Penn National Gaming, Inc.

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Search Results Page 32 of 35

Job Locations US-MO-St. Louis
- Protects company assets by observing the activities of employees and customers via surveillance cameras.- Reviews video footage on cases of patron/internal control disputes.- Completes daily activity report and notes any pertinent facts.- Monitors recording equipment and checks equipment operation.- Notifies appropriate person when infractions, cheating, etc., are observed, including MGC agent on duty.
Job ID
2020-75116
Position Type
Regular Full-Time
Category
Hidden (15273)
Casino Property
Hollywood Casino St. Louis
Job Locations US-LA-Bossier City
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas.- Observes and reports any and all gaming violations and/or thefts of company property.- Operates monitor room equipment, including basic computer functions; monitors slot equipment of SIS System to provide security for company assets and funds.- Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required.- Participates in court actions relating to gaming violations.- Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems.- Maintains paper and video logs according to departmental and company procedures; writes reports as necessary.- Maintains thorough knowledge of and ensures compliance with gaming regulations, company policy, and departmental procedures.- Reports and offers solutions for any area of vulnerability to loss from internal or external sources.- Responds to surveillance supervision and gaming control requests, as well as all other departments when necessary.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75629
Position Type
Regular Part-Time
Category
Hidden (15273)
Casino Property
Boomtown Bossier City
Job Locations US-MS-Biloxi
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.- Observes activities of customers and cast members in all gaming and money handling areas.- Reports to Surveillance Supervisor and Director of Surveillance.  Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.- Ensures compliance of all company and departmental policies and procedures.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management
Job ID
2020-75451
Position Type
Regular Full-Time
Category
Hidden (15273)
Casino Property
Boomtown Casino Biloxi
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas.- Observes and reports any and all gaming violations and/or thefts of company property.- Operates monitor room equipment, including basic computer functions; monitors slot equipment of SIS System to provide security for company assets and funds.- Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required.- Participates in court actions relating to gaming violations.- Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems.- Maintains paper and video logs according to departmental and company procedures; writes reports as necessary.- Maintains thorough knowledge of and ensures compliance with gaming regulations, company policy, and departmental procedures.- Reports and offers solutions for any area of vulnerability to loss from internal or external sources.- Responds to surveillance supervision and gaming control requests, as well as all other departments when necessary.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74704
Position Type
Regular Full-Time
Casino Property
L'auberge Lake Charles
Job Locations US-IL-Joliet
- Responsible for supervising staff and the overall daily management of a designated shift in the Surveillance department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department for which this position is responsible.- Partners with property departments to design and conduct highly sensitive investigations to facilitate fact‑finding probe into potentially illegal or inappropriate activities.- Act as direct liaison between surveillance room activities and the Surveillance Director/Manager and assume responsibility for the efficient operation of the Surveillance Department or assigned shift, in absence of Director/Manager.- Participate in the hiring process by attending interview and making recommendations in staffing.- Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures.- Safeguards company assets at all times.- Submits all appropriate reports when incidents, infractions, and violations occur.- Examine and analyze the physical property, processes and procedures to oversee and enforce compliance policies.- Serve as liaison with gaming regulators, public law enforcement, and other agencies as it relates to Surveillance by maintaining a positive and constructive relationship, in absence of Surveillance Manger or Director of Surveillance.- Review financial reports to ensure Surveillance operation efficiency and quality control.- Conduct, supervise and prepare reports relating to any incident that is reported.- Oversee the management of attendance and time records.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.- Other duties as assigned.
