Penn National Gaming, Inc.

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Search Results Page 52 of 72

Job Locations US-NV-Henderson
Essential Duties and Responsibilities The following and other duties may be assigned as necessary:  Use of computer to redeem gifts for our guests.Ability to use a “cutting tool” provided by the company to open large amounts of boxes each gift day. Safety awareness is paramount by assisting to keep areas clean of debris and clutter. Also by adhering to basic rules of safety when lifting and when using company equipment.Ability to present Forbes 5 star guest service and interactions with both guests and other team members while working in a fast-paced environment.Ability to stand on feet for the duration of an up to 8-hour shift. Assist with “ushering” guests to their seats and provide information to concert guests.Provide basic administrative assistance when asked.Must be able to work in inclement weather.Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.Keeps work area clean and free of safety hazards, debris and litter.Perform all job duties in a safe and responsible manner.Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-81635
Position Type
On-Call
Category
Marketing & Entertainment
Casino Property
M Resort
Job Locations US-MO-St. Louis
- Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of departmental customer service goals.- Maintains knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists Food & Beverage Outlet Manager to ensure efficient, sanitary, and pleasant service for all guests.- Assists in maintaining cost control methods and procedures by monitoring consistent pars and inventory.- Assists Food & Beverage Manager with administrative duties, as assigned.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-81703
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
River City Casino & Hotel
Job Locations US-CO-Black Hawk
- Responsible for supervising the F&B Outlet designated to this role and the overall daily management of a designated shift. - Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for the overall achievement of department customer service goals. - Maintains knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible. - Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction. - Assists F&B Outlet Manager to ensure efficient, sanitary, and pleasant service for all guests. - Assists in maintaining cost control methods and procedures by monitoring consistent pars and inventory. - Assists Food & Beverage Manager with administrative duties, as assigned. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80779
Starting Salary
USD $45,000.00/Yr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant.- Seats guests in restaurant as per specified rotation requirements.- Maintains proper seating and reservation documentation.- Monitors restaurant for table availability.- Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.- Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Completes all assigned closing duties at end of shift.- Competes any reasonably requested job duty or any reasonable request made by manager or management personnel.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.
Job ID
2021-81514
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant.- Seats guests in restaurant as per specified rotation requirements.- Maintains proper seating and reservation documentation.- Monitors restaurant for table availability.- Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.- Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Completes all assigned closing duties at end of shift.- Competes any reasonably requested job duty or any reasonable request made by manager or management personnel.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.
Job ID
2021-81516
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-LA-Baton Rouge
- Creates an atmosphere that induces guests to have L’Auberge Baton Rouge as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service. - Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure employees receive adequate guidance and resources to accomplish established objectives. - Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure customer service standards are met. - Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of the outlet. - Develops and maintains an intricate knowledge of restaurant performance by monitoring guest satisfaction, volume, cost, marketing promotions and competitors’ programs in order to implement necessary and innovative changes to ensure L’Auberge Baton Rouge continues to offer superior product and service. - Works with the VP of Hospitality to analyze food cost and forecast business trends in order to make recommendations for revision of menu prices and food specials that will most appropriately meet company needs. - Responsible for ordering and maintaining accurate inventory levels of all restaurant supplies. - Conducts inspections of front-of-the-house areas to ensure compliance with procedures, security of company assets, and guest and employee safety. - investigates and resolves customer complaints in order to maintain positive customer relations. - Adheres to HASAP guidelines of kitchen and restaurant sanitation and safety
Job ID
2021-81657
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-CO-Black Hawk
