Penn National Gaming, Inc.

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Search Results Page 43 of 72

Job Locations US-LA-Lake Charles
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Oversees daily activities and assists staff to ensure successful department operations. - Assists in the training of new Security personnel; assists with supervisory functions as business demands. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property; ensures adequate investigations are being conducted. - Attends all departmental, company, and safety/first aid training programs as scheduled. - Performs all functions of Fire Safety Office, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures. - Checks identification of all persons that appear to be under 21 years of age. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81388
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acts as a Manager on Duty during business hours and exercises good judgment in service recovery. - Greets guests and offers assistance and/or instruction in the use of Spa; ensures all guests are being assisted in relaxation areas. - Processes register transactions for Spa services and retail purchased; utilizes POS system and ARTS to ensure that all transactions are completed correctly. - Trains Spa Front Desk staff and new Spa Attendants. - Maintains Spa facilities in clean and attractive condition. - Maintains par stock levels for Spa supplies; places orders as needed. - Schedules Spa and salon appointments. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-82021
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-LA-Lake Charles
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Job ID
2021-82144
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-MA-Plainville
- Directs the work of the Surveillance Officers on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives. - Understands departmental objectives, standards, guidelines, and budget to achieve effective supervision of department. - Assists in training and development of Surveillance Officers to ensure superior customer service standards are achieved. - Ensures that all company and departmental procedures are followed; assists various local, state, and federal authorities in various activities and investigations to ensure that procedures and laws are observed. - Participates in any court actions relating to gaming violations in order to represent facts as obtained by department. - Maintains daily log and reports to ensure that adequate and accurate information on surveillance activities are kept for future access. - Understands various card counting systems including cheating methods of all games and equipment in a casino environment. - Reports all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements and the Gaming and Racing Commission. - Ensures that proper procedures for Games, Slots, Cashiers, drops, etc., are implemented and maintained. - Responds to surveillance supervision and gaming regulators' requests and other departments' requests when necessary. - Maintains a high level of awareness as to criminal and civil law as it pertains to the company.
Job ID
2021-81699
Position Type
Regular Full-Time
Category
Hidden (15273)
Casino Property
Plainridge Park Casino
Job Locations US-PA-Washington
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for performing a wide variety of diagnoses and repairs of surveillance equipment, with infrequent assistance. - Provides training and oversees lesser experienced technicians or trainees as needed. - Diagnoses and repairs mechanical and electronic surveillance equipment malfunctions with minimal guidance or assistance. - Replaces/repairs parts and circuit boards which have caused malfunctions. - Communicates with dispatchers and other technicians to efficiently manage open calls. - Maintains superior skill levels in mechanical and electronic functions; acts as a specialist in either mechanical or electronic areas. - Performs general and preventive maintenance on all surveillance equipment. - Responsible for the inspection, installation, and removal of all casino surveillance equipment. - Researches, analyzes, and makes recommendations regarding best practices and equipment. - Reports and offers solutions to any area of vulnerability to loss from internal or external sources.  - identifies, pulls, and labels various alarm, CAT 6, and fiber optic cables. - Responsible for troubleshooting system-related problems. - Works on special projects as assigned by supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81731
Position Type
Regular Full-Time
Casino Property
The Meadows Casino Racetrack
Job Locations US-IN-Lawrenceburg
- Assists with daily crew changes and daily distribution of assignments and projects. - Replenishes supplies such as paper, cleaning products, equipment, fixtures, and fuel for all departments.- Assists with moving furniture as reasonably requested.- Cleans rugs, carpets, upholstered furniture, and draperies.- Empties wastebaskets; empties and cleans ashtrays. - Transports waste and trash to disposal area. - Replenishes batHRoom supplies in restrooms and supply closets.- Cleans main public areas: vacuums, picks up trash, wipes counters, high dusts, cleans glass windows and doors, etc.- Retrieves necessary cleaning supplies for departments, fellow team members, and guests as requested.- Cleans team member areas (i.e., break room, back offices, and locker room). - Throughout the day: dusts and mops floor, washes and dries towels, picks up trash, and stocks dispensers. - Responds to calls for facility problems: broken glass, spills, toilet backups, etc. - Transports Facilities products and equipment.- Performs rounds of property to ensure the safety of guests and team members.  Reports to the Facility Supervisor any hazardous or tHReatening condition. - Assists in emergency situations: fire, emergency evacuation, search, man overboard.  Wears fire gear and launches rescue boats if required. - Provides positive communication and uses Red Carpet Training skills with every guest and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-78887
