Penn National Gaming, Inc.

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Search Results Page 42 of 67

Job Locations US-NV-Henderson
The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere .- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Performs cleaning and maintenance tasks such as cleaning tables, taking dishes to the kitchen, stocking beer, wine and ice as needed.- Takes out garbage as necessary.- Changes kegs, beer tanks, CO2 tanks, and pop for pop guns as needed.- Maintains the cleanliness and organization of all bar service areas.- Brings bar and grill glasses back from dishwashing/warewash support.- Takes empty kegs to Purchasing or warehouse location.- Responsible to clean all areas in bar.- Performs other job-related duties as assigned
Job ID
2021-78935
Position Type
Seasonal
Category
Other
Casino Property
M Resort
Job Locations US-NV-Henderson
The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere .- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Maintaining established quality standards for timely food and beverage service.- Places order with bartender, inspects order for quality, collects and adds appropriate garnish, places on tray and serves to patrons - Upsells and suggestively sells menu items, specials and beverages at all times.- Performs prep tasks when not serving guests by helping to stock items or clean work areas. - Enforces customer limit regulations in a firm and courteous manner- Performs other job-related duties as assigned
Job ID
2021-78934
Position Type
Seasonal
Category
Other
Casino Property
M Resort
Job Locations US-NV-Henderson
The following and other duties may be assigned as necessary:- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the Pool, bar or in the casino area.- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage.- Reads kitchen prep tickets and identify food items in a prompt manner.- Gathers food items and properly bag or plate items and supply necessary utensils and condiments to Guests based off of quantity of items.- Delivers or “runs” food to appropriate VIP sections or pool areas once order has been prepared by kitchen.- Knows what each menu item looks like when prepared and able to identify and correct missing or incomplete items. - Ensures food orders are handled carefully and delivered in a prompt manner. - Assists the server wherever needed. Places order with server, inspects order for quality.- Demonstrates power to solve guest problems by assisting the guest and alerting the supervisor of any complaints. Maintains complete knowledge on all in house services and functions.- Responsible for overall cleanliness of the kitchen expedition area. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80357
Position Type
Seasonal
Category
Other
Casino Property
M Resort
Job Locations US-MS-Bay St Louis
- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, F&B  Management- Maintains clean and stocked workstation
Job ID
2021-78480
Position Type
Seasonal-Full time
Category
Food & Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, F&B  Management- Maintains clean and stocked workstation
Job ID
2021-78988
Position Type
Seasonal
Category
Food & Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-PA-Grantville
- Answer inquiries and sell programs and Racing Forms to guests. - Sell pari-mutuel wagers to guests. - Cash winning tickets and vouchers for guests. - Provide information to guests in a courteous, polite manner. - Balance daily receipts and reconcile any shortages.
Job ID
2021-80577
Position Type
Regular Part-Time
Category
Racing Operations
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-FL-Longwood
- Operates assigned bank or window according to department and regulatory guidelines  - Completes all required shift paperwork according to internal control standards  - Counts down bank or window at end of each shift and reconciles to the draw amount  - Provides professional, courteous and sincere service to all guests - Efficiently and accurately processes all pari-mutuel wagers  - Efficiently and accurately pays out winners  - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner  - Presents oneself as a Credit to the company and encourages others to do the same - Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2021-77963
Position Type
Regular Part-Time
Category
Racing Operations
Casino Property
Sanford Orlando Off Track Wagering
Job Locations US-MS-Robinsonville
- Greets guests actively engaged in gaming and assists team members in player identification. Circulates throughout the property and proactively engage with guests to ensure their visit is pleasurable and meeting the expectations of PNG guest service policies.- Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests. Focuses on enhancing casino experience and creating perception of luck, action and excitement with guests.- Maintains knowledge of casino marketing and player development promotions and encourages guest participation.- Makes productive use of every opportunity to promote events, promotions and player’s card benefits.- Maintains knowledge of credit procedures and encourages the use of credit when appropriate.- Maintains knowledge of casino marketing/player development promotions and encourage guest participation.- Encourages guest visitation through written correspondence and telemarketing. Assists with increasing guest trip frequency through telemarketing and inside sales interactions.- Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners. Follows-up on any service failures by contacting and coordinating service recoveries, when applicable, with various department leaders.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Attends and aids in the coordination of special events.- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow team members.- Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks.  Completes all Sales Force task requirements in a timely manner.- Develops and maintains technical skills to maximize use of patron data systems.- Monitors patron activity and profitability of all assigned players.- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Provides assistance to the Assistant Director as needed.- Provides professional representation at internal and external meetings and events.- Ensures interactions with internal and external guests follow the guidelines of customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-80862
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
1st Jackpot Casino Tunica
Job Locations US-OH-Toledo
.ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Greets guests actively engaged in gaming and assists team members in player identification.- Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Maintains knowledge of casino marketing and player development promotions and encourages guest participation.- Maintains knowledge of credit procedures and encourages the use of credit when appropriate.- Encourages guest visitation through written correspondence and telemarketing.- Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners.- Analyzes and coordinates in-house invitation lists with Manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Attends and aids in the coordination of special events.- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow team members.- Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks.  Completes all Sales Force task requirements in a timely manner.  Reviews all monthly metrics with Manager and sets quarterly goals. - Develops and maintains technical skills to maximize use of patron data systems.- Establishes a direct line of communication with all service departments for the purpose of caring for high value players.- Monitors patron activity and profitability of all assigned players.- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Provides assistance to the Manager as needed.- Provides professional representation at internal and external meetings and events.- Ensures interactions with internal and external guests follow the guidelines of customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-80895
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Toledo
Job Locations US-MI-Detroit
Responsible for providing prompt, friendly and courteous service of food and beverage to our VIP Guests. Responsible for the overall appearance of the Pantheon Lounge.- Describe all specials and items on the menu.- Interact with guests to take drink and food orders- Communicate with kitchen for food ordering- Ensure prompt delivery of food to the guest's table - Have working knowledge of liquor, beer, wine and food that is served at the property- Handle all checks and cash according to Standard Operating Procedures- Monitor all tables in the designated station to ensure superior guest service- Assist other servers to give exceptional personalized service.- Perform necessary side work.- Handle VIP Guests according to internal F & B policies and procedures.- Ensure safety, cleanliness and customer satisfaction.- Responsible for proper uniform attire and proper name tag.- Serve all food and beverages with proper garnishes.- Monitor all tables in your station for service and bussing of Tables.- Maintaining the Buffet Area and lounge for cleanliness.- Maintaining Proper Food levels in the Buffet Area.- Notify the kitchen when food is running low.- Serve beverages to guests in the lounge areas when needed.- Complete tasks dictated by the Supervisor/Team Leader on duty.- Perform other job-related duties as assigned.
Job ID
2021-77994
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Greektown Casino Hotel
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising and managing staff in the Player Development department.  Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Cultivates strong, productive relationships and communication with Independent Agents, Branch Office Managers Corporate Marketing and property leadership.- Develops and coordinates various events and other cross marketing opportunities with properties and partnerships - Oversees compliance and licensing coordination for the Independent Agent program - Manages the coordination of transportation for Independent Agent program to include scheduling, criteria, and block maintenance- Manages player accounts and comps based on recorded play, earned points, comp availability and patron profitability.- Accountable for growing production from NCM business and providing monthly reports to management on key metrics.- Maintains close ties with targeted/premium customers during guest stays through personal contact by phone and in person in order to generate incremental gaming revenues.- Administrates the payment of Independent Agent commissions - Provides support for Branch Office administration to include creation of newsletters and collateral, creation of monthly production reporting and allocation- Facilitates booking and tracking of VIP and Outbound Sales Cross Property guest trips to M Resort.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures compliance with all regulatory requirements within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80661
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
M Resort
Job Locations US-LA-Bossier City
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for Front Desk operations overnight, including overseeing Front Desk Agents, Telecommunications, and Bell staff in the performance of their duties. - Provides direction and support for all team members in order to achieve departmental goals and objectives. - Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards. - Oversees customer check-in/check-out. - Conducts all cash handling in accordance with established policy and monitors variances daily. - Monitors telephone communication via call monitoring system. - Authorized to verify pre-approved room comping levels and authorized to correct information as necessary. - Processes discrepancy reports, rate variations, and Credit reports. - Works with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy. - Coordinates ViP arrivals and ensures all arrangements have been confirmed prior to arrival. - Ensures all eligible card holders are pre-registered, and room is checked prior to arrival. - Monitors volume to ensure fast, friendly, and efficient service. - Ensures that guest problems/complaints are managed in an effective, courteous manner. - Performs the night Audit for date roll. - Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information. - Performs duties of Front Desk Agents and other Front Desk and Services team members as needed. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-80478
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Boomtown Bossier City
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for Front Desk operations overnight, including overseeing Front Desk Agents, Telecommunications, and Bell staff in the performance of their duties. - Provides direction and support for all team members in order to achieve department goals and objectives. - Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards. - Oversees customer check-in/check-out. - Conducts all cash handling in accordance with established policy and monitors variances daily. - Monitors telephone communication via call monitoring system. - Authorized to verify pre-approved room comping levels and authorized to correct information as necessary. - Processes discrepancy reports, rate variations, and Credit reports. - Works with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy. - Coordinates ViP arrivals and ensures all arrangements have been confirmed prior to arrival. - Ensures all eligible card holders are pre-registered, and room is checked prior to arrival. - Monitors volume to ensure fast, friendly, and efficient service. - Ensures that guest problems/complaints are managed in an effective, courteous manner. - Performs the night Audit for date roll. - Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information. - Performs duties of Front Desk Agents and other Front Desk and Services team members as needed. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79664
