Penn National Gaming, Inc.

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Search Results Page 32 of 67

Job Locations US-WV-Charles Town
- Cleans bathrooms and replenishes supplies. - Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and VLT Machines other work areas. - Dusts high areas, including televisions, plants, plexi-glass panels and tops of VLT machines. - Performs preventative maintenance on all janitorial equipment. - Sweeps and picks trash off floors, including entrances and apron. - Cleans spills. - Wipes off VLT Machines and cleans between them. - Washes windows, door panels, and sills. - Empties wastebaskets, and empties and cleans ashtrays, including those at entrances and on the apron. - Dry cleans carpets. - Cleans mirrored ceilings. - Keeps storage rooms clean and organized. - Delivers cleaning and paper supplies. - Answers guest's questions about the facility. - You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests.  This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2021-80228
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-CO-Black Hawk
Starting pay $16/hr. plus experiential increases - Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Delivers supplies as directed.- Responsible for the cleaning of all housekeeping equipment. - Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement.- Maintains strict confidentiality in all company matters.
Job ID
2021-77748
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and property polIcIes and procedures regardIng guest servIce standards. - Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basIs. - Cleans all brass. - AssIsts regular shIft team members In maIntaInIng restrooms and casIno floor. - Operates extractor equIpment, floor scrubbers, shampoo machInes, and polIshIng machInes as well as specIal vacuum cleaners and scrubbers. - CarrIes out heavy duty detaIl cleanIng of restrooms and locker rooms. - Moves Office furnIshIngs and Items as dIrected. - Cleans InterIor and exterIor wIndows above 6 feet off the ground as dIrected. - MaIntaIns logs for equIpment usage. - AssIsts wIth Inventory of all stockroom Items receIved from the warehouse to assure proper quantItIes and qualIty. - ResponsIble for the cleanIng of all housekeepIng equIpment. - MaIntaIns cleanIng supply Inventory and IdentIfIes damaged bottles and/or drums for replacement. - MaIntaIns strIct confIdentIalIty In all company matters.
Job ID
2020-77017
Position Type
Regular Full-Time
Category
Hidden (8746)
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Biloxi
- Mixes chemicals and operates carpet shampooer and buffer.- Moves furniture and cleans assigned area.- Maintains and cleans machines after use.- Maintains general cleaning of the entire casino (excluding kitchen) and bar areas. - Transports all trash.- Reports any problems to EVS Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Performs any and all duties as assigned by EVS Supervisor or Facilities Director.
Job ID
2021-80762
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Boomtown Casino Biloxi
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Heavy Duty Untility Cleaner to join our team.  ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Clean, sanitize and shine all cooking equipment, walls, ceiling tiles and kitchen hoods.- Mop, sweep and scrub floors.- Recognize and ensure appropriate chemicals are used when cleaning and mixing chemicals.- Move equipment and clean within assigned areas.- Report any problems, including property damage or equipment failure, to Environmental Services leadership.- Remove garbage, refuse, towels, mops, rags and aprons.- Safely operate and control all mechanical equipment as necessary to perform job duties assigned as well as maintain and clean machines after use.- Frequently maneuver in small, limited spaces and use ladders and/or mechanical lifts, as well as clean ground level areas.- Wash and stack tableware, dishes, pots and pans in proper kitchen locations- Stock and supply all service areas with appropriate cleaning supplies.- Safely operate equipment, tools and chemicals used for production.- Proper maintenance and distribution of company assets- Attend all departmental and company training programs or meetings as directed.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Use two-way radios and maintain professional radio etiquette at all times.- Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2020-75948
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-PA-Grantville
- Develops and executes recruiting strategies to target qualified candidates and support diversity initiatives. - Develops and executes recruiting strategies to build relationships with community groups, leaders, colleges, and university.- Efficiently and effectively fill open positions through internal and external customer follow-up.- Monitors and develop new recruiting efforts through evaluating reports and results of departments' goals.- Supports and assist other Human Resource functional areas as needed.
