Penn National Gaming, Inc.

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Search Results Page 34 of 49

Job Locations US-MO-Riverside
.
Job ID
2021-78726
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
SUMMARYThis position will be responsible for providing food and service to all guests in the 99 Hops House venue. The ideal candidate will possess significant knowledge of beer and experience in serving craft beer. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service.- Promptly and appropriately greet guests arriving at table.- Verbally interact with guests creating a fun and exciting atmosphere.- Provide information to guests as needed such as beverage or food selections available.- Promptly and accurately take beverage and food orders.- Properly and promptly transmit orders to the culinary staff for preparation.- Properly serve food items to restaurant guests.- Properly remove items and dishes from tables as needed.- Offer or present dessert selections to guests and serve items ordered.- Refresh and replenish beverages including water and coffee.- Prepare checks and present to guests.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, appropriate operation of cash register, cash bag, or bank, and proper use of Micros system.- Complete tasks to prepare for business including tasks such as wiping down station, straightening and polishing flatware, wiping down and polishing stemware, refilling condiments, wiping chairs, and checking linens.- Complete tasks for closing including tasks such as resetting a station for the next shift and completing assigned side work.- Follow appropriate food handling procedures to ensure safe, quality products.- Complete deposits at the end of each shift as required.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all work areas.- Perform tasks to ensure an attractive patron dining area associated with the pub venue including removal of trash and debris from tables and cleaning tables and chairs.- Ensure supplies and products are stocked as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter. - Meet department uniform, appearance, and grooming requirements.- Any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2020-75473
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-PA-Grantville
- Perform to exceptional high standards the cleaning duties in public and back of house areas, as assigned, in order to achieve the cleanest, most comfortable experience for our guest and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.  - Sweep and vacuum carpets and floors.- Mop floors. - Dust and polish fixtures, furniture, and flooring. - Clean windows and doors. - Wash and wipe down of stairwells, base boards, walls, waste cans, and other items as assigned. - Remove trash cans and debris. - Responsible for prompt attention to cleaning up spills or accidents or debris. - Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services. - Maintain a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.
Job ID
2021-78067
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Grantville
- Ensure all public areas are cleaned and maintained on the night shift.  - Ensure employee and patron satisfaction is achieved through teamwork.  - Perform to exceptional high standards the cleaning duties in public and back of the house areas, as assigned, in order to achieve the cleanest, comfortable experience for our guests and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Perform general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, elevators, escalators, and back-of-house employee locations (e.g., locker rooms, administrative offices, etc.).- Carpet cleaning in halls and corridors, unobstructed, and obstructed spaces by cleaning edges, spot cleaning, and shampooing with specialized equipment, as directed. - Clean hard floor surfaces in halls and corridors, unobstructed, and obstructed spaces by dust mopping, wet mopping and rinsing, using equipment as directed. - Perform dusting and polishing duties on slot machines, artwork, pictures, walls, columns, stairwells, baseboards, waste cans, furniture, and fixtures to the highest established standards. - Perform cleaning duties on windows and doors while utilizing tools to achieve established high standards. - Remove all trash and debris; clean all trash cans in assigned zone areas. - Prompt attention to cleaning up spills or accidents or debris. - Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services. - Maintain a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.
Job ID
2020-74869
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Grantville
- Must be able to perform efficiently and accurately in a high-volume venue. - Must possess extensive bartending background and updated knowledge on current cocktails. - Responsible for beverage service for guests or beverage/food servers in the assigned venue. - Greet guests warmly and promptly with eye contact and enthusiasm per our "Red Capret Customer Service" guidelines while providing quick and efficient service. - Establish rapport with guests and create a friendly and fun atmosphere in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Establish a pleasant rapport with internal and external guests. - Knowledge of and strict adherence to PLCB and RG standards. - Thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends. - Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires. - Accurate and efficient use of POS system. - Track usage and inventory and order stock to maintain established pars. - Maintain awareness of guest alcohol intake following RAMP guidelines. - Keep work area neat and clean in accordance with all PA Department of Health standards. - At end of shift restock station for start of next shift. - Maintain well-groomed appearance in accordance with Food & Beverage Grooming Standards at all times. - Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations. - Declare tips through time and attendance system at the end of each shift.
