and other parts of machinery. - Installs and repairs electrical apparatus, such as transformers and wiring, and electrical components of machinery and equipment. - Lays out, assembles, installs, and maintains pipe systems and related hydraulic and pneumatic equipment, repairs and replaces gauges, valves, pressure regulators, and related equipment. - Repairs and maintains physical structure of establishment. - Sets up and operates machine tools such as lathe, grinder, drill, and milling machine to repair or fabricate machine parts, fixtures, and tools. - Operates cutting torch or welding equipment to cut or spin metal parts. - Handles all general maintenance needs related to landing and off site offices. - Employees may be required to perform duties outside of their normal job descriptions where, in the company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-78279
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
The Penn St. Louis finance team seeks an Operations/Financial Analyst. This position will primarily support the leadership team of the Argosy Casino Alton, Illinois property while also furthering the goals of the St Louis Regional Planning & Analysis team.  The position reports directly to the Director of Planning and Analysis but will work daily with the property Finance leader. Physical presence at the Alton Casino is preferred but remote options can be discussed with the right candidate. This role is exposed to all areas of the business, including Gaming, Food & Beverage, Marketing, and all support departments. In addition, you will have interactions with all levels of leadership. Responsibilities:- Analyzes data to determine appropriate revenue and expense forecasts.- Compiles and reports department performance to leadership.- Monitors labor costs and reports to finance team and operations departments.- Compares actual operating results to budget and prior year and explains variances. - Identifies EBITDA generating opportunities by driving revenue initiatives or expense controls.- Assists Accounting in monthly financial close process.- Heavily involved in preparing the annual budget, operational reviews, and presentations with senior leadership.- Prepares recurring and ad-hoc reporting to include:- Daily Operating Report- Capital expenditures- Marketing reinvestment- Competitor performance- Labor productivity- Effectively communicate with all levels of leadership.- Pro-actively assists co-workers as needed.- Displays the ability to be a team player and interface with other departments to develop key relations to insure maximum efficiency in completing job tasks.- Prioritizes, organizes, and completes multiple tasks.- Supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensure compliance with all regulatory compliance within area of responsibility.
Job ID
2020-75572
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Cleans lobbies, lounges, rest rooms, corridors, elevators, stairways, ramps, Prom areas, and patron parking lot. - Machine sweeps, mops, scrubs, waxes, and polishes floors. - Cleans rugs, carpets, upholstered furniture, and draperies. - Dusts furniture.  Washes walls, ceiling, and woodwork. - Washes window glass, door panels, and sills. - Cleans wall and ceiling fixtures. - Empties wastebaskets and empties and cleans ashtrays.- Transports trash and waste to disposal area. - Replenishes restroom supplies. - Responds to calls for Housekeeping problems (i.e., broken glass, spills, backups, etc.). - Employees may be required to perform duties outside of their normal job descriptions where, in the company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service. - Complies with company policies, all state and federal regulations, and internal controls as relates to this position.