Job ID
2021-80067
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-LA-Bossier City
SUMMARYThe High-Volume Recruiter is responsible for sourcing talent for all hourly job openings by using proactive, creative, and cost-effective means of generating high quality hires. This role is also responsible for assisting with execution of talent acquisition strategy and processes for the all hourly job openings.  ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for Boomtown Casino Bossier City and Margaritaville Casino Bossier City.- Utilizes sourcing tools to their fullest potentials to expand talent pipelines for open jobs and future needs. This includes, but is not limited to, social media resources, radio advertisement, text campaigns, and virtual and in-person hiring events.- Meets established KPI (key performance indicators) and goals assigned by leadership. - Proactively partners with local recruitment agencies and programs to address key staffing needs, included but not limited to, career centers, educational institutes, and governmental agencies.- Effectively manages open job requisitions in iCIMS for all hourly positions within assigned time frame. Makes improvements to internal recruitment efforts as needed to maximize quality hires for hourly positions.- Sources, screens, and interviews qualified candidates to fill existing and future hourly job openings.  This process includes, but is not limited, to, reviewing resumes and applications to ensure job qualifications are met, and managing interview schedules for HR and hiring managers.- Determines which candidates are passed to hiring managers for consideration.  Schedules interview process and ensures candidate’s workflow is streamlined according to assigned timeline. - Creates and extends job offers as approved. Escalates issues to leadership and negotiates offers within established guidelines.- Responsible for providing a positive candidate experience for all internal and external candidates. Ensures candidates receive applicable communication regarding their application. - Responsible for training new Human Resources and hiring manager end users on the applicant tracking system and talent acquisition process for hourly job openings. - Creates and extends job offers as approved. Escalates issues to leadership and negotiates offers within established guidelines.- Assists with onboarding process of hourly hires.  This includes process, but is not limited to, coordinating drug screen, ensuring completion of iForms, sending to background, monitoring completion of onboarding process, and ensuring drug test and background align with Company and jurisdictional guidelines. Escalates background and drug test reviews to leadership as needed.- Assists with uploading and processing of new hires and rehires into HRIS system as needed. - Partners with internal stakeholders to research market data and ensures compensation is competitive and consistent for hourly jobs. - Prepares and sends talent acquisition reports to team as needed.- Performs HR Generalist duties as needed. These include, but are not limited to, team member engagement, employment relation matters, and social media engagement for current and future team members.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-80581
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Margaritaville Resort Casino
Job Locations US-PA-Washington
Job ID
2021-80641
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
The Meadows Casino Racetrack
Job Locations US-MS-Tunica Resorts
Job descriptions will be available for each open position at Job Fair. ALL positions include the following responsibilities:- Responsible for fostering a fun environment- Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs- Provide fast, friendly, professional service to casino guests- Serve as an ambassador of goodwill while working and at customer and public relations functions- Provide personalized service and uses guest name- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Be respectful to all co-workers- Perform duties in a safe manner; report any potential safety hazards to management staff- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Meet department uniform, appearance, and grooming requirements- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-80833
Position Type
Regular Full-Time
Category
Other
Casino Property
Hollywood Casino Tunica
Job Locations US-LA-Baton Rouge
- Circulate casino floor meeting new guests and greeting familiar guests by name to develop player base; encourage return visits and create customer loyalty by establishing and developing relationships with gaming customers. - Develop player base by promoting mychoice Club to qualified gaming guests; invite guests to utilize the amenities of the club in order to develop customer loyalty. - Award customer complimentaries based on gaming action and program guidelines. - Coordinate guest visits including meals and show reservations, and assist guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort. - Assist in the organization of special functions (parties, tournaments, etc.) and is responsible for preparing invitee lists and telemarketing efforts for special events, individual visits and/or obtain feedback on customer satisfaction. - Contact guests by calling, writing or making personal visits to increase trip frequency. - Attend off property functions as a representative of the company in order to entertain or assist guests as required.
