Penn National Gaming, Inc.

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Search Results Page 32 of 37

Job Locations US-MS-Bay St Louis
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - responsible for the machine initial fills.- Assists in jackpot payouts and the verification process. - responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and ez pay equipment.- Responsible for troubleshooting system-related problems.- Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).- Performs all other related and compatible duties as assigned. - maintains strict confidentiality in all company matters.
Job ID
2020-76770
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-PA-Grantville
- Responsible for the overall maintenance and repair of slot machines, slot systems, and related eqiupment; peform routine maintenance on machines in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Diagnose and repair all technical problems associated with slot machines and related equipment. - Perform routine maintenance on all slot machines and related equipment per manufacturer's specifications. - Diagnose and repair all technical problems associated with ACSC slot system and the central control computer server system. - Install, remove, and modify slot machines and related equipment as directed, including full preparation of slot machines for play. - Generate computer reports relating to slot performance and maintenance, as required. - Assist with guest service problems and inquiries.
Job ID
2021-77831
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-OH-Toledo
- Promoting a fun and exciting environment with a positive and upbeat attitude- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction  - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures- Performs technician job responsibilities throughout shift- Presents oneself as a credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned 
Job ID
2020-76566
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Promoting a fun and exciting environment with a positive and upbeat attitude- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction  - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures- Performs technician job responsibilities throughout shift- Presents oneself as a credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned 
Job ID
2020-75384
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Toledo
Job Locations US-LA-Baton Rouge
- ResponsIble for Slot Performance operatIon for assIgned shIft for the company whIle promotIng Internal and external guest development� - MaIntaIns communIcatIon between departments, promotes guIdance for teamwork, encourages employee Ideas and feedback, and mentors and Instructs technIcIans - ResponsIble for coordInatIng work flow durIng shIft to meet busIness demands and ensure customer satIsfactIon�� - ResponsIble for the overall IntegrIty of daIly operatIons, ensures complIance wIth all regulatory, Internal control, and polIcIes and procedures - Performs technIcIan job responsIbIlItIes tHRoughout shIft - Performs all other related and compatIble dutIes as assIgned�
Job ID
2020-76637
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
L' Auberge Casino & Hotel Baton Rouge
Job Locations US-LA-Lake Charles
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the machine initial fills.- Assists in jackpot payouts and the verification process.- Responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and EZ Pay equipment.- Responsible for troubleshooting system-related problems.- Responsible for completing all regulatory and company operational logs/forms correctly (e.g. slot machine meter logs, parts logs, conversion forms, etc.).- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-77325
Position Type
Regular Full-Time
Casino Property
L'auberge Lake Charles
Job Locations US-LA-Harvey
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for the repair, maintenance, and general operating condition of slot machines. - Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the inspection, installation, and removal of slot machines. - Maintains player-tracking system and EZ Pay equipment. - Responsible for troubleshooting system-related problems. - Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.). - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-77897
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Boomtown New Orleans
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Slot Technician to join our team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Ensure regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair.- Ensure functionality of the slot maintenance system.- Interact with Slot Operations personnel and guests while repairing slot machine functions.- Assist with slot layout and installation.- Work on special projects as assigned.- Assist in maintaining adequate stock of parts necessary for repairs.- Perform preventative maintenance: clean, inspect, adjust, and test various machine parts.- Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming.- Assist customers with questions and complaints regarding slot machines.- Provide answers and explanations, and rectify problems as appropriate.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2020-75460
Position Type
Regular Full-Time
Category
Hidden (8746)
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-MO-Riverside
Job ID
2020-76979
Position Type
Regular Full-Time
Casino Property
Argosy Casino Riverside
Job Locations US-PA-Philadelphia
- Define approach to testing complex systems- Design, plan, execute, monitor, and improve testing process- Meet deadlines and work independently- Monitor crash reports, alert teams to critical bugs, and open tickets with the appropriate teams- Serve as the gatekeeper for mobile and web deployment; coordinate a go/no-go sign-off- Oversee and ensure the quality of test plans, test cases, test matrix, and bug reporting- Script and develop testing scenarios in a broad range of programming languages
Job ID
2020-74206
