Penn National Gaming, Inc.

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Search Results Page 61 of 72

Job Locations US-LA-Harvey
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for the repair, maintenance, and general operating condition of slot machines. - Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the inspection, installation, and removal of slot machines. - Maintains player-tracking system and EZ Pay equipment. - Responsible for troubleshooting system-related problems. - Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.). - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-82120
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Boomtown New Orleans
Job Locations US-PA-Grantville
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Diagnose and repair all technical problems associated with slot machines and related equipment. Perform routine maintenance on all slot machines and related equipment per manufacturer's specifications. Diagnose and repair all technical problems associated with ACSC slot system and the central control computer server system. Install, remove, and modify slot machines and related equipment as directed, including full preparation of slot machines for play. Generate computer reports relating to slot performance and maintenance, as required. Assist with guest service problems and inquiries. May serve in the capacity of a traveling VGT Technician or Service Technician if needed. Essential Duties Relative to Performance Review:Provide professional representation at internal and external meetings and events. Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. Ensure interactions with internal and external guests follow the guidelines of the customer service program Adhere to all Corporate and local policies, procedures, and operating guidelines. 
Job ID
2021-81086
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-IA-Council Bluffs
- Adheres to departmental and property policies and procedures regarding guest service standards. - Performs minor maintenance on machine interiors, including such functions as clearing bill jams, replacing lights, fixing button problems, etc. - Maintains visual aesthetics of slot machines and video monitors by cleaning slot reels, glass fronts, and display signs. - Notifies slot shop personnel of any major machine malfunctions. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-80324
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-LA-Bossier City
SUPERVISORY RESPONSIBILITY: N/A QUALIFICATIONS:   Must have the ability to obtain a Gaming License issued by the Louisiana State Police;  Knowledge of principles and processes for providing customer service;  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required -  EDUCATION AND EXPERIENCE:  High school diploma or equivalent; Training in repair of electrical and/or electronic equipment LANGUAGE AND SKILLS: Ability to read, analyze and interpret common documentation – Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff – Ability to write and present information to management in  a reasonable manner MATHMATICAL SKILLS:  Ability to perform normal mathematical computations in regard to the implementation of current duties.  REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of instructions and deal with several variables PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions - While performing the duties of this job, the employee is frequently required to sit while working– The employee regularly is  required to stand, walk, kneel, stoop, crawl in small spaces, reach with arms and hands and have the ability to lift at least 75 pounds. WORK ENVIRONMENT: The work environment consists of very demanding surroundings with a high noise level and smoke filled environment.  
Job ID
2021-79379
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Margaritaville Resort Casino
Job Locations US-ME-Bangor
$1,000 Sign on Bonus!  Wages Starting Higher Than Minimum! - Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion - Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness- Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction  - Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) - Adheres to regulatory, safety, departmental and company policies- Supports safety and accident prevention programs (non slip footwear, proper lifting) - Presents oneself as a credit to Company and encourages others to do the same - Performs all other related and compatible duties as assigned
Job ID
2021-79932
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Bangor
Job Locations US-NV-Las Vegas
- Responsible for buying paid social ads.- Works in a ticketed based environment. Adhere to production SLAs and develop processes to efficiently manage multiple jobs at the same time.- Partners with Digital Marketing Manager to optimize active paid social campaigns.- Reports on conclusion of a paid campaign to measure success. Makes suggestions for improvement.- Develops custom audience campaigns to continue to engage target audience business, drives trips for existing core business, and converts business from Penn Interactive and Barstool.- Acquires new customers on social media by creating awareness for casino properties.- Responsible for driving guest trips and increasing revenue by promoting new products and services on paid social media.- Conducts enterprise paid media tests. Reports findings and makes suggestions for improvement. - Understands current paid social best practices, trends and technology and apply those to our current ad strategy and implementation. - Integrate Penn Interactive sand Barstool into everyday business and best in class omni-channel strategies.- Identifies and collaborates with DB Marketing teams on target audiences and segmentation for social media buys.- Implements set up, purchases and posts the creative content for the paid social buys on behalf of the entire enterprise, as requests are made. Ensures buys meet budget requirements.- Assists in developing copy for paid social posts.- Executes appropriate buying methodologies for all paid social media campaigns. Assists with driving ROI through effective social media planning. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Conducts social media and internet research activities for assigned properties. Reports findings to Manager and makes recommendations.- Partners with design team on assets for a/b testing.- Conducts proper training, demos, and feedback sessions enterprise wide in regards to social media/internet tools for digital advertising.- Implements social media tracking pixels for inclusion in website tagging. - Develops and implements paid social media triggers as necessary.- Ensures content hierarchy, priority, and language published on paid social media is aligned with the Company strategy. Implements improvements as needed. - Develops and manages a paid social media content calendar, to guide internal marketing partners on the timing and cadence of campaigns. Creates timeline for calendar based upon Company needs. - Adheres to all deadlines in accordance to content calendar and all other assignments. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Manager. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-82183
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn National Gaming, Inc.
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Collects and counts the currency from the casino on a daily basis. - Ensurse soft currency is accounted for and recorded in accordance with company policies and procedures. - Ensures company assets are properly accounted for and secured. - Manually counts large amounts of currency. - Accounts for all Table Games documentation. - Operates a currency counting machine. - Ability to function with secured access for ingress/egress to Count Room. - Attends departmental and company meetings as required.
