Penn National Gaming, Inc.

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Search Results Page 66 of 67

Job Locations US-MS-Biloxi
- Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot.- Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance.- Locks vehicle and gives keys to dispatch.- Adheres to all company and departmental policies, procedures and safety standards.- Must have a clean and neat appearance. Must maintain a valid driver’s license in your state of residence and maintain a clean driving record.  Must have driver’s license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2021-79646
Position Type
Regular Part-Time
Category
Hidden (8746)
Casino Property
Boomtown Casino Biloxi
Job Locations US-LA-Baton Rouge
- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude - initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events - Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage - Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations - Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. - This includes, but is not limited to, driving shuttles and working in coat check - Consistently maintains an upbeat and positive attitude with guests and co-workers - Consistently practices a sense of urgency throughout entire shift to include sprinting to and from Valet lot and in all other job duties - Adheres to regulatory, safety, departmental and company policies, including Department of Transportation - Supports safety and accident prevention programs - Presents oneself as a Credit to Company and encourages others to do the same - Performs all other related and compatible duties as assigned
Job ID
2020-77406
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per department policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-79714
Position Type
Regular Part-Time
Category
Transportation & Valet
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-LA-Bossier City
- Provides claim check and instructs guests on how to reclaim vehicle. - Parks guest vehicles in specified areas in a safe and efficient manner. - Retrieves customer vehicles from specified areas in a safe and efficient manner. - Provides travel directions and information on property events and promotions. - Provides accurate and timely documentation and reports of departmental activities and status including claim checks, vehicle damage, statements, and conditions which require attention and/or repair. - Obeys all traffic laws on and off property. - Promotes the courteous treatment of customers and resolves guest service issues. - Responsible for providing a positive first and last impression to the guests when they arrive and leave Margaritaville Resort Casino. - Performs other duties as assigned.
Job ID
2021-80869
Position Type
Regular Part-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per department policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-79728
Position Type
On-Call
Category
Transportation & Valet
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-LA-Lake Charles
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Job ID
2021-79727
Position Type
On-Call
Category
Hotel Operations & Retail
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-LA-Bossier City
Job ID
2021-78953
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Margaritaville Resort Casino
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per departmental policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-77993
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot.- Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance.- Locks vehicle and gives keys to dispatch.- Adheres to all company and departmental policies, procedures and safety standards.- Must have a clean and neat appearance. Must maintain a valid driver’s license in your - state of residence and maintain a clean driving record. Must have driver’s license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2020-77653
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot.- Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance.- Locks vehicle and gives keys to dispatch.- Adheres to all company and departmental policies, procedures and safety standards.- Must have a clean and neat appearance. Must maintain a valid driver’s license in your state of residence and maintain a clean driving record.  Must have driver’s license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2021-79069
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot.- Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance.- Locks vehicle and gives keys to dispatch.- Adheres to all company and departmental policies, procedures and safety standards.- Must have a clean and neat appearance. Must maintain a valid driver’s license in your state of residence and maintain a clean driving record.  Must have driver’s license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2021-80084
Position Type
Seasonal
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MI-Detroit
This position is responsible for the execution of promotions on the casino floor and supports casino marketing events. The position involves participation in ViP functions and events on and off property supporting Greektown Casino-Hotel. in addition, the position assists all casino guests and encourages participation in the GT | Rewards program.   - Promotes and executes casino promotions flawlessly.- Appears at events, functions/parties at the request of Marketing.- Must have detailed knowledge of all property promotions and be able to effectively communicate; ability to make announcements over a microphone.- Effectively and enthusiastically communicate the benefits of the customer loyalty program and provide players with a compelling reason to play at Greektown Casino-Hotel.- Access guests accounts using Greektown’s computer/software systems.- Tele-market guests as instructed.- issue prizes using Greektown’s computer/software in accordance with set guidelines.- Coordinate with team leaders/team members towards fulfillment for all requests through constant communication and follow-up with all teams (i.e. call lists, RSVP lists, registration, announcements, promo, winner’s logs, etc.).- Greet and welcome guests at promotions area, external events and registration tables.- Work in different areas of Marketing/Player Development as requested by Marketing Leadership.- Prepare and move products for distribution in giveaways, promotions and events.- Assist guests at promotional kiosks and at all areas of the casino floor on a regular basis.- Other job-related duties as assigned.
