Penn National Gaming, Inc.

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Search Results Page 37 of 67

Job Locations US-OH-Youngstown
- Receive, record, resolve and follow up on end-user problems or system malfunctions with desktop and portable computers and peripheral equipment and application software - Maintain records of problem reports, resolution and follow-up in the IT helpdesk software application- Install, configure, repair, upgrade, and maintain desktop and portable computer hardware, software, and peripheral equipment- Maintain phone system, including but not limited to moves, adds and changes, along with occasional wire installation and system troubleshooting- Work with other IT staff in first-level or second-level support of other IT assets and resources, including wide-ranging general IT support issues- Plan, document, implement and maintain preventative maintenance procedures and practices to ensure maximum availability and optimal performance of computers and other hardware- Maintain records of software licensing and hardware maintenance contracts / agreements- Maintain records of inventories of computer hardware, software, media and documentation- Order, issue, and manage supplies of IT consumables and operating supplies- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Work with other IT staff, as assigned by the IT Manager/Supervisor, to plan, document, implement and maintain the Disaster Recovery Plan, including routine testing/practice of DR Plan procedures- Work with other IT staff, as assigned by the IT Manager/Supervisor, to perform system security procedures and practices to safeguard the Company’s vital data against unauthorized access, tampering, or destruction- Work with other IT staff, as assigned by the IT Manager/Supervisor, to perform system data backup procedures and practices including monitoring backup jobs, rotating tapes, offsite storage, and testing of backup media- Work with other IT staff, as assigned by the IT Manager/Supervisor, to maintain application and operating system configurations and user accounts and privileges- Work with other IT staff to monitor system and application performance- Recommend and implement performance tuning (optimization) strategies- Recommend upgrades or purchases/acquisitions that will improve system performance, user productivity, or customer satisfaction and/or reduce costs-  - Analyze and recommend creation or changes to department procedures or policies to demonstrate and ensure compliance with all applicable laws, regulations, and standards including Sarbanes-Oxley Act, gaming laws/ gambling control board regulations, Internal Control documents and IT industry-standard “Best Practices.”- Stay informed on new technologies with a view towards integrating them into the company’s IT strategies.- Demonstrate expertise in a variety of IT concepts, practices and procedures- Plan and accomplish goals relying on extensive experience and best judgment- May provide consultation on complex projects and is considered to be a top-level contributor / specialist- Maintains strict confidentiality in all departmental and company matters.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.  
Job ID
2021-80540
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-LA-Bossier City
Sign on bonus for experienced Captain of the Watch candidates or Marine/EVS Supervisor experience.- Adheres to all departmental and property policies and procedures regarding guest service standards.- Adheres to and enforces compliance with all regulations established by Louisiana State Police Gaming Division, United States Coast Guard, ABS Consulting, and other applicable agencies pertaining to riverboat gaming and vessel operations while adhering to all property policies and procedures.- Manages routine and preventative maintenance programs, all emergency procedures including fire, evacuation, etc., for the vessel. Ensures that all emergencies are drilled and documented regularly (every emergency drilled quarterly) to guarantee that employees are proficient in knowing how to handle any emergency.- Ensures compliance with OSHA standards and regulations, as well as state, local, and federal ordinances.- Participates in and contributes toward the initiatives established for marine operations.- Maintains strict confidentiality in all company matters.