Job ID
2020-75783
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino Joliet
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift in the Surveillance department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department for which this position is responsible.- Partners with property departments to design and conduct highly sensitive investigations to facilitate fact‑finding probe into potentially illegal or inappropriate activities.- Act as direct liaison between surveillance room activities and the Surveillance Director/Manager and assume responsibility for the efficient operation of the Surveillance Department or assigned shift, in absence of Director/Manager.- Participate in the hiring process by attending interview and making recommendations in staffing.- Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures.- Safeguards company assets at all times.- Submits all appropriate reports when incidents, infractions, and violations occur.- Examine and analyze the physical property, processes and procedures to oversee and enforce compliance policies.- Serve as liaison with gaming regulators, public law enforcement, and other agencies as it relates to Surveillance by maintaining a positive and constructive relationship, in absence of Surveillance Manger or Director of Surveillance.- Review financial reports to ensure Surveillance operation efficiency and quality control.- Conduct, supervise and prepare reports relating to any incident that is reported.- Oversee the management of attendance and time records.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.SUPERVISORY RESPONSIBILITIES                                                    This job may or may not have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2020-76283
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort
Job Locations US-LA-Lake Charles
The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position. - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Assists all stations and respective lines as necessary.- Trains personnel to prepare sushi foods according to Pinnacle Entertainment, Inc.’s standards.- Ensures that items are fully stocked and equipment is in good working condition.- Ensures the proper storing of any leftover foods.- Ensures the proper closing down of work stations.- Communicates effectively with "front-of-the-house" staff.- Communicates effectively with restaurant guests at the sushi bar. - Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents. This position operates in a working environment that is subject to varying levels of heat and noise.  At times subjected to hazards, such as wet floors, and dangers associated with the use of heavy duty cutlery, knives and choppers.  - Ability to inspect and maintain all areas for which responsible.- Ability to review and comprehend all necessary documentation.- Ability to use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.- Ability to effectively and efficiently move around work area.- Ability to lift, move and push/pull up to 50 pounds throughout an 8-hour shift.- Ability to communicate effectively with customers and all levels of employees.- Ability to observe and direct actions of subordinates.
Job ID
2020-74873
Casino Property
L'auberge Lake Charles
Job Locations US-IA-Council Bluffs
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Develops trusted business relationships with property analysts in business units.- Identifies opportunities for the use of technology to drive property profitability and growth.- Assists with the adoption and effectiveness of technology-based capabilities.- Assists with the coordination of small- to medium-scale initiatives.- Conducts research to determine if solutions to business needs currently exist at the company.- Participates in requirements and design sessions with business partners.- Develops functional specifications and use cases for new capabilities.- Contributes business partner perspective to discussions within the IT organization.- Assists with the planning and execution of user acceptance testing and change management.- Assists in the development of standards, processes, and guidelines to document and support business use of IT capabilities.- Assists with the development and evaluation of cost-benefit and ROI analyses.- Participates in the execution of intake processes.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all company matters.
Job ID
2020-75514
Position Type
Regular Full-Time
Category
Information Technology
Casino Property
Ameristar Council Bluffs
Job Locations US-MS-Tunica Resorts
- Provide primary support for their area of expertise.- Provide first and second level support to users for the applications used by the company.- Analyzes management needs regarding application systems and recommends solutions to business problems. Coordinates development efforts between the end user ("client") and the Information Technology development and support staff.- For projects assigned, is responsible for all aspects of project management and coordination for the project.  Ensures development and implementation of detailed project. Ensures development and implementation of detailed project plans, monitoring progress against the plan(s), and reporting project status to department and company management on a regular basis. Proactively identifies issues that may impact project scope or timetable to alert management to such issues.- Investigates and evaluates systems issues reported by clients and coordinates their resolution.- Responsible for fulfilling the quality assurance function for new and changed application systems being implemented. This includes analyzing the changes made, testing the application to ensure the system functions properly, validating they were designed in accordance with the end user or client requirements and are properly documented; develops client documentation as appropriate.- Coordinates client testing and training for the new or changed systems. Trains staff in the use of new or changed systems as appropriate.- Provides ad hoc reporting for client departments on an as needed basis.- Ability to analyze, interpret and manage departmental needs and results.- Ability to review and solve complex problems.- Ability to perform assigned duties under frequent time pressures in an interruptive environment- Assists in the development of departmental standards, policies and procedures.- Assists in the training of the Application specialists.- Work in tandem with vendor support personnel to ensure product changes are tested and successfully implemented.- Will act as the property advocate to ensure assigned properties receive the required level of support from I.T. and product vendors.- Performs other duties as assigned.