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-PA-Philadelphia
The following and other duties may be assigned as necessary:- Completing any sports wagering or interactive gaming applications on behalf of Penn Interactive or any subsidiary and collaborating with all necessary departments and vendors to complete in a timely fashion.- Managing new application due dates.- Creating and maintaining a log and schedule of all completed license applications, creating a system for tracking renewal dates.- Responsible for providing responses to any regulatory agency regarding any supplemental requests following the submission of a license application.- Responsible for tracking regulatory record keeping requirements, regulatory reporting requirements.- Supervises and manages staff in the Compliance department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Assists in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Responsible for assisting in the training, implementation, and enforcement of the property SAR/Title 31 and Responsible Gaming compliance programs.- Ensures compliance with reporting commitments required by the Corporate office and regulatory agencies.- Serve as liaison to any regulatory agency to ensure timely responses to incident reports; review and prepare draft responses to compliance-related issues raised.- Provides training to new and existing staff as needed.- Work with company management, regulatory agencies, to ensure that significant changes to the company’s operating environment are completed in accordance to multiple state-wide regulations.- Maintains organized set of detailed records and files to document transactions.- Works closely with department managers to ensure they have a thorough understanding of gaming regulations and general procedures.- Compiles reports for regulatory agency and submits necessary paperwork on behalf of the Penn Interactive, as needed.- Keeps property updated with latest gaming rules and regulation requirements. Ensures property is in compliance at all times.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to the Director of Compliance. - Maintains strict confidentiality in all departmental and company matters.- Work with various team members to create operational tasks determined by policies and procedures relating to Compliance. - Perform other duties, as assigned.
Job ID
2021-81358
Position Type
Regular Full-Time
Category
Legal, Audit, Compliance & Risk
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-NV-Henderson
The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Maintains strict confidentiality in all departmental and company matters.- Attends to guests in pool area, cabanas, daybeds and lounge chairs ensuring memorable visit for the guests.- Maintains open lines of communication with management and security to ensure service standards and safety standards are kept up at all times.- Responds to all situations safely and promptly. - Maintains cleanliness on the pool deck area by removing of any cups, trash and towels regularly. - Ensures all guest area is stocked with towels and supplies.- Performs other job-related duties as assigned
Job ID
2021-82014
Position Type
Seasonal
Category
Other
Casino Property
M Resort
Job Locations US-NV-Las Vegas
The Pool Lifeguard is an integral part of the development and promotion of the exciting changes at Tropicana Las Vegas.Responsibilities include:- Carry out all duties assigned by the Swimming Pool Manager and Lead Lifeguard ·- Perform First Aid and CPR when called upon- Watch the assigned area in rotation to prevent accidents and injuries. -  Aid the pool manager and assistant manager in every way necessary to keep the pool facility running smoothly- Remind guest of pool rules when necessary in a polite, firm manner, and contact management if necessary.- Communicate with other lifeguards and supervisors.
Job ID
2021-78429
Position Type
Seasonal
Category
Hotel Operations & Retail
Casino Property
Tropicana Las Vegas
Job Locations US-IA-Council Bluffs
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts, and prepares food items, according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines. - Coordinates with and communicates orders to dining room staff. - Prepares all food items accurately in a timely manner. - Completes all assigned prep items as written on prep sheet. - Uses and maintains all assigned areas and equipment in a sanitary, safe, and effective manner. - Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Attends company training programs as scheduled. - Completes opening, closing, and other side duties as assigned by the supervisors. - Communicates as needed with Lead Cook and Sous Chefs. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. - Maintains strict confidentiality in all company matters.
