Penn National Gaming, Inc.

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Search Results Page 9 of 28

Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Operates carpet shampooer and buffer- Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals- Responsible for moving furniture and cleaning of assigned areas- Maintains and cleans machines after use- Reports any problems to Environmental Housekeeping Supervisor- Adheres to all company policies and procedures- Mops, scrubs, rinses and polishes hard floors- Moves, rearranges and cleans furniture- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums- Recognizes and uses appropriate chemicals- Responsible for providing exceptional customer service to all guests
Job ID
2020-74401
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Toledo
- Operating carpet shampooer and buffer- Going up in the scissor lift to clean ceiling fixtures- Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals- Moving furniture and cleaning of assigned areas- Maintaining and cleaning machines after use- Reporting any problems to Supervisor- Adhering to all company policies and procedures- Mopping, scrubbing, rinsing and polishing hard floors- Moving, rearranging and cleaning furniture- Operating and controlling all mechanical equipment including rotary machines, blowers and back vacuums- Providing exceptional Red Carpet Customer Service to all guests- Cleaning and picking up trash in the parking lots and on all garage levels- Driving the Property’s Gator (vehicle) to collect trash from the parking lots and garage levels- Utilizing the floor scrubber on all cement areas- Using the tenant and power washer to clean all levels of the garage- Cleaning up the Casino Entrances including cleaning glass at the entry doors- Other duties as assigned by Leadership
Job ID
2020-74473
Position Type
Regular Part-Time
Category
Housekeeping/EVS
Casino Property
Hollywood Casino at Toledo
Job Locations US-MA-Plainville
- Operates carpet shampooer and buffer.- Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals.- Responsible for moving furniture and cleaning of assigned areas.- Maintains and cleans machines after use.- Reports any problems to EVS Supervisor.- Adheres to all company policies and procedures.- Mops, scrubs, rinses, and polishes hard floors.- Moves, rearranges, and cleans furniture.- Operates and controls all mechanical equipment including rotary machines, blowers, and back vacuums.- Recognizes and uses appropriate chemicals.- Responsible for providing exceptional Red Carpet Customer Service to all guests.
Job ID
2020-75308
Category
Housekeeping/EVS
Casino Property
Plainridge Park Casino
Job Locations US-WV-Charles Town
SUMMARYThe Executive Casino Host position is responsible for developing and maintaining valuable relationships with VIP players through marketing measures and exceptional customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationship with VIP players to grow VIP player base and increase Company revenues by assuring customer retention and repeat business. - Attracts and manages VIP customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide VIP guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Devotes significant time being visible and available on the casino floor in order to meet and greet VIP guests during individual visits as well during special events. - Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may extend lines of credit when appropriate and permissible by state regulatory law.- Resolves VIP guest opportunities, conflicts, and complaints on behalf on the Company in a fair and equitable manner.- Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability and customer profitability.- Utilizes telemarketing, correspondence, referrals, email and events to solicit high value players and grow existing business.- Achieves departmental sales and growth goals.- Develops in-house invitation lists for special events and other significant hosting events.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Assists in planning and executing special events and programs to stimulate revenue growth, improve operational costs and enhance customer service levels. - Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks.  Completes all Sales Force task requirements in a timely manner.  Reviews all monthly metrics with Manager and sets quarterly goals. - Develops and maintains technical skills to maximize use of patron data systems.- Establishes a direct line of communication with all service departments for the purpose of caring for high value players.- Monitors patron activity and profitability of all assigned VIP players.- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Provides assistance at special events as needed.- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts.- Provides professional representation on behalf of the Company at internal and external meetings and events.- Ensures interactions with internal and external guests follow the guidelines of customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelinesResponsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-75083
Position Type
Regular Full-Time