- Responsible for supervising and managing staff in the F&B FOH department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Maintains cost control methods and procedures by monitoring consistent pars and inventory.- Maintains established quality assurance procedures to ensure acceptable health department and customer service standards.- Oversees scheduling, breaks, floor plans, training, evaluating, and counseling team members on assigned shift.- Exhibits a friendly, helpful, and courteous manner when dealing with customers and fellow team members.- Maintains knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage department for which this position is responsible.- Administers the overall activities of the Front of House restaurant operations and Beverage operations.- Ensures that available facilities are adequate for performance of duties by assigned personnel. - Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated.- Monitors appearance of food served and communicates deviations from standard.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-81898
Starting Salary
USD $65,000.00/Yr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-LA-Lake Charles
- Adheres to departmental and property policies and procedures regarding guest service standards. - Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Provides clean china, silverware, and glassware upon request from customers. - Sets tables with dishes, linen, flatware, etc., as required. - Attends to customer needs/requests (e.g., refilling beverages, condiments, paper products) in a polite and helpful manner. - Assists wait staff with tray service as needed. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79489
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-ME-Bangor
$1,000 Sign on Bonus!  Excellent Tips! - Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards - Recognizes VIP players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service - Resolves service issues according to the service recovery toolbox. - Knows and promotes current casino events and programs and can give guests directions to all casino areas
Job ID
2021-79931
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Bangor
Job Locations US-CO-Black Hawk
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Job ID
2021-80711
Starting Salary
USD $19.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-LA-Lake Charles
- Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory each month. - Merchandises products and new arrivals. - Repacks merchandise as seasons change, accurately recording merchandise as it is packed. - Maintains knowledge of property events, activities, and amenities to ensure personalized guest service. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81210
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-IL-Joliet
- Collect, sort, and account for the documents generated by the Slot, Table Games, and Food and Beverage departments on a daily basis.- File, sort, and match casino and cage documentation.- Maintain the manual document inventory, including unused, issued and used documents.- Audit the daily gaming and non-gaming activities of the casino in accordance with the System of Internal Controls.- Prepare and distribute various reports to management.- Assist in maintaining patron tax files.- Assist in performing card, dice, chip and/or token audits as necessary.- Conduct inventories of food, beverage, retail, and tobacco items in order to report COGS.- Prepare variance reports, potential revenue reports, and other cost analysis as required.- Audit outlet cashier activity and generate cashier variance reports.- Summarize outlet revenue by type (cash, coupon, comp).- Promote and lead in our ACES Service initiatives to external and internal guests that perpetuate Hollywood Casino’s commitment towards quality guest service.- Follow all safety rules. - Adhere to departmental quality standards.- Maintain compliance with the Illinois Gaming Board Rules, Standards and the company’s System of Internal Controls and Sarbanes-Oxley requirements. - Work within the guidelines established by Penn National Gaming and Hollywood Casino Joliet.- Other duties as assigned.
Job ID
2021-82017
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino Joliet
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for providing support to the Revenue Audit department in reporting accurate financial information, financial analysis, special projects/Audits, and daily Audits. - Participates in daily and monthly reporting to ensure compliance with regulatory requirements; assists in developing and monitoring controls and procedures to ensure such compliance. - Ensures timely, accurate, and complete processing of daily Audits and entries, as well as month-end tasks, entries, and reconciliations. - Participates in the design, development, and implementation of systems pertaining to Revenue Audit and other areas of the property. - Completes slot meter Audit and soft count Audit; completes other Audits as needed to control departmental overtime. - Performs special projects/Audits to provide high level of expertise on matters of complex or sensitive nature (e.g., slot configuration changes, soft count variances). - Assists internal, external, and/or regulatory Auditors in the preparation of their examinations. - Fills in when needed to perform all tasks within the Finance department, including but not limited to each Audit, daily banking requirements, performing wire transfers, assisting with inventory counts, and preparing W-2G and 1099 information. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-80347
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-PA-Grantville
Job ID
2021-80145
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Washington
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for the daily Audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas. - Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences. - investigates and reports to supervisor any discrepancies determined through Audit process. - Prepares journal entries to record daily revenue and/or cashier activity. - Maintains accurate records and files pertaining to daily Audits of areas of responsibility. - Prepares and accumulates information used to prepare the Daily Operating Report. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-80879
