Penn National Gaming, Inc.

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Search Results Page 46 of 47

Job Locations US-IN-Lawrenceburg
- Cleans and sanitizes storage areas. - Rotates stock to ensure freshness of products. - Keeps walk-in, reach-ins, and bar areas cleaned. - Keeps the liquor cage clean and organized, free from boxes. - Checks with food production staff as to all equipment needed and secures. - Coordinates with manager on duty as to upcoming business or cleaning needs.- Sanitizes all equipment for re-supply to kitchen, dining room, and bar areas. - Polices and sanitizes all kitchen, bar, and storage areas and equipment.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-77809
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Sets up dIshwasher machIne by readIng InstructIons on machIne or by askIng supervIsor for assIstance. - Cleans the dIshwashIng equIpment and workIng area when necessary. - Washes dIshes: stacks dIshes and runs tHRough dIsh machIne, scrubs pans, puts dIshes away. - Cleans the kItchen: sweeps and mops floors, emptIes trash, changes waIter In and de-lImes dIsh machIne, washes walls and baseboards, scrubs sInks, etc. - MaIntaIns cleanlIness of the store room, walkways, and hallways. - Stocks Ice for all necessary areas and keeps It replenIshed tHRoughout the day. - Takes out trash and cardboard and dIsposes In proper dumpster. - Keeps records of broken dIshes and ensures glass Is dIsposed of properly. - ProvIdes posItIve communIcatIon and uses Red Carpet ServIce skIlls wIth every patron and co-worker. - Performs dutIes In a safe manner; reports any potentIal safety hazards to management staff. - Performs any reasonable, temporarIly assIgned job dutIes outsIde the posItIon�s job descrIptIon, where, In the Company�s judGMent, those dutIes are necessary In the Interest of effIcIency, productIvIty, or guest servIce.
Job ID
2020-76758
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-MO-St. Louis
- Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines, and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Responsible for the cleaning of all Housekeeping equipment. - Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement. - Maintains strict confidentiality in all company matters.
Job ID
2021-77781
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
River City Casino & Hotel
Job Locations US-WV-Charles Town
- Benefits: Medical and other benefits, PTO (paid time off), Team Member discounts, Tuition Reimbursement, opportunity for growth and MORE!- Assists trainers in saddling their horses for each race. - Maintains jockey’s equipment.
Job ID
2020-77279
Position Type
Regular Full-Time
Category
Racing Operations
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-MS-Biloxi
- Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot.- Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance.- Locks vehicle and gives keys to dispatch.- Adheres to all company and departmental policies, procedures and safety standards.- Must have a clean and neat appearance. Must maintain a valid driver’s license in your state of residence and maintain a clean driving record.  Must have driver’s license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2021-78612
Position Type
Regular Part-Time
Category
Transportation & Valet
Casino Property
Boomtown Casino Biloxi
Job Locations US-LA-Baton Rouge
- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude - initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events - Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage - Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations - Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. - This includes, but is not limited to, driving shuttles and working in coat check - Consistently maintains an upbeat and positive attitude with guests and co-workers - Consistently practices a sense of urgency throughout entire shift to include sprinting to and from Valet lot and in all other job duties - Adheres to regulatory, safety, departmental and company policies, including Department of Transportation - Supports safety and accident prevention programs - Presents oneself as a Credit to Company and encourages others to do the same - Performs all other related and compatible duties as assigned
Job ID
2020-77406
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Baton Rouge
- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude- Initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events- Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage- Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations- Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows.- This includes, but is not limited to, driving shuttles and working in coat check- Consistently maintains an upbeat and positive attitude with guests and co-workers- Consistently practices a sense of urgency throughout entire shift to include sprinting to and from Valet lot and in all other job duties- Adheres to regulatory, safety, departmental and company policies, including Department of Transportation- Supports safety and accident prevention programs- Presents oneself as a credit to Company and encourages others to do the same- Performs all other related and compatible duties as assigned
Job ID
2020-74446
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per department policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-77880
Position Type
Regular Part-Time
Category
Transportation & Valet
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-MS-Bay St Louis
- Monitor the overall operation for Valet on his/her shift.- Fill in for runner on their days off or during peak times, heavy rains, or when short team members.- Perform dispatching duties for both check-in and return of guest’s vehicles.- Deliver and retrieve guest vehicles to and from casino front entrance/hotel entrance and valet parking lot when necessary.- Must run to the valet lot and bring the vehicle to the casino/hotel from entrance.- Locks vehicle and gives keys to dispatcher.- Adheres to all departmental safety standards.- Must have a clean and neat appearance. - Must maintain a valid drivers license in the state of residence and maintain a clean driving record. Must have drivers license on their person at all times.- Adhere to all company and department policies, procedures and safety standards.- Exhibit a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Any and all duties as assigned by the Guest Safety Services Manager, or another member of management.
