Penn National Gaming, Inc.

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Job Locations US-CO-Black Hawk
- Troubleshooting, repair, and maintenance of commercial laundry equipment and related equipment.- Knowledge of water re-use systems is desirable.- Maintain the cleanliness of the equipment and the laundry room by performing weekly blow-downs of the equipment and duct work to eliminate the build-up of lint.- Working as part of a team you must be willing and able to help out in other areas of the Facilities department when needed.- Design and implement plans for new installations.- Coordinate and schedule outside contractors as needed.- Preventative maintenance. - Parking lot and grounds clean-up. - Repair and maintenance on HVAC equipment and systems.- This is a uniformed position, which requires that Team Member’s are in compliance with uniformed appearance standards while on duty.- Assist with snow removal. - Other duties as assigned.
Job ID
2021-83172
Starting Salary
USD $20.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
The starting pay wage for this position is $26.00 and up (depending on experience)- To maintain, repair, install & perform preventative maintenance on all HVAC equipment such as air handler units, make-up air units, VAV boxes, fan coil units, fans and any other HVAC related equipment.- Must be able to troubleshoot motors and motor control circuits.- To maintain, repair, install and perform preventative maintenance on all refrigeration equipment such as walk-in coolers and freezers, ice machines and any other refrigeration related equipment.- Must be able braze and solder copper pipe and fittings to make repairs to refrigeration lines.- Work with a building automation system specifically Metasys & Niagra.- Inspects kitchen machines and equipment for conformance with operational standards and make any repairs or adjustments as needed.- Design and implement plans for new installations.- Coordinate and schedule outside contractors as needed.- Adheres to departmental quality standards.- Follows all safety rules.- Adheres to all regulatory, departmental, and company policies and procedures- Maintains strict confidentiality in all company matters.- Reviews assigned work orders and determines work priorities.- Working as part of a team you must be willing and able to help out in other areas of the Facilities department when needed.- This is a uniformed position, which requires that Team Member’s are in compliance with uniformed appearance standards while on duty.- Assist with Parking lot and grounds clean-up.- Assist with snow removal. - Other duties as assigned.
Job ID
2021-78668
Starting Salary
USD $26.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Demonstrate basic knowledge of cooking and preparation methods- Communicate recipe specificationsCommunicate clearly using appropriate language and conduct when engaging Guests and Team Members - Organize and prioritize work, and meet deadlines- Ensure quality standards and cost control measures are followed- Interact with fellow Team Members in a cooperative manner- Communicate clearly using appropriate language and conduct when engaging Guests and Team Members - Abide by all Health Department and Steritech food safety requirements- Participate in all required training and meetings essential to the position- Work flexible hours including evenings, weekends, and holidays- Responsible for all routine opening, during-service, and closing functions and checklists- Have a complete knowledge of MSDS location, cleaning products, equipment, PPE (Personal Protection Equipment) and supplies- Adhere to established department and property policies and procedures, including but not limited to: Standards of Conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation
Job ID
2021-85420
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips- Greets and welcomes each guest seated in the assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with the table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding the menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of products.- Resolves service issues according to established guidelines.- Itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.- Completes assigned side work as directed.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.
Job ID
2021-80441
Starting Salary
USD $9.30/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips - Greets and welcomes each guest seated in the assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with the table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding the menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of products.- Resolves service issues according to established guidelines.- Itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.- Completes assigned side work as directed.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.
Job ID
2021-80780
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - Itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.- Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. - Completes assigned side work as directed. - Knows and promotes current casino events and programs and can give guests directions to all casino areas.
Job ID
2021-86181
Starting Salary
USD $9.30/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within their control, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.
Job ID
2021-81669
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Types memos, letters, reports and materials as assigned by supervisor.- Maintains departmental files.- Designates Room Attendant work assignments.- Receives incoming calls from guest rooms and dispatches maintenance personnel as required.- Responsible for computer data entry of all work orders and inspections.- Maintains lost and found dispatch logs.- Physically performs key checks and lost key searches.- Maintains an orderly work area.- Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.- Maintains cleanliness of office.- Organizes supply closet items.- Prepares departmental line-up.- Maintains message boards in pre-shift area.
