Penn National Gaming, Inc.

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Job Locations US-OH-Columbus
 ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: • Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing,    polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.• Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage. • Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.• Clean and service restrooms including replenishing bathroom supplies. • Maintain accuracy of restroom sheets after cleaning• Stock and supply all service areas with appropriate cleaning supplies.• Assist all departments by responding to housekeeping calls.• Clean and maintain tables, chairs, fixtures, decor and machines as needed. • Attend all departmental and company training programs or meetings as directed.• Adhere to all company policies and procedures.• Adhere to all gaming laws and regulations.• Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. • Meet department uniform, appearance and grooming requirements.• Any job duty needed to promote productivity in the efficient  
Job ID
2020-74396
Position Type
Regular Full-Time
Category
Housekeeping/EVS
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2020-74499
Position Type
Regular Part-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for an EVS Attendant to join the team.  ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Perform all duties to department standard and/or as directed by leadership.- Perform more detailed cleaning as required or assigned.- Move, rearrange and clean furniture.- Clean any bio hazardous materials when it occurs.- Remove trash from the trash container and place into the dumpster.- Familiar with the proper use of cleaning chemicals and equipment.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to EVS calls.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
Job ID
2020-74338
Category
Casino Operations
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Operates carpet shampooer and buffer- Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals- Responsible for moving furniture and cleaning of assigned areas- Maintains and cleans machines after use- Reports any problems to Environmental Housekeeping Supervisor- Adheres to all company policies and procedures- Mops, scrubs, rinses and polishes hard floors- Moves, rearranges and cleans furniture- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums- Recognizes and uses appropriate chemicals- Responsible for providing exceptional customer service to all guests
Job ID
2020-74401
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Toledo
- Operating carpet shampooer and buffer- Going up in the scissor lift to clean ceiling fixtures- Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals- Moving furniture and cleaning of assigned areas- Maintaining and cleaning machines after use- Reporting any problems to Supervisor- Adhering to all company policies and procedures- Mopping, scrubbing, rinsing and polishing hard floors- Moving, rearranging and cleaning furniture- Operating and controlling all mechanical equipment including rotary machines, blowers and back vacuums- Providing exceptional Red Carpet Customer Service to all guests- Cleaning and picking up trash in the parking lots and on all garage levels- Driving the Property’s Gator (vehicle) to collect trash from the parking lots and garage levels- Utilizing the floor scrubber on all cement areas- Using the tenant and power washer to clean all levels of the garage- Cleaning up the Casino Entrances including cleaning glass at the entry doors- Other duties as assigned by Leadership
Job ID
2020-74473
Position Type
Regular Part-Time
Category
Housekeeping/EVS
Casino Property
Hollywood Casino at Toledo
Job Locations US-IL-Joliet
SUMMARYPerform functions to monitor daily activities, provides training, coaching, and counseling and training of the environmental service personnel in a professional manner in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. Supervises and coordinates the day to day activities of workers engaged in cleaning and maintaining premises. Inspects assigned areas in order to provide feedback to management and team members on the cleanliness and maintenance of those areas against standards. Provides encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting and professional working environment for our staff and a pleasant and entertaining experience for our guests.  ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Team Members.- Train Team Members in established methods and procedures and update all cast members on new Policies and Procedures.- Responsible to supervise Team Members engaged in work activities of the various Operations’ areas.- Create maintenance requests by filling out work orders.- Control and account for all housekeeping keys as per standards.- Review workflow, staffing levels, and assign work to staff.- Conduct/Monitor daily shift meetings with staff to communicate marketing promotions, company news updates and policy/procedure changes- Investigate and help resolve guest complaints or concerns in accordance with company and departmental policies and procedures.- Delegate emergency and non-emergency calls of housekeeping as needed.- Conduct daily performance reviews for all areas through hands on supervision.- Monitor attendance and take corrective action as needed.- Schedule department staff for proper coverage in all areas according to business needs.- Administer frontline reviews.- Motivate top performance through positive coaching and administer corrective counseling when necessary.- Inventory departmental supplies/uniforms and requisition as needed for all areas.- Other duties as assigned.