Job ID
2021-78242
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Performs Cashier buys: verifies money and total amount of buy. - Balances Main Bank to impressed amounts and in certain banks non-impressed amounts.  Verifies cash drawer at beginning and end of shift and makes sure all paperwork is filled out properly.- Processes slot machine jackpots: enters into computer, calls Surveillance, completes W2G forms when needed, and pays out money. - Cashes customer’s checks. - Performs Cashier or Vault duties when necessary. - Performs Count Team Member duties when needed. - Cashes chips.  Redeems player’s winnings for cash. - Refunds safekeeping/customer deposits and found money. - Processes Markers for Credit Players. - Verifies Credit Lines for Players. - Processes and cashes Credit card cash advances. - Processes all fills and Credit with Table Games.- Balances cash drawers.  Ensures that the drawers are at appropriate impressed or non-impressed amount at the beginning and end of each shift. - Does buys with Window Cashiers.  Keeps drawer stocked throughout current shift and for the next shift.  Also does buys with Vault for chips and cash. - Completes all necessary paperwork: Main Bank Summary, multiple logs, CTR, check log, Marker issuance, and iOU Control log and key logs. - Receipts in Dealer, Cage, Security, and Slot tokes. - Performs Redemption Kiosk drop and emergency Kiosk fills. - Communicates effectively with customers in a pleasant, professional manner. - Accurately counts money and exchanges coins or gaming chips for customers.- Complies with company policies, all state and federal regulations, and internal controls as relates to this position.- Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-78899
Position Type
Regular Full-Time
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Must promote and maIntaIn all steps of the Red Carpet Customer ServIce program wIth each patron and employee you come In contact wIth. - EffectIvely responds to supervIsor�s requests In all areas of customer InteractIon and customer concerns. - ProvIdes securIty to assIgned area or parkIng lot; maIntaIns hIgh vIsIbIlIty, handles problem sItuatIons, and watches for safety hazards. - ProvIdes securIty escorts for all monetary transfers, fIlls, and credIts. - ProvIdes securIty escort as requested for jackpot wInners. - Oversees customer boardIng and dIsembarkIng: provIdes crowd control, dIrects traffIc, checks ID�s, and checks for oversIzed bags, cameras, bottles, and other Items not allowed on property. - ResponsIble for actIvely patrollIng sectIons/floor lookIng for InteractIon opportunItIes, answerIng calls whIle stIll maIntaInIng the abIlIty to buIld relatIonshIps. - ProvIdes assIstance to customers: gIves dIrectIons, calls cabs, assIsts wIth car trouble, etc.� ProvIdes specIal assIstance to dIsabled patrons, as necessary. - AssIsts wIth Table and Slot drops.� Observes Count members durIng the valIdator drop and transports/escorts to Count Room.� - ProvIdes assIstance for Table drop by provIdIng drop boxes, observIng the count, and securIng drop boxes In the Count Room.� MonItors all entrances and exIts from Count Room, and Vault.� MaIntaIns logs of these actIvItIes. - Serves as dIspatcher.� DIspatches other Officers to varIous assIgnments and maIntaIns actIvIty log sheets.� Watches and records monItors and alarms. - WrItes detaIled reports as requIred for IncIdents InvolvIng law vIolatIons and/or vIolatIons for company polIcy and/or procedure. - TestIfIes In court on behalf of the company as necessary. - AdmInIsters fIrst aId and lIfe support when necessary (CPR/AED). - OccasIonally, strenuous physIcal actIvIty Is requIred. - Is famIlIar wIth emergency procedures for all Argosy CasIno patrons and employees, IncludIng abandon shIp, fIre, man overboard, and bomb search. - ComplIes wIth company polIcIes, all state and federal regulatIons, and Internal controls as relates to thIs posItIon. - Employees may be requIred to perform dutIes outsIde of theIr normal job descrIptIons where, In the company�s judGMent, It Is necessary In the Interest of effIcIency, productIvIty, or Improved guest servIce.