Job ID
2020-76591
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Boomtown Bossier City
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Identify and develop personal relationships with new and first time guests- Explain the benefits of the Marquee Rewards program to guests and offer to sign them up for a player’s card- Provide personal service to assigned VIP players, issuing complimentaries based on player ratings as needed- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters- Promote casino events via telemarketing and other communication- Provide support and assistance during Marketing/Player Development promotions- Communicate constantly with casino operations and other team members- Respond to internal phone and radio requests for Casino Host assistance- Follow all safety rules- Adhere to departmental quality standards- Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements- Work within the guidelines established by the company- Other duties as assigned
Job ID
2021-80797
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Identify and develop personal relationships with new and first time guests- Explain the benefits of the Marquee Rewards program to guests and offer to sign them up for a player’s card- Provide personal service to assigned VIP players, issuing complimentaries based on player ratings as needed- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters- Promote casino events via telemarketing and other communication- Provide support and assistance during Marketing/Player Development promotions- Communicate constantly with casino operations and other team members- Respond to internal phone and radio requests for Casino Host assistance- Follow all safety rules- Adhere to departmental quality standards- Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements- Work within the guidelines established by the company- Other duties as assigned
Job ID
2021-78186
Position Type
Regular Full-Time
Casino Property
Plainridge Park Casino
Job Locations US-PA-Washington
-Greets guests actively engaged in gaming -Assists in guest sign-ups for MyChoice loyalty program and app, company credit card, iCasino and sportsbook apps as directed by supervisor -Provides guests with hospitality arrangements and special requests including but not limited to rooms, food, and beverages -Maintains knowledge of and encourages guest participation of casino marketing and player development promotions and credit -Encourages guest visitation through written correspondence and telemarketing -Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners -Analyzes and coordinates in-house invitation lists with Manager as well as coordinates and attends special events -Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs -Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow team members -Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks -Completes all Sales Force task requirements in a timely manner -Reviews all monthly metrics with Manager and sets quarterly goals -Develops and maintains technical skills to maximize use of patron data systems -Establishes a direct line of communication with all service departments for the purpose of caring for high value players -Monitors patron activity and profitability of all assigned players -Maintains the confidentiality of player information -Provides assistance to the Manager as needed -Maintains professional representation at internal and external meetings and events -Ensures interactions with internal and external guests follow the guidelines of customer service program -Adheres to all Corporate and local policies, procedures, and operating guidelines -Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Job ID
2021-80808
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
The Meadows Casino Racetrack
Job Locations US-PA-Philadelphia
- Work on different phases of the project where you will need to document workflows, and user flows, create wireframes, and build the user interfaces.- Collaborate and support the UI/UX Designers across various products and projects.- Help maintain design systems across multiple products.- Making sure that we are solving for the right user problem.- Help facilitate any research when needed.- Present work to various teams and stakeholders.
Job ID
2021-79230
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-IN-Lawrenceburg
- Drops, opens, and fills ticket redemption kiosk cassettes and ticket redemption kiosk drop boxes; empties money and Slot TiTO tickets; clears and locks box. - Drops and opens Slot drop boxes; empties money; clears and locks box. - Processes, racks, and counts chips; delivers to Vault. - Counts each denomination. Records Counts on worksheet and verifies with second Key Room Attendant. - This position is in a locked room and team members wear pocketless jumpsuits. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.  