Category
Player Development
Casino Property
Hollywood Casino at CharlesTown
Job Locations US-OH-Columbus
Daily Responsibilities:- Generate incrementalrevenue within top player segment by identifying and attracting new premiumplayers to property.- Create fun and excitementthrough specialized, personalized and preferential services. - Increase propertyprofitability by targeting high margin accounts to reactivate, develop andmaintain.- Build player loyalty andpromote return visits by maintaining contact with a base of customers via theirchannel of choice including targeted telemarketing efforts.- Cultivate leads receivedthrough in-house channels and through networking through established customerbase.- Act as a guest liaison,handle issues and resolve situations to ensure smooth operations and excellentcustomer service. - Receives and addresses allincoming phone calls for fellow Player Development personnel in their absenceas needed. Assists customers with reservations and acquiring amenities asneeded.- Must be able to accuratelyprioritize, organize and complete tasks.- Perform any reasonable,temporarily assigned job duties outside the position’s job description, wherein the Company’s judgment, those duties are necessary in the interest ofefficiency, productivity, or guest service.- Work in conjunction withother departments on an as needed basis- Presents oneself as acredit to company and encourages others to do the same.  Adheres to allcompany, state, and regulatory policies and procedures- Comply with all reasonablerequests made by management- Complies with state,company, department policies and regulations
Job ID
2020-74882
Position Type
Regular Full-Time
Category
Marketing/ Entertainment
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Toledo
- Managing all aspects of steward operations in all outlets- Proper scheduling to ensure a clean, safe and healthy working environment - All labor and inventory control costs - Controlling company assets - Maintaining adherence to all safety regulations- Hiring, training and development of employees - Maintenance and preventive maintenance of all kitchen and dish room equipment. Maintaining the stocking and correct inventory of chemical products- Upkeep of proper tools - Communicating and cooperating with all management and line staff employees - Executing and auditing supplies and inventory items insuring cost controls- Monthly inventory of china, glass, flatware and utensils - Ordering china, glass, flatware and utensils when supplies reach below par levels - Ensuring that the minimum level of labor is used to perform the required level of service without impacting service standards  - Completing the required daily financial tools and reports- Communicating variances from established standards to Food & Beverage Director  - Assuring all employee files are in order as described in Property Guidelines - Understanding and administering the PAF form, setting performance expectations and providing coaching and operational support for the supervisory team, and employees - Enforcing all appearance and uniform guidelines - Enforcing all regulatory, internal controls, policies and procedures
Job ID
2020-74886
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-IN-East Chicago
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74877
Category
Hidden (15272)
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-PA-Grantville
- Greet guests warmly and promptly with eye contact and enthusiasm per our "Red Carpet Customer Service" guidelines while providing quick and efficient service.- Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Responsible for receiving orders and payments for food, beverage, and retail items in a prompt and courteous manner.  - Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino.- Knowledge of and strict adherence to PLCB and RG standards.- Accurate and efficient use of POS system.- Keep work area neat; clean and restock assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards.  Responsible for emptying trash receptacles in accordance with venue guidelines.- Responsible for clearing and sanitizing all tables after the occupying guests vacate them. Responsible for removing dishes from tables and returning to dishwasher.- Maintain communication with servers and inform them when a table in their section has been seated.- Responsible for answering telephones and taking reservations if necessary.  Verify reservation, if required, before seating guests.- Responsible for seating guests according to established rotation procedure, distributing menus, and explaining daily features.- Knowledge of all daily specials and featured menu items and their preparation.  Maintain communication with kitchen regarding "86 board" and availability of featured items.- Handle any guest complaints and resolve them quickly and courteously.  Answer guest questions and direct concerns to appropriate member of management.- Complete knowledge of all menu items and how each item is prepared.- Participate as a team member with all servers, buspersons, cooks, supervisors, and any other casino personnel to ensure efficient operations.
