Penn National Gaming, Inc.

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Search Results Page 5 of 28

Job Locations US-NV-Jackpot
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficiency of Slot machines and related gaming equipment during assigned shift.- Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures.- Assists with service light calls in accordance with established procedures.- Notifies Slot Technicians if any technical issues arise.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures.- Accounts for chips on assigned games. This includes making fills and credits as needed.- Reports customer concerns to manager.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75839
Position Type
Regular Full-Time
Casino Property
Cactus Petes
Job Locations US-IA-Council Bluffs
- This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino- Enter membership information into computer- Perform data entry for current events into event codes- Issue replacements cards for guests- Assist in Marketing promotions and player events involving the promotions department and Star Awards Club area- Assist members with point redemption for cash back and if available, various merchandise- Support back office, Casino Services Manager, Casino Services Lead Hosts, Executive Hosts and Marketing Department- Resolve any guest problem or perceived inconvenience both positive and negative in nature- Assist in meeting arriving bus groups- Act as “Sales Representative” and central information center for the property, usually being the first contact by guests- Paging in both Pavilion and Casino when requested- Provide complimentaries when play warrants- Redeem coins, tickets, chips and cash guest checks- Maintain and assure the proper handling and routing of all paperwork.- Be familiar with the safe handling of cleaning product, equipment, and supplies- Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
Job ID
2020-75166
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Ameristar Council Bluffs
Job Locations US-IA-Council Bluffs
- This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino- Enter membership information into computer- Perform data entry for current events into event codes- Issue replacements cards for guests- Assist in Marketing promotions and player events involving the promotions department and Star Awards Club area- Assist members with point redemption for cash back and if available, various merchandise- Support back office, Casino Services Manager, Casino Services Lead Hosts, Executive Hosts and Marketing Department- Resolve any guest problem or perceived inconvenience both positive and negative in nature- Assist in meeting arriving bus groups- Act as “Sales Representative” and central information center for the property, usually being the first contact by guests- Paging in both Pavilion and Casino when requested- Provide complimentaries when play warrants- Redeem coins, tickets, chips and cash guest checks- Maintain and assure the proper handling and routing of all paperwork.- Be familiar with the safe handling of cleaning product, equipment, and supplies- Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
Job ID
2020-75168
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Ameristar Council Bluffs
Job Locations US-IA-Council Bluffs
- This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino- Enter membership information into computer- Perform data entry for current events into event codes- Issue replacements cards for guests- Assist in Marketing promotions and player events involving the promotions department and Star Awards Club area- Assist members with point redemption for cash back and if available, various merchandise- Support back office, Casino Services Manager, Casino Services Lead Hosts, Executive Hosts and Marketing Department- Resolve any guest problem or perceived inconvenience both positive and negative in nature- Assist in meeting arriving bus groups- Act as “Sales Representative” and central information center for the property, usually being the first contact by guests- Paging in both Pavilion and Casino when requested- Provide complimentaries when play warrants- Redeem coins, tickets, chips and cash guest checks- Maintain and assure the proper handling and routing of all paperwork.- Be familiar with the safe handling of cleaning product, equipment, and supplies- Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
Job ID
2020-75206
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Ameristar Council Bluffs
Job Locations US-IA-Council Bluffs
- This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino- Enter membership information into computer- Perform data entry for current events into event codes- Issue replacements cards for guests- Assist in Marketing promotions and player events involving the promotions department and Star Awards Club area- Assist members with point redemption for cash back and if available, various merchandise- Support back office, Casino Services Manager, Casino Services Lead Hosts, Executive Hosts and Marketing Department- Resolve any guest problem or perceived inconvenience both positive and negative in nature- Assist in meeting arriving bus groups- Act as “Sales Representative” and central information center for the property, usually being the first contact by guests- Paging in both Pavilion and Casino when requested- Provide complimentaries when play warrants- Redeem coins, tickets, chips and cash guest checks- Maintain and assure the proper handling and routing of all paperwork.- Be familiar with the safe handling of cleaning product, equipment, and supplies- Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