Job ID
2020-77317
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-PA-Washington
- Responsible for filling, balancing, and dropping all kiosk machines assigned per shift. - Performs daily maintenance, cleaning, and servicing of kiosk machines. - Reports issues surrounding the kiosks to Kiosk Lead. - Responsible for buys, transfers, and exchanges with the Main Bank. - Monitors daily activity of machine status on the Cage X-Change Manager. - Researches all shift variances and reports problems to Kiosks Team Lead. - Works directly with TDN services on all machine maintenance and upgrades. - Scans TiTOs, handles jackpots, and generates all shift reports for balancing purposes. - Responsible for short pays and kiosk customer disputes. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79480
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
The Meadows Casino Racetrack
Job Locations US-PA-Washington
- Responsible for filling, balancing, and dropping all kiosk machines assigned per shift. - Performs daily maintenance, cleaning, and servicing of kiosk machines. - Reports issues surrounding the kiosks to Kiosk Lead. - Responsible for buys, transfers, and exchanges with the Main Bank. - Monitors daily activity of machine status on the Cage X-Change Manager. - Researches all shift variances and reports problems to Kiosks Team Lead. - Works directly with TDN services on all machine maintenance and upgrades. - Scans TiTOs, handles jackpots, and generates all shift reports for balancing purposes. - Responsible for short pays and kiosk customer disputes. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79481
Position Type
Regular Full-Time
Casino Property
The Meadows Casino Racetrack
Job Locations US-WV-Charles Town
- Starting Pay: $11.25- Schedule: overnights- Benefits: Medical and other benefits, PTO (paid time off), Team Member discounts, Tuition Reimbursement, opportunity for growth and MORE- Prepares tableware for washing.- Collects all soiled pots; washes and restacks cleaned pots on shelves.- Responsible for removal of garbage and refuse.- Mops and sweeps floors.- Washes walls and ceiling tiles.- Cleans and sanitizes all cooking equipment. - Sets up dishwashing machine.- Stacks and stores clean dishes in proper kitchen areas.- This position requires team member to work later grave shifts (example 2am-10am). Also may need to be available for different shifts if asked to do so- Ensures proper storage of equipment, chemicals, and restaurant supplies in compliance with departmental, company, and OSHA standards, in the dish and pot rooms, kitchens, mop rooms, and trash dock. - Reports all defective and/or unsafe equipment (cooking and ware washing) to the supervisor on duty. Will be monitoring prevent maintenance on F&B equipment in the kitchen and F&B areas.
Job ID
2021-78878
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-MO-St. Louis
- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment.- Maintains hood vent system and ovens.- Cleans and sanitizes all garbage cans.- Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g., china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc.- Ensures “Wet Floor” signs and other markers are used.- Ensures kitchen workers have and use the proper equipment necessary for the job (e.g., gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports malfunctions promptly.- Assists kitchen utility personnel with duties when necessary as directed by supervisor.- Assists other outlets with cleaning projects or restocking supplies.- Assists in training kitchen workers in all aspects of safety.- Trains kitchen personnel on proper cleaning solution usage and safety applications.- Responsible for organization and proper storage of cleaning solutions and supplies.- Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-78948
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
River City Casino & Hotel
Job Locations US-PA-Grantville
- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable. - Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.  - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease. - Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance. - Report all equipment malfunctions to appropriate supervisor. - Responsible for proper storage of all equipment (china, glass, silver, cooking equipment, and utensils). - Ensure that all F&B venues are cleaned to Health Department Standards. - Assist other venues with cleaning projects or supplying them with proper supplies. - Organize and store remaining chemicals and supplies in proper places. - Dispose of trash and rags to appropriate areas.
Job ID
2021-78964
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Grantville
- ResponsIble for the washIng all dIshes, glassware, sIlver, kItchen ware, and utensIls, cleanIng of all equIpment, floor mats, floors In all kItchen areas, and walls, where applIcable. - ResponsIble for cleanIng floors, mats, and hallways In back of house In order to assIst In reachIng profItabIlIty, guest satIsfactIon, workforce strength, and complIance goals.� - Perform daIly cleanIng projects as dIrected by supervIsors. - Clean all floor mats. - Sweep, scrub, and mop all kItchen floors and walls to remove food, debrIs, and grease. - Clean behInd and under all equIpment. - MaIntaIn hood vent system, ovens, and cleanIng of equIpment. - Clean and sanItIze all counters, shelves, and garbage cans. - Become well-versed In all ware washIng equIpment operatIon and maIntenance. - Report all equIpment malfunctIons to approprIate supervIsor. - ResponsIble for proper storage of all equIpment (chIna, glass, sIlver, cookIng equIpment, and utensIls). - Ensure that all F&B venues are cleaned to Health Department Standards. - AssIst other venues wIth cleanIng projects or supplyIng them wIth proper supplIes. - OrganIze and store remaInIng chemIcals and supplIes In proper places. - DIspose of trash and rags to approprIate areas.
