Penn National Gaming, Inc.

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Search Results Page 33 of 67

Job Locations US-PA-Washington
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains strict confidentiality in all company matters.
Job ID
2021-79003
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
The Meadows Casino Racetrack
Job Locations US-PA-Washington
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains strict confidentiality in all company matters.
Job ID
2021-78588
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
The Meadows Casino Racetrack
Job Locations US-PA-Washington
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains strict confidentiality in all company matters.
Job ID
2021-78443
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
The Meadows Casino Racetrack
Job Locations US-PA-Washington
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains strict confidentiality in all company matters.
Job ID
2021-78442
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
The Meadows Casino Racetrack
Job Locations US-LA-Baton Rouge
- Provide especially timely & knowledgeable service; Always find solutions to guests’ problems. Use the guest’s name when appropriate. - Greet and seat guests at tables according to guest preference and table availability. - Provide guests with menus and inform guests of restaurant specials and feature items. - Coordinate with food servers, bus persons and other restaurant personnel in providing guest service. - Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main Credit cage. - Keep cash register and host area stocked with necessary equipment, forms and supplies. - Ensure dining and serving areas are set up and maintained according to standard.
Job ID
2021-80005
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Baton Rouge
- Greet and seat guests at tables accordIng to guest preference and table avaIlabIlIty.� - ProvIde guests wIth menus and Inform guests of restaurant specIals and feature Items.� - CoordInate wIth food servers, bus persons and other restaurant personnel In provIdIng guest servIce.� - Operate electronIc cash regIster system to accurately and ImmedIately account for payment transactIons and transports monIes to and from the maIn credIt cage.� - Keep cash regIster and host area stocked wIth necessary equIpment, forms and supplIes.� - Ensure dInIng and servIng areas are set up and maIntaIned accordIng to standard.�
Job ID
2020-76487
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-IN-East Chicago
- Answers guest questions about Ameristar East Chicago restaurants, including operating hours, and answers general questions about property, facility, and services.- Remains current with restaurant beer menu, including styles descriptions.- Recommends and assists guests with appropriate pairings. - Suggests signature cocktails to guests to increase revenue. - Familiar with restaurant food menu, including description, price, and add-ons, and is able to assist guests with alcohol pairing. - Keeps entry area and To-Go counter clean and organized. - Works in cooperation with other service personnel to provide a high quality of service. - Assists as required in table maintenance and cleans when necessary. - Greets and seats guests at tables according to guest preference and table availability. - Informs guests of restaurant specials, feature items, and personal favorites. - Accurately obtains food and beverage To-Go orders from guest, ensuring orders are complete and in accordance with company To-Go procedures. - Keeps reservation system, host area, and To-Go counter stocked with necessary equipment, forms, and supplies. - Ensures dining and serving areas are set up and maintained according to standard. - Accurately accounts for and collects payment for all food and beverage orders through POS system in a timely manner.- Participates in liquor glassware removal, ensuring compliance with all indiana Gaming Commission and indiana Alcohol and Tobacco Commission regulations. - Provides responsible alcohol service according to established guidelines. - Maintains complete knowledge of table/seat/station numbers, hours of operations, and proper table set-up. - Must maintain proper uniform requirements of the position, including wearing special event uniforms provided for Holidays and other special occasions deemed by management. - Assists as requested with special events on and off property. - Observes and adheres to Health Department regulations regarding food handling, storage, and cleanliness of work environment.- Attends all company/restaurant training programs as they are scheduled. - Maintains all assigned areas and equipment in a sanitary, safe, and effective manner. - Completes opening, closing, and other side duties as assigned. - Collects and accurately reports tips at the end of the assigned shift. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and departmental standards.
Job ID
2021-78237
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-LA-Baton Rouge
- Provide especially timely & knowledgeable service; Always find solutions to guests’ problems. Use the guest’s name when appropriate.- Greet and seat guests at tables according to guest preference and table availability.- Provide guests with menus and inform guests of restaurant specials and feature items.- Coordinate with food servers, bus persons and other restaurant personnel in providing guest service.- Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage.- Keep cash register and host area stocked with necessary equipment, forms and supplies.- Ensure dining and serving areas are set up and maintained according to standard.
Job ID
2020-74918
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere.- Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Familiar with restaurant food menu, including description, price, add-ons, and beverages.- Gives cash refunds or credit memorandums as directed by Supervisor/Manager.- Coordinates and controls the flow of the restaurant.- Assigns stations to servers and bus persons.- Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.- Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.- Resolves service issues according to established guidelines.- Ensures dining and serving areas are set up and maintained according to standard.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Answers telephone in a professional manner.- Maintains strict confidentiality in all company matters.
Job ID
2020-77642
Position Type
Seasonal
Category
Food & Beverage
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere.- Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Familiar with restaurant food menu, including description, price, add-ons, and beverages.- Gives cash refunds or credit memorandums as directed by Supervisor/Manager.- Coordinates and controls the flow of the restaurant.- Assigns stations to servers and bus persons.- Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.- Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.- Resolves service issues according to established guidelines.- Ensures dining and serving areas are set up and maintained according to standard.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Answers telephone in a professional manner.- Maintains strict confidentiality in all company matters.
Job ID
2021-78193
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains strict confidentiality in all company matters.
Job ID
2021-79487
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-MS-Vicksburg
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains strict confidentiality in all company matters.
Job ID
2021-78262
Position Type
Regular Part-Time
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains strict confidentiality in all company matters.
Job ID
2021-79747
