Penn National Gaming, Inc.

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Search Results Page 9 of 12

Job Locations US-LA-Bossier City
- Creates a positive guest experience. Smiles, and is helpful and friendly at all times.- Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.- Greets guest(s) cordially when seated at a table.- Assists guest(s) in any way possible to ensure customer satisfaction.- Adheres to sanitation rules and regulations.- Keeps station stocked with necessary supplies at all times. Maintains inventory of paper goods by keeping shelves organized and notifying Supervisor of need.- Conducts any other related duties as assigned by Supervisor.- Clears and wipes tables and chairs. Wipes down side stations.- Assists servers in resetting their tables as needed.- Breaks down bus pans at dish machine area.- Sorts all items.- Spot sweeps buffet for food debris.- Attends daily pre?shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2020-74614
Position Type
Regular Part-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Employee will attend all daily pre-shift meetings to understand daily chef specials, wine pairing, and any other information such as special guest requests and reservation list for evening’s shift.- Employee will, with prescribed questions, ascertain guests’ agenda for the evening suggestively recommending appetizer, dinner, liquor, beer, and wine selections.- Employee will check his/her section for cleanliness, spotless tabletop glass, and silverware.- Employee will use POS system to accurately account for all consumed food and beverage per guest.- Accurately delivers to all guests the items ordered.- Assists other employees in food and beverage delivery.- Attends required Quality & Training classes from HR or Training Department.- Anticipates our guests’ needs at all times.- Attends all meetings as scheduled by Director or Manager.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Ensures that outlet is maintained and clean during all periods of operation.- Ensures that all sequences of service guidelines are done in the required format.
Job ID
2020-74726
Position Type
Regular Part-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the House Person with department projects, as needed.- Maintains strict confidentiality in all company matters.
Job ID
2020-74324
Position Type
Regular Full-Time
Category
Hotel Operations/Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel. - Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes Illness/Injury reports.- Attends departmental and company meetings as required.
Job ID
2020-74417
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel. - Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes Illness/Injury reports.- Attends departmental and company meetings as required.
Job ID
2020-74418
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino Aurora
Job Locations US-LA-Harvey
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager.- Enforces internal control policies and procedures, including but not limited to, underage gambling and drinking laws.- Maintains safety and inspection reports for the property.- Conducts regular Security post inspections.- Prepares Security incident reports and maintains Security logs.- Responds to guest and team member concerns and complaints and solves their problems with professionalism and compassion.- Ensures Security Officers adhere to uniform dress and grooming standards consistent with departmental and company guidelines.- Interacts and cooperates with regulatory, fire/rescue, and law enforcement agencies.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-74407
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Boomtown New Orleans
Job Locations US-MS-Robinsonville
- Provides Security coverage necessary to ensure that adequate protection is provided for the safety and assets of all internal and external guests on property, as well as for the Company.- Provides security for bank escorts and other movement of money on the casino floor; Performs chip fills to table games; provides escorts to guests as requested.- Assists the Security Supervisor in maintaining order on the casino floor by providing backup when needed in confrontations; ensures that minors are not on the casino floor by conducting identification checks; covers posts and assignments when needed.- Provides information to guests concerning locations and special events.
Job ID
2020-74865
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
1st Jackpot
Job Locations US-MO-Riverside
- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas- Create fun and excitement with the customer
Job ID
2020-74319
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Argosy Casino Riverside
Job Locations US-OH-Columbus
 - Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer. - Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credits- Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor.- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc- Provide special assistance to disabled patrons as necessary.- Assist with table and slot drops.- Observe soft count crew doing the slot drop and transports funds to soft count room.- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.- Monitor all entry and exit from soft count, and vault.- Serve as dispatcher.- Dispatch other officers to various assignments and maintains activity log sheets.- Watch and record monitors.- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court on behalf of state gaming boards.- Occasionally, strenuous physical activity is required.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.  
Job ID
2020-74386
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino at Columbus
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Security Officer to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies.- Patrol parking lots and property.- Transfer Table Games fills and credits.- Provide escorts as needed.- Oversee customer presence on property to include; provide crowd control, direct traffic, check I.D., and check for items not allowed on casino floor.- Check and verify valid I.D. using hand-held scanning device.- Maintain the condition of the I.D. scanning device.- Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.- Perform duties associated with table and slot drops.- Observe Count Team during the slot drop and transport funds to Count Room.- Monitor entry and exit from Count and Player Services mantrap as required.- Serve as dispatcher, card and dice inspector, exterior patrol and other security officer functions as needed.- Dispatch officers to various assignments and maintain activity logs.- Report accidents and incidents in both written and verbal form. Collect and compile investigation information as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court when necessary.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Must adhere to regulatory, department and company policies.- Perform other job related and compatible duties as assigned.
Job ID
2020-74337
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-PA-Grantville
