Penn National Gaming, Inc.

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Search Results Page 64 of 72

Job Locations US-MO-St. Louis | US-MO-St. Louis
- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-76602
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino St. Louis
Job Locations US-MS-Bay St Louis | US-MS-Biloxi
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79106
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-LA-Baton Rouge
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79110
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Lake Charles
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79108
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-PA-Philadelphia
• Partner with the Director or New Market Operations and Compliance Project Manager to work across teams to assist planning for new interactive sportsbook/casino initiatives • Liaise with internal teams and external partners for planning efforts to support new sportsbook openings across the Penn National portfolio, and other external B2B opportunities Penn Interactive pursues • Track and monitor permissible and impermissible sports wagers in various states, and share findings with relevant internal teams • Work with retail sportsbooks to ensure all compliance matters are adhered.• Aid with the development and maintenance of compliance recordkeeping and various evolving documents • Proactively identify and anticipate issues that may negatively impact business and make the necessary changes to flag these to relevant stakeholders • Actively research industry compliance regulations and policies, conduct competitor research, and provide feedback to the Compliance and Product Team• Partner with other departments as needed to support the organization’s needs • Perform other duties, as assigned.
Job ID
2021-79769
Position Type
Regular Full-Time
Category
Legal, Audit, Compliance & Risk
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-ME-Bangor
$1,000 Sign on Bonus! Applies principles of accounting to all phases of the accounting department by performing the following duties.Delivers Outstanding guest service by dealing up ACES! Acknowledge the guest with a friendly greeting. Convey an upbeat and positive attitude. Engage the guest and anticipate the guest’s needs. Show appreciation for the business and offer a warm farewell.  GENERAL LEDGER & ACCOUNTS RECEIVABLEAccrues miscellaneous income items.Make recommendations regarding the accounting of assets and expenditures and for improving the organization's accounting operation.Prepares listed journal entries on month end J/E schedule.Maintains fixed Asset and Depreciation Ledger.Generates financial statementsPrepares budget spread sheets, links to consolidate budget summary and prepares budget upload to Great Plains.Review General Ledger Accounts and Reconcile.Assist with all aspects of the month end closing process.Maintains logs for CTR’s and MTL’s and files 103 forms with IPS.Assist with creation of corporate reports.Prepares E-Files Monthly Sales Tax and service provider reports.Responsible for all IRS and state reporting for W2G and 1042 withholding including annual electronic filing, 945’s and 1047’sMonitors and reconciles state and federal W2G and 1042 withholding deposit requirements.Other duties may be assigned. ACCOUNTS PAYABLEReceive invoices; match to receivers and PO’s and forward to proper departments for approval.Review invoices and checks requests for proper account numbers and approvals.Reconcile vendor statements, set up and maintain vendor files including W-9 information. Call vendors for missing invoices or questions about invoices.Process checks for payment.Maintain all files for accounts payable. PAYROLLMaintain all payroll updates and changes in payroll system.Review time saver records for completeness; upload time saver, EDR and tips to UltiPRO.Reviews wages computed and corrects errors to ensure accuracy of payroll.Record the accumulation and use of paid time off.Produce and distribute payroll checks.Produce and distribution of payroll reports.Verify and maintain reported tips spreadsheet.  Calculate allocated tips.Produce and distribute check requests for wage garnishments and miscellaneous payroll payments.Produce payroll tax report reconciliations.Answer payroll inquiries.Assist Human Resources Representative when required.Other duties may be assigned.
Job ID
2021-81876
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino Bangor
Job Locations US-NV-Las Vegas | US-NV-Las Vegas | US-PA-Wyomissing
- Assists in the accurate and timely preparation of property financial statements in a centralized environment. - Maintains accounting records in accordance with Generally Accepted Accounting Principles (GAAP) and company policy.  - Completes detailed month-end account reconciliations for the complex trial balance accounts. - Prepares monthly analyses on complex trial balance accounts. - Researches variances to budget and any unexpected movement in the trial balance.- Initiates month-end journal entries.- Ensures the validity of all adjusting and accrual entries. - Monitors and analyzes the monthly activity of the payroll and benefit-related accounts. - Monitors and analyzes the accounting for monthly marketing accruals. - Monitors and analyzes the accounting for banking and Credit card entries and reconciliations.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-80840
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Penn National Gaming, Inc.