Job ID
2021-85968
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Delivers supplies as directed. - Responsible for the cleaning of all housekeeping equipment. - Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement. - Maintains strict confidentiality in all company matters.
Job ID
2021-82734
Starting Salary
USD $17.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $16/hr. plus experiential increases + FREE BUS Tickets for Graves + $500 Sign On Bonus  - Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Delivers supplies as directed.- Responsible for the cleaning of all housekeeping equipment. - Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement.- Maintains strict confidentiality in all company matters.
Job ID
2021-77748
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Greets and seats guests at tables according to guest preference and table availability. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner.
Job ID
2021-83531
Starting Salary
USD $15.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g. identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - If assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - Accurately enters all reservations into the computer system according to department policy and procedure. - Provides information to guests regarding local services and events. - Assists the Player Development team with all reservations and requests. - Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort. - Verifies duties and examines work for accuracy, neatness, and adherence to established policies and procedures. - Remains current on all casino activities and assists guests with all inquiries. - Answers phone and assists with clerical tasks. - Ensures that rooms are clean prior to issuing keys. - Receives cash, checks, Credit cards and comps in payment, obtaining proper approval and authorization. - Maintains an operating bank, renders bills, and issues change. - Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. - Responsible for the control of safe deposit transactions. - Works closely with the Executive Hosts to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed-upon arrangements. - Empowered to ensure guests’ problems/concerns are resolved in a prompt, courteous, and efficient manner. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-83241
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Responsible for Front Desk operations overnight, including overseeing Front Desk agents, Telecommunications, and Bell staff in the performance of their duties. - Provides direction and support for all staff members in order to achieve department goals and objectives. - Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards. - Oversees customer check-in/check-out. - Conducts all cash handling in accordance with established policy and monitors variances daily. - Monitors telephone communication via call monitoring system. - Authorized to verify pre-approved room comping levels and authorized to change incorrect information. - Processes discrepancy reports, rate variations, and Credit reports. - Works with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy. - Coordinates ViP arrivals and ensures all arrangements have been confirmed prior to arrival. - Ensures all eligible card holders are pre-registered, and room is checked prior to arrival. - Monitors volume to ensure fast, friendly, and efficient service. - Ensures that guest problems/complaints are managed in an effective, courteous manner. - Performs the night Audit for date roll. - Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information. - Performs duties of Front Desk agents and other Front Desk and Services team members as needed. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81785
Starting Salary
USD $18.00/Hr.
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- The Housekeeping Supervisor is responsible for the day to day operations of all housekeeping and associated public areas on Ameristar property.  Ensure clean, organized and attractive conditions for guests by performing the following duties, personally or through subordinate supervisors.
Job ID
2021-86532
Starting Salary
USD $20.00/Hr.
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Maintains and cleans all office spaces throughout property and hotel public areas.  Ensures that all areas are free of safety hazards. - Informs Housekeeping Supervisors or Manager of any linen shortage. - Maintains the cleanliness of the guest room halls. - Delivery of both internal and external guest requests. - Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members. - Transports linen from loading dock to guestroom floors. - Pulls linen from the laundry chute and places in carts to be sent out for laundering. - Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2021-84449
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Educates team members on the benefits plans offered by Ameristar Casino Resort and Spa. - Coordinates yearly health initiatives, including open enrollment, flu shots, and the health fair. - Administers short-term and long-term disability. - Facilitates new hire orientation. - Tracks all Leave of Absence activity, ensuring compliance with benefit continuance policies and practices. - Provides guidance and coaching to HR Business Partners and department leaders regarding leave of absence conflict resolution. - Advises team members, leaders, and HR Business Partners regarding policies and procedures, including FMLA and leave policies, compliance with ADA, and other related regulations. - Monitors and assesses day-to-day process activities.- Organizes and oversees the maintenance of team member records, ensuring accuracy and confidentiality. - Manages the success factors and performance management systems. - Manages the team member appeal process (i.e., property education, appeal coordination, and facilitation). - Department subject matter expert on the HRiS system. - Stays abreast of new Human Resource trends and innovations. - Assists with HR Business Partner duties. - Ensures compliance with all company policies and practices, local, state and federal laws, and government regulations pertaining to employment practices. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-86732
Starting Salary
USD $23.00/Hr.
