Penn National Gaming, Inc.

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Search Results Page 31 of 47

Job Locations US-LA-Harvey
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Operates assigned bank or window according to procedure. - Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank. - Counts down bank or window at end of each shift and reconciles to the Cage accountability. - Ensures that all key control procedures are executed according to established guidelines. - Ensures that contents of the banks are organized so they can be readily counted at shift changes. - Prepares and completes all job-related paperwork as approved in the internal Control Submission. - Assists with the NRT kiosk as needed in relation to emptying or filling the units. - Participates in and attends meetings as requested. - Completes Currency Transaction Reports as required by law. - Conducts “Verifications” (doubles) to ensure the accuracy of transaction being paid. - Maintains a clean, well-organized work area and environment. - Maintains strict confidentiality in all company matters.
Job ID
2021-78587
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Boomtown New Orleans
Job Locations US-OH-Toledo
- Assisting Collections Supervisor with projects as assigned- Attending department meetings and take notes- Effectively working with all levels of employees in the Casino- Performing all duties in a confidential manner- Assisting Collections Supervisor with daily operations of department- Maintaining and ordering Check Cashier supplies- Processing new applications for check cashing- Processing RG-Correspondence email
Job ID
2021-78354
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Maintain balanced work station.- Maintain ticketing and jackpot kiosks on the gaming floor, including filling, dropping, and balancing.- Maintaining lottery ticket stations on the gaming floor, including dropping and balancing.- Pay out patron’s jackpot winnings.- Complete paperwork and currency exchanges for Cashiers, VLT, and F&B.- Complete F&B nightly drops.- Verify money from Soft Count.- Prepare funds for deposit to bank.- Run loose coins from bank for ticketing kiosk fills.- Be knowledgeable and comply with Title 31 regulations.- Answer phone calls with proper phone etiquette.- Comply with state, company, and department policies and regulations.- Other duties, as needed.
Job ID
2020-74691
Position Type
Regular Part-Time
Category
Hidden (8743)
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Maintain balanced work station.- Maintain ticketing and jackpot kiosks on the gaming floor, including filling, dropping, and balancing.- Maintaining lottery ticket stations on the gaming floor, including dropping and balancing.- Pay out patron’s jackpot winnings.- Complete paperwork and currency exchanges for Cashiers, VLT, and F&B.- Complete F&B nightly drops.- Verify money from Soft Count.- Prepare funds for deposit to bank.- Run loose coins from bank for ticketing kiosk fills.- Be knowledgeable and comply with Title 31 regulations.- Answer phone calls with proper phone etiquette.- Comply with state, company, and department policies and regulations.- Other duties, as needed.
Job ID
2020-75688
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-WV-Charles Town
- Starting Pay: $12.00- Schedule: varies- Benefits: Medical and other benefits, PTO (paid time off), Team Member discounts, Tuition Reimbursement, opportunity for growth and MORE!- Distributes and collects keys, dispenses and collects chips with security and distributes payment of jackpots to slot attendants.- Orders monies through exchange slips.- Verifies exchanges from other windows and receipt transactions for various cashiers.- Completes cash advances, cashes personal checks.- Perform marker related transactions including front money deposits and withdrawals.- Delivers exchanges to cashiers.- Relays Players Choice card uses and benefits to each guest, as well as describes any and all current and upcoming promotions.- Issues Players Choice cards to new and existing guests efficiently and accurately.- Assists Players Choice members with redemption transactions.- Conforms to all rules and regulations of CTR / SARC Compliance.- Prepares and completes all job related paperwork which includes, but is not limited to, cash count sheets, cash transfers, and other value items.- Ensures that contents of their drawer are organized so that the contents can be readily counted at shift change. - Prepares and reconciles cash banks and sales for all outlets.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.- Ensures behavior and appearance are in compliance with established standards.- Maintains complete confidentiality of all company information at all times.- Maintains a professional work environment with supervisors and staff- Adheres to regulatory, departmental and company policies.- Practices, observes and enforces safety rules and regulations while looking out for the welfare of the customer.- Participates in meetings and trainings as required.- Performs other duties as may be assigned by department and/or company management. - You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2021-78001
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-ME-Bangor
Your daily responsibilities include: - Ensures interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program. - Maintains balanced cashier's station. - Processes cash transactions for casino customers and employees (includes cashing TiTO tickets, personal checks, travelers checks, exchange currency, and processing cash advances). - Be knowledgeable and comply with Title 31 regulations. - Enrolls patrons into Players Club, issues patrons Players Club cards, maintains accurate player tracking information, and assists the Marketing Department with all casino promotions. - Works the main bank as assigned. - Answers phone calls with proper phone etiquette. - Complies with state, company, and department policies and regulations.     
Job ID
2021-78641
Position Type
Regular Part-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino Bangor
Job Locations US-ME-Bangor
Your daily responsibilities include: - Ensures interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program. - Maintains balanced cashier's station. - Processes cash transactions for casino customers and employees (includes cashing TiTO tickets, personal checks, travelers checks, exchange currency, and processing cash advances). - Be knowledgeable and comply with Title 31 regulations. - Enrolls patrons into Players Club, issues patrons Players Club cards, maintains accurate player tracking information, and assists the Marketing Department with all casino promotions. - Works the main bank as assigned. - Answers phone calls with proper phone etiquette. - Complies with state, company, and department policies and regulations.     
Job ID
2021-78639
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Hollywood Casino Bangor
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program - Maintains balanced cashier's station - Process cash transactions for gaming customers and employees (includes cashing TiTO tickets, personal checks, travelers checks, exchange currency and processing cash advances) - Be knowledgeable and comply with Title 31 regulations - Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all gaming promotions - Works the main bank as assigned - Answers phone calls with proper phone etiquette - Complies with state, company, department policies and regulations
Job ID
2020-77657
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-MS-Vicksburg
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. . - Assists with guest inquiries while monitoring and applying service recovery within authorized levels. - Reviews and approves Cage documentation based on established levels of authorization in absence of Shift Manager. - Prepares/reviews currency transactions reports in absence of Shift Manager on assigned shift. - Verifies vault accountability at end of shift. - Verifies Credit line availability in absence of Shift Manager on assigned shift. - Responsible for verification of main bank and window cashier drawers. - Responsible for authorizing checks. - Prepares customer deposit and safekeeping log. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance  procedures.   - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78715