Job ID
2020-75097
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-OH-Dayton
Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Directly manage the operations of the gaming food and beverage team.- Resolve customer complaints regarding food and beverage service and quality.- Train team members in food and beverage service, sanitation, and safety procedures.- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards- Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted.- Control inventories of beverages, including liquor, and report any shortages to designated personnel.- Assign duties, responsibilities, and work stations to team members in accordance with work requirements.- Analyze operational problems, such as theft and waste, and establish procedures to alleviate these problems.- Interview, select and set training schedule new team members.- Review, adjust and administer working schedules of team members and Outlet Assistant Managers- Assign and apportion work to be done Outlet Assistant Managers.- Plan work processes and determine effective techniques or processes to be used by team members during business.- Supervise and manage the work processes or procedures of team members and Outlet Assistant Managers.- Conduct individual or group pre-shift meetings with team members and provide daily positive feedback.- Understand and adhere to disciplinary policies including but not limited to counseling team members and Outlet Assistant Managers and the use of progressive discipline to modify poor performance.- Address and manage complaints, grievances or concerns from team members and Outlet Assistant Managers.- Effectively use, administer and manage rewards and recognition for front line team members.- Review the performance, productivity and efficiency of team members including but not limited to periodic evaluations.- Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions, and transfers.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Develop, maintain and manage training programs.- Handle customer complaints and support all customer service programs.- Understand and adhere to regulatory, department and company policies and procedures.- Make determinations regarding types of materials, supplies, or tools to be used.- Supervise and manage attendance and time records of team members.- Effectively manage departmental expenses.- Effectively and efficiently manage labor costs and staffing objectives while achieving guest satisfaction.- Protect and preserve assets of the company.- Assist the Food and Beverage Director with budgetary goals, planning and implementation.- Understand and adhere to all bargaining unit agreements.- Meet grooming and appearance requirements.- Meet attendance guidelines.- Other duties, as needed.
Job ID
2020-75430
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Manage Maintenance staff in order to ensure quality maintenance is being performed, both inside and outside on the property. This would include, but not limited to interior finishes such as carpeting, painting, tile work, wood work, accent lighting, etc., supporting mechanical equipment such as HVAC/R and equipment related to heating throughout the property, furniture restoration, carpentry and property grounds maintenance, ponds and water features, etc.  - Responsible for the overall integrity of shift operations, ensures compliance of any and all regulatory requirements, internal controls, and policies and procedures (OSHA)- Respond to all emergencies per established procedures, provides expertise, and supervises team members and resources in the event of a chemical or hazardous waste spill or other deemed emergencies.- Manage daily preventive maintenance schedules for both the environmental and facilities departments, including the coordination of work flow during shift to meet business demands and ensure customer satisfaction.- Manage departmental staffing needs, including new team member on-boarding, training and development, mentoring, and performance management.- Oversees vendors and contractors and supervises their activities- Communicates to other casino departments of work requests and projects- Participate in discussions and decision making in regards to capital expenditure requests, operating budgets and extraordinary expenditures.- Complies with established methods, procedures and safety guidelines required to maintain desired standards, and monitors results through an inspection process.- Assist with meeting facilities budget, as well as purchasing of necessary parts and materials.- Approves PTO and manages team member attendance- Other duties as assigned
Job ID
2020-75286
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-IN-Lawrenceburg
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift. - Assists in inspection of projects after completion for satisfactory results.- Assists with ensuring OSHA standards are followed during designated shift.- Assists with managing grounds crew and maintenance of property grounds as required.- Assists in conducting a daily inspection of the property to ensure that it is clean, attractive, and fully functional. Implements immediate remediation of problems; reports any issues to manager.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-74635
