Penn National Gaming, Inc.

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Search Results Page 60 of 67

Job Locations US-WV-Charles Town
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79093
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-OH-Columbus
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79105
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Columbus
Job Locations US-PA-Grantville
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79103
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-IL-Aurora
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79112
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino Aurora
Job Locations US-MS-Bay St Louis | US-MS-Biloxi
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79106
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-IL-Joliet
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79111
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino Joliet
Job Locations US-LA-Baton Rouge
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79110
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Lake Charles
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79108
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-PA-Washington
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79104
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
The Meadows Casino Racetrack
Job Locations US-NV-Las Vegas | US-NV-Las Vegas | US-PA-Wyomissing
**Remote Opportunity**- Assists in the accurate and timely preparation of property financial statements in a centralized environment. - Maintains accounting records in accordance with Generally Accepted Accounting Principles (GAAP) and company policy.  - Completes detailed month-end account reconciliations for the complex trial balance accounts. - Prepares monthly analyses on complex trial balance accounts. - Researches variances to budget and any unexpected movement in the trial balance.- Initiates month-end journal entries.- Ensures the validity of all adjusting and accrual entries. - Monitors and analyzes the monthly activity of the payroll and benefit-related accounts. - Monitors and analyzes the accounting for monthly marketing accruals. - Monitors and analyzes the accounting for banking and Credit card entries and reconciliations.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-80659
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Penn National Gaming, Inc.
Job Locations US-NM-Hobbs
- Greets guests in a timely manner and obtains beverage and/or food orders. initiates conversation with guests. - Mix ingredients such as liquor, soda, water, and fruit juice to prepare beverages. - Serves alcoholic and non-alcoholic beverages. Ensure legal drinking age when unsure for alcoholic beverages. - Know drink prices and proper measurement. - Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask. - Operate cash register: accept money from customers and count back appropriate change; process Credit card purchases; count and balance money/Credit card purchases, and comps against receipts in register before and after each shift. - Follow cash handling procedures. - Order and requisition liquors and supplies. - Prepare garnishments. - Arrange bottles and glasses to make attractive display. - Pre-bus station regularly. - Assist with inventory and inventory control. - Complete assigned opening and closing side work. - Claim tips received according to laws governing wage reporting - Perform duties in a safe manner; report any potential safety hazards to management staff. - May be required to answer questions when a manager is not available. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management. - This position has no supervisory responsibilities.
Job ID
2021-80405
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-NM-Hobbs
  OVERViEW: Penn National Gaming has tHRilled and entertained guests since 1971 when it all began as a horse racing venue.  From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences.  PENN is dedicated to becoming the undisputed leader in guest service by offering Red Carpet experience for each and every guest.   SUMMARY: it is the primary responsibility of the Starting Gate Server to provide beverage and food service.  Must convey an upbeat and positive attitude, with the ability to engage the guest. All duties are to be performed in accordance with departmental and company policies, practices and procedures.   ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Acknowledge the guest with a friendly greeting in a timely manner. - Obtains beverage and/or food orders. initiates conversation with guests. - Expedites food and drink orders for each party quickly and accurately. Serves refills and follows up for additional food and beverage requirements. - Keeps tables neat and orderly by bussing as you go. - Adheres to all responsible alcohol serving requirements as dictated by the state and Zia Park policies. - Requests identification from guests ordering alcohol. - Anticipates guest needs when possible. - Communicates with supervisor regarding guest requests. - Completes end of shift checkout and paperwork according to preset standards. - Complete assigned opening and closing side work. - Provides Marquee Service to every patron and employee. - Perform duties in a safe manner; reports any potential safety hazards to management. - May be required to answer questions when a supervisor is not available. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management.    SUPERViSORY RESPONSiBiLiTiES   - This position has no supervisory responsibilities.
Job ID
2021-80471
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-NM-Hobbs
  OVERViEW: Penn National Gaming has tHRilled and entertained guests since 1971 when it all began as a horse racing venue.  From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences.  PENN is dedicated to becoming the undisputed leader in guest service by offering Red Carpet experience for each and every guest.   SUMMARY: it is the primary responsibility of the Starting Gate Server to provide beverage and food service.  Must convey an upbeat and positive attitude, with the ability to engage the guest. All duties are to be performed in accordance with departmental and company policies, practices and procedures.   ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Acknowledge the guest with a friendly greeting in a timely manner. - Obtains beverage and/or food orders. initiates conversation with guests. - Expedites food and drink orders for each party quickly and accurately. Serves refills and follows up for additional food and beverage requirements. - Keeps tables neat and orderly by bussing as you go. - Adheres to all responsible alcohol serving requirements as dictated by the state and Zia Park policies. - Requests identification from guests ordering alcohol. - Anticipates guest needs when possible. - Communicates with supervisor regarding guest requests. - Completes end of shift checkout and paperwork according to preset standards. - Complete assigned opening and closing side work. - Provides Marquee Service to every patron and employee. - Perform duties in a safe manner; reports any potential safety hazards to management. - May be required to answer questions when a supervisor is not available. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management.    SUPERViSORY RESPONSiBiLiTiES   - This position has no supervisory responsibilities.
