Penn National Gaming, Inc.

Career Opportunity Listings


The list below (and on subsequent pages if applicable) are the current opportunities based on your search. To view the details, click on the Job Title.



Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 54 of 72

Job Locations US-MS-Bay St Louis
- Performs all duties required to ensure that rooms are kept clean (i.e. vacuuming, dusting, glass cleaning, sanitizing bathrooms, changing linens, etc.).- Notifies Housekeeping Dispatcher or Supervisor when any repairs are necessary.- Ensures that each room is properly stocked.- Ensures everything in guest room is in proper working order.- Ensures linens and terry are without defect.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2021-80351
Position Type
Seasonal-Full time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-ME-Bangor
Able to earn up over $15.00 an hour!  $1,000 Sign on bonus!  - Must be able to work varied schedule including weekend, nights and holidays.- Keep work cart orderly and properly stocked at all times and maintain vacuums.- Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.- Proper utilization of equipment, supplies and guest amenities.- Thorough cleanliness and sanitation of guest bathrooms.- Daily changing of soiled linens on beds and remaking beds following the hotel standards. - Thorough cleanliness of rooms, balconies and room furnishings.- Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to the Housekeeping Office. - Follow all training procedures set forth in the Blood borne Pathogens program- Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms- Absolute respect for guest’s property should always be exercised.- Practice safety standards at all times.- Responsible care of equipment.- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.- Remain alert, courteous and helpful to the guests and co-workers at all times.- Sweep and mop floors.- Clean rugs, carpets, upholstered furniture, and drapes. - Empty wastebaskets. - Report guest complaints. - Deposit dirty linen in laundry chute. - Other duties may be assigned.
Job ID
2021-81755
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Bangor
Job Locations US-ME-Bangor
Ability to earn more than $15.00 an hour! $1,000 Sign-on Bonus! - Must be able to work varied schedule including weekend, nights and holidays.- Keep work cart orderly and properly stocked at all times and maintain vacuums.- Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.- Proper utilization of equipment, supplies and guest amenities.- Thorough cleanliness and sanitation of guest bathrooms.- Daily changing of soiled linens on beds and remaking beds following the hotel standards. - Thorough cleanliness of rooms, balconies and room furnishings.- Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to the Housekeeping Office. - Follow all training procedures set forth in the Blood borne Pathogens program- Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms- Absolute respect for guest’s property should always be exercised.- Practice safety standards at all times.- Responsible care of equipment.- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.- Remain alert, courteous and helpful to the guests and co-workers at all times.- Sweep and mop floors.- Clean rugs, carpets, upholstered furniture, and drapes. - Empty wastebaskets. - Report guest complaints. - Deposit dirty linen in laundry chute. - Other duties may be assigned.
Job ID
2021-79820
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Bangor
Job Locations US-MS-Tunica Resorts
- Insures maxImum effIcIency In performance of Room Attendants to acquIre and maIntaIn Immaculate accommodatIons - AssIgns guest rooms to be cleaned - Inspects all vacant rooms for effIcIent top condItIons and meetIng housekeepIng specIfIcatIons - SupervIses all Room Attendants to assure protectIon of all hotel property for possIble damage - Report all maIntenance problems to assure protectIon of all hotel property for possIble damage - Checks Room Attendants� appearance, carts, equIpment and cleanIng supplIes.� Ensures store rooms are properly stocked wIth lInens and supplIes - Ensures Room Attendants� work meets the requIrements of hospItalIty operatIons - Ensures all departmental, property polIcIes, procedures, and performance standards are maIntaIned - ResponsIble for traInIng employees; plannIng, assIgnIng, and dIrectIng work; evaluatIng performance; rewardIng and dIscIplInIng employees; addressIng complaInts and resolvIng problems - ResponsIble for provIdIng exceptIonal Red Carpet Customer ServIce to all guests
Job ID
2020-76461
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Tunica
Job Locations US-IN-Lawrenceburg
- Assists all members of the Sales team with on-going tasks and projects. - Provides training for Sales Greeters as needed. - Assists Sales Greeters with creation of new Player’s Card accounts for bus patrons/groups.- Distributes complimentary gifts, if applicable. - Performs Delphi Administrator roles and tasks. - Ensures complete accuracy of group data in Delphi Sales System. - Ensures group data in LMS Property Management System is consistent with data in Delphi Sales System. - Audits each component of each Sales Event to ensure accurate posting of all Banquet Event Orders. - Works with Banquet team to ensure document accuracy. - Posts contract negotiation; works with the group contact to ensure timely collection of all group deposits as outlined in each group contract. - Ensures final group billing is completed within 72 hours of each group’s departure. - Works with group contact on any outstanding balances owed post departure. - Ensures final group payment is received in a timely manner. - Ensures all group master accounts are in a “checked out” status of the LMS system within 72 hours of departure. - Calls clients with focus on collections of past due balances. - Reports any groups not posting final payment within 7 business days from departure to the Hotel Manager. - Responsible for weekly and monthly reporting from Delphi Sales System and LMS Property Management System. - Responsible for year-over-year and day-over-day group sales analysis and reporting. - Works closely with Hotel, Sales, and Banquet staff when necessary to perform all necessary job duties. - Responsible for resolving any group billing disputes in a timely manner. - Responsible for reporting to the Director of Hotel Sales any process breakdowns resulting in lack of service or causing a reimbursement of revenues to the client. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-80360