Job Locations US-NM-Hobbs
- Greets guests in a timely manner and obtains beverage and/or food orders. initiates conversation with guests. - Mix ingredients such as liquor, soda, water, and fruit juice to prepare beverages. - Serves alcoholic and non-alcoholic beverages. Ensure legal drinking age when unsure for alcoholic beverages. - Know drink prices and proper measurement. - Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask. - Operate cash register: accept money from customers and count back appropriate change; process Credit card purchases; count and balance money/Credit card purchases, and comps against receipts in register before and after each shift. - Follow cash handling procedures. - Order and requisition liquors and supplies. - Prepare garnishments. - Arrange bottles and glasses to make attractive display. - Pre-bus station regularly. - Assist with inventory and inventory control. - Complete assigned opening and closing side work. - Claim tips received according to laws governing wage reporting - Perform duties in a safe manner; report any potential safety hazards to management staff. - May be required to answer questions when a manager is not available. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management. - This position has no supervisory responsibilities.
Job ID
2021-80405
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-NM-Hobbs
- it is the primary responsibility of the Starting Gate Cashier to greet guests coming to the Starting Gate with a smile, eye contact and a warm verbal greeting.  Must be outgoing with the ability to engage and entertain guests.  The Cashier will collect cover charges as required and check iD’s of all patrons to ensure guests are of age for entrance.  All duties are to be performed in accordance with departmental and company policies, practices and procedures.   ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Greets guests in a timely manner. initiates conversation with guests. - Set up and break down concession stations. - Clean and maintain station. - Operate cash register if required, take money and make change. - Anticipates guest needs when possible. - Communicates with bartenders and managers regarding guest requests. - Completes end of shift checkout and paperwork according to preset standards. - Complete assigned opening and closing side work. - Claims tips received according to laws governing wage reporting. - Provides “A” Service to every patron and employee. - Perform duties in a safe manner; report any potential safety hazards to management staff. - May be required to answer questions when a manager is not available. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management.   SUPERViSORY RESPONSiBiLiTiES - This position has no supervisory responsibilities.
Job ID
2021-82081
Position Type
Regular Part-Time
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-NM-Hobbs
  OVERViEW: Penn National Gaming has tHRilled and entertained guests since 1971 when it all began as a horse racing venue.  From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences.  PENN is dedicated to becoming the undisputed leader in guest service by offering Red Carpet experience for each and every guest.   SUMMARY: it is the primary responsibility of the Starting Gate Server to provide beverage and food service.  Must convey an upbeat and positive attitude, with the ability to engage the guest. All duties are to be performed in accordance with departmental and company policies, practices and procedures.   ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Acknowledge the guest with a friendly greeting in a timely manner. - Obtains beverage and/or food orders. initiates conversation with guests. - Expedites food and drink orders for each party quickly and accurately. Serves refills and follows up for additional food and beverage requirements. - Keeps tables neat and orderly by bussing as you go. - Adheres to all responsible alcohol serving requirements as dictated by the state and Zia Park policies. - Requests identification from guests ordering alcohol. - Anticipates guest needs when possible. - Communicates with supervisor regarding guest requests. - Completes end of shift checkout and paperwork according to preset standards. - Complete assigned opening and closing side work. - Provides Marquee Service to every patron and employee. - Perform duties in a safe manner; reports any potential safety hazards to management. - May be required to answer questions when a supervisor is not available. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management.    SUPERViSORY RESPONSiBiLiTiES   - This position has no supervisory responsibilities.
Job ID
2021-80471
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-IL-Aurora
Job ID
2021-81311
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-NM-Hobbs
SUMMARY: Responsible for friendly and accurate preparation of all drinks ordered at steakhouse venue.  To reflect venue’s upscale environment, the Steakhouse Bartender’s conduct must be refined. Must have the ability to engage and entertain guests in a pleasant manner.   ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Greets guests in a timely manner and obtains beverage and/or food orders. initiates conversation with guests. - Mix ingredients such as liquor, soda, water, and fruit juice to prepare beverages. - Serves alcoholic and non-alcoholic beverages. Ensure legal drinking age when unsure for alcoholic beverages. - Know drink prices and proper measurement. - Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask.  - Operate cash register: accept money from customers and count back appropriate change; process Credit card purchases; count and balance money/Credit card purchases, and comps against receipts in register before and after each shift. - Follow cash handling procedures. - Order and requisition liquors and supplies. - Prepare garnishments. - Arrange bottles and glasses to make attractive display. - Pre-bus station regularly. - Assist with inventory and inventory control. - Complete assigned opening and closing side work. - Claim tips received according to laws governing wage reporting. - Provides Red Carpet Service to every patron and employee. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Perform duties in a safe manner; report any potential safety hazards to management staff. - May be required to answer questions when a manager is not available. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management.    SUPERViSORY RESPONSiBiLiTiES   - This position has no supervisory responsibilities.  