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-CO-Black Hawk
- Responsible for supervising staff and the overall daily management of a designated shift in the Poker area. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Effectively handles customer concerns and requests; reports problems to manager. - Responsible for the accountability of the chips, cards, and all other gaming equipment. - Assists in maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Poker department. - Shares responsibility for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. - Shares responsibility for the overall integrity of daily operations on assigned shift.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78683
Starting Salary
USD $53,000.00/Yr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-MS-Bay St Louis
- Responsible for supervising staff and the overall daily management of a designated shift in the Poker area. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.- Effectively handles customer concerns and requests. Reports problems to Manager.- Responsible for the accountability of the chips, cards, and all other gaming equipment.- Assists in maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Poker department.- Shares responsibility for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. - Shares responsibility for the overall integrity of daily operations on assigned shift.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78548
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department - Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games.- Make accurate and clear chip and cash transactions.- Informs Poker Room Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play.- Verifies, by signature, all clerical transactions. - Assists customers with any problems or requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Manager or a member of management.
Job ID
2021-78483
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department - Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games.- Make accurate and clear chip and cash transactions.- Informs Poker Room Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play.- Verifies, by signature, all clerical transactions. - Assists customers with any problems or requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Manager or a member of management.
Job ID
2021-78484
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
 As a Poker Dealer:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department - Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games.- Make accurate and clear chip and cash transactions.- Informs Poker Assistant Shift Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play.- Verifies, by signature, all clerical transactions.- Assists customers with any problems or requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Manager or a member of management.As a Poker Supervisor:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department. - Supervises all Poker team members. - Recommends any changes (game spread and mix, personnel adjustments, etc.) that may be beneficial.- Authorizes credit and comps in accordance with established policies.- Submits daily shifts reports and keeps the VP of Operations informed at all times.- Assists with hiring, scheduling, training, counseling, evaluating, and termination of Poker team members.- Assists customers with any problems or requests.- Monitors the Poker Room internal security.- Ensures that all equipment is in good working order.- In the absence of other department heads, assists with settling problems and disputes.- Maintains gaming integrity while ensuring customers expectations are met or exceeded for their assigned shift.- Any and all duties as assigned by your VP or a member of management.
Job ID
2021-78630
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-CO-Black Hawk
- Coordinates all Poker operations on assigned shift. - Responsible for the supervision of the Poker Room. - Adheres to departmental and company policies and procedures regarding guest service standards; trains and mentors all team members to ensure service standards are met. - Knowledgeable in all aspects of the game supervised. - Ensures utilization reports are accurately completed at designated time. - Ensures compliance with company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures proper inventory of cheques on Poker to enable payouts to be made quickly and accurately. - Completes play evaluation sheet at specific levels of win or loss. - Communicates all information regarding section to incoming Poker Supervisor. - Maintains equipment within section. - Ensures the integrity of games in assigned section. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-78682
Starting Salary
USD $18.50/Hr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-LA-Baton Rouge
- Ability to deal poker in order to provide a courteous and entertaining experience - Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met - initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity - Sponsors new dealers as needed in order to provide new hires with adequate on the job training - Protects the integrity of the game through visual observation of all guests and game layout - Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats - Presents oneself as a Credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned
Job ID
2021-77865
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-MI-Detroit
The following and other duties may be assigned as necessary:   - Responsible for providing guidance and daily supervision to staff in the Poker area. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Ensures efficient operations table games protection during assigned shift. - Maintains a continuous inspection of cards ensuring the security of poker games during assigned shift. - Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. - Accounts for chips on poker games. This includes making fills and credits as needed. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-77491
Category
Casino Operations
Casino Property
Greektown Casino Hotel
Job Locations US-MS-Bay St Louis
- Informs Supervisors or Manager of any towel shortage.- Maintains the safety of pool complex. - Ensures only authorized guests are using pool complex.- Delivery of both internal and external guest requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Responsible for reporting cleanliness and safety issues.- Reports any problems to Hotel Supervisor, Manager or Guest Safety Supervisor/Manager as needed.- Any and all duties as assigned by your Supervisor or a member of management. 
Job ID
2021-78481
Position Type
Seasonal-Full time
Category
Food & Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Informs Supervisors or Manager of any towel shortage.- Maintains the safety of pool complex. - Ensures only authorized guests are using pool complex.- Delivery of both internal and external guest requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Responsible for reporting cleanliness and safety issues.- Reports any problems to Hotel Supervisor, Manager or Guest Safety Supervisor/Manager as needed.- Any and all duties as assigned by your Supervisor or a member of management. 
Job ID
2021-78987
Position Type
Seasonal
Category
Food & Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders- Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors- Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure - Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures- Replaces empty draught beer kegs as may be required- Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures - Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures- Wipes counter areas, sinks and floors as required to maintain a clean and safe work station- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job ID
2021-78478
Position Type
Seasonal-Full time
Category
Food & Beverage
Casino Property
Hollywood Casino Gulf Coast

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