Position Type
Regular Full-Time
Category
Sales
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-PA-Philadelphia
- Facilitate scrum ceremonies, including daily scrums, backlog grooming, sprint planning, sprint review, and sprint retrospective, ensuring full team engagement- Encourage and support iterative and collaborative development, favoring people over process- Lead, track and report on Agile releases through the PI Agile delivery process, from sprint planning through sprint retrospectives- Create, maintain and disseminate Agile release plans, sprint commitments, sprint deliverables, and insights to stakeholders- Reinforce and build upon a collaborative team culture that empowers and elevates each team member- Build high performing Agile sprint teams, focusing on continuous improvement, continuous integration, continuous development and delivering value to the customer- Define, provide and interpret Agile metrics to effectively plan and track sprint commitments and delivery- Anticipate bottlenecks, provide escalation management, anticipate and facilitate trade off decisions, and help balance the business needs versus technical constraints- Identify, assess, track and mitigate issues, risks, and impediments at multiple levels
Job ID
2021-81935
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel.- Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes illness/injury reports.- Attends departmental and company meetings as required.
Job ID
2021-81322
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino Aurora
Job Locations US-WV-Charles Town
- $13.00 per hour and $1,500.00 Sign-on Bonus Eligible - Internal applicants are not eligible for Sign-on Bonus- Shall ensure the safety of customers, employees and others while on the premises of HCCTR.- Assists customers and employees and reports critical situations (medical emergencies, irate customers, etc).- Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR.- Ensures the integrity of all slot and table games of HCCTR.- Transports gaming chips to and from gaming tables in accordance with internal control procedures.- Performs the drop for table games including poker, in accordance to internal control procedures.- Reports to the Security management, any violations, acts or situations which are detrimental to the best interest of HCCTR. - Examines doors, windows, and gates to determine that they are secure.- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.- Assists in any internal or external investigations conducted by HCCTR or authorized local authorities- Inspects equipment and machinery to ascertain if tampering has occurred.- Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.- Observes departing personnel to guard against theft of company property.- Sounds alarm or notifies supervision verbally, by radio, or by telephone in case of fire, theft, or presence of unauthorized persons.- Permits authorized persons to enter property.- Records data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.- May be called on to regulate vehicle and pedestrian traffic to maintain orderly flow.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures behavior and appearance are in compliance with established standards.- Maintains complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed to be confidential.- Maintains a professional work environment with management and staff.- Participates in meetings and training as required.- Performs all job duties in a safe and responsible manner and reports safety hazards immediately.- Prepares reports as requested or required.- Performs other duties as may be assigned by department and/or company management.- You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2021-79834
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-LA-Harvey
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager.- Enforces internal control policies and procedures, including but not limited to, underage gambling and drinking laws.- Maintains safety and inspection reports for the property.- Conducts regular Security post inspections.- Prepares Security incident reports and maintains Security logs.- Responds to guest and team member concerns and complaints and solves their problems with professionalism and compassion.- Ensures Security Officers adhere to uniform dress and grooming standards consistent with departmental and company guidelines.- Interacts and cooperates with regulatory, fire/rescue, and law enforcement agencies.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80673
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Boomtown New Orleans
Job Locations US-WV-Charles Town
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Enforce internal control policies and procedures- Enforce underage gambling and drinking laws- Maintains safety and inspection reports for the property.- Conduct regular security post inspections- Transfers Table Games fills and credits.- Prepare security incident reports and maintain security logs.- Reports guest and team member concerns and complaints to manager.- Ensure security team members adhere to uniform dress and grooming standards consistent with department and company standards.- Interacts and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80388
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-KS-Kansas City
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary:  - Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws- Maintain safety and inspections reports for the property- Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure Security Officers adhere to uniform dress and grooming standards consistent with department and company standards.- Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company mattersSUPERVISORY RESPONSIBiLITIES- This job may or may not have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2021-79255
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-PA-Washington