Job ID
2021-78943
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-MO-Riverside | US-KS-Kansas City
- Assists the (Regional) Purchasing Manager and Buyers with purchasing requests. Researches products, contacts vendors, solicits bids and presents information in an organized manner to ensure cost effective decisions on purchases. Works closely with departments to ensure purchasing needs are met while maintaining costs.  - Assists with entry of Purchase orders as needed.- Reviews requisitions for correctness and completeness of information; ensure required signature authority levels are documented on all “paperwork” related to procurement.- Efficiently administers a consistent flow and supply of office materials including tracking inventory and re-ordering supplies as needed.- Maintains procurement records such as items or services purchased, costs, delivery, product quality or performance, and inventories.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-77480
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-PA-Philadelphia
- Requirement analysis- Design and execute test cases- Meet deadlines and work with some supervision- Alert teams to critical bugs and open tickets with the appropriate teams- Serve as the gatekeeper for mobile and web deployment
Job ID
2020-74205
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-OH-Dayton
- Assist Manager with all aspects of Mutuel operations including monitoring of simulcast - The ability to manage a budget to meet the business needs. - Ensure compliance to company policies and procedures, regulatory requirements or restrictions, and any Union collective bargaining agreement. - Ensure the highest level of quality and standards - Assure management and employee morale is maintained at a high level - Actively coordinate with senior facilities and maintenance staff to ensure meet high level of standards - Develop and lead a high performance department - Create and maintain an environment of mutual and reciprocal trust, respect and confidence within the department and when dealing with internal/external guests - Reward, recognize, coach and counsel department employees - Maintain accurate and timely documentation of employee performance and department incidents - Ensure interactions with internal and external guests follow the guidelines of Red Carpet Customer Service - Adhere to all Corporate and local policies, procedures, and operating guidelines - Demonstrate abilities to meet performance expectations with Communications, initiative/Problem Solving, Guest Service/interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics - Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing concerns; and resolving problems - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Dayton Raceway reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
Job ID
2021-78437
Position Type
Regular Full-Time
Category
Racing Operations
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Youngstown
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in person contact on the gaming floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Proactively seeks out new business on gaming floor, introducing the benefits of and soliciting enrollment for the Rewards program. - Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may extend lines of credit when appropriate and permissible by state regulatory law.- Devotes significant time being visible and available on the gaming floor in order to meet and greet guests during individual visits as well during special events. - Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability and customer profitability.- Utilizes telemarketing, correspondence, referrals, email and events to solicit and grow existing business.- Achieves departmental sales and growth goals.- Develops in-house invitation lists for special events and other significant hosting events.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Attends and aids in the coordination of special events.Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts.- Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks.  Completes all Sales Force task requirements in a timely manner.  Reviews all monthly metrics with Manager and sets quarterly goals. - Develops and maintains technical skills to maximize use of patron data systems.- Establishes a direct line of communication with all service departments for the purpose of caring for variety levels of players.- Monitors patron activity and profitability of all assigned players.- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Provides assistance at special events as needed.- Provides professional representation on behalf of the Company at internal and external meetings and events.- Ensures interactions with internal and external guests follow the guidelines of customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-78267
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-MS-Biloxi
- Maintains requisition files to ensure receipts are accurately recorded.- Verifies vendor invoices for accuracy. Notes and reconciles all discrepancies.- Records damaged products and notifies the proper department of the corrective action required.- Coordinates deliveries and stocking of receipts with Manager. Labels all receipts for delivery and ensures signed delivery copies are returned to warehouse.- Inspects good and informs Manager of any problems.- Processes all incoming and outgoing United Parcel Service, USPS, and Fed Ex items.- Checking in, stocking and delivering Food & Beverage goods.- Must maintain a valid driver’s license in your state of residence and maintain a clean driving record. Must have driver's license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Manager or a member of management.
Job ID
2021-78419
Position Type
Regular Full-Time
Category
Procurement & Warehouse
Casino Property
Boomtown Casino Biloxi
Job Locations US-NV-Henderson
MAJOR JOB DUTiES: Duties include, but are not limited to the following:- Adhere strictly to all Gaming regulations.- Verify cash turn ins from operating departments.- Verify various types of cash paid outs.- Verify cashiers banks.- Prepare accountability to determine daily revenue.- Prepare daily bank deposit on revenue.- Cash customer checks cashing within prescribed limits.- Ensure all transactions are accurate.- Must provide courteous and friendly service to all staff and guests.- Perform related work as requested.- Enroll new members in Players Club and assist existing members.- Effectively communicate the benefits of Players Club membership to all guests.- Maintain comprehensive knowledge of all current and upcoming promotions, events and special offers throughout the property and effectively communicate to guests.- Fulfill all promotional offers to be redeemed at the club, including but not limited to coupons, prizes, redemptions, entertainment tickets and drawing tickets.- Operate point of sale register handling cash and Credit cards accurately for entertainment ticket sales.- Participate and assist in any needed capacity with all casino and property-wide events.- Maintain knowledge of other departments and M Resort entities, their location and how to reach a particular supervisor or manager.The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job. 