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-MS-Bay St Louis
- Check guest in and out, wake up calls, conduct guest courtesy calls and respond as necessary, handle guest concerns and complaints, ensure guest comfort and satisfaction.- Greets, registers, and assigns rooms to guests.  Issues room key and escort instructions to Bellhop.- Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment, and travel directions.- Computes bill, collects payment, and makes change for guests.- Operate front desk computer system.- Communicate with other members of the hotel staff.- Handles Call Center when asked.- Promote a positive environment to achieve job satisfaction for all team members.- Take appropriate steps to maintain Hotel security and safety.- Promote future sales through contact with guests.- Refers guests to necessary departments to resolve issues concerning guests.- Maintain adequate supplies of all necessary items for the front office operations.- Attend and schedule meetings on Hotel issues, and pass on any pertinent information to the Hotel Supervisors to discuss any new issues, policies, or problems.- Maintain appropriate files and records for all Front Desk operations.- Make constant observations of team member’s performance to assure excellent customer service levels.- Complete the night audit daily in accordance with operational procedures.- Posts room charges and taxes to guest accounts.- Tracks room revenues, occupancy percentages, and other front office statistics.- Prepares a summary of cash, check, and credit card activities.- Summarizes results of operations for management.- Run end of day process in property management software (PMS).- Understand principles of auditing, balancing, and closing out accounts.- Handles and oversees administrative and clerical duties in the absence of the supervisor.- Verifies and monitors cashiering, and the performance of Front Desk Clerks.- Perform duties in a safe manner; report any potential safety hazards to management staff.
Job ID
2021-80810
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-OH-Columbus
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions.  Greets each guest entering restaurant- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards- Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service- Knows and promotes current property events and promotions- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Thanks customers, invites them back, wishes them luck
Job ID
2021-79173
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner. - Develop, maintain and manage training programs. - Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues. - Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products. - Ensure that freshness by directing and overseeing the rotation of items and storage at appropriate temperatures. - Develop and suggest recipes and products in order to maintain a leading edge in the industry. - Develop menus for catering and sales. - Safe and efficient use of all kitchen equipment. - Assist in operation of other food and beverage venues as needed. - Handle customer complaints and support all customer service programs. - Support, implement, administer and manage standards of excellence among team members. - Understand and adhere to regulatory, department and company policies and procedures. - Make determinations regarding types of products, materials, supplies, or tools to be used. - Supervise and manage attendance and time records of team members. - Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction. - Supervise and manage the work processes or procedures of team members. - Conduct individual or group pre-shift meetings with team members and provide daily positive feedback. - Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination. - Protect and preserve assets of the company. - Understand and adhere to all bargaining unit agreements. - Attend all departmental and company training programs or meetings as directed. - Compile information, complete and submit reports as needed. - Adhere to all company policies and procedures. - Adhere to all gaming laws and regulations. - Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements. - Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2021-79510
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-NJ-Cherry Hill
Office Management:- Manage relationships with vendors, service providers, maintenance and the building landlord.  Coordinate meetings and visits as needed.- Maintain the office and monitor office supply inventory. Ensure that all items are properly stocked and machines are cleaned twice per week.- Greet and coordinate Serve visitors by welcoming them and directing them appropriately.- Order and coordinate catering as needed for the office.Engagement:- Create and organize Team Member work from home engagement as well as in-office engagement.- Partner with HR and Operations management to create and plan engaging team member activities, programs (including virtual events), and incentives.- Responsible for developing standards and promoting activities that enhance operational procedures.Office Safety and Compliance:- Responsible for office safety and management.  Ensure all team members are abiding by safety precautions.- Monitor the office for any safety, construction, or technical issues as well as security video feed, intercom system and wellness check responses. - Partner with the security staff to resolve any issues or concerns that arise (on and off hours) such as building issues or access issues. - Maintain the access card system and coordinate with the security staff.- Create and enforce office protocols and procedures as needed.- Stay up to date with office requirements and mandatory postings.- Monitor weather or state closures that may impact building closure and work with HR to ensure that team members are kept safe.Administrative:- Assist the Human Resources team in any needed onboarding or offboarding tasks.- Coordinate with the IT department on all office equipment, including new hire setup.- Maintain a budget and reconcile expenses for the office and Sr. Director of Operations.- Coordinate travel and other administrative tasks for management and leadership team members visiting the office.- Act as the main point of contact for all inquiries related to office maintenance, mailing and shipping, supplies and office equipment.- Assist with state gaming licensing, including notary services and fingerprint management.- Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.- Assist with scheduling, data entry and organizing spreadsheets.- Additional duties as needed.