Job ID
2021-78701
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot.- Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance.- Locks vehicle and gives keys to dispatch.- Adheres to all company and departmental policies, procedures and safety standards.- Must have a clean and neat appearance. Must maintain a valid driver’s license in your - state of residence and maintain a clean driving record. Must have driver’s license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2020-77653
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot.- Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance.- Locks vehicle and gives keys to dispatch.- Adheres to all company and departmental policies, procedures and safety standards.- Must have a clean and neat appearance. Must maintain a valid driver’s license in your - state of residence and maintain a clean driving record. Must have driver’s license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2020-77468
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-PA-Grantville
- Responsible for overall operations of the Table Games and Slot departments. - Responsible for the overall casino floor layout including table game and slot placement, and associated equipment and signage. - Responsible for all PGCB submissions relating to gaming floor changes. This includes creating and applying floor plan changes to CAD drawings to be forwarded to our Architects for certification. - Responsible for overall financial performance analysis of all tables and slots to maximize profitability. This includes initial game selection and ongoing changes to maintain a competitive product offering for our guests. - Responsible for creating and maintaining operating budgets for reporting areas and recommendations for capital investment. - Ensure the highest levels of Regulatory compliance and game integrity are maintained through ongoing review of internal Control Policies as well as remaining vigilant in protection of all company assets. - Maintain ongoing review of departmental policies and procedures to optimize efficiencies and limit any potential liabilities to the Company. - Establish and maintain a “team environment” within all reporting areas and associated support departments to ensure the highest levels of employee engagement, morale, and overall performance is being achieved. - Establish and maintain the highest levels of guest service throughout the casino floor through our Red Carpet Customer Service Program as a means of achieving our customer satisfaction goals. - Other duties as assigned.
Job ID
2020-77628
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-NJ-Cherry Hill
Role and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Demonstrable experience in consultative relationship building- Demonstrated passion for excellence with respect to treating and caring for players- Ability to maintain a friendly disposition under pressure.  Some players may be frustrated when they contact us- Build and maintain relationships with our highest value player database and cater to their needs immediately- Demonstrate empathy and care with VIPs to ensure that their issues are resolved promptly and thoroughly- Collaborate with the Marketing Team to identify who is a VIP player and who needs expeditated service when requested- In partnership with the CRM team identify unique and creative ways to establish value for high end players- Complete applicable workflows to meet player satisfaction criteria- Perform other duties as assigned
Job ID
2021-78589
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn Interactive Ventures - NJ
Job Locations US-IA-Council Bluffs
- Adheres to all departmental and property polIcIes and procedures regardIng guest servIce standards. - Greets guests In a frIendly, courteous manner and arranges for seatIng accordIng to guest preference and table avaIlabIlIty; monItors room atmosphere. - Quotes accurate waItIng tImes and handles guest waItIng lIsts or reservatIons In accordance wIth establIshed procedures. - ProvIdes fast, frIendly, professIonal, and responsIve customer servIce to restaurant guests and restaurant staff. - Operates a cash regIster/P.O.S. System, rIngIng proper amount Into the regIster and gIvIng the guest or server the correct change; accounts for all cash, charge, and complImentary sales accordIng to establIshed procedure; maIntaIns IntegrIty of all fInancIal controls and responsIbIlItIes. - FamIlIar wIth restaurant food menu, IncludIng descrIptIon, prIce, add-ons, and beverages. - GIves cash refunds or credIt memorandums as dIrected by SupervIsor/Manager. - CoordInates and controls the flow of the restaurant. - AssIgns statIons to servers and bus persons. - SupervIses the restaurant In the absence of the Restaurant SupervIsor/Manager. - AssIsts waIt staff and bus persons In theIr dutIes (e.g., refIll water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or requIred. - Resolves servIce Issues accordIng to establIshed guIdelInes. - Ensures dInIng and servIng areas are set up and maIntaIned accordIng to standard. - Knows and promotes current casIno events and programs and can gIve guests dIrectIons to all casIno areas. - Answers telephone In a professIonal manner. - MaIntaIns strIct confIdentIalIty In all company matters.