Job ID
2020-77351
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-OH-Toledo
- Ensuring products meet all recipes standards  - Maintaining proper production levels - Knowledge of all applicable food preparation methods and measures  - Knows and understands all cooking tools and measurement conversions  - Communicating and maintaining proper staffing levels with daily volume - insuring proper handling and storage of food items as per internal and Health Department standards  - Maintaining integrity with food and labor controls  - Has good interpersonal and communication skills  - Understanding and following all policies and procedures - Relieving line cooks as needed - Making recommendations in ordering supplies  - Ability to give direction, assign tasks, follow up with assigned tasks, coach for success and administer counseling of policy and procedural violations - Wiping counter areas, sinks and floors as required to maintain a clean safe working environment - Must show skills in garde manger, broiler, sauté stations, saucier, and large quantity cooking according - Providing personalized service and uses guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
Job ID
2021-81349
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Providing fast, friendly, professional and responsive customer service to culinary team members and buffet guests. Greets, and makes welcome, each guest approaching their station - Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request  Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards - Slicing, dicing, chopping and prepare raw products - Carving meats, portioning food on serving plates, add gravies and sauces, and garnish plates as required - Wiping counter areas, sinks and floors as required to maintain a clean and safe work station - Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures - Providing personalized service and uses guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
Job ID
2021-81874
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
  - Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station - Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards - Slicing, dicing, chopping and preparing raw products - Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required - Wiping counter areas, sinks and floors as required to maintain a clean and safe work station - Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures - Providing personalized service and using guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
Job ID
2021-81351
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
  - Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station - Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards - Slicing, dicing, chopping and preparing raw products - Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required - Wiping counter areas, sinks and floors as required to maintain a clean and safe work station - Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures - Providing personalized service and using guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
Job ID
2021-81347
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
  - Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station - Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards - Slicing, dicing, chopping and preparing raw products - Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required - Wiping counter areas, sinks and floors as required to maintain a clean and safe work station - Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures - Providing personalized service and using guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
Job ID
2021-81348
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-PA-Grantville
- Prepare and cook food products accordIng to standard recIpes. - Transport, dIsh up, plate, and present food products for, menus to Include varIous cookIng methods such as broIlIng, roastIng, sauteIng, poachIng, braIsIng, boIlIng, and a la mInute cookIng In order to assIst In reachIng profItabIlIty, guest satIsfactIon, workforce strength, and complIance goals.� - Prepare, expedIte, monItor, replenIsh, and/or transport meats, vegetables, soups, sauces, and other food Items as IndIcated by productIon sheets.� - Report to Sous Chef at start of shIft to receIve InstructIons as daIly specIals or menu changes. - Arrange mIse en place accordIng posted InstructIons and menu requIrements.� - CommunIcate statIon needs, waste, and dIscrepancIes wIth ImmedIate supervIsor.� - As dIrected by supervIsor, prepare and present menu Items accordIng to recIpe specIfIcatIon and presentatIon photo.� - AssIst In other areas of kItchen as dIrected by Sous Chef.� - Interact wIth guests and coworkers In a professIonal, courteous manner.� - MaIntaIn a clean and sanItary work area at all tImes.� - Perform other dutIes as assIgned by supervIsor.