Job ID
2020-74592
Position Type
Regular Full-Time
Casino Property
Hollywood Casino Joliet
Job Locations US-PA-Grantville
- Develop and maintain business relationships through E-mail, telemarketing, direct contact, and enhanced guest service.- Utilize Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks.  Complete all Sales Force task requirements in a timely manner.  Review all monthly metrics with Manager of Player Development and set quarterly goals. - Develop and maintain technical skills to maximize use of patron data systems.- Establish a direct line of communication with all service departments for the purpose of caring for high-value players.- Monitor patron activity and profitability of all assigned players.- Through personal confidence and attentive, caring demeanor, manage all manners of guest service interaction.- Assist in all high-end events and other marketing promotions as needed.- Plan, administer, and host special events including pre-planning, organizing, setting up, and other related activities for the purpose of increasing gaming and generating revenue.- Maintain the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Effectively resolve guest opportunities and/or conflicts, in a fair and equitable manner.- Provide assistance to the Player Development Manager as needed.Essential Duties Relative to Performance Review:- Provide professional representation at internal and external meetings and events.- Create and maintain an environment of mutual and reciprocal trust, respect, and confidence within the department and when dealing with internal/external guests.- Maintain accurate and timely documentation of employee performance and department incidents.- Demonstrate abilities with PENN’s Leadership Competency Model that includes Visioning, Decisive Judgment, Leading Change, Business Acumen, Driving for Results, Guest Focus, Integrity, Resilience, Leading Teams, Coaching and Developing Others, and Relationship Management.- Ensure interactions with internal and external guests follow the guidelines of the “Red Carpet Customer Service” Program.- Adhere to all Corporate and local policies, procedures, and operating guidelines.- Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Other duties as assigned.
Job ID
2020-74740
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-LA-Baton Rouge
- Directly host high-end guests and maintain player development accounts to ensure regular contact with guests in order to build guest loyalty.- Circulate casino floor meeting new guests and greeting familiar guests by name to develop player base; encourage return visits and create customer loyalty by establishing and developing relationships with gaming customers.- Develop player base by promoting mychoice Club to qualified gaming guests; invite guests to utilize the amenities of the club in order to develop customer loyalty.- Award customer complimentaries based on gaming action and program guidelines.- Coordinate guest visits including meals and show reservations, and assist guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort.- Assist in the organization of special functions (parties, tournaments, etc.) and is responsible for preparing invitee lists and telemarketing efforts for special events, individual visits and/or obtain feedback on customer satisfaction.- Contact guests by calling, writing or making personal visits to increase trip frequency.Attend off property functions as a representative of the company in order to entertain or assist guests as required.- May act as a mentor to casino hosts and provide guidance on player development practices.- Oversee and coordinate guest limo and shuttle services to ensure timely guest pick up and drop off schedules.
Job ID
2020-74492
Category
Player Development
Casino Property
L' Auberge Casino & Hotel Baton Rouge
Job Locations US-LA-Lake Charles
GENERAL ACCOUNTABILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions. - Creates an atmosphere that induces guests to have L’Auberge Casino Resort as their casino/hotel of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service.- Hires, trains, motivates, evaluates and manages staff to ensure employees have adequate guidance and resources to achieve established objectives.- Establishes, implements and maintains department objectives, standards, guidelines, budget and processes to achieve proper department management.- Researches, analyzes and makes determinations regarding new equipment and amenities to ensure purchases are within budget, safety and service objectives.- Researches, evaluates and implements programs to promote facilities and profitability in all areas of responsibility.- Performs occasional hotel room inspections to ensure the consistent quality of room preparation and effectiveness of existing system.- Assists guests with issues that are beyond the control of supervisors, ensuring guests' satisfaction while operating within established guidelines and policies.- Coordinates with and advises department managers regarding purchase, inventory, quality and distribution of uniforms and ensures accurate inventory and maintenance of uniforms.- Conducts inspections and makes recommendations for necessary repairs in order to ensure cleanliness and proper operation and maintenance of equipment.  WORKING CONDITIONS/ESSENTIAL FUNCTIONS- Must be able to review and comprehend all necessary documentation.- Ability to communicate effectively with customers, as well as all levels of employees.- Operates in a working environment that is subject to varying levels of crowds, noise, vibrations, smoke, hazards and wet/humid conditions.  Proper safety precautions are taken.  Incumbents are at times subjected to hazards such as chemicals.- Must be able to use a computer keyboard, calculator, etc.- Ability to observe and direct actions of subordinates.
Job ID
2020-74627
Casino Property
L'auberge Lake Charles
Job Locations US-IN-East Chicago
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74496
Category
Hidden (15272)
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-ME-Bangor
- Responsible for directing overall Facilities operations for the property to include interior and exterior maintenance of all buildings and grounds, as well as mechanical systems and equipment to include utilities, refrigeration, HVAC, plumbing, electricity, natural gas, elevators, kitchen appliances, and televisions.- Responsible for the planning, execution, and management of day-to-day operations of current and future Construction/Engineering Projects for the property, working with Design and Construction department to satisfy the needs of the property.- Plans, directs, and coordinates activities of designated project to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters: Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, and allotment of available resources to various phases of project.- Coordinates operational changes to ensure the least amount of internal/external customer disruption.- Confers with consultants, regulators, and operations to provide technical advice and to resolve problems.- Coordinatse all activities with governmental, regulatory, or other agencies ensuring regulatory, internal controls, and policy and procedure compliance.- Responsible for capital expenditure requests and operating budgets.- Ensures consistent high quality standards are maintained in areas of responsibility.- Management accountability for all Facilities team members for day-to-day and long-term operations to include hiring, training, and developing employees which includes coaching, mentoring, and appropriate performance management up to and including separation.- Responsible for scheduling (planning, assigning, and directing work) to meet business demands.- Responsible for ensuring optimal operations during all business hours.- Implements training programs that ensure high quality service and safety.- Acts as a role model to other employees and always presents oneself as a credit to the company and encourages others to do the same.