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Host/Hostess for our Sports Bar.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Perform all job duties in a safe and responsible manner. - Greet and welcome guests, assign seating, and escort guests to their table. - Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server. - Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation. - Respond to telephone inquiries including making reservations and taking messages as needed. - Meet department uniform, appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform other job related and compatible duties as assigned.  
Job ID
2020-77659
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-MS-Robinsonville
- Greets guests with a positive and friendly attitude.  Assure guests are seated in a timely manner assuring that guests have a favorable dining experience. - Coordinates activities of dining room personnel to provide fast and courteous service to guests. - Greets guests, escorts them to tables, and provides menus in timely manner. - Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to guests. - Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. - Prepares beverages and expedites food orders as needed. - Collects payment from customers as needed. - Computes or recomputed bill, itemized lists, and tickets showing amount due as needed. - Works closely with Stewarding to ensure that the outlet is stocked with clean china and silver - Takes beverage orders, serves beverages and bartends when necessary - Ensures that all tables remain clean and free of dirty dishes and debris - Responsible for daily break down of the outlet at closing.- Use of all bar equipment, cash registers and Micro System.- Ensure the safety and security of guests and team members. - Become knowledgeable of Resorts Casino policies and procedures with regards to alcoholic beverages - Other duties as assigned. 
Job ID
2021-79246
Position Type
Regular Full-Time
Casino Property
1st Jackpot Casino Tunica
Job Locations US-OH-Toledo
- Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant - Seating guests in restaurant as per specified rotation requirements - Maintaining proper seating and reservation documentation - Monitoring restaurant for table availability - Keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards - Assisting wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required - Completing all assigned closing duties at end of shift - Knowing and promoting current casino events and programs and can give guests directions to all casino areas - Thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play
Job ID
2021-81036
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant - Seating guests in restaurant as per specified rotation requirements - Maintaining proper seating and reservation documentation - Monitoring restaurant for table availability - Keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards - Assisting wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required - Completing all assigned closing duties at end of shift - Knowing and promoting current casino events and programs and can give guests directions to all casino areas - Thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play
Job ID
2021-78862
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-LA-Harvey
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Ensures team provides a high level of quality service. - Answers inquiries pertaining to hotel policies and services and resolves guest complaints while supporting all customer service programs. - Supports Front Desk team members with tasks as needed. - Adheres to operational goals; works toward operational goals and monitors achievement of performance objectives. - Protects and preserves assets of the company. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80333
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Boomtown New Orleans
Job Locations US-MI-Detroit
Responsible for supervising staff and the overall daily management of a designated shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Conduct daily pre-shift meetings - Prepare and communicate daily shift reports.- Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to hotel leadership.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Provides direction for Hotel supervisory staff on assigned shift.- Assists with posting charges, and settling of folios for individuals and groups, if applicable, on assigned shift.- Addresses and manages complaints, grievances or concerns from team members on assigned shift.- Answers inquiries pertaining to hotel policies and services, and resolve guests’ challenges while supporting all customer service programs on assigned shift.- Assists Hotel Manager in overseeing Hotel Operations to include though not limited to: Front Desk, Housekeeping, Bell Service, and Reservations.- Direct Housekeeping Supervisors and team members to ensure a high standard of cleanliness in all public areas and hotel guest rooms.- Ensure offices, guest rooms, and other specified areas are kept in a clean and orderly condition.- Tour facility checking hotel rooms, convention space, public areas, front and back of house to evaluating the performances of the hotel team member.- Assists in inspection of projects after completion for satisfactory results.- Assists in maintaining all master and direct bill accounts.- Assists with management of daily arrivals and departures in reservation system on assigned shift.- Makes recommendations pertaining to hotel policies and services, and resolve guests’ challenges while supporting all customer service programs.- Responsible for maintaining maximized occupancy and revenue for Hotel operations. - Makes recommendations for financial activities of Hotel such as setting room rates and policies/procedures.- Order supplies, ensuring all par levels are maintained for the hotel team.- Develop and maintain a safety program for all hotel team members.- Train all hotel team members in OSHA standards and regulations and documentation.- Maintains strict confidentiality in all departmental and company matters.- All other duties as assigned- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2021-78939
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Greektown Casino Hotel
Job Locations US-IL-Joliet
SUMMARYPerform duties as assigned to include but not limited to cleaning, maintaining, and stocking the following areas: lobby, laundry services, food service areas, guest rooms, hallways, meeting rooms, team member break area, public washrooms, staircase, and elevators.  ESSENTIAL DUTIES AND RESPONSIBILITIES- Review section report to determine assigned rooms to be cleaned.- Check with front desk personnel to determine room status i.e. vacant, occupied etc.- Clean hotel guestrooms in accordance with hotel cleaning standards policy.- Restock and replace all amenities as needed.- Stock attendant/lobby cart with the appropriate supplies and cleaning chemicals daily.- Clean all public areas including windows and mirrors.- Clean and empty all ashtrays.- Remove soiled towels from pool area and restock as needed.- Maintain cleanliness of pool area, hallways, stairwells, public vending areas and Cast Member break area.- Perform functions in laundry room to include but not limited to sorting, washing, drying and folding laundry. - Restock clean laundry/supplies in appropriate areas.- Empty all public and Cast Member trash containers when ¾ full.- Load dishwasher with soiled dishes, utensils and cookware.  Fill with detergent and start the cleaning cycle.  Stock cleaned dishes in the appropriate areas.- Clean all kitchen areas, mop and sweep floors, wipe down walls and ceilings, clean drains, vents and filters.- Follow all safety rules and keep the work area clean and in an orderly condition.- Conduct self in an appropriate professional manner at all times.- Consistently follow through with the appropriate actions when asked to complete projects or tasks.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and employees.- Other duties as assigned.
Job ID
2021-79341
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Joliet

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