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Serves as the Security Manager on duty in the absence of the Security Shift Manager. - Enforces internal control policies and procedures, including but not limited to, underage gambling and drinking laws. - Maintains safety and inspection reports for the property. - Conducts regular security post inspections. - Prepares security incident reports and maintains security logs. - Responds to guest and team member concerns and complaints and solves their problems with professionalism and compassion. - Ensures Security Officers adhere to uniform dress and grooming standards consistent with department and company guidelines. - interacts and cooperates with regulatory, fire/rescue, and law enforcement agencies. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-79936
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
The Meadows Casino Racetrack
Job Locations US-WV-Charles Town
- $14.50 per hour and $1,500.00 Sign-on Bonus Eligible- Internal applicants are not eligible for Sign-on Bonus- Maintain control of all persons entering and exiting the facility by way of the Employee entrance.- You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.- Maintains a Communications Log of all radio traffic.- Acts as a dispatcher for the Security Department.- Answers and handles all incoming phone calls.- Monitors Security cameras covering the Service area.- Records all employee breaks.- Monitor and makes proper response to alarms in the service area.- Dispatches emergency response (Fire, EMS etc.) as requested.- Monitor status of Generator alarms and reports problems as necessary.- Acts as a liaison between the Security Department and all other departments in the Company.- Dispatched all money escorts from the Podium.- Maintain a log of all Money Escorts, Patron Escorts, Emergency Cash Box Exchanges, and B-Door repairs.- Dispatched Officers in response to calls.- Ensures all Posts are maintained.- Maintain security and issues keys and radios.- Maintains security and issues Vendor and visitor access badges.- Communicates via voice, radio, logs, telephone with Guests and employees.- Prepares reports as requested or required.
Job ID
2021-80378
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-MS-Robinsonville
- Provides Security coverage necessary to ensure that adequate protection is provided for the safety and assets of all internal and external guests on property, as well as for the Company. - Provides security for bank escorts and other movement of money on the casino floor; Performs chip fills to table games; provides escorts to guests as requested. - Assists the Security Supervisor in maintaining order on the casino floor by providing backup when needed in confrontations; ensures that minors are not on the casino floor by conducting identification checks; covers posts and assignments when needed. - Provides information to guests concerning locations and special events.
Job ID
2021-80506
Position Type
Regular Full-Time
Casino Property
1st Jackpot Casino Tunica
Job Locations US-MS-Vicksburg
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training programs as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures. - Checks identification of all persons that appear to be under 21 years of age. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-82291
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training programs as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures. - Checks identification of all persons that appear to be under 21 years of age. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-80908
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training programs as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures. - Checks identification of all persons that appear to be under 21 years of age. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-80536
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training programs as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures. - Checks identification of all persons that appear to be under 21 years of age. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79238
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training programs as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures. - Checks identification of all persons that appear to be under 21 years of age. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-78500
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-IL-Alton
- Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with. - Effectively responds to supervisor’s requests in all areas of customer interaction and customer concerns. - Provides security to assigned area or parking lot; maintains high visibility, handles problem situations, and watches for safety hazards. - Provides security escorts for all monetary transfers, fills, and credits. - Provides security escort as requested for jackpot winners. - Oversees customer boarding and disembarking: provides crowd control, directs traffic, checks iD’s, and checks for oversized bags, cameras, bottles, and other items not allowed on property. - Responsible for actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships. - Provides assistance to customers: gives directions, calls cabs, assists with car trouble, etc.  Provides special assistance to disabled patrons, as necessary. - Assists with Table and Slot drops. Observes Count members during the validator drop and transports/escorts to Count Room. -  Provides assistance for Table drop by providing drop boxes, observing the count, and securing drop boxes in the Count Room.  Monitors all entrances and exits from Count Room, and Vault.  Maintains logs of these activities. - Serves as dispatcher.  Dispatches other Officers to various assignments and maintains activity log sheets.  Watches and records monitors and alarms. - Writes detailed reports as required for incidents involving law violations and/or violations for company policy and/or procedure. - Testifies in court on behalf of the company as necessary. - Administers first aid and life support when necessary (CPR/AED). - Occasionally, strenuous physical activity is required. - is familiar with emergency procedures for all Argosy Casino patrons and employees, including abandon ship,fire, man overboard, and bomb search. - Complies with company policies, all state and federal regulations, and internal controls as relates to this position. - Employees may be required to perform duties outside of their normal job descriptions where, in the company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-79699
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Argosy Casino Alton

Connect With Us!

Not ready to apply? Connect with us for general consideration.