Job ID
2020-75370
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Ameristar Council Bluffs
Job Locations US-MS-Vicksburg
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2020-75774
Position Type
Regular Part-Time
Category
Players Services/Cage
Casino Property
Ameristar Vicksburg
Job Locations US-MS-Vicksburg
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2020-75773
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Ameristar Vicksburg
Job Locations US-MS-Vicksburg
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2020-75772
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Ameristar Vicksburg
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Determines guest needs and suggests menu items to enhance service and meet sales goals.- Prepares a variety of food and beverage orders according to established recipes and outlet standards.- Maintains cleanliness and supplies in side stations; cleans and wipes down workstation and utensils before and after each assignment.- Stocks foods in their proper place in food storerooms and rotates stock as necessary.- Operates cash register, accounting for all monies, coupons, comps, and receipts at the end of shift.- Remains current on all coupons, promotions, and certificates that apply to all Food & Beverage outlets.- Maintains cleanliness and sanitary conditions of the dining area.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74826
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property.- Reads food orders from computer printouts and prepares food items according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room staff.- Prepares all food items accurately in a timely manner.- Completes all assigned prep items as written on prep sheet.- Uses and maintains all assigned areas and equipment in a sanitary, safe, and effective manner.- Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Attends company training programs as scheduled.- Assists in training new Cooks.- Completes opening, closing, and other side duties as assigned by the supervisors.- Communicates as needed with Lead Cook and Sous Chefs.- Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and departmental standards.- Maintains strict confidentiality in all company matters.
Job ID
2020-74549
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-LA-Bossier City
SUMMARY:  Daily preparation of menu items according to departmental specifications to ensure a consistent and quality product each and every time.DUTIES / QUALITICATION REQUIREMENTS:  To perform this job successfully, employees must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. Candidate must be able to work in the United States and be able to verify employment eligibility.Develop and implement all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees.Attend departmental orientation prior to beginning work in the department.Familiarity with Asian cuisine, to include, Vietnamese, Szechuan, Cantonese, Laotian, Thai and other Asian inspired cuisineAbility to motivate, staff, assign tasks, control labor and food costs. Must hold themselves and team members accountable to the highest culinary standardsOrganize walk ins and coolers and keep venue clean and organized. Order food on the Red Rock system and be familiar with all internal computer programs to include, Word, Excel, Micros, ADP and others as required.  Able to work in a Wok and a fast paced a la carte kitchen environment.Create a positive guest employee experience.  Smile, be helpful and friendly.Answer questions, take responsibility to get answers and anticipate our guests’ needs and problems.Execution of all food production as determined by the Room Chef through production sheets.Practice a “clean as you go” work ethic and utilize proper food handling techniques; i.e., wearing plastic gloves, proper uniform, including hat and clean kitchen towels.Prepare the proper amount of food for business levels to maintain maximum profitabilityConduct self in a highly professional manner at all times.Communicate with Stewards on all equipment cleaning needs.Handle any special request made by the Executive Chef or external guest.Maintain Margaritaville Casino’s food quality specifications as determined by the standard recipe.Maintain a waste free department by controlling production and utilizing returned food.Responsible for the cleanliness of immediate work area and the process walk-in cooler.Completed attendance of Serv-Safe class if offeredCut, dice and chop various food productsUsing recipes, create soups sauces and stocksBe aware of rotation and sanitation guidelinesOrganize and clean coolers, storerooms and freezers as necessaryPrepare baked, grilled, heated, steamed and fried itemsAbility to grill items to specific temperaturesAbility to sauté items and create pan sauceAbility to help fellow employees accomplish their goals when ableMust attend all mandatory classes and meetings when requiredAbility to follow all recipes, and plating pictures without deviation unless requested by the guestPortion control various items using scales and other dry and wet measuring techniques
Job ID
2020-75340
Casino Property
Margaritaville Resort Casino
Job Locations US-MO-St. Louis
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans any bio hazardous materials as needed.- Removes trash from the trash container and places into the dumpsters.- Familiar with the proper use of chemicals and equipment.- Must be able to stand and work in a noisy, smoke-filled environment without restrictions for up to eight hours per day.- Responsible for providing exceptional Red Carpet Customer Service to all guests.