- Officers are employed to protect property and life and enforce safety regulations by performing the following duties in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Perform and complete all duties necessary to comply with PGCB mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, re-issuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank.- Through alertness, diligence, specified procedures, and proactive attention to potential danger and security risks, the Security Officer shall protect our guests, our property, and our staff from harm or loss.- Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned Security post, in order to oversee the comfort, safety, and security of our guests.- Examine various points of entry to determine that they are secure.- Conduct inspections, in accordance with procedures, to ensure equipment and facilities are in a safe condition.- Watch for and conduct timely reporting of irregularities such as fire hazards, leaking water pipes, and security doors left unlocked to the appropriate authority.- Guard against theft of company property.- Greet all guests and staff in a positive, friendly, and professional manner.- Regulate vehicle and pedestrian traffic at plant entrance to maintain orderly flow, as directed.- With care and professionalism, ensure compliance of Hollywood Casino's responsibility to prevent over-consumption of alcohol.
Job ID
2020-74412
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74767
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Tunica Resorts
- Provides Security coverage necessary to ensure that adequate protection is provided for the safety and assets of all internal and external guests on property, as well as for the Company.- Provides security for bank escorts and other movement of money on the casino floor; Performs chip fills to table games; provides escorts to guests as requested.- Assists the Security Supervisor in maintaining order on the casino floor by providing backup when needed in confrontations; ensures that minors are not on the casino floor by conducting identification checks; covers posts and assignments when needed.- Provides information to guests concerning locations and special events.
Job ID
2020-74864
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino Tunica
Job Locations US-LA-Lake Charles
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Office, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74313
Position Type
Regular Full-Time
Casino Property
L'auberge Lake Charles
Job Locations US-LA-Bossier City
- Responsible for the proper execution of assigned duties.- Be knowledgeable of and adhere to all rules and regulations, policies, and procedures.- Provides protection for the casino and all employees and guests.- Responsible for overall protection of company assets.- Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits.- Interacts with guests and employees in a professional manner.- Interacts with local law enforcement agencies.- Knowledge of the Casino Control Act and attendant regulations as well as Margaritaville Resort Casino internal controls, policies, and procedures.- Maintains a written log of incidents involving guests or employees and prepares additional detailed reports as required.- Administers first aid and assists injured guests and employees.- Ensures departmental compliance with federal, state, and local regulations, and with departmental and company policies and procedures.- Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel.- Supports and maintains the Margaritaville Resort Casino courtesy guidelines.- Promotes outstanding guest relations.- Performs other duties as assigned.
Job ID
2020-74649
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Responsible for the proper execution of assigned duties.- Be knowledgeable of and adhere to all rules and regulations, policies, and procedures.- Provides protection for the casino and all employees and guests.- Responsible for overall protection of company assets.- Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits.- Interacts with guests and employees in a professional manner.- Interacts with local law enforcement agencies.- Knowledge of the Casino Control Act and attendant regulations as well as Margaritaville Resort Casino internal controls, policies, and procedures.- Maintains a written log of incidents involving guests or employees and prepares additional detailed reports as required.- Administers first aid and assists injured guests and employees.- Ensures departmental compliance with federal, state, and local regulations, and with departmental and company policies and procedures.- Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel.- Supports and maintains the Margaritaville Resort Casino courtesy guidelines.- Promotes outstanding guest relations.- Performs other duties as assigned.
Job ID
2020-74650
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
Margaritaville Resort Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provide security on assigned casino or landing area:  maintain high visibility, handle problem situations, watch for safety hazards, and provide assistance to medical officer.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credit.- Oversee customer boarding and disembarking:  provide crowd control, direct traffic, check I.D., check for cameras, bottles, and other items not allowed on casino floor.- Provide assistance to customers:  give directions, call cabs, assist with car trouble, etc.- Provide special assistance to disabled patrons as necessary.- Assist with table and slot drops.- Observe hard count crew doing the slot drop and transport tokens to hard count room.- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.- Monitor all entry and exit from hard count, soft count, and vault, and maintain logs of these activities.- Serve as dispatcher.- Dispatch other officers to various assignments and maintain activity log sheets.- Watch and record monitors.- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court on behalf of state gaming boards.- Occasionally, strenuous physical activity is required.- Meet departmental uniform, appearance, and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, departmental, and company policies.- Keep work areas clean and free of safety hazards, debris, and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.
Job ID
2020-74797
Position Type
Regular Part-Time
Category
Security/Surveillance/ EMT
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provide security on assigned casino or landing area:  maintain high visibility, handle problem situations, watch for safety hazards, and provide assistance to medical officer.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credit.- Oversee customer boarding and disembarking:  provide crowd control, direct traffic, check I.D., check for cameras, bottles, and other items not allowed on casino floor.- Provide assistance to customers:  give directions, call cabs, assist with car trouble, etc.- Provide special assistance to disabled patrons as necessary.- Assist with table and slot drops.- Observe hard count crew doing the slot drop and transport tokens to hard count room.- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.- Monitor all entry and exit from hard count, soft count, and vault, and maintain logs of these activities.- Serve as dispatcher.- Dispatch other officers to various assignments and maintain activity log sheets.- Watch and record monitors.- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court on behalf of state gaming boards.- Occasionally, strenuous physical activity is required.- Meet departmental uniform, appearance, and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, departmental, and company policies.- Keep work areas clean and free of safety hazards, debris, and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.
Job ID
2020-74796
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Plainridge Park Casino
Job Locations US-TX-Selma
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- May assist in the handling of horses.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74388
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Retama Park
Job Locations US-IN-East Chicago
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74783
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Ameristar Casino Hotel East Chicago

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