Job ID
2021-80262
Position Type
Regular Full-Time
Category
Hidden (197501)
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-PA-Grantville
- Greet guests with a warm verbal greeting and eye contact per Hollywood Casino's Red Carpet Customer Service training and provide prompt seating. - Establish rapport with guests and thank them for their patronage In order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Maintain communication with servers and inform them when a table in their section has been seated. - Responsible for answering telephones and taking reservations if necessary.- Verify reservation if required, before seating guests. - Advise guests of waiting time and recommend beverage outlets. - Responsible for seating guests according to established rotation procedure, distributing menus, and explaining daily features. - Knowledge of all daily specials and featured menu items and their preparation. - Handle any guest complaints and resolve them quickly and courteously. - Attendance at any pre-shift meetings. - Maintain communication with kitchen regarding "86 board" and availability of featured Items. - Complete knowledge of all menu items and how each item is prepared. - Knowledge of and strict adherence to PLCB and RG standards and RAMP. - General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc. - Collect payment and complete transactions through efficient use of POS system when needed to assist servers. - Keep work area neat and clean in accordance with all PA Department of Health standards. - Participates as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations.
Job ID
2020-76680
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Grantville
- Greet guests with a warm verbal greeting and eye contact per Hollywood Casino's Red Carpet Customer Service training and provide prompt seating. - Establish rapport with guests and thank them for their patronage in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Maintain communication with servers and inform them when a table in their section has been seated. - Responsible for answering telephones and taking reservations if necessary.  - Verify reservation, if required, before seating guests. - Advise guests of waiting time and recommend beverage outlets. - Responsible for seating guests according to established rotation procedure, distributing menus, and explaining daily features. - Handle any guest complaints and resolve them quickly and courteously. - Attendance at any pre-shift meetings. - Maintain communication with kitchen regarding "86 board" and availability of featured items. - Complete knowledge of all menu items and how each item is prepared. - Knowledge of and strict adherence to PLCB and RG standards and RAMP. - General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc. - Collect payment and complete transactions through efficient use of POS system when needed to assist servers. - Keep work area neat and clean in accordance with all PA Department of Health standards. - Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations.
Job ID
2021-78571
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Grantville
- Greet guests with a warm verbal greeting and eye contact per Hollywood Casino's Red Carpet Customer Service training and provide prompt seating. - Establish rapport with guests and thank them for their patronage in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Maintain communication with servers and inform them when a table in their section has been seated. - Responsible for answering telephones and taking reservations if necessary.  - Verify reservation, if required, before seating guests. - Advise guests of waiting time and recommend beverage outlets. - Responsible for seating guests according to established rotation procedure, distributing menus, and explaining daily features. - Knowledge of all daily specials and featured menu items and their preparation. - Handle any guest complaints and resolve them quickly and courteously. - Attendance at any pre-shift meetings. - Maintain communication with kitchen regarding "86 board" and availability of featured items. - Complete knowledge of all menu items and how each item is prepared. - Knowledge of and strict adherence to PLCB and RG standards and RAMP. - General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc. - Collect payment and complete transactions through efficient use of POS system when needed to assist servers. - Keep work area neat and clean in accordance with all PA Department of Health standards. - Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations.
Job ID
2021-78966
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Grantville
- Greet guests with a warm verbal greeting and eye contact per Hollywood Casino's Red Carpet Customer Service training and provide prompt seating. - Establish rapport with guests and thank them for their patronage in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Maintain communication with servers and inform them when a table in their section has been seated. - Responsible for answering telephones and taking reservations if necessary.  - Verify reservation, if required, before seating guests. - Advise guests of waiting time and recommend beverage outlets. - Responsible for seating guests according to established rotation procedure, distributing menus, and explaining daily features. - Knowledge of all daily specials and featured menu items and their preparation. - Handle any guest complaints and resolve them quickly and courteously. - Attendance at any pre-shift meetings. - Maintain communication with kitchen regarding "86 board" and availability of featured items. - Complete knowledge of all menu items and how each item is prepared. - Knowledge of and strict adherence to PLCB and RG standards and RAMP. - General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc. - Collect payment and complete transactions through efficient use of POS system when needed to assist servers. - Keep work area neat and clean in accordance with all PA Department of Health standards. - Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations.