Position Type
Regular Full-Time
Category
Facilities/Marine
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-CO-Black Hawk
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift.- Assists in inspection of projects after completion for satisfactory results.- Assists with ensuring OSHA standards are followed during designated shift.- Assists with managing grounds crew and maintenance of property grounds as required.- Assists in conducting a daily inspection of the property to ensure that it is clean, attractive, and fully functional. Implements immediate remediation of problems; reports any issues to manager.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75673
Position Type
Regular Full-Time
Category
Building Grounds
Casino Property
Ameristar Black Hawk
Job Locations US-CO-Black Hawk
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift.- Assists in inspection of projects after completion for satisfactory results.- Assists with ensuring OSHA standards are followed during designated shift.- Assists with managing grounds crew and maintenance of property grounds as required.- Assists in conducting a daily inspection of the property to ensure that it is clean, attractive, and fully functional. Implements immediate remediation of problems; reports any issues to manager.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75675
Position Type
Regular Full-Time
Category
Building Grounds
Casino Property
Ameristar Black Hawk
Job Locations US-PA-Grantville
- This position assists the Facilities department in maintaining the property in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Assists in the repair of Table Games equipment within the Table Games pits.   - Perform maintenance and facilities tasks to support the facility operations. The daily maintenance and facilities tasks will include mechanical repairs, plumbing repairs, carpentry repairs, minor electrical repairs and HVAC when applicable, aesthetic repairs, and other tasks assigned by management.- Perform other tasks such as general installation or adjustment of equipment, moving offices, setting up marketing promotions, working on snow removal, cutting grass, and any other projects assigned to the department by upper management.- Complete work requests from beginning to end in a timely and effective manner.- Responsible for his/her own tools, and will keep tools clean and ready for work at all times. Able to borrow special tools and are fully responsible for these until they have been returned and accounted for.- Sign in at the beginning of shift and out at the end of shift.- Inform management or the Shift Lead on the progress of any tasks from previous shift, and pass on pertinent information before end of shift.- Communicate and interact professionally with co-workers and other departments.  Carry and respond to radio calls and shift telephone as requested.- Set up safety barriers and prepare work area prior to the start of any task that impacts guests or employees.- Perform tasks safely and apply all safety precautions and procedures that are applicable such as LOTO, MSDS, PPE, etc.- Perform tasks professionally and in a timely fashion in order to diminish the impact on guests and on-going operations.- Must be willing to work a flexible schedule.- Responsible for the security of all keys issued, keys in inventory, keys destroyed, and keys turned in by other employees.
Job ID
2020-75546
Position Type
Regular Full-Time
Category
Facilities/Marine
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-OH-Toledo
- Ensuring proper functioning and/or repairing and maintenance of structure, systems and equipment to include heating, ventilation, air conditioning, refrigeration, plumbing, electrical and natural gas systems as well as elevators, kitchen appliances and televisions - Maintaining and inspecting all major critical systems (fire safety systems, systems that protect against flooding and progressive flooding, emergency power systems, emergency lighting systems, emergency ventilation shutdown systems, and fuel and sewage discharge prevention systems) including related administrative functions (inspection and training documentation)- The overall integrity of daily operations, ensures compliance with all regulatory requirements, internal controls, and policies and procedures (OSHA)- Responding to all emergencies per established procedures, provides expertise, directs team members and resources in the event of a chemical or hazardous waste spill- Establishing and adhering to preventive maintenance schedules for facility and equipment and maintains PM logs for all machinery - May be involved in new construction, installation, or modification of existing structures or equipment - Meeting with vendors and contractors to negotiate and purchase materials, ensures proper inventory of supplies and parts, and maintains equipment room- Administering, assigning, and updating internal customers on work requests and projects- Handling work flow during shift to meet business demands and ensure customer satisfaction - Presenting oneself as a credit to the Company and encourages others to do the same- Performing all other related and compatible duties as assigned