Job ID
2021-79370
Category
Marketing & Entertainment
Casino Property
Greektown Casino Hotel
Job Locations US-MO-Riverside
- Provide stellar customer service. - Retrieve dirty dishes, silverware, and glassware during and after meals and deliver to assigned dishwashing area. - Retrieve clean dishes, glassware, and silverware from dishwashing area and distribute to service station locations. - Maintain cleanliness of work and guest areas including duties such as: vacuum, sweep, mop, pick up trash, etc. - Fill ice stations, polish silver, fold napkins, and stock supplies including dishes. - Prepare tables for guests including removal any dirty dishes, cleaning tables, changing tablecloths or linens, resetting with plates, stemware, glasses, silverware, and napkins. - Take beverages and refills of beverages to customers at appropriate times. - Remove trash and dirty linens from work area and deliver to appropriate areas. - Greet, welcome and thank guests appropriately. - Assist in seating guests as needed to improve customer flow and timely service. - Assist servers in maintaining dining areas including taking orders, delivery and hostessing as necessary for the efficient operation of business.
Job ID
2021-78725
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-OH-Dayton
Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Exchange currency for guests.- Responsible for the monitoring of VLT machine activity.- Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.- Print replacement and issue new Marquee Rewards cards.- Must be knowledgeable of all special events and promotions available to customers.- Actively seek out opportunities to service customers.- Safeguard company assets.- Comply with state, company, and department policies and regulations.- Other duties, as needed.
Job ID
2021-79433
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in - company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Exchange currency for guests.- Responsible for the monitoring of VLT machine activity.- Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.- Print replacement and issue new Marquee Rewards cards.- Must be knowledgeable of all special events and promotions available to customers.- Actively seek out opportunities to service customers.- Safeguard company assets.- Comply with state, company, and department policies and regulations.- Other duties, as needed.
Job ID
2020-76047
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Perform the service functions of exchanging currency, redeeming payout tickets, helping in dispatch or aiding VLT floor attendants with service calls and conducting pre-shifts as needed due to business demands and volume; coordinate guest’s satisfaction resolution.- Ensures all assignments are completed during each shift.- Provide witnessing/authorizing signature for VLT jackpot payments as described by department policies.- Maintain cleanliness of gaming floor including keeping chairs pushed in, disposing of cups, and any other light cleaning responsibilities to promote a positive player environment.- Actively seeking out opportunities to service customers.- Responsible for team member adherence to departmental policies, operating procedures, directives, and regulations.- Be knowledgeable about player events, marketing promotions and services/amenities throughout the property.- Must always demonstrate friendly, ethical cooperative behavior with customers and co-workers.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.- Issue free play to guests when necessary.- Other duties, as needed.
Job ID
2021-80903
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Ensures functionality of the VLT maintenance system.- Work on special projects as assigned.- Assists in oversight of electronic gaming device activities for adherence to established procedures on assigned shift.- Makes suggestions regarding types of materials, supplies, or tools to be used within established guidelines on assigned shift.- Perform preventative maintenance: clean, inspect, adjust, and test various machine parts.- Assist customers with questions and complaints regarding VLT machines.- Provide answers with explanations and rectify problems as appropriate.- Responsible for the monitoring of VLT machine activity.- Must be knowledgeable of all special events and promotions available to customers.- Actively seeking out opportunities to service customers.- Safeguard company assets- Complies with state, company, and department policies and regulations.- Some duties performed may be outside employees normal job duties.