Job ID
2021-80776
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-MO-Riverside
- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilitiesAdministers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free. - Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness. - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed. - Accountable for meeting or exceeding all State of Missouri and the Company’s sanitation requirements (ServSafe).  - Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting).  - Monitoring/implementation of garbage separation and disposal as per standards.  - Partners with Sous Chef to coordinate work flow during shift to meet business demands and ensure customer satisfaction.   - Acts as a role model to other employees and always presents oneself as a Credit to the Company and encourages others to do the same. - Performs all other related and compatible duties as assigned. - Must acquire all necessary skills to act as Sous Chef within 18 months.  - Write prep list and take inventory.
Job ID
2021-81641
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilitiesAdministers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free. - Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness. - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed. - Accountable for meeting or exceeding all State of Missouri and the Company’s sanitation requirements (ServSafe).  - Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting).  - Monitoring/implementation of garbage separation and disposal as per standards.  - Partners with Sous Chef to coordinate work flow during shift to meet business demands and ensure customer satisfaction.   - Acts as a role model to other employees and always presents oneself as a Credit to the Company and encourages others to do the same. - Performs all other related and compatible duties as assigned. - Must acquire all necessary skills to act as Sous Chef within 18 months.  - Write prep list and take inventory.
Job ID
2021-81630
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilitiesAdministers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free. - Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness. - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed. - Accountable for meeting or exceeding all State of Missouri and the Company’s sanitation requirements (ServSafe).  - Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting).  - Monitoring/implementation of garbage separation and disposal as per standards.  - Partners with Sous Chef to coordinate work flow during shift to meet business demands and ensure customer satisfaction.   - Acts as a role model to other employees and always presents oneself as a Credit to the Company and encourages others to do the same. - Performs all other related and compatible duties as assigned. - Must acquire all necessary skills to act as Sous Chef within 18 months.  - Write prep list and take inventory.
Job ID
2021-79460
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-St. Louis
- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment.- Maintains hood vent system and ovens.- Cleans and sanitizes all garbage cans.- Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g., china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc.- Ensures “Wet Floor” signs and other markers are used.- Ensures kitchen workers have and use the proper equipment necessary for the job (e.g., gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports malfunctions promptly.- Assists kitchen utility personnel with duties when necessary as directed by supervisor.- Assists other outlets with cleaning projects or restocking supplies.- Assists in training kitchen workers in all aspects of safety.- Trains kitchen personnel on proper cleaning solution usage and safety applications.- Responsible for organization and proper storage of cleaning solutions and supplies.- Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-79710
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
River City Casino & Hotel
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Greets and welcomes each guest in a courteous and timely manner. - Completes seating chart and assigns server sections. - Phones "mychoice" Desk for comp slips and overages, and fills out daily operations sheet. - Schedules dining reservations and arranges parties for patrons, with management approval. - Escorts guests to tables, providing menus. - Communicates with managmement regarding special requests or complaints. - Attends departmental and company meetings as required.
Job ID
2021-80213
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Attends TiPS Certification Class. - Communicates accurate detail of all menu items and preparation methods. - Answers questions and makes suggestions to guests regarding food and wine service. - Garnishes  and decorates plates in preperation for service. - Observes and responds to any additional guests' needs. - Operates P.O.S. system to standard. - Attends departmental and company meetings as required.
Job ID
2021-80215
Position Type
Seasonal
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Attends TiPS Certification Class. - Communicates accurate detail of all menu items and preparation methods. - Answers questions and makes suggestions to guests regarding food and wine service. - Garnishes  and decorates plates in preperation for service. - Observes and responds to any additional guests' needs. - Operates P.O.S. system to standard. - Attends departmental and company meetings as required.
Job ID
2021-80214
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-NM-Hobbs
  SUMMARY: it is the primary responsibility of the Steakhouse Server to provide beverage, food, and bussing services.  Must be outgoing with the ability to engage and entertain guests.  All duties are to be performed in accordance with departmental and company policies, practices and procedures.   ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Greets guests in a timely manner and obtains beverage and/or food orders. initiates conversation with guests. - Expedites food and drink orders for each party quickly and accurately. Serves refills upon request as well as follows up for additional food and beverage requirements. - Keeps tables neat and orderly by removing glassware no longer in use. Clears and resets tables for next seating.  - Adheres to all responsible alcohol serving requirements as dictated by the state; requests identification from guests ordering alcohol when legal age is questionable. - Anticipates guest needs when possible. - Communicates with bartenders and managers regarding guest requests. - Completes end of shift checkout and paperwork according to preset standards. - Complete assigned opening and closing side work. - Claims tips received according to laws governing wage reporting. - Provides Red Carpet Service to every patron and employee. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Perform duties in a safe manner; report any potential safety hazards to management staff. - May be required to answer questions when a manager is not available. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management.     SUPERViSORY RESPONSiBiLiTiES   This position has no supervisory responsibilities
Job ID
2021-81937
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Zia Park Casino Hotel Racetrack

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