Job ID
2020-76673
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Philadelphia
ESSENTIAL DUTIES AND RESPONSIBILITIES - Develop and deliver personalized communications, promotions, and campaigns to VIP players at scale across all across real money sportsbook and casino products- Monitor competitor loyalty marketing communications and programs, testing and adopting best practices to continuously improve performance, player value, and profitability- Partner with our in-house creative team to develop best-in-class design and copy for all owned channels- Ensure that all marketing content adheres to standards and align to marketing objectives- Analyzing results of content-based communications, and further refine to continuously improve defined KPIs- Through a strategic/data-driven lens, analyze customer data, segments, and user journeys to develop hyper-efficient/personalized campaign content and create targeted lifetime value/customer lifecycle engagement campaigns- Organize training materials, develop best practices and present other important information across the team- Support development of presentations to management and key marketing stakeholders- Be a proactive part of the ideation process, contributing to team meetings & offsite strategy sessions- Execute work at a high level in an intense, fast-paced, and highly iterative environment
Job ID
2021-82115
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following:   - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar or in the casino area. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may i?” - Adheres to the 1/3/5 rule. One minute to greet and acknowledge the guest, three minutes to provide their needs or wants, and check back every five minutes with eye contact or words. - Places order with bartender, inspects order for quality, collects and adds appropriate garnish, places on tray and serves to patrons with cocktail napkin. - Demonstrates power to solve guest problems by assisting the guest and alerting the supervisor of any complaints. Maintains complete knowledge on all in house services and functions. - Asks politely for the identification of any customer who appears to be under the age of 30. - Clears tables and straightens all guest areas after each beverage is served. Places a fresh cocktail napkin down each time and continually caps ashtrays and replaces with clean ashtray. - Upsells and suggestively sells menu items, specials and beverages at all times. - Makes every effort to learn guest names and uses names to say, “Mr. or Mrs. Smith.” - Performs prep tasks when not serving guests by helping to stock items or clean work areas. - Enforces guest limit regulations in a firm and courteous manner. - Maintains company-issue uniform in good condition and reports to work in authorized uniform as mandated by organization. This includes maintaining a clean and well-groomed appearance in compliance with departmental and company dress code standards. - Must provide courteous and friendly service to all guests and staff. - Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2021-81288
Position Type
On-Call
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following:   - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar or in the casino area. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may i?” - Adheres to the 1/3/5 rule. One minute to greet and acknowledge the guest, three minutes to provide their needs or wants, and check back every five minutes with eye contact or words. - Places order with bartender, inspects order for quality, collects and adds appropriate garnish, places on tray and serves to patrons with cocktail napkin. - Demonstrates power to solve guest problems by assisting the guest and alerting the supervisor of any complaints. Maintains complete knowledge on all in house services and functions. - Asks politely for the identification of any customer who appears to be under the age of 30. - Clears tables and straightens all guest areas after each beverage is served. Places a fresh cocktail napkin down each time and continually caps ashtrays and replaces with clean ashtray. - Upsells and suggestively sells menu items, specials and beverages at all times. - Makes every effort to learn guest names and uses names to say, “Mr. or Mrs. Smith.” - Performs prep tasks when not serving guests by helping to stock items or clean work areas. - Enforces guest limit regulations in a firm and courteous manner. - Maintains company-issue uniform in good condition and reports to work in authorized uniform as mandated by organization. This includes maintaining a clean and well-groomed appearance in compliance with departmental and company dress code standards. - Must provide courteous and friendly service to all guests and staff. - Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2021-81285
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following:   - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar or in the casino area. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may i?” - Adheres to the 1/3/5 rule. One minute to greet and acknowledge the guest, three minutes to provide their needs or wants, and check back every five minutes with eye contact or words. - Places order with bartender, inspects order for quality, collects and adds appropriate garnish, places on tray and serves to patrons with cocktail napkin. - Demonstrates power to solve guest problems by assisting the guest and alerting the supervisor of any complaints. Maintains complete knowledge on all in house services and functions. - Asks politely for the identification of any customer who appears to be under the age of 30. - Clears tables and straightens all guest areas after each beverage is served. Places a fresh cocktail napkin down each time and continually caps ashtrays and replaces with clean ashtray. - Upsells and suggestively sells menu items, specials and beverages at all times. - Makes every effort to learn guest names and uses names to say, “Mr. or Mrs. Smith.” - Performs prep tasks when not serving guests by helping to stock items or clean work areas. - Enforces guest limit regulations in a firm and courteous manner. - Maintains company-issue uniform in good condition and reports to work in authorized uniform as mandated by organization. This includes maintaining a clean and well-groomed appearance in compliance with departmental and company dress code standards. - Must provide courteous and friendly service to all guests and staff. - Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2021-81283
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
M Resort

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