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-IN-Lawrenceburg
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records. - Assists with maintaining established quality assurance procedures to ensure acceptable Health Department and customer service standards. - Oversees the preparation of all food items to ensure quality and consistency. - Checks daily payrolls to reduce overtime and maintain budget.- Checks stocks of foodstuffs to ensure a consistent inventory. - Expedites a la carte to oversee proper portioning, quality, and presentation. - Assists in training new hires. - Responsible for all operations in the absence of the Executive Chef. - Ensures company rules, regulations, and uniform codes are being followed. - Assists in planning menus, specials, and recipes.- Delegates specific duties to all kitchen personnel. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-77701
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-MO-Riverside
- Provide stellar customer service.- Interview, select and train new team members.- Review, adjust and administer working schedules of team members.- Assign and apportion work to be done among team members.- Plan work processes and determine effective techniques or processes to be used by team members in the course of business.- Supervise and manage the work processes or procedures of team members.- Conduct individual or group pre-shift meetings with team members and provide daily positive feedback.- Understand and adhere to disciplinary policies including but not limited to counseling team members and the use of progressive discipline to modify poor performance.- Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination.- Address and manage complaints, grievances or concerns from team members.- Effectively use, administer and manage rewards and recognition for front line team members.- Review the performance, productivity and efficiency of team members including but not limited to periodic evaluations.- Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions, and transfers.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Develop, maintain and manage training programs.- Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues.- Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products. Ensure that freshness by directing and overseeing the rotation of items and storage at appropriate temperatures.- Develop and suggest recipes and products in order to maintain a leading edge in the industry.- Develop menus for catering and sales. Safe and efficient use of all kitchen equipment.- Assist in operation of other food and beverage venues as needed. Handle customer complaints and support all customer service programs.- Support, implement, administer and manage standards of excellence among team members.- Understand and adhere to regulatory, department and company policies and procedures.- Make determinations regarding types of products, materials, supplies, or tools to be used.- Supervise and manage attendance and time records of team members.- Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction.- Protect and preserve assets of the company.- Understand and adhere to all bargaining unit agreements.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures. Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements. Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2020-76969
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Argosy Casino Riverside
Job Locations US-IN-Lawrenceburg
 - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.- Assists Chef de Cuisine with administrative duties, such as tracking/maintenance of attendance records.- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- Provide positive communication and use Red Carpet Training skills with every patron and co-worker.- Perform duties in a safe manner; report any potential safety hazards to management staff.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. SUPERVISORY RESPONSIBILITIES:  This job may or may not have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2020-76312
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-East Chicago
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records.- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75567
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets guests and offers assistance and/or instruction in the use of the Spa.- Completes register transactions for Spa services and retail purchased.- Responsible for assisting guests in the relaxation area.- Maintains Spa facilities in clean and attractive condition.- Maintains par stock levels for Spa supplies.- Schedules Spa and salon appointments.- Reports any safety hazards to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-77424
Position Type
Regular Part-Time
Casino Property
L'auberge Lake Charles
Job Locations US-LA-Bossier City
- Provides therapeutic massage services and body treatments using different modalities.- Maintains a high level of customer service by providing guests with a broad understanding of current massage techniques and procedures.- Caters to all Spa guests using techniques customized to individual needs.- Maintains a clean, safe, and comfortable work environment for all guests and staff.- Stocks linens and operating supplies as needed.- Completes services promptly in the time allotted while maintaining professional and courteous behavior to all guests and employees.- Works cohesively with additional hotel departments to meet customer needs.- Maintains knowledge of hotel, casino, and outlets.- Assumes ownership of positively influencing the guest experience.- Contacts appropriate individuals or departments as necessary to resolve customer’s requests.- Welcomes and acknowledges ALL guests according to standards set forth by Margaritaville Resort and Casino (This includes non-hotel guests).- Follows all company policies and procedures.- Must maintain a professional and clean appearance.- Maintains and develops a positive working relationship with fellow team members, management, and executive staff.- Other duties as assigned.