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
The Meadows Casino Racetrack
Job Locations US-IL-Alton
 Provide the customer with a positive experience at the Alton Belle Casino to promote a return visit. Positively respond to all customer concerns and issues to promote a return visit. Effectively respond to supervisor's requests in all areas of customer interaction and customer concerns. Promote a positive environment for all customers and employees to promote a return visit of customer and achieve job satisfaction for all employees. Comply with company policies; all state and federal regulations; and internal controls as it relates to this position. Record log of W2-G's, 1042s, 1099 prizes and awards and deposit federal tax withheld. Assist Casino Accounting Supervisor. Review and file CTRs and SARCs in accordance with regulations. Perform daily audit of cage, vault, slots, redemption, hard count, soft count, tax submissions and currency transaction reports. Preparation of daily Pit Report. Monitor employee variances. Review and audit daily activity to verify data has been collected and to ensure compliance with System of Accounting and Internal Controls. Daily preparation of gaming and admission taxes. Other accounting duties as may be required from time to time. Employees may be required to perform duties outside of their normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
Job ID
2021-82263
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Argosy Casino Alton
Job Locations US-OH-Toledo
- Verifying, allocating, and posting details of daily transactions to spreadsheet or computer files from documents received from revenue/operational areas such as the cage, count room slot floor,  food & beverage, programs, valet parking, lottery and retail- Reconciling and balancing tapes and records to daily cash counts and summarizing details in customer files- Compiling reports to show statistics such as cash receipts, machine payouts, expenditures, and other items pertinent to the operation- Establishing and maintaining files of appropriate reports, records or other information relevant to the department- Preparing and distributing Audit exception notices for irregularities and errors discovered during the Audit on a timely basis- Completing and forwarding daily revenue reports for all Audited areas to supervisory staff for review and subsequent distribution on a timely basis- Answering routine questions from co-workers- interacting with others when necessary to achieve desired outcomes- Providing professional representation at internal and external meetings and events- Demonstrating abilities with PENN’s Leadership Competency Model that includes Visioning, Decisive Judgment, Leading Change, Business Acumen, Driving for Results, Guest Focus, integrity, Resilience, Leading Teams, Coaching and Developing Others, and Relationship Management- Ensuring interactions with internal and external guests follow the guidelines of the “Red Carpet Customer Service” Program- Adhering to all Corporate and local policies, procedures, and operating guidelines
Job ID
2021-81841
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Toledo
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for the daily Audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas. - Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences. - investigates and reports to supervisor any discrepancies determined through Audit process. - Prepares journal entries to record daily revenue and/or cashier activity. - Maintains accurate records and files pertaining to daily Audits of areas of responsibility. - Prepares and accumulates information used to prepare the Daily Operating Report. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81908
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-LA-Bossier City
- Conducts daily revenue accounting Audits including cash Audits and other related reports. - Revenue Auditor’s job responsibilities include verifying and recording revenue. - Conducts Title 31 Audits. - Other duties as assigned.
Job ID
2021-80473
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Margaritaville Resort Casino
Job Locations US-PA-Philadelphia
The following and other duties may be assigned as necessary:• Compile and submit revenue and gaming tax reports to state gaming regulators and state departments of revenue.• Compile and submit daily revenue reports detailing performance of online sportsbook and casino to Penn Interactive leadership team.• Compile and submit revenue and handle reports to professional sports leagues, including but not limited to NBA and MLB.• Post journal entries to record business transactions.• Prepare monthly account reconciliations to validate the completeness and accuracy of GL account balances.• Comply with all accounting and financial reporting internal controls as required by internal policy as well as outside agencies and governing bodies.• Develop and maintain relationships with casino property accounting & finance teams to support the accounting and administrative functions of online sports betting and casino operations.• Develop and maintain knowledge and understanding of rules and regulations as promulgated by the Financial Accounting Standards Board, the Securities and Exchange Commission, state departments of revenue and state gaming commissions.• Maintain strict confidentiality in all departmental and company matters.• Enthusiastically support, actively promote and demonstrate superior customer service in accordance with department and company standards and programs.• Assist with other ad hoc accounting and finance projects as needed.
Job ID
2021-82420
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Penn Interactive Ventures - Philadelphia

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