Job ID
2020-75677
Position Type
Regular Part-Time
Category
Facilities/Marine
Casino Property
Hollywood Casino at Toledo
Job Locations US-MO-Riverside
 - Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Maintain facility shops, working areas, and tool and equipment storage areas in a clean and orderly manner.- Conduct visual, manual or auditory inspections and testing of machinery, equipment or structures as needed.- Identify and analyze problems, malfunctions, or performance variations on machinery, equipment or structures including advanced analysis such as interpretation of building plans, regulations and codes of practice to ensure the proper progress of the work, making sure that specifications and regulations are followed and proper methods and materials are used.- Repair machinery, equipment or structures through dismantling and rebuilding including replacement, removal, installation or fabrication of new, used or refurbished parts.- Perform preventive maintenance on machinery, equipment and structures including but not limited to cleaning and lubricating parts, shafts, bearings, gears and other machinery, equipment or structural parts.- Undertake complex electrical workshop functions including but not limited to installing, maintaining, replacing, connecting, disconnecting and repairing electrical or mechanical apparatus, including but not limited to transformers, wiring, electrical or electronic components, relays, metering and indicating devices, switches, substations, switchgear, cabling systems, heaters, appliances, circuits, wire panels, transformers, light units, light switches, 277V lighting, 110V and 208V1 phase, 208V and 480V3 phase electrical circuits, and outlets or fixtures, including changing light bulbs as needed.- Clean and maintain HVAC systems, heaters, air conditioning units, air handling units, filters, belts, coils, ducts and all components contained in or related to such units through inspection, diagnosis, analysis, repair, replacement or installation of electrical or mechanical components, wires, panels, circuits, motors, or other parts including cleaning, maintaining and lubricating.- Install, maintain, replace, and repair plumbing including but not limited to fabrication and installation of new sewage and water lines whether for regular maintenance or repair or for the purpose of installing new equipment or fixtures, toilets, wash basins, sewage discharge lines, sinks, dishwashers, appliances, ruptured or leaking lines, and clogged toilets or drains including cutting, threading, bending pipes, assembling and installing pipes, valves and fittings and joining pipe sections and securing pipes. - Maintain, repair and replace ceiling tiles and structures.- Operate and utilize machine tools and equipment including but not limited to tools such as power lift, power washer, sweeper, landscaping tools and equipment, lathe, grinder, drill, milling machine, cutting torch, and welding equipment to repair or fabricate parts, fixtures and tools.- Lay out, assemble, install, repair, replace, fabricate and maintain pipe systems and related hydraulic and pneumatic equipment including but not limited to gauges, valves, pressure regulators and related equipment, parts or machinery.- Perform basic carpentry work including but not limited to woodwork and building, hanging or installing cabinets, selecting and preparing timber and manufactured board or other building materials and mark out, cut and shape pieces using saws, chisels, planes, power tools and woodworking machines.- Perform basic metal works such as layout, assembly and dismantling operations, fabrication and installation of projects involving acetylene, MIG (wire welding) and arc welding, fastening, bolting, soldering or spot welding, and operate power hammers, presses or other cutting and shaping tools and machines.- Perform basic locksmithing tasks as needed including repairs or maintenance of locks, door handles, and door closures.- Repair and maintain the physical structure of the facility and its contents or related components by performing miscellaneous tasks such as painting, scraping, furniture repair, gluing, fabricating and cleaning.- Perform tasks to ensure the attractive and safe physical appearance of the facility such as snow removal, and cleaning, sweeping, debris removal or power washing sidewalks, drives, parking areas and garage.- Repair and maintain equipment or machinery used in all facets of operations including EVS equipment.- Perform repairs or maintenance as necessary to ensure that the facility complies with OSHA, fire and safety standards.- Perform functions as necessary to ensure the facility remains balanced and floating.- Respond to facility maintenance needs as requested by other departments including but not limited to fitting hinges, locks, catches, drawers, shelves, moving furniture, equipment and supplies, and hanging or installing signs, blinds, shutters.- Assist with landscaping duties, snow and debris removal and warehousing functions.- Assist in emergency functions and procedures.