Job ID
2020-76652
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-IN-East Chicago
- Works as a member of a dishwashing crew, ensuring soiled items are placed in proper racks or containers which carry them through a dishwashing machine. - Inspects, removes, and properly stores all clean items from the dishwashing machine. - Washes steam kettles, tilt fryers, and food preparation equipment too large to put in dishwashing machines. - Washes pots, pans, and traps; maintains neat appearance of working areas and cleaning equipment storage areas. - Supplies dishware to food preparation stations as needed; removes soiled dishware and cooking equipment from food preparation stations. - Keeps work area (floor, machine, shelving, carts, etc.) clean at all times. - Performs miscellaneous duties, such as polishing silver, working in store room, and preparing for banquets, special events, etc., as assigned. - Maintains organization and ensures proper rack stacking, silver presoaking, and operation of dish machine. - Ensures proper set-up, breakdown, and maintenance of all special events. - Performs special cleaning projects as assigned. - Trains new Stewards as required. - Cleans ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes, and ceiling vents, according to schedule or as needed. - Responsible for sweeping and mopping floors; keeps floors clean and dry; picks up wet spills immediately. - Uses proper measurements of detergent and sanitizer in the dish machine. - Breaks down, cleans, and sanitizes the dish machine at the end of a shift. - Restocks all dishes, glassware, utensils, pots, and pans. Removes all garbage.
Job ID
2021-78120
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-PA-Washington
Job ID
2021-79762
Position Type
Regular Full-Time
Casino Property
The Meadows Casino Racetrack
Job Locations US-PA-Washington
Job ID
2021-78692
Position Type
Regular Full-Time
Casino Property
The Meadows Casino Racetrack
Job Locations US-MO-St. Louis
Job ID
2021-80851
Position Type
Regular Full-Time
Casino Property
Hollywood Casino St. Louis
Job Locations US-ME-Bangor
SUMMARY: To clean, sanitize, and help maintain the appearance of the linens to Hollywood Standards.   Delivers Marquee Service by dealing up ACES! Acknowledge the guest with a friendly greeting. Convey an upbeat and positive attitude. Engage the guest and anticipate the guest’s needs. Show appreciation for the business and offer a warm farewell.    ESSENTiAL DUTiES AND RESPONSiBiLiTiES: - Sort all linen in preparation of washing. - Wash linen following a pre-set formula, dry and fold linen, and iron all linens. - Perform rewash and stained linen procedures. - Turn in any stray items found in the linen to the supervisor. - Fill linen requisitions. - Assist in counting linen during inventories. - Keep daily production records. - Clean laundry machinery and cover any linen remaining in carts at the end of the day. - Keep working area clean and organized and clean laundry bins at end of shift. - Perform other job-related duties as requested. - Hearing and visual ability to observe and detect signs of emergency situations. - Must be able to lift, push, and pull a minimum of 30 lbs. - Must be able to stand/walk up to 6-8 hours per day. - Ability to communicate effectively. - Must be able to work a varied schedule including nights, weekends and holidays - Other duties may be assigned. SUPERViSORY RESPONSiBiLiTiES: There are no supervisory duties for this position.
Job ID
2021-79989
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Bangor
Job Locations US-CO-Black Hawk
Starting pay $16/hr. plus experiential increases- Responsible for performing the daily operations of the laundry facilities, including loading, washing and storing of laundry items, hallways and service areas. - Responsible for providing superior service to both the internal and external customer. - Operates commercial washers, dryers, flatwork ironers, sorts, feeds and pulls linens. - Catches, folds, stacks and bundles with or without tying machines.  Sorts and loads towels, sheets and various other linens and terry items onto linen cart. - Stacks linens onto shelves. - Maintains inventory control, item count and associated recordkeeping.
Job ID
2021-79577
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-LA-Lake Charles
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Job ID
2021-80548
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
L'auberge Casino Resort Lake Charles

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