Job ID
2021-80359
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Youngstown
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives- Assists in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Promoting a fun and exciting environment with a positive and upbeat attitude- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Directly supervise VLT Attendant team members on assigned shift.- Responsible for team member adherence to departmental policies, operating procedures, training programs, directives, work schedules, and regulations.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Supervises the operation of all VLT machines and related gaming equipment during assigned shift.- Provide witnessing/authorizing signature for VLT jackpot payments as described by department policies.- Counseling, guiding and instructing assigned team members in proper performance of duties.- Perform the service functions of dispatching and aiding VLT floor attendants with service light calls, conducting pre-shifts as needed due to business demands and volume - Coordinating guest satisfaction resolutions.- Notifies management if any technical or service issues arise.- Be knowledgeable about player events, marketing promotions and services/amenities throughout the property.- Provide positive communication and use Marquee Service Training skills with every patron and team member.- Assist guests with questions and complaints regarding VLT machines- Supervise employee development, review training needs for team members- Manages work procedures and expedites workflow.- Ensures all assignments are completed during each shift- Aid VLT Management in all aspects of performance management of department personnel- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Stay abreast of changes in the gaming environment to best serve the objectives of the department- Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews- Maintain an open-door policy and address all team member issues and/or concerns in a timely manner- Maintains strict confidentiality in all departmental and company matters.- Accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation- Perform duties in a safe manner; report any potential safety hazards- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-78913
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-OH-Youngstown
- Promoting a fun and exciting environment with a positive and upbeat attitude - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position - Troubleshoot and repair all VLT machines and related equipment - Safeguard all assigned areas - Perform all VLT moves and changes as directed - Ensure that all gaming devices are in proper working order - Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow team members - Any and all duties as assigned by your Supervisor or a member of management - Promoting a positive influence in the community and participating in company-sponsored events - Ensuring regulatory compliance with all aspects of VLT machine maintenance i.e.; moves, conversions, and repair. - Ensuring functionality of the VLT maintenance system. - interacting with VLT Operations personnel and guests while repairing VLT machine functions. - Assist with every phase, including layout and installation. - Work on special projects as assigned. - Assist in maintaining adequate stock of parts necessary for repairs. - Perform preventative maintenance: clean, inspect, adjust, and test various machine parts. - Perform floor maintenance: troubleshoot and repair machine malfunctions and system problems as they occur during gaming. - Assist guests with questions and concerns regarding VLT machines.
Job ID
2021-78687
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-IA-Council Bluffs
- Responsible for directing the overall operations and staff of the Table Games/Slots/Poker department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to Executive Management/GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. - Provides direction to Table Games/Slots/Poker leadership and oversees all Table Games and Poker game protection, as well as overall Slots operations. - Ensures enforcement of games procedures and policies as outlined in company and department manuals and in accordance with internal Controls; monitors for compliance. - Manages departmental expenditures and resources. - Answers inquiries pertaining to Slots policies and services and resolves guest complaints while supporting all customer service programs. - Assigns duties to Table Games/Slots/Poker leadership and creates/approves work schedules for efficient business performance. - Makes final decision regarding implementation and oversight of overall strategies for engagement, customer service, comp ability, games layout and slot floor mix, revenue growth, and expense management in order to maximize profitability for all areas of responsibility. - Observes and monitors staff performance and plans work processes in order to ensure efficient operations and adherence to Table Games/Slots/Poker policies and procedures. - Recommends and approves changes in status of team members, including but not limited to changes from full-time to part-time, promotions, and transfers. - Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. - Protects and preserves assets of the company. - Understands and adheres to all bargaining unit agreements (where applicable). - Responsible for the overall integrity of daily Slots operations. - Works closely with the Executive Management Team in developing strategic and tactical operating plans to support property objectives. - Responsible for maximizing daily revenue and effectively managing costs, labor, and cash control. - Develops and manages departmental expense and capital budgets to support operational objectives. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80403
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Hotel Council Bluffs

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