Penn National Gaming, Inc.

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Search Results Page 45 of 47

Job Locations US-MO-Riverside
- Must convert all cash transactions into cheque.- Check the layout to ensure that the betting is not over the table limit or under the minimum.- Shuffle and deal cards.- Pay winning bets and collect losing bets.- Remain aware of the amount that people are betting.- Total hands quickly and accurately always remembering what the dealer has.- Protection of dice, keep dice in sight at all times.- Notify the floorperson/boxperson of any irregularities.- Keep the pace of the game as fast and smooth as possible without running over the base dealers or customers.- Call the dice in a clear and informative manner.- Observe all payoffs and collections on the base where the dice are landing.- Correct any errors the base has made.- Book, setup, and payoff all bets in the proposition box and any one time bets.- Protect the layout.- Observe all customer bets.- Insure that bets are within rules and limits allowed.- Book, setup, and pay all dealer handled bets.
Job ID
2020-75476
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Table Games Dealer to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Provide accurate and efficient dealing while following proper game procedures.- Perform accurate chip and cash transactions.- Observe or receive wagers from customers and take or pay the appropriate game outcomes.- Maintain game security and protect company assets at all times.- Assist customers in understanding the rules and ensure adherence to established policies and procedures.- Pay winning bets and collect losing bets.- Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge.- Provide customers with information on how to play the game if requested.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2020-75898
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-WV-Charles Town
- Responsible for supervising staff and management in the table games department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Works closely with the Assistant Shift Manager and/or Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.- Make suggestions for improvement on standard operating procedures as needed.- Shares responsibility of the overall engagement of all team members with Assistant Shift and/or Shift Manager by addressing and managing team member feedback, suggestions, complaints, and grievances. - Responsible for the accountability of the chips, cards, dice and all other gaming equipment.- Assists with verifications of table inventories and effectively manages table limits.- Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.- Maintains a continuous inspection of cards and dice ensuring the security of assigned table games.- Shares responsibility for the overall integrity of daily operations.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficient operations table games protection.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. - Accounts for chips on assigned games. This includes but not limited to making fills and credits as needed.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78760
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-IN-East Chicago
- Responsible for supervising and managing staff in the Table Games department. - Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for the overall achievement of departmental customer service goals.   - Effectively handles customer concerns and requests; makes final decisions regarding service recovery. - Responsible for the accountability of the chips, cards, dice, and all other gaming equipment. - Verifies table inventories and effectively manages table limits. - Works closely with Vice President/Director/Manager to implement and oversee overall strategies for engagement, customer service, comp ability, games layout and mix, revenue growth, and expense management in order to maximize profitability. - Maintains and processes all paperwork, logs, schedules, and communication pertaining to the Table Games department. - Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78792
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-PA-Washington
- Protects company assets by dealing assigned games correctly and accurately.- Maintaining a positive demeanor.- Handling customer transactions for “buy-ins”, “color-up” and markers.- Verifying fills and credits to the games- Notifying table games supervisors of any irregularities in the play and/or transactions during the shift.- Take losing bets, pay winning bets according to established dealing rules and procedures.- Must demonstrate excellent customer service skills; develops friendly, professional relationships with guests- Follow company and department procedures- Deal games in compliance with all gaming regulations- Maintain a game pace that is acceptable for both the guest and the company.- Willing and able to follow instructions from supervisors.- Knowledge of marketing promotions and events- Promote business and company’s marketing initiatives- Obtain and maintain a Pennsylvania gaming license and all required training/certification
Job ID
2020-76347
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
The Meadows Casino Racetrack
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Takes customers order accurately and enters them into POS system. - Assists Take ii Cook in plate preparation and garnishes. - Monitors guest for signs of intoxication, intervening as needed according to established practices. - Stocks all food and paper supplies. - Notifies Take ii Cook of shortages or special orders. - Responsibly serves alcoholic beverages upon request. - Ensures Take ii counter and eating area are clean at all times. - Attends departmental and company meetings as required.
Job ID
2021-78290
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-OH-Columbus
- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles.- Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods. - Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked. - Carves meats, portions food and serving plates, adds sauces, and garnishes serving to fill orders.- Washes, peels, cuts and sHReds vegetables and fruits to prepare them for use.- Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting).- Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.- Acts as a role model to other employees and always presents oneself as a Credit to the Company and encourages others to do the same.- Performs all other related and compatible duties as assigned.- Must be familiar with and have exposure to prep list.- Take inventories.- Must complete county health department class and attain certification.- Exhibit knife skills, classic cuts and sharpening.- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter.- Meet department uniform, appearance, and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2021-78350
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-WV-Charles Town
-$11.50 Hour- Overnights- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards. - Resolves service issues according to the service recovery toolbox. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.