Job ID
2021-78965
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-CO-Black Hawk
Starting pay $17/hr. plus experiential increases - Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Greets and seats guests at tables according to guest preference and table availability. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner.
Job ID
2021-78168
Starting Salary
USD $17.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-IL-Joliet
- Performs duties to greet and seat guests, takes reservations, and assists guests with special needs. - Reviews current guest seating assignments and seats new guests according to seating system in each station. Anticipates guests coming in and has this information before greeting each guest. - Greets guests by name whenever possible, makes guests feel welcome, sincerely conveys appreciation for choosing to dine with us, and ushers to the appropriate table. - Inputs necessary date into seating system and adheres to seating system recommendations. - Assists staff in duties as requested. - Assists guest with special requests or needs. - Monitors restaurant operations, notifying the supervisor of problems, needs, or guest comments. - Ensures menus are clean and contain appropriate panels and information. - Ensures light levels, music levels, and temperature levels are perfect and adjusts accordingly. - Offers a sincere send off to each guest (“Good night, thank you for coming in,”“Good luck”) and welcomes them back (“Come back soon”). - Other duties as assigned.
Job ID
2021-78785
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Joliet
Job Locations US-WV-Charles Town
- Starting Pay: $10.00- Schedule: 3:30pm start time, off Mon-Thurs- Benefits: PTO (paid time off), Team Member discounts, Tuition Reimbursement, opportunity for growth and MORE!- Coordinates activities of Dining Room personnel to provide fast and courteous service to guests.- Greets guests with a sincere and friendly welcome, escorts them to tables, introduces server, and provides menus.- Adheres to concessions and beverage policies.- Schedules dining reservations and arranges parties or special services for diners. - Communicates guests’ comments and concerns to management.- Inspects Dining Room serving stations for neatness and cleanliness, and requisitions table linens and other Dining Room supplies for tables and serving stations.- Assists in table clears and resets.- Collects payment from customers, when necessary or directed by Room Manager.- Totals receipts at end of shift to verify sales and clears cash register.- Completes any task assigned by Dining Room Manager, supervisor, Chef, or Maitre D’.
Job ID
2021-80490
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-WV-Charles Town
- Starting Pay: $10.00- Schedule: 3:30pm start time, off Tues- Thurs- Benefits: Medical and other benefits, PTO (paid time off), Team Member discounts, Tuition Reimbursement, opportunity for growth and MORE!- Coordinates activities of Dining Room personnel to provide fast and courteous service to guests.- Greets guests with a sincere and friendly welcome, escorts them to tables, introduces server, and provides menus.- Adheres to concessions and beverage policies.- Schedules dining reservations and arranges parties or special services for diners.- Communicates guests’ comments and concerns to management.- Inspects Dining Room serving stations for neatness and cleanliness, and requisitions table linens and other Dining Room supplies for tables and serving stations.- Assists in table clears and resets.- Collects payment from customers, when necessary or directed by Room Manager.- Totals receipts at end of shift to verify sales and clears cash register.- Completes any task assigned by Dining Room Manager, supervisor, Chef, or Maitre D’.
Job ID
2021-80491
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-PA-Pittsburgh
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains strict confidentiality in all company matters.
Job ID
2021-80017
Position Type
Regular Part-Time
Casino Property
Penn National Gaming, Inc.
Job Locations US-PA-Washington
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains strict confidentiality in all company matters.
Job ID
2021-79003
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
The Meadows Casino Racetrack

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