Job ID
2021-81581
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Aurora
Job Locations US-PA-Philadelphia
- Define approach to testing complex systems- Design, plan, execute, monitor, and improve testing process- Meet deadlines and work independently- Monitor crash reports, alert teams to critical bugs, and open tickets with the appropriate teams- Serve as the gatekeeper for mobile and web deployment; coordinate a go/no-go sign-off- Oversee and ensure the quality of test plans, test cases, test matrix, and bug reporting- Script and develop testing scenarios in a broad range of programming languages
Job ID
2020-74206
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-MI-Detroit
The following and other duties may be assigned as necessary:   - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintenance of attendance records. - Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-81692
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Greektown Casino Hotel
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Oversees the production and management of all food safety standards.- Executes recipes approved by the Executive and/or the Production Chef.- Identifies cost savings ideas and suggestions for implementation.- Observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed.- Instructs Culinary staff in cooking methods for continuous improvement.- Attends departmental and company meetings as required.- Directly supervises: Sportsbar Cooks and Production Cooks.- Executes or participates in:- Interviewing, hiring, and training team members- Planning, scheduling, assigning, and directing work- Appraising performance- Rewarding, disciplining, and separating team member employment- Maintains accurate departmental records- Making recommendations for promotions- Making recommendations for improving operational efficiencies- Manages guest and team member complaints 
Job ID
2021-80650
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-IN-Lawrenceburg
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records. - Assists with maintaining established quality assurance procedures to ensure acceptable Health Department and customer service standards. - Oversees the preparation of all food items to ensure quality and consistency. - Checks daily payrolls to reduce overtime and maintain budget.- Checks stocks of foodstuffs to ensure a consistent inventory. - Expedites a la carte to oversee proper portioning, quality, and presentation. - Assists in training new hires. - Responsible for all operations in the absence of the Executive Chef. - Ensures company rules, regulations, and uniform codes are being followed. - Assists in planning menus, specials, and recipes.- Delegates specific duties to all kitchen personnel. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-81518
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-OH-Dayton
    - Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Develop, maintain and manage training programs.- Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues.- Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products.- Ensure that freshness by directing and overseeing the rotation of items and storage at appropriate temperatures.- Develop and suggest recipes and products to maintain a leading edge in the industry.- Develop menus for catering, sales, Grab and Go, and restaurants.- Safe and efficient use of all kitchen equipment.- Assist in operation of other food and beverage venues as needed.- Handle customer complaints and support all customer service programs.- Support, implement, administer and manage standards of excellence among team members.- Understand and adhere to regulatory, department and company policies and procedures.- Make determinations regarding types of products, materials, supplies, or tools to be used.- Supervise and manage attendance and time records of team members.- Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction.- Supervise and manage the work processes or procedures of team members.- Conduct individual or group pre-shift meetings with team members and provide daily positive feedback.- Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination.- Protect and preserve assets of the company.- Understand and adhere to all bargaining unit agreements.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2021-81569
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-PA-Washington
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Job ID
2021-80233
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
The Meadows Casino Racetrack
Job Locations US-IN-East Chicago
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.- Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records.- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78236
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-MS-Bay St Louis
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintenance of attendance records.- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80678
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MO-St. Louis
-Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records. - Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-79712
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
River City Casino & Hotel
Job Locations US-IA-Council Bluffs
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.- Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records.- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-82056
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-PA-Grantville
- Ability to follow all recipes and control procedures. - Responsible for maintaining consistent attendance and performance records. - Maintain food cost within budgeted parameters. - Control portion size, minimize waste, and present menu items according to specifications. - Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations. - Prepare weekly schedules and control labor costs. - Educate, train, and manage Cooks to follow policies and standards. - Maintain positive guest relations. - Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food. - Perform all culinary job functions within immediate area when necessary.
Job ID
2021-81941
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Grantville
- Ability to follow all recipes and control procedures. - Responsible for maintaining consistent attendance and performance records. - Maintain food cost within budgeted parameters. - Control portion size, minimize waste, and present menu items according to specifications. - Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations. - Prepare weekly schedules and control labor costs. - Educate, train, and manage Cooks to follow policies and standards. - Maintain positive guest relations. - Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food. - Perform all culinary job functions within immediate area when necessary.
Job ID
2021-81942
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Grantville
- Ability to follow all recipes and control procedures. - Responsible for maintaining consistent attendance and performance records. - Maintain food cost within budgeted parameters. - Control portion size, minimize waste, and present menu items according to specifications. - Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations. - Prepare weekly schedules and control labor costs. - Educate, train, and manage Cooks to follow policies and standards. - Maintain positive guest relations. - Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food. - Perform all culinary job functions within immediate area when necessary.
Job ID
2021-79218
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course

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