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Responsible for performing the daily operations of the laundry facilities, including loading, washing and storing of laundry items, hallways and service areas. - Responsible for providing superior service to both the internal and external customer. - Operates commercial washers, dryers, flatwork ironers, sorts, feeds and pulls linens.  Catches, folds, stacks and bundles with or without tying machines.  Sorts and loads towels, sheets and various other linens and terry items onto linen cart. - Stacks linens onto shelves. - Maintains inventory control, item count and associated recordkeeping.
Job ID
2021-81672
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Primary focus will be on facilitating through Pastry Chef the timely execution of all menu items and to create bakery products from established recipes and keep bakery area clean and sanitized. - Demonstrates ability to produce all recipes on restaurant menus in a consistent manner in accordance with menu standards.- Report to work for scheduled shifts, on time and appropriately uniformed.- Demonstrates ability to perform advanced production and service skills to include: opening/closing bakery duties, following daily baking schedule, assist and support other bakers to accomplish daily given assignment.- Accepts direction willingly and follows through with delegated tasks- learns and adapts to new tasks or situations quickly and cooperatively.- Demonstrates complete knowledge of control in kitchen operation including portions, wastage, production, plate presentation and possesses ability to create and execute recipe development and menu specials.- Possesses ability to take inventories, place orders, receive orders and will be required to carry out all.- Practice safe food handling and sanitation duties as given to by management; ensure personal hygiene is compliant with health department standards and company policy.- Demonstrates willingness to assist other team members as needed without being asked.- Receive purchased ingredients, check and signed all items then properly store as guided.- Perform other duties as assigned to meet business needs.- Wash and clean bakery small equipment and tools, store them properly for next use, keep oven and proofer clean at the end of shift. Especially schedule to clean, maintain dough mixer, proofer, oven, and working bread table.- Complies with departmental policies as well as with Company rules, regulations, and policies set forth in the employee Handbook.- Reports any equipment malfunctions. Maintains station in a neat and orderly manner.- Reports with proper tools clean uniform and recommended footwear at the stated time.
Job ID
2021-86317
Starting Salary
USD $19.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Responsible for learning and being familiar with all of Ameristar’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts and prepares food items according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Assists in work direction of kitchen staff ensuring adherence to work procedures, quality standards, and menu specifications. - Prepares a daily prep list and written daily orders. - Maintains control of the kitchen and informs chefs if staffing levels are not appropriate based on business volumes. - Coordinates with and communicates orders to dining room staff. - Assumes limited charge of kitchen on respective shifts.- Assumes limited accountability of supervisors in their absence. - Receives and delivers food to the proper areas. - Coaches and directs all cooks and assistant cooks to work in a productive and efficient manner. - Works the line in different locations as needed: sauté, broiler, appetizer, pantry, pasta, grill, etc. - Expedites all food orders promptly in a timely manner. - Uses and maintain all assigned areas and equipment in a sanitary, safe, and effective manner. - Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Attends company/restaurant training programs as scheduled. - Completes opening, closing, and other side duties as assigned by the supervisors. - Communicates as needed with Sous Chefs. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
Job ID
2021-84274
Starting Salary
USD $18.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Coaches, monitors, and develops team members for improved performance. - Assists with the planning and organization of the stewarding department. - Trains team members in proper usage of cleaning solutions and appropriate food handling practices. - Performs inventories; places and receives orders as needed. - Delegates shift station responsibilities and supervises kitchen when called upon. - Maintains cleanliness of work station and all back of house areas. - Practices safe food handling and sanitation duties according to established procedures. - Responsible for ensuring proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures kitchen workers have and use the proper equipment necessary to perform their jobs (e.g. gloves, goggles, cleaning solutions, etc.).- Assists in training kitchen personnel in all aspects of safety. - Maintains records and log books according to established procedures. - Follows up on projects in a timely manner and complies with departmental policies as well as with company rules, regulations, and policies set forth in the employee handbook. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Ensures that all equipment is properly maintained; reports malfunctions to the appropriate supervisor. - Works professionally with other departments as needed to accomplish tasks. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-84337
Starting Salary
USD $18.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk

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