Job ID
2020-76575
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-WV-Charles Town
VIRTUAL INTERVIEWS MARCH 3RD 11AM - 2PM- On the Spot Hiring- Urgent need for Dishwasher, Cooks, Security Ambassadors and others- Call to Register for a spot at 304-724-4852 
Job ID
2021-78686
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-OH-Youngstown
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives- Assists in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Promoting a fun and exciting environment with a positive and upbeat attitude- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Directly supervise VLT Attendant team members on assigned shift.- Responsible for team member adherence to departmental policies, operating procedures, training programs, directives, work schedules, and regulations.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Supervises the operation of all VLT machines and related gaming equipment during assigned shift.- Provide witnessing/authorizing signature for VLT jackpot payments as described by department policies.- Counseling, guiding and instructing assigned team members in proper performance of duties.- Perform the service functions of dispatching and aiding VLT floor attendants with service light calls, conducting pre-shifts as needed due to business demands and volume - Coordinating guest satisfaction resolutions.- Notifies management if any technical or service issues arise.- Be knowledgeable about player events, marketing promotions and services/amenities throughout the property.- Provide positive communication and use Marquee Service Training skills with every patron and team member.- Assist guests with questions and complaints regarding VLT machines- Supervise employee development, review training needs for team members- Manages work procedures and expedites workflow.- Ensures all assignments are completed during each shift- Aid VLT Management in all aspects of performance management of department personnel- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Stay abreast of changes in the gaming environment to best serve the objectives of the department- Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews- Maintain an open-door policy and address all team member issues and/or concerns in a timely manner- Maintains strict confidentiality in all departmental and company matters.- Accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation- Perform duties in a safe manner; report any potential safety hazards- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-78959
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-OH-Dayton
- Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in - company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Exchange currency for guests.- Responsible for the monitoring of VLT machine activity.- Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.- Print replacement and issue new Marquee Rewards cards.- Must be knowledgeable of all special events and promotions available to customers.- Actively seek out opportunities to service customers.- Safeguard company assets.- Comply with state, company, and department policies and regulations.- Other duties, as needed.
Job ID
2020-76047
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Perform the service functions of exchanging currency, redeeming payout tickets, helping in dispatch or aiding VLT floor attendants with service calls and conducting pre-shifts as needed due to business demands and volume; coordinate guest’s satisfaction resolution.- Ensures all assignments are completed during each shift.- Provide witnessing/authorizing signature for VLT jackpot payments as described by department policies.- Maintain cleanliness of gaming floor including keeping chairs pushed in, disposing of cups, and any other light cleaning responsibilities to promote a positive player environment.- Actively seeking out opportunities to service customers.- Responsible for team member adherence to departmental policies, operating procedures, directives, and regulations.- Be knowledgeable about player events, marketing promotions and services/amenities throughout the property.- Must always demonstrate friendly, ethical cooperative behavior with customers and co-workers.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.- Issue free play to guests when necessary.- Other duties, as needed.
Job ID
2021-78635
Position Type
Regular Part-Time
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Youngstown
  - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Ensures efficiency of Slot/VLT machines and related gaming equipment during assigned shifts. - Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures. - Effectively handles customer concerns and requests. Makes final decisions in regards to service recovery on assigned shifts. - Works closely with Director/Manager to implement and oversee overall strategies for the overall engagement, customer service, comp ability, games layout and mix, revenue growth, and expense management in order to maximize profitability. - Maintains and processes all paperwork, logs, schedules, and communication pertaining to the Slots/VLT department. - Responsible for the engagement of all team members on assigned shifts by addressing and managing team member feedback, suggestions, complaints, and grievances. - Responsible for the overall integrity of daily operations on assigned shifts. - Understands and adheres to all bargaining unit agreements (where applicable). - Works closely with the Manager to implement and oversee overall strategies for customer service, comping, floor layout and mix, revenue growth, and expense management in order to maximize profitability. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters
Job ID
2021-78435
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-OH-Youngstown
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives- Assists in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Promoting a fun and exciting environment with a positive and upbeat attitude- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Directly supervise VLT Attendant team members on assigned shift.- Responsible for team member adherence to departmental policies, operating procedures, training programs, directives, work schedules, and regulations.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Supervises the operation of all VLT machines and related gaming equipment during assigned shift.- Provide witnessing/authorizing signature for VLT jackpot payments as described by department policies.- Counseling, guiding and instructing assigned team members in proper performance of duties.- Perform the service functions of dispatching and aiding VLT floor attendants with service light calls, conducting pre-shifts as needed due to business demands and volume - Coordinating guest satisfaction resolutions.- Notifies management if any technical or service issues arise.- Be knowledgeable about player events, marketing promotions and services/amenities throughout the property.- Provide positive communication and use Marquee Service Training skills with every patron and team member.- Assist guests with questions and complaints regarding VLT machines- Supervise employee development, review training needs for team members- Manages work procedures and expedites workflow.- Ensures all assignments are completed during each shift- Aid VLT Management in all aspects of performance management of department personnel- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Stay abreast of changes in the gaming environment to best serve the objectives of the department- Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews- Maintain an open-door policy and address all team member issues and/or concerns in a timely manner- Maintains strict confidentiality in all departmental and company matters.- Accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation- Perform duties in a safe manner; report any potential safety hazards- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-78913
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Mahoning Valley Race Course

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