Job ID
2021-80487
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-NM-Hobbs
SUMMARY: Responsible for friendly and accurate preparation of all drinks ordered at steakhouse venue.  To reflect venue’s upscale environment, the Steakhouse Bartender’s conduct must be refined. Must have the ability to engage and entertain guests in a pleasant manner.   ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Greets guests in a timely manner and obtains beverage and/or food orders. initiates conversation with guests. - Mix ingredients such as liquor, soda, water, and fruit juice to prepare beverages. - Serves alcoholic and non-alcoholic beverages. Ensure legal drinking age when unsure for alcoholic beverages. - Know drink prices and proper measurement. - Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask.  - Operate cash register: accept money from customers and count back appropriate change; process Credit card purchases; count and balance money/Credit card purchases, and comps against receipts in register before and after each shift. - Follow cash handling procedures. - Order and requisition liquors and supplies. - Prepare garnishments. - Arrange bottles and glasses to make attractive display. - Pre-bus station regularly. - Assist with inventory and inventory control. - Complete assigned opening and closing side work. - Claim tips received according to laws governing wage reporting. - Provides Red Carpet Service to every patron and employee. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Perform duties in a safe manner; report any potential safety hazards to management staff. - May be required to answer questions when a manager is not available. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management.    SUPERViSORY RESPONSiBiLiTiES   - This position has no supervisory responsibilities.  
Job ID
2021-80776
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-MO-Riverside
- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilitiesAdministers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free. - Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness. - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed. - Accountable for meeting or exceeding all State of Missouri and the Company’s sanitation requirements (ServSafe).  - Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting).  - Monitoring/implementation of garbage separation and disposal as per standards.  - Partners with Sous Chef to coordinate work flow during shift to meet business demands and ensure customer satisfaction.   - Acts as a role model to other employees and always presents oneself as a Credit to the Company and encourages others to do the same. - Performs all other related and compatible duties as assigned. - Must acquire all necessary skills to act as Sous Chef within 18 months.  - Write prep list and take inventory.
Job ID
2021-79460
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-St. Louis
- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment.- Maintains hood vent system and ovens.- Cleans and sanitizes all garbage cans.- Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g., china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc.- Ensures “Wet Floor” signs and other markers are used.- Ensures kitchen workers have and use the proper equipment necessary for the job (e.g., gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports malfunctions promptly.- Assists kitchen utility personnel with duties when necessary as directed by supervisor.- Assists other outlets with cleaning projects or restocking supplies.- Assists in training kitchen workers in all aspects of safety.- Trains kitchen personnel on proper cleaning solution usage and safety applications.- Responsible for organization and proper storage of cleaning solutions and supplies.- Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-79710
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
River City Casino & Hotel
Job Locations US-MS-Vicksburg
- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly; reports malfunctions promptly. - Assists kitchen utility personnel with duties when necessary as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies. - Assists in training kitchen workers in all aspects of safety. - Trains kitchen personnel on proper cleaning solution usage and safety applications. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79421
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-CO-Black Hawk
- Performs daily cleaning projects as directed by supervisors.-  Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly; reports malfunctions promptly. - Assists kitchen utility personnel with duties when necessary as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies. - Assists in training kitchen workers in all aspects of safety. - Trains kitchen personnel on proper cleaning solution usage and safety applications. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2020-77174
Starting Salary
USD $14.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $14/hr. plus experiential increases- Performs daily cleaning projects as directed by supervisors.-  Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly; reports malfunctions promptly. - Assists kitchen utility personnel with duties when necessary as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies. - Assists in training kitchen workers in all aspects of safety. - Trains kitchen personnel on proper cleaning solution usage and safety applications. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2020-77173
Starting Salary
USD $14.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-NV-Jackpot
- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly; reports malfunctions promptly. - Assists kitchen utility personnel with duties when necessary as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies. - Assists in training kitchen workers in all aspects of safety. - Trains kitchen personnel on proper cleaning solution usage and safety applications. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79185
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Cactus Petes

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