Job ID
2021-78781
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-LA-Lake Charles
- Adheres to departmental and company policies and procedures regarding customer service standards.- Conducts timely first level analysis to determine problems and potential resolutions while providing help desk phone and on-site support for requests related to hardware, software, network connectivity, and application issues. - Consults with end users to determine hardware, software, or system function setups.- Ensures customer satisfaction by responding to service requests in a timely, accurate, and professional manner.- Analyzes, documents, and tests computer systems or programs for purpose of troubleshooting/resolution.- Maintains understanding of multiple platforms and relevant applications and service offerings to ensure accurate and timely resolution or escalation of issues. - Adheres to all departmental, property, company, and regulatory policies, procedures, and controls.- Acts as a representative of Technology Services to internal and external customers.- Maintains, configures, updates, and implements changes to software applications.- Assists with the installation and repair of various programs on computers.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-76346
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-OH-Youngstown
- Provide assistance to the State Veterinarian- Responsible for taking urine and blood samples from horses designated by the stewards or commission - Responsible for accurately maintaining records - Responsible for keeping Test Barn and shedrow clean and orderly between races- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-78667
Position Type
Seasonal
Category
Racing Operations
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-LA-Bossier City
- Exchanges paper currency for playing chips.- Attends meetings, training activities, courses, and all work-related activities as required.- Checks accuracy of table bank inventory, marker, and table fill and table credit documents.- Communicates buy-ins in compliance with established Pit procedures.- Collects and replaces Casino Chips as needed.- Promotes outstanding customer and team member relations.- Conducts all Casino table games according to established guidelines and procedures.- Ensures that wagers are placed before table gaming proceeds, such as dice being tossed, cards being dealt, or roulette wheel spun.- Accurately maintains the handling of cards, dice, chips, money, and other gaming equipment at an appropriate rate to maintain game pace. Informs players of the rules and regulations as the game progresses.- Calculates odds to pay winning bets.- Collects losing bets and pays winning bets.- Observes the players on and around the table in order to recognize playing style.- Notifies Management of suspicious behavior.- Refers guest complaints to supervisor.- Performs other duties as assigned.
Job ID
2020-75681
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Exchanges paper currency for playing chips.- Attends meetings, training activities, courses, and all work-related activities as required.- Checks accuracy of table bank inventory, marker, and table fill and table credit documents.- Communicates buy-ins in compliance with established Pit procedures.- Collects and replaces Casino Chips as needed.- Promotes outstanding customer and team member relations.- Conducts all Casino table games according to established guidelines and procedures.- Ensures that wagers are placed before table gaming proceeds, such as dice being tossed, cards being dealt, or roulette wheel spun.- Accurately maintains the handling of cards, dice, chips, money, and other gaming equipment at an appropriate rate to maintain game pace. Informs players of the rules and regulations as the game progresses.- Calculates odds to pay winning bets.- Collects losing bets and pays winning bets.- Observes the players on and around the table in order to recognize playing style.- Notifies Management of suspicious behavior.- Refers guest complaints to supervisor.- Performs other duties as assigned.
Job ID
2020-75683
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Enforces Dealer compliance with pit and game procedures. - Attends meetings, training activities, courses, and all other work-related activities as required. - Supplies gaming tables with proper and sufficient gaming equipment. - Completes rating information on casino table players. - Responsible for verification of customer Credit status. - issues guest complimentaries based on the evaluation of patrons’ play. - Communicates large and/or multiple buy-ins in compliance with established Pit procedures. - Promotes outstanding customer and team member relations. - Prepares Marker, Table Fill, and Table Credit documents. - identifies and resolves Table Games disputes. - Performs other duties as assigned.