Job ID
2021-80549
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Penn Interactive Ventures - NJ
Job Locations US-PA-Philadelphia
ESSENTIAL DUTIES AND RESPONSIBILITIES  - Assist with the development and build of cross-channel conversion tactics across Penn National Gaming and Barstool Sportsbook databases- Assist with the tagging and tracking of all paid, owned, and earned media for analysis and optimization- Deeply understand brand voice, tone, and overall personality to ensure a holistic and omni-channel experience, with zero diminished experience wherever the player choses to interact across paid media efforts- Frequently check the performance of paid, owned, and earned mentions to find insights and learnings that will continually improve performance- Assists User Acquisition team with the development of best practices in database acquisition to influence creative development, audience segmentation, and overall media mix (with a regular cadence of iterations & updates)- Partner with internal and external creative resources for development of assets to assist with omnichannel promotional opportunities- Continual focus on developments and changes across the media industry to sharpen acquisition campaigns; looking within the gaming industry and outside of the industry for inspiration - Collaborate at both micro & macro campaign/promotion levels with CRM, analytics, creative, product, and customer services organizations- Ensure all database conversion tactics are in line with State regulatory requirements- Execute in an intense, fast-paced, and highly iterative environment
Job ID
2021-79250
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-IL-Joliet
$4,000 Hiring Incentive for Full Time EVS Attendants! Great Benefits & Paid Time Off! 2nd and 3rd Shift/Weekends Needed!  $4,000 Hiring Incentive will be paid in the following increments: $500 at 3 months of employment; $750 at 6 months of employment; $1,000 at 9 months of employment;  $1,750 at 12 months of employment. *New Applicants Only*- Accountable for the overall cleanliness and presentation of the entire property.- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Performs duties to clean and sanitize areas of the property.- Responsible for cleaning of blood spills and bodily fluids.- Maintains ongoing awareness of safety and responds to emergencies accordingly.- Cleans and maintains offices, hallways, lobbies, lounges, restrooms, elevators, stairways, escalators, slot machines, table games, and other areas.- Keeps storage rooms clean and organized.- Replenishes restroom supplies. - Sweeps, mops, and vacuums floors.
Job ID
2021-78329
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino Joliet
Job Locations US-PA-Philadelphia
- Partner with the Operational Compliance Manager and work across teams to draft and review interactive sportsbook and online casino- Internal Controls for each state of operation.- Assist with drafting and editing regulatory reports and maintaining rapport with regulators in each state of operation.- Monitor and investigate as needed, operational and procedural compliance relating to internal controls, complaints, regulatory reporting, KYC, and Responsible Gaming.- Track, monitor, and submit internal and external regulatory compliance reports with the assistance of the Operational Compliance Manager- Assist with internal control testing and compliance- Assist with the development and maintenance of compliance recordkeeping reports and systems.- Analyze operational processes to identify areas to improve efficiency and reporting- Assist with developing internal policies and operating procedures- Proactively identify and anticipate issues that may negatively impact business and make the necessary changes to implement operations-based solutions.- Actively research industry compliance regulations and policies and provide feedback to the Compliance Team- Partner with other departments as needed to support the organization’s needs- Perform other duties, as assigned. 
Job ID
2021-79532
Position Type
Regular Full-Time
Category
Legal, Audit, Compliance & Risk
Casino Property
Penn Interactive Ventures - Philadelphia

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