Job ID
2020-75532
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- ProvIdes excellent servIce consIstent wIth the standards set forth by MargarItavIlle CasIno and Resort. - Meets the demands of a fast-paced envIronment by usIng good judGMent and the abIlIty to multItask. - Answers a multI-lIne phone system; assIsts guests wIth questIons and dIrectIng calls. - AntIcIpates guests� needs and responds promptly. - MonItors and helps maIntaIn cleanlIness and organIzatIon of Spa area. - Resolves Issues ImmedIately and follows up to ensure guest�s satIsfactIon. - AssIsts guests wIth settIng appoIntments. - Checks guests In and out of facIlIty. - Manages cash tIll daIly and conducts retaIl sales. - MaIntaIns knowledge of hotel, casIno, and outlets. - Assumes ownershIp of posItIvely InfluencIng the guest experIence. - Contacts approprIate IndIvIduals or departments as necessary to resolve customer�s requests. - Welcomes and acknowledges ALL guests accordIng to standards set forth by MargarItavIlle Resort and CasIno (ThIs Includes non-hotel guests). - Follows all company polIcIes and procedures. - Must maIntaIn a professIonal and clean appearance. - MaIntaIns and develops a posItIve workIng relatIonshIp wIth fellow team members, management, and executIve staff. - Other dutIes as assIgned.
Job ID
2020-76737
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- DetermInes spa/fItness/pool operatIonal strategIes by conductIng needs of the department. - AssIsts the Spa Manager wIth yIeld management of Spa physIcal and human capacIty vs. demand to enhance revenues. - AssIsts the Spa Manager wIth the development and plannIng of spa treatments and fItness concepts. - GuIdes busIness decIsIons by stayIng on top of Spa Industry trends. - AssIsts wIth the development of the Spa�s marketIng strategy and ensures a consIstent Image Is portrayed. - ConsIstently develops and grows retaIl sales tHRough traInIng, tools, and monItorIng. - MaIntaIns professIonal and technIcal knowledge by trackIng emergIng trends, revIewIng professIonal publIcatIons, establIshIng personal networks, and benchmarkIng state-of-the-art practIces. - Assumes ownershIp of posItIvely InfluencIng the guest experIence, answers guest�s complaInts and resolves or assIsts In resolvIng problems. MaIntaIns effIcIent, cost effectIve, and hIgh-qualIty servIces to the guest. - Manages processes and programs to reduce and control loss tIme InjurIes. - Ensures equIpment Is maIntaIned In good workIng order. - MInImIzes or elImInates losses tHRough neglIgence wIth monItorIng programs. - Manages Inventory effectIvely; follows purchasIng standards; ensures complIance. - AbIlIty to coordInate the dIfferent specIalIsts. - AssIgns dutIes to staff as dIrected and observes performance to ensure adherence to departmental and company polIcIes and establIshes operatIng procedures. AssIsts In provIdIng traInIng, IncludIng safety traInIng, to employees. - May assIst Spa Manager In revIewIng employee performance and conductIng personnel actIons such as dIscIplInary measures and termInatIons. - Conducts or assIsts In conductIng staff meetIngs to keep staff up to date on aspects of the Spa�s operatIon. - Adheres to all company procedures and regulatIons as well as standard operatIng procedures. - Other dutIes as assIgned.
Job ID
2020-76827
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-WV-Charles Town
- Reports to Lead Cook, and works with Cooks for job assignments for the day.  - Prepares, seasons, and cooks soups, meats, vegetables, desserts, and other food stuffs for consumption in dining areas at the Hollywood Casino at Charles Town Races. - Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles. - Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods. - Adds seasoning to foods during mixing or cooking. - Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked. - Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders. - Washes, peels, cuts, and sHReds vegetables and fruits to prepare them for use. - Butchers chickens, fish, and shellfish. - Cuts, trims, and bones meat prior to cooking. - Bakes bread, rolls, cakes, and pastries. - Ensures kitchen is clean and organized upon closing. - Any task assigned by Lead Cook, Sous Chef, Room Chef and/or Restaurant Manager.
Job ID
2020-77418
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at CharlesTown
Job Locations US-WV-Charles Town
- Reports to Lead Cook and works with Cooks for job assignments for the day.  - Prepares, seasons, and cooks soups, meats, vegetables, desserts, and other food stuffs for consumption in dining areas at the Hollywood Casino at Charles Town Races. - Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles. - Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods. - Adds seasoning to foods during mixing or cooking. - Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked. - Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders. - Washes, peels, cuts, and sHReds vegetables and fruits to prepare them for use. - Butchers chickens, fish, and shellfish. - Cuts, trims, and bones meat prior to cooking. - Bakes bread, rolls, cakes, and pastries. - Ensures kitchen is clean and organized upon closing. - Any task assigned by Lead Cook, Sous Chef, Room Chef, and/or Restaurant Manager.
Job ID
2020-77417
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at CharlesTown

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