Job ID
2021-77914
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Margaritaville Resort Casino
Job Locations US-MO-St. Louis
- Determines guest needs and suggests products to enhance service and meet sales goals.- Assists guests in their menu selections and packages guest orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.- Responsible for completing all day-to-day activities in work areas to maintain service, product quality, and cashiering responsibilities in a sanitary, safe, and effective manner.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-78996
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
River City Casino & Hotel
Job Locations US-PA-Grantville
SUMMARY This position assists the Facilities Department in maintaining the property in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES include the following. Other duties may be assigned.   Perform maintenance and facilities tasks to support the facility operations. The daily maintenance and facilities tasks will include mechanical repairs, plumbing repairs, carpentry repairs, minor electrical repairs and HVACwhen applicable, aesthetic repairs, and other tasks assigned by management.   Perform other tasks such as general installation or adjustment of equipment, working on snow removal, cutting grass, and any other projects assigned to the department by upper management.   Complete work requests from beginning to end in a timely and complete manner.   Responsible for his/her own tools and will keep tools clean and ready for work at all times. Able to borrow special tools and are fully responsible for these until they have been returned and accounted for.   Sign in at the beginning of shift and out at the end of shift.   inform management or the Shift lead on the progress of any tasks from previous shift and pass on pertinent information before end of shift.   Communicate and interact professionally with co-workers and other departments.  Carry and respond to radio calls and shift telephone as requested.   Set up safety barriers and prepare work area prior to the start of any task that impacts guests or employees.   Perform tasks safely and apply all safety precautions and procedures that are applicable such as LOTO, MSDS, PPE, etc.   Perform tasks professionally and in a timely fashion in order to diminish the impact on guests and on-going operations.   Must be willing to work a flexible schedule, especially during the winter season.   Essential Duties Relative to Performance Review: Provide professional representation at internal and external meetings and events.   Demonstrate abilities to meet performance expectations with Communications, initiative/Problem Solving, Guest Service/interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.   Ensure interactions with internal and external guests follow the guidelines of the customer service program.   Adhere to all Corporate and local policies, procedures, and operating guidelines.   SUPERViSORY RESPONSiBiLiTiES The person in this role has no supervisory responsibilities; however, in the absence of a supervisor, they may be asked to:   Answer routine questions from co-workers   interact with others when necessary to achieve desired outcomes
Job ID
2021-78992
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Philadelphia
- Collaborate with Trading and Content team and business partners to develop daily online Sportsbook odds boosts and unique bet specials from the idea phase through bet offers “going live” onsite.- Maintain internal administrative software to optimize content shown to users on Sportsbook front end.- Monitor existing catalog of bet offers and liaise with our sportsbook odds and risk management partner to ensure a high-quality selection of competitively priced and maintained bet offers at all times.- Remain hyper-aware of all sporting news, developing stories, and relevant team/player statuses and schedules to deliver best-in-class odds boosts, specials, and promotions. - Conduct regular competitor analysis and maintain market awareness within the online sports betting industry.- Deliver regular odds updates/necessary trading information to business partners, as needed.- Collaborate with internal team members across functional areas to drive innovation across sportsbook and deliver upon KPIs, both in your role operationally as well as across the business.- Provide both data-driven and anecdotal feedback to management to improve KPIs and the overall sportsbook experience from a trading and content perspective.- Anticipate and identify issues that may negatively impact business and develop/implement operations-based solutions.- Independently multi-task and juggle multiple priorities while ensuring successful completion of all items.- Perform other duties, as assigned.
Job ID
2021-78834
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-IN-Lawrenceburg
- Cleans and sanitizes storage areas. - Rotates stock to ensure freshness of products. - Keeps walk-in, reach-ins, and bar areas cleaned. - Keeps the liquor cage clean and organized, free from boxes. - Checks with food production staff as to all equipment needed and secures. - Coordinates with manager on duty as to upcoming business or cleaning needs.- Sanitizes all equipment for re-supply to kitchen, dining room, and bar areas. - Polices and sanitizes all kitchen, bar, and storage areas and equipment.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-77810
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Cleans and sanitizes storage areas. - Rotates stock to ensure freshness of products. - Keeps walk-in, reach-ins, and bar areas cleaned. - Keeps the liquor cage clean and organized, free from boxes. - Checks with food production staff as to all equipment needed and secures. - Coordinates with manager on duty as to upcoming business or cleaning needs.- Sanitizes all equipment for re-supply to kitchen, dining room, and bar areas. - Polices and sanitizes all kitchen, bar, and storage areas and equipment.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-77809
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Sets up dIshwasher machIne by readIng InstructIons on machIne or by askIng supervIsor for assIstance. - Cleans the dIshwashIng equIpment and workIng area when necessary. - Washes dIshes: stacks dIshes and runs tHRough dIsh machIne, scrubs pans, puts dIshes away. - Cleans the kItchen: sweeps and mops floors, emptIes trash, changes waIter In and de-lImes dIsh machIne, washes walls and baseboards, scrubs sInks, etc. - MaIntaIns cleanlIness of the store room, walkways, and hallways. - Stocks Ice for all necessary areas and keeps It replenIshed tHRoughout the day. - Takes out trash and cardboard and dIsposes In proper dumpster. - Keeps records of broken dIshes and ensures glass Is dIsposed of properly. - ProvIdes posItIve communIcatIon and uses Red Carpet ServIce skIlls wIth every patron and co-worker. - Performs dutIes In a safe manner; reports any potentIal safety hazards to management staff. - Performs any reasonable, temporarIly assIgned job dutIes outsIde the posItIon�s job descrIptIon, where, In the Company�s judGMent, those dutIes are necessary In the Interest of effIcIency, productIvIty, or guest servIce.
Job ID
2020-76758
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-MO-St. Louis
- Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines, and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Responsible for the cleaning of all Housekeeping equipment. - Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement. - Maintains strict confidentiality in all company matters.
Job ID
2021-77781
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
River City Casino & Hotel

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