Penn National Gaming, Inc.

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Job Locations US-CO-Black Hawk
- Responsible for supervising all Stewarding staff and the overall daily management of a designated shift. - Ensures cleanliness standards meet established guidelines in all Food & Beverage outlet kitchens.- Responsible for maintenance of cost control methods and procedures by monitoring consistent pars and inventory of supplies.- Responsible for the development, implementation, and management of operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.- Maintains established quality assurance procedures to ensure acceptable health department and customer service standards in Stewarding department.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-79732
Starting Salary
USD $55,000.00/Yr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift.- Assists in inspection of projects after completion for satisfactory results.- Assists with ensuring OSHA standards are followed during designated shift.- Assists with managing grounds crew and maintenance of property grounds as required.- Assists in conducting a daily inspection of the property to ensure that it is clean, attractive, and fully functional. Implements immediate remediation of problems; reports any issues to manager.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- Will be responsible for running the Night Shift / Graves team members. 
Job ID
2020-75673
Starting Salary
USD $55,000.00/Yr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection.- Reviews assigned work orders and determines work priorities.- Installs machines, tools, and equipment to ensure continuous operations.- Inspects kitchen machines and equipment for conformance with operational standards.- Inspects, repairs, and adjusts HVAC equipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs including but not limited to repair and replacement of outlets, light fixtures, and equipment.- Adheres to departmental quality standards.- Follows all safety rules.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs preventive maintenance to equipment on a scheduled basis.- Assists with snow removal.- Responds to maintenance calls.- Maintains strict confidentiality in all company matters.
Job ID
2021-83949
Starting Salary
USD $20.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection.- Reviews assigned work orders and determines work priorities.- Installs machines, tools, and equipment to ensure continuous operations.- Inspects kitchen machines and equipment for conformance with operational standards.- Inspects, repairs, and adjusts HVAC equipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs including but not limited to repair and replacement of outlets, light fixtures, and equipment.- Adheres to departmental quality standards.- Follows all safety rules.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs preventive maintenance to equipment on a scheduled basis.- Assists with snow removal.- Responds to maintenance calls.- Maintains strict confidentiality in all company matters.
Job ID
2021-83950
Starting Salary
USD $20.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection.- Reviews assigned work orders and determines work priorities.- Installs machines, tools, and equipment to ensure continuous operations.- Inspects kitchen machines and equipment for conformance with operational standards.- Inspects, repairs, and adjusts HVAC equipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs including but not limited to repair and replacement of outlets, light fixtures, and equipment.- Adheres to departmental quality standards.- Follows all safety rules.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs preventive maintenance to equipment on a scheduled basis.- Assists with snow removal.- Responds to maintenance calls.- Maintains strict confidentiality in all company matters.
Job ID
2021-83678
Starting Salary
USD $20.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $24/hr. plus experiential increases - Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection.- Reviews assigned work orders and determines work priorities.- Installs machines, tools, and equipment to ensure continuous operations.- Inspects kitchen machines and equipment for conformance with operational standards.- Inspects, repairs, and adjusts HVAC equipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs including but not limited to repair and replacement of outlets, light fixtures, and equipment.- Adheres to departmental quality standards.- Follows all safety rules.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs preventive maintenance to equipment on a scheduled basis.- Assists with snow removal.- Responds to maintenance calls.- Maintains strict confidentiality in all company matters.-  
Job ID
2020-76740
Starting Salary
USD $24.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $26/hr. plus experiential increases  - To maintain and repair all HVAC mechanical equipment and systems.- Service and repair MEP equipment and systems. - Preventative maintenance. - Parking lot and grounds clean-up. - Repair and maintenance on HVAC equipment and systems.- This is a uniformed position, which requires that Team Member’s are in compliance with uniformed appearance standards while on duty.- Assist with snow removal. - Other duties as assigned.
Job ID
2021-79434
Starting Salary
USD $26.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
The starting pay wage for this position is $26.00 and up (depending on experience)- To maintain and repair all HVAC mechanical equipment and systems.- Service and repair MEP equipment and systems. - Preventative maintenance. - Parking lot and grounds clean-up. - Repair and maintenance on HVAC equipment and systems.- This is a uniformed position, which requires that Team Member’s are in compliance with uniformed appearance standards while on duty.- Assist with snow removal. - Other duties as assigned.
Job ID
2021-78668
Starting Salary
USD $26.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- To maintain and repair all HVAC mechanical equipment and systems.- Service and repair MEP equipment and systems. - Preventative maintenance. - Parking lot and grounds clean-up. - Repair and maintenance on HVAC equipment and systems.- This is a uniformed position, which requires that Team Member’s are in compliance with uniformed appearance standards while on duty.- Assist with snow removal. - Other duties as assigned.
Job ID
2021-83172
Starting Salary
USD $20.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips- Greets and welcomes each guest seated in the assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with the table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding the menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of products.- Resolves service issues according to established guidelines.- Itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.- Completes assigned side work as directed.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.