Job ID
2020-75977
Category
Information Technology
Casino Property
Hollywood Casino Tunica
Job Locations US-MO-Riverside
SUMMARYThe Talent Acquisition Specialist is responsible for the support and execution of internal and external recruiting efforts.  This role is also responsible for mass interview scheduling, screening, and new hire processing for a large number of candidates. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Supports the internal and external recruitment efforts, including but not limited to sourcing, interviewing, onboarding for property’s hiring needs.- Reviews all resumes and applications for non-exempt and seasonal positions.  May assist with other roles as needed.- Meets established KPI (key performance indicators) and goals assigned by Manager. - Pre-screens potential candidates and expands talent pipelines for high volume, non-exempt roles.  May assist with other roles as needed.- Creates job offers and extends offers as needed according to established guidelines.- Adheres to phone interview schedules, schedules onsite interviews, and assess candidates according to hiring criteria.  Determines which non-exempt professionals/skilled candidates are sent for property interviews according to established guidelines.- Efficiently and effectively fills open positions through internal and external customer follow up.- Responsible for initiating and tracking new hire onboarding processing in iCims.- Performs specialized or confidential administrative duties, including researching data and preparing reports as needed.- Ensures all background and drug test information complies with PNG standards for all hires according to established guidelines. Seeks Manager approval for anything that falls outside of the guidelines. - Consults with management on all performance related issues and concerns.- Consistently demonstrates excellent communication skills.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-76061
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Argosy Casino Riverside
Job Locations US-MI-Detroit
- Responsible for supervising staff and management in the table games department.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Works closely with the Assistant Shift Manager and/or Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.- Make suggestions for improvement on standard operating procedures as needed.- Shares responsibility of the overall engagement of all team members with Assistant Shift and/or Shift Manager by addressing and managing team member feedback, suggestions, complaints, and grievances. - Responsible for the accountability of the chips, cards, dice and all other gaming equipment.- Assists with verifications of table inventories and effectively manages table limits.- Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.- Maintains a continuous inspection of cards and dice ensuring the security of assigned table games.- Shares responsibility for the overall integrity of daily operations.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficient operations table games protection.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. - Accounts for chips on assigned games. This includes but not limited to making fills and credits as needed.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-76136
Casino Property
Greektown Casino Hotel
Job Locations US-MS-Bay St Louis
- ResponsIble for supervIsIng staff and management of daIly operatIons In the Table Games department. Supports, admInIsters, and manages operatIonal goals and monItors achIevements of performance and profIt objectIves. - Adheres to schedulIng and coordInates wIth manager regardIng any concerns, wIth attentIon to guest satIsfactIon. - May be responsIble for assIstIng In the budget process for the department by provIdIng recommendatIons; supports complIance to departmental budget InItIatIves; reports budget concerns to manager. - Works closely wIth department leadershIp to Implement and oversee overall strategIes for customer servIce, compIng, games layout and mIx, revenue growth, and expense management In order to maxImIze profItabIlIty. - Makes suggestIons for Improvement on standard operatIng procedures as needed. - Shares responsIbIlIty for the overall engagement of all team members by addressIng and managIng team member feedback, suggestIons, complaInts, and grIevances. - ResponsIble for the accountabIlIty of the chIps, cards, dIce, and all other gamIng equIpment. - AssIsts wIth verIfIcatIons of table InventorIes and effectIvely manages table lImIts. - AssIsts In the maIntenance and processIng of all paperwork, logs, schedules, and communIcatIon pertaInIng to the Table Games department. - MaIntaIns a contInuous InspectIon of cards and dIce ensurIng the securIty of assIgned table games. - Shares responsIbIlIty for the overall IntegrIty of daIly operatIons. - EnthusIastIcally supports, actIvely promotes, and demonstrates superIor customer servIce In accordance wIth departmental and company standards and programs.� Ensures customer servIce standards are followed by all team members and addresses Issues as they arIse.� - Ensures effIcIent operatIons and table games protectIon. - MonItors chIps and cash transactIons between dealers and customers and ensures that proper payout amounts are paId to customers, In accordance wIth establIshed procedures. - Accounts for chIps on assIgned games. ThIs Includes but Is not lImIted to makIng fIlls and credIts as needed. - ResponsIble for ensurIng regulatory complIance wIthIn area of authorIty and reportIng potentIal Issues to management. - MaIntaIns strIct confIdentIalIty In all departmental and company matters.