Job ID
2020-75284
Position Type
Regular Full-Time
Category
Facilities/Marine
Casino Property
Argosy Casino Riverside
Job Locations US-IL-Alton
- Performs market analysis using historical data to forecast the market trends and determines market elasticity.- Market analysis includes understanding the seasonality, marketing programs, capacity constraints, future expansion plans and regulatory changes in order to predict competitor market growth.- Generates reports for departments for the Annual Capital and Operating Budgets. - Performs marketing analysis including Direct Mail, Events, Promotions, and Player Events. - Analysis of other EBITDA generating projects, either by revenue driving initiatives or expense controls, culminating in actionable recommendations for Sr. Management.- Analyzes data to identify trends for use in forecasts and budgets.- Assists in developing and maintaining communication vehicles to distribute key operating metrics and analytical findings.- Assists in preparing the annual budget and monthly forecast. - Compares actual operating results to budget and prior year. - Assists in the development of presentations for budget meetings and operational reviews.- Monitors labor costs and report to financial team and operations departments.- Prepares ad-hoc reporting.- Pro-actively assists co-workers as needed.- Displays the ability to be a team player and interface with other departments to develop key relations to insure maximum efficiency in completing job tasks.- Accurately prioritizes, organizes, and completes multiple tasks.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-75572
Position Type
Regular Full-Time
Category
Accounting/Finance
Casino Property
Argosy Casino Alton
Job Locations US-LA-Lake Charles
- Responsible for supervising staff and the overall daily management of the Accounting/Finance department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Establishes, or recommends to management, major corporate economic strategies, objectives, and policies for the property.- Prepares monthly financial statement in accordance with GAAP, including review and audit of account analysis, cash management, and revenue audit.- Ensures timely audits of revenue accounting.- Prepares reports which summarize and forecast company business activity and financial position in areas of income, expenses, and earnings based on past, present, and expected operations.- Provides management with timely review of organization’s financial status and progress in its various programs and activities.- Directs determination of depreciation rates to apply to capital assets.- Advises management on desirable operational adjustments due to tax code revisions.- Arranges for audits of property’s accounts.- Prepares reports required by regulatory agencies.- Examines accounts and records and computes taxes owed according to prescribed rates, laws, and regulations.- Completes form for tax refunds; ensures that the property complies with tax payment, information reporting, and other taxing authority requirements.- Collects and analyzes records of present and past operations, trends and costs, estimated and realized revenues, administrative commitments, and obligations incurred to project future revenues and expenses.- Maintains Financial Accounting, Accounts Payable, Fixed Asset, Payroll, and CDS systems which provide control of revenues and expenditures.- Develops and implements cost control measures.- Advises management on matters such as effective use of resources and assumptions underlying budget forecasts.- Interprets budgets to management.- Works with management in strategic planning or new product development.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75715
Position Type
Regular Full-Time
Casino Property
L'auberge Lake Charles
Job Locations US-LA-Lake Charles
1.Remove spots from carpets, perform bonnet and extraction carpet cleaning, dispose of trash and assist with hazardous waste collection.  2.Operate floor sweepers, buffers, strippers, canister vacuum cleaners and shop vacuums, and you will wear adequate personal protective equipment when working with chemicals and equipment.   3.Cleaning hotel rooms, hallways, common areas and other areas.  4.Keeping inventory of floor areas, and scheduling cleaning and maintenance.  5.Reporting maintenance issues to supervisor.   6.Clean, maintain, and store cleaning equipment. 7.Labeling and measuring chemicals correctly; operating chemical dispensing units.   - This position operates in a working environment that is subject to varying noise levels, the severity of which depends upon work volume. - Ability to communicate effectively with guests as well as all levels of employees. - Ability to clean floors and replenish soft and hard supplies. - Ability to effectively and efficiently move from floor to floor as needed. - This position requires physical mobility and the ability to lift and move up to 40 pounds so as to be able to perform floor cleaning duties as needed.  
Job ID
2020-75402
Casino Property
L'auberge Lake Charles
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored event- Demonstrate a comprehensive understanding of company internal control system and departmental policies and procedures- When necessary, is hands-on to ensure completion of scheduled tasks- Ensure efficient use of currency counting equipment and ensure that daily maintenance requirements are completed- Responsible for counting all currency and reconciling all associated paperwork- Uphold a team work experience offering assistance where available or when requested.- Identify problems, make recommendations and participate in improvement as appropriate- Communicate information to supervisor, as appropriate, and provide detailed documentation for departmental procedures and updates
Job ID
2020-74922
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Hollywood Gaming at Dayton Raceway

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