Job ID
2021-80441
Starting Salary
USD $9.30/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips - Greets and welcomes each guest seated in the assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with the table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding the menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of products.- Resolves service issues according to established guidelines.- Itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.- Completes assigned side work as directed.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.
Job ID
2021-80780
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Ability to sustain a high level of confidentiality and professionalism - Demonstrate strong leadership and organizational skills. - Ability to communicate written and verbal information effectively. - Ability to provide excellent customer service skills. - Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off. - Ability to identify circumstances or incidents that require the notification and/or approval of others. - Must have excellent business communication skills and strong time management skills. - Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal. - Uses diplomacy and tact to build constructive and effective relationships including during high-tension situations. - Strong leadership skills that allow them to build a strong rapport with their team members to facilitate a strong team. - Oversee the training of new team members through the use of the department training manual - Maintain AAA Four Diamond guest service requirements and standards. - At times may have to perform the duties of bell attendant, guest service agent, call center agent and gift shop clerk. - Fills all reasonable guest requests and follows up to resolve guest complaints. - Work closely with Housekeeping, Facilities and Player Development on a daily basis to manage room inventory. - Proficiently utilize HOTSOS to submit work orders. - Conduct and participate in approved and required departmental training - Ensure department team members are properly trained in approved and required programs to assure their proficiency in their assigned tasks. - Ability to adjust or balance the size of staff on a daily basis in order to maximize productivity or control labor costs without sacrificing customer service.
Job ID
2021-84007
Starting Salary
USD $45,000.00/Hr.
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within their control, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.
Job ID
2021-81669
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $16/hr. plus experiential increases - Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Delivers supplies as directed.- Responsible for the cleaning of all housekeeping equipment. - Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement.- Maintains strict confidentiality in all company matters.
Job ID
2021-77748
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $23.95/hr. plus experiential increases - Responsible for providing guidance and daily supervision to staff in the department; supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - esponsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs; ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in acquisition of new players through the continuous promotion of the “mychoice” card program and the special benefits of card membership. - Reports any Marketing issues to manager. - Responds to guest inquiries and reports issues to manager for guest recovery. - Responsible for ensuring compliance with all regulatory policies and procedures within area of accountability; reports potential issues to management. - Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures. - Maintains strict confidentiality in all departmental and company matters. - Performs all other related and compatible duties as assigned.
Job ID
2021-82655
Starting Salary
USD $23.95/Hr.
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Responsible for supervising staff and the overall daily management of a designated shift in the Poker area. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Effectively handles customer concerns and requests; reports problems to manager. - Responsible for the accountability of the chips, cards, and all other gaming equipment. - Assists in maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Poker department. - Shares responsibility for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. - Shares responsibility for the overall integrity of daily operations on assigned shift.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78683
Starting Salary
USD $53,000.00/Yr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Knowledge of all aspects of the games dealt. - Conducts assigned game according to procedure. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables by verification of all cheque inventory. - Maintains strict confidentiality in all company matters.
Job ID
2021-79265
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $18.50/hr. (plus tips when dealing)- Coordinates all Poker operations on assigned shift. - Responsible for the supervision of the Poker Room. - Adheres to departmental and company policies and procedures regarding guest service standards; trains and mentors all team members to ensure service standards are met. - Knowledgeable in all aspects of the game supervised. - Ensures utilization reports are accurately completed at designated time. - Ensures compliance with company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures proper inventory of cheques on Poker to enable payouts to be made quickly and accurately. - Completes play evaluation sheet at specific levels of win or loss. - Communicates all information regarding section to incoming Poker Supervisor. - Maintains equipment within section. - Ensures the integrity of games in assigned section. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81605
Starting Salary
USD $18.50/Hr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $18.00/hr. plus experiential increases- Adheres to departmental and company policies and procedures regarding guest service standards. - Provides a safe, secure, and comfortable environment for all guests and team members.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. May include uneven, incline, decline surfaces, and stairs.- Escorts and transports funds for table fills, slots and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies and or cleaning personnel.- Maintains strict confidentiality and professionalism in all company matters.- Operates security dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides superior guest experience through consistent, positive interaction. - May be required to assist with property incidents acting as a first responder to include but not limited to, guest medicals and intoxicated patrons, obtaining guest information on security related incidents that may occur on company property. - Ability to lift and carry up to 50 lbs. - Knowledgeable of applicable state laws and gaming regulations. - Ability to patrol by foot and/or stand long periods of time (6-8 hours) while verifying identification credentials to prevent underage access to gaming areas.- This is a uniformed position, which requires that team member’s comply with Ameristar uniform appearance standards while on duty.
Job ID
2021-78447
Starting Salary
USD $18.00/Hr.
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $14.00/hr. plus tips  •Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.• Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.• Write Sports tickets in an accurate and timely manner.• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures• Explain wagering rules, including betting lines and odds, and procedures to guests• Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SAR) requirements• Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.• Create and enter player tracking cards• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity• Perform other job-related duties as requested.• Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-81889
Starting Salary
USD $16.00/Hr.
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk

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