Job ID
2020-76520
Position Type
Regular Full-Time
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-CO-Black Hawk
- Responsible for providing guidance and daily supervision to staff in the department.  Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Shares responsibility for the overall engagement of all team members with Assistant Shift and/or Shift Manager by addressing and managing team member feedback, suggestions, complaints, and grievances.- Assists with verifications of table inventories and effectively manages table limits.- Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficient operations table games protection during assigned shift.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures.- Accounts for chips on assigned games. This includes making fills and credits as needed.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75531
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Black Hawk
Job Locations US-MO-Riverside
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department. Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures enforcement of games procedures and policies as outlined in company and department manuals and in accordance with Internal Controls. Monitors for compliance.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers. - Responsible for the accountability of the chips, cards, dice and all other gaming equipment.- Verifies table inventories and effectively manages table limits.- Effectively handles customer concerns and requests.- Assists with responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances. - Assists with the overall integrity of daily Table Games operations. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-76484
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Riverside
Job Locations US-OH-Toledo
- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department. Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures enforcement of games procedures and policies as outlined in company and department manuals and in accordance with Internal Controls. Monitors for compliance.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers. - Responsible for the accountability of the chips, cards, dice and all other gaming equipment.- Verifies table inventories and effectively manages table limits.- Effectively handles customer concerns and requests.- Assists with responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances. - Assists with the overall integrity of daily Table Games operations. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.                       - Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to team members in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2020-76442
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Toledo
Job Locations US-MS-Biloxi
- Provides accurate and efficient dealing at assigned table game- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2020-75759
Position Type
Regular Part-Time
Category
Hidden (15272)
Casino Property
Boomtown Casino Biloxi
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Table Games Dealer to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Provide accurate and efficient dealing while following proper game procedures.- Perform accurate chip and cash transactions.- Observe or receive wagers from customers and take or pay the appropriate game outcomes.- Maintain game security and protect company assets at all times.- Assist customers in understanding the rules and ensure adherence to established policies and procedures.- Pay winning bets and collect losing bets.- Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge.- Provide customers with information on how to play the game if requested.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2020-75893
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-OH-Toledo
- Providing accurate and efficient dealing at assigned table game- Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2020-74410
Position Type
Regular Part-Time
Category
Hidden (15272)
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Toledo
- Providing accurate and efficient dealing at assigned table game- Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2020-74409
Position Type
Regular Full-Time
Category
Hidden (15272)
Casino Property
Hollywood Casino at Toledo
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and property polIcIes and procedures regardIng guest servIce standards. - Acknowledges, greets, and converses In EnglIsh wIth all guests; offers assIstance and InformatIon to anyone showIng an Interest In gamIng. - ProvIdes fast, flawless, personalIzed servIce to players. - ConsIstently buIlds and maIntaIns rapport wIth guests. - MaIntaIns knowledge of all aspects of the games dealt. - ComplIes wIth all company and departmental polIcIes and procedures, State GamIng RegulatIons, and Internal Controls. - Conducts assIgned game accordIng to procedure. - Ensures approprIate game protectIon. - Ensures approprIate game pace for all players. - ResponsIble for learnIng and beIng famIlIar wIth the property�s other gamIng and entertaInment/servIce actIvItIes In order to provIde accurate InformatIon and enhance guest experIence. - Ensures payouts are made quIckly and accurately. - FIlls and credIts tables by verIfIcatIon of cheques. - Opens and closes tables accordIng to establIshed guIdelInes and procedures. - Performs all other related and compatIble dutIes as assIgned. - MaIntaIns strIct confIdentIalIty In all company matters.
Job ID
2020-76222
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Gulf Coast

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