Job ID
2021-78723
Position Type
On-Call
Category
Hidden (8743)
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Use of computer to redeem gifts for our guests. - Ability to use a “cutting tool” provided by the company to open large amounts of boxes         each gift day. - Ability to lift up to 20 pounds on an ongoing basis during the gift day. - Safety awareness is paramount by assisting to keep areas clean of debris and clutter. Also by        adhering to basic rules of safety when lifting and when using company equipment. - Ability to present Forbes 5 star guest service and interactions with both guests and other        team members while working in a fast-paced environment. - Ability to stand on feet for the duration of an up to 8-hour shift.- Move boxes from one location to another by carrying, use of a hand truck or cart throughout the shift - After on the job training, assist at events such as Bingo, Concerts and Tournaments. - Set-up of event areas prior to and at the end of the Concert, Bingo or tournament (could include tablecloths, chairs, cushions, etc.) - Assist with ticket “Will Call” and ticket distribution. - Assist with “ushering” guests to their seats and provide information to concert guests. - Provide basic administrative assistance when asked. - Must be able to work in inclement weather. - Must be available to work both early and late shifts Monday thru Sunday. - Must work a minimum of 5 shifts per month is required. 3 or more shifts worked must be late shift. - Must have ability to access schedule online. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78932
Position Type
On-Call
Category
Marketing & Entertainment
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Use of computer to redeem gifts for our guests. - Ability to use a “cutting tool” provided by the company to open large amounts of boxes         each gift day. - Ability to lift up to 20 pounds on an ongoing basis during the gift day. - Safety awareness is paramount by assisting to keep areas clean of debris and clutter. Also by        adhering to basic rules of safety when lifting and when using company equipment. - Ability to present Forbes 5 star guest service and interactions with both guests and other        team members while working in a fast-paced environment. - Ability to stand on feet for the duration of an up to 8-hour shift.- Move boxes from one location to another by carrying, use of a hand truck or cart throughout the shift - After on the job training, assist at events such as Bingo, Concerts and Tournaments. - Set-up of event areas prior to and at the end of the Concert, Bingo or tournament (could include tablecloths, chairs, cushions, etc.) - Assist with ticket “Will Call” and ticket distribution. - Assist with “ushering” guests to their seats and provide information to concert guests. - Provide basic administrative assistance when asked. - Must be able to work in inclement weather. - Must be available to work both early and late shifts Monday thru Sunday. - Must work a minimum of 5 shifts per month is required. 3 or more shifts worked must be late shift. - Must have ability to access schedule online. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78797
Position Type
Regular Part-Time
Category
Marketing & Entertainment
Casino Property
M Resort
Job Locations US-MO-St. Louis
- Responsible for prompt handling of all incoming and outgoing calls in a courteous and efficient manner.- Handles guest complaints and takes appropriate action to resolve.- Informs management when guests are dissatisfied or experiencing a problem and offers resolution.- Conducts guest call-backs to ensure satisfaction.- Handles all requests for hotel room reservations via telephone, mailed correspondence, rooming lists, and in-house requests.- Must be effective in sales and upselling.- Performs entry of hotel reservation information into property management system.- Follows all accounting procedures according to guidelines to ensure proper revenues and payments on accounts are received and credited.- Dispatches delivery, Security, Banquets, Engineering, Housekeeping, and others to responsible departments.- Performs light clerical work to include but not limited to envelope stuffing, filing, faxing, and copying.- Responsible for accurately sorting all incoming mail to ensure timely arrival to appropriate person. - Updates casino telephone directory as needed.- Assists guest by directing them to appropriate areas and contacts department for guest needs.- Routes emergency calls appropriately.- Responsible for keeping message lights in rooms coordinated with actual messages and wake-up calls.- Ensures receipt of wake-up call at requested time.- Takes amenity calls and hospitality orders and dispatches to kitchen/F&B team.- Maintains up-to-date information of all hotel and casino events to ensure guests will receive accurate and prompt information when requested.- Helps departments with special projects as assigned. - Provides for the safety of team members, including keeping areas clean and free of safety hazards, debris, and litter and performing all job duties in a safe and responsible manner.- Complies with all reasonable requests made by management.- Adheres to all gaming laws and regulations.