Job ID
2020-76373
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with.- Effectively responds to supervisor’s requests in all areas of customer interaction and customer concerns.- Provides security to assigned area or parking lot; maintains high visibility, handles problem situations, and watches for safety hazards.- Provides security escorts for all monetary transfers, fills, and credits.- Provides security escort as requested for jackpot winners.- Oversees customer boarding and disembarking: provides crowd control, directs traffic, checks ID’s, and checks for oversized bags, cameras, bottles, and other items not allowed on property.- Responsible for actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships.- Provides assistance to customers: gives directions, calls cabs, assists with car trouble, etc.  Provides special assistance to disabled patrons, as necessary.- Assists with Table and Slot drops.  Observes Count members during the validator drop and transports/escorts to Count Room. - Provides assistance for Table drop by providing drop boxes, observing the count, and securing drop boxes in the Count Room.  Monitors all entrances and exits from Count Room, and Vault.  Maintains logs of these activities.- Serves as dispatcher.  Dispatches other Officers to various assignments and maintains activity log sheets.  Watches and records monitors and alarms.- Writes detailed reports as required for incidents involving law violations and/or violations for company policy and/or procedure.- Testifies in court on behalf of the company as necessary.- Administers first aid and life support when necessary (CPR/AED).- Occasionally, strenuous physical activity is required.- Is familiar with emergency procedures for all Argosy Casino patrons and employees, including abandon ship, fire, man overboard, and bomb search.- Complies with company policies, all state and federal regulations, and internal controls as relates to this position.- Employees may be required to perform duties outside of their normal job descriptions where, in the company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2020-75659
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
-  Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with. - Complies with company policies, all state and federal regulations, and internal controls as it relates to this position. - Resets machines and repairs minor malfunctions. - Performs routine procedures with slot machine printers, bill validators, adding/removing paper, and performing minor repairs. - Handles jackpot requests. - Provides customer service to slot players (e.g., handles complaints and answers questions). - Promotes Slot Player club cards and duties include getting new card sign-ups and authorizing/retrieving comps for players. - Cleans area around machines when time allows. - Performs all other related and compatible duties as assigned. - Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-79018
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with.- Complies with company policies, all state and federal regulations, and internal controls as it relates to this position.- Resets machines and repairs minor malfunctions.- Performs routine procedures with slot machine printers, bill validators, adding/removing paper, and performing minor repairs.- Handles jackpot requests.- Provides customer service to slot players (e.g., handles complaints and answers questions).- Promotes Slot Player club cards and duties include getting new card sign-ups and authorizing/retrieving comps for players.- Cleans area around machines when time allows.- Performs all other related and compatible duties as assigned.- Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2020-75393
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
• Responsible for supervising staff and management in the table games department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.• May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.• Works closely with the Assistant Shift Manager and/or Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.• Make suggestions for improvement on standard operating procedures as needed.• Shares responsibility of the overall engagement of all team members with Assistant Shift and/or Shift Manager by addressing and managing team member feedback, suggestions, complaints, and grievances. • Responsible for the accountability of the chips, cards, dice and all other gaming equipment.• Assists with verifications of table inventories and effectively manages table limits.• Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.• Maintains a continuous inspection of cards and dice ensuring the security of assigned table games.• Shares responsibility for the overall integrity of daily operations.• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. • Ensures efficient operations table games protection.• Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. • Accounts for chips on assigned games. This includes but not limited to making fills and credits as needed.• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.• Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78492
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays the appropriate game outcomes.- Maintains game security and protects company assets at all times.- Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
Job ID
2020-74905
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Alton
Job Locations US-IL-Alton
- Attends Dealer School for the duratIon of the school whIle havIng satIsfactory attendance accordIng to Argosy Alton�s local Attendance polIcy. - ProvIdes accurate and effIcIent dealIng at assIgned table game. - Follows game procedures when dealIng Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or varIatIon of table games. - ProvIdes prompt, courteous, and accurate dealIng at assIgned table(s). - Adheres to all company and departmental polIcIes and procedures and state regulatIons as It relates to thIs posItIon. - Performs accurate chIp and cash transactIons accordIng to establIshed polIcIes. - ReceIves wagers from customers and pays the approprIate game outcomes. - MaIntaIns game securIty and protects company assets at all tImes.�� - AssIsts guests and/or traIners In understandIng the rules and ensures adherence to establIshed polIcIes and procedures. - Adheres to schedulIng and coordInates wIth manager regardIng any concerns, wIth attentIon to guest satIsfactIon. - EnthusIastIcally supports, actIvely promotes, and demonstrates superIor customer servIce In accordance wIth departmental and company standards and programs.� - Performs all job dutIes In a safe and responsIble manner IncludIng keepIng areas clean and free of safety hazards, debrIs, and lItter. - ResponsIble for ensurIng regulatory complIance wIthIn area of authorIty and reportIng potentIal Issues to management. - MaIntaIns strIct confIdentIalIty In all departmental and company matters. **Please note thIs Is not a toked posItIon, as thIs posItIon would only be workIng In a traInIng facIlIty.� PartIcIpatIon and selectIon for DealIng School does not guarantee future offers of employment**
Job ID
2020-76564
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Alton

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