Job ID
2020-75194
Position Type
Regular Full-Time
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates.- Cleans all escalators and elevators.- Knows where all facilities in the casino are located.- Straightens chairs as needed.- Removes glasses, cups, paper, and debris from all assigned areas, per procedure.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75696
Position Type
Regular Full-Time
Category
Building Grounds
Casino Property
River City
Job Locations US-MO-St. Louis
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans any bio hazardous materials as needed.- Removes trash from the trash container and places into the dumpsters.- Familiar with the proper use of chemicals and equipment.- Must be able to stand and work in a noisy, smoke-filled environment without restrictions for up to eight hours per day.- Responsible for providing exceptional Red Carpet Customer Service to all guests.
Job ID
2020-75025
Position Type
Regular Part-Time
Casino Property
Hollywood Casino St. Louis
Job Locations US-MO-St. Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates.- Cleans all escalators and elevators.- Knows where all facilities in the casino are located.- Straightens chairs as needed.- Removes glasses, cups, paper, and debris from all assigned areas, per procedure.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75763
Position Type
Regular Part-Time
Category
Building Grounds
Casino Property
River City
Job Locations US-MS-Biloxi
- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean and stocked workstation
Job ID
2020-73840
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Boomtown Casino Biloxi
Job Locations US-IL-Springfield
Job ID
2020-74510
Position Type
Regular Full-Time
Casino Property
Prairie State Gaming
Job Locations US-KS-Kansas City
- Safeguard all assets of the company.- Manage, direct, and supervise all personnel assigned to accounting operations- Responsible for the production of daily and monthly management reports, financial statements, and other financial information.- Review financial and statistical reports for accuracy.- Work closely with department heads, general manager, and compliance manager to ensure compliance with internal controls.- Prepare financial information and schedules for internal and external reporting.- Respond to regulatory and audit issues and requests.- Assist the Vice President of Finance/CFO as needed.- Review and approve Accounts Payable invoices; signs Accounts Payable checks.- Serve as a leader for team members while fostering teamwork, team member morale, motivation and open communication. - Provide direction and support for all staff to achieve Company goals and objectives through the fair and consistent application of policies and procedures. - Endorse the business objectives, ethics and values of the company. - Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. - Manage and direct the financial activities within the property including income control, accounts payable, accounts receivable and payroll. - Responsible for the preparation of the capital and operating plans and in the evaluation of the results of the operations. - Responsible for all capital expenditure approval, cost tracking and reporting. - Provide assessments of economic impact of proposed transactions.- Must adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2020-75615
Position Type
Regular Full-Time
Category
Accounting/Finance
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-LA-Baton Rouge
- Provides fast, friendly, professional and responsive customer service to culinary team members and buffet guests. Greets, and makes welcome, each guest approaching their station- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request- Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards- Slice, dice, chop and prepare raw products- Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required- Wipes counter areas, sinks and floors as required to maintain a clean and safe work station- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards- Maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures- Provides personalized service and uses guests’ names when possible- Knows and promotes current casino events and programs and can give guests directions to all casino areas
Job ID
2020-75399
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
L' Auberge Casino & Hotel Baton Rouge
Job Locations US-LA-Baton Rouge
Cook-Red Lotus, is responsible for the preparation and presentation of all food items as called for by the menu, and for assisting the Sous Chef in the efficient operation of the kitchen and of assigned personnel. Prepares, seasons, and cooks/stir fry's in industrial woks all soups, meats, vegetables, fish, poultry, and other food items for consumption. Cooks, prepares, and arranges the food to make an appealing arrangement for guests. Ensures that guests have a favorable and authentic Asian dining experience. Mastery of preparation and cooking of Asian foods a must. Duties include cooking specialty foods, preparing meals quickly while ensuring quality is maintained and safety and sanitation guidelines are observed. - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Completes all assigned compliance training courses on time- Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.- Keeps work station neat and clean.- Assists coworkers to ensure efficient operation of the line.- Communicates effectively with "front-of-the-house" staff.- Ensures the proper closing down of work station- Ensures the proper storing of any leftover foods
Job ID
2020-75153
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
L' Auberge Casino & Hotel Baton Rouge

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