Job ID
2020-75994
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino St. Louis
Job Locations US-PA-Washington
- Responsible for supervising and managing staff in the Food & Beverage Front of House department.- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Maintains cost control methods and procedures by monitoring consistent pars and inventory.- Maintains established quality assurance procedures to ensure acceptable health department and customer service standards.- Oversees scheduling, breaks, floor plans, training, evaluating, and counseling team members on assigned shift.- Exhibits a friendly, helpful, and courteous manner when dealing with customers and fellow team members.- Maintains knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage department for which this position is responsible. - Administers the overall activities of the Front of House restaurant operations and Beverage operations.- Ensures that available facilities are adequate for performance of duties by assigned personnel. - Maintains and instructs assigned personnel on safety policies and procedures; follows up to ensure that hazards are eliminated.- Monitors appearance of food served and communicates deviations from standard.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78361
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
The Meadows Casino Racetrack
Job Locations US-ME-Bangor
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Engages in friendly conversations with guest whenever possible; provides personalized service and uses guest’s name at least twice during all interactions.  Greets each guest entering restaurant. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Keeps designated working area clean and organized; assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards. - Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service. - Knows and promotes current race track events and programs. - Thanks customers, invites them back, wishes them luck.
Job ID
2021-79107
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Bangor
Job Locations US-ME-Bangor
The team member is responsible for bringing all F&B areas above normal health and sanitations codes. Ensure that sanitation in all food outlets meets and/or exceeds Health Department and OSHA guidelines. Delivers Outstanding guest service by dealing up ACES! Acknowledge the guest with a friendly greeting. Convey an upbeat and positive attitude. Engage the guest and anticipate the guest’s needs. Show appreciation for the business and offer a warm farewell. Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, inside/outside of grills, inside/outside of stoves, inside/outside deep fryers, inside/outside hot boxes, inside/outside salamanders, steam tables, chafers, table and counter tops, inside/outside walk-in refrigerators and freezers, speed racks (Crescors), trash cans & trash dumpsters, glass, brass, ceilings, walls, floors, drains, fans. Deep cleaning steward needs knowledge of taking apart and putting this above equipment back together. Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. This includes but is not limited to china, glassware, silverware, trash cans, trash dumpsters, pots & pans.  Ensure the proper stocking and restocking of all food line china and utensils before, during and after the restaurant hours of operation.  Other duties may be assigned.
Job ID
2021-78699
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Bangor
Job Locations US-LA-Lake Charles
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Follows established quality assurance procedures to ensure acceptable health department and customer service standards.- Responds to guest needs and reports problems to manager.- Assists manager with administrative duties, as assigned.- Assists in conducting pre-shift meetings to relay pertinent information on assigned shift.- Assists in cleaning and reset of Food & Beverage Outlet as necessary during assigned shift.- Monitors appearance of food/beverage served and communicates deviations in accordance with established standard.- Assists in cross training of team members while encouraging, reinforcing, and supporting peers and team.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78365
Position Type
Seasonal-Full time
Category
Food & Beverage
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-CO-Black Hawk
- Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal.- Unpacks, stocks, and prices all merchandise in the shop as needed.- Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory each month. - Merchandises products and new arrivals. - Repacks merchandise as seasons change, accurately recording merchandise as it is packed. - Maintains knowledge of property events, activities, and amenities to ensure personalized guest services. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79028
Starting Salary
USD $14.00/Hr.
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-OH-Dayton
Essential Responsibilities:- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Complete daily audits and associated checklists for the following audits including but not limited to: F&B outlets, gift shop, valet, banquet rooms, complimentary transactions, soft count, cage, Title 31,W-2G, and VLT’s.- Maintain VLT accounting system. - Track and report variances related to the areas in which the audit was performed.- Track numerically controlled forms as directed.- Maintain credit card terminal reports and statements.- Report and maintain daily revenues from all outlets.- Complete Complimentary Allocation.- Process advance payments for Banquet events.- Maintain Micros reports.- Assist in maintaining compliance with the Internal Control System.- Perform other projects and duties, as assigned.- Other duties, as needed.
Job ID
2021-78221
Position Type
Regular Full-Time
Casino Property
Hollywood Gaming at Dayton Raceway

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