Job ID
2020-74603
Position Type
Regular Full-Time
Category
Facilities/Marine
Casino Property
Hollywood Casino Bangor
Job Locations US-LA-Lake Charles
- Responsible for all maintenance on the casino vessel and systems.- Participates in emergency drills and training sessions.- Acts as the Response Team member to perform the fire, safety, and emergency procedures of the casino to ensure the safety of patrons, employees, and the property.- Meets the expected performance standards of each task assigned.- Maintains all equipment on board the vessel at a level commensurate with a premier gaming resort.- Ensures that all vessel machinery is maintained in a high state of readiness and that all systems are operational; notifies supervisor of necessary repairs.- Performs routine inspections and monitors all systems of the vessel; notes and corrects any discrepancies.- Completes cleaning duties and maintenance/repair tasks on the vessel.- Examines machinery for specified pressure and flow of lubrication.- Participates in renovation and construction projects.- Assists with casino plumbing concerns.- Monitors casino atmosphere; reports all temperatures and air quality to supervisor.- Performs all HVAC main filter changes, preventive maintenance, and repairs.- Assists supervisor in overhauling and adjusting machinery.- Stands watch in the event of any emergency.- Adheres to all regulations established by the Louisiana Gaming Control Board, Louisiana State Police Gaming, Code of Federal Regulations, and other applicable agencies pertaining to riverboat gaming and vessel operations.- Maintains department records, logs, and other necessary paperwork as well as engineering log to document pertinent data according to department policy.- Performs general cleaning duties to ensure adherence to cleanliness standards.- Maintains strict confidentiality in all company matters.
Job ID
2020-74712
Casino Property
L'auberge Lake Charles
Job Locations US-LA-Lake Charles
Job ID
2020-74800
Position Type
Regular Full-Time
Casino Property
L'auberge Lake Charles
Job Locations US-LA-Baton Rouge
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards- Resolves service issues according to the service recovery toolbox- Knows and promotes current casino events and programs and can give guests directions to all casino areas- Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
Job ID
2020-74297
Category
Food and Beverage
Casino Property
L' Auberge Casino & Hotel Baton Rouge
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.- Resolves service issues according to established guidelines.- Itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.- Completes assigned side work as directed.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Maintains strict confidentiality in all company matters.
Job ID
2020-74861
Position Type
Regular Part-Time
Casino Property
L'auberge Lake Charles
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.- Resolves service issues according to established guidelines.- Itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.- Completes assigned side work as directed.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Maintains strict confidentiality in all company matters.
Job ID
2020-74755
Position Type
Regular Part-Time
Casino Property
L'auberge Lake Charles
Job Locations US-PA-Philadelphia
- Analyze player behavior, interpret facts from the evidence shown, draw conclusions based on this review, and communicate your findings.- Analyze and interpret suspicious behavior including but not limited to, similar betting habits, heightened similarity in registration information including email address and/or username, device usage, IP ranges, bonus usage, etc.- Identify trends in withdrawals and deposits where players may be attempting to circumvent state and/or federal reporting protocols.- Serve as first point of contact for player claims of multiple-accounting, identity theft, responsible gaming, and unauthorized account usage.- Carefully monitor and prepare potential SAR and Fraud Reports for Risk Supervisor review.- Complete applicable workflows to meet player satisfaction criteria.- Liaise with Player Experience Associates whenever heightened Know Your Customer (KYC) checks are needed for suspicious players.HOW TO BE OUR MVP- Be data driven. Know the data; create a culture where data-driven decisions lead to the right outcomes.- Be analytical. Police the product; analyzing player behavior will be paramount.- Be accountable.  Adopt a customer-first mindset; follow through on all escalations in your care.- Be focused. Respond promptly with good grammar, punctuation, and attention to detail.- Be communicative. Over-communicate with the team.  Keep your finger on the pulse of the business. - Be helpful. Look for creative ways to assist and make the team more effective.- Be proactive. Continuously evaluate and identify opportunities for process improvement.- Be entrepreneurial. Test new development builds and provide feedback from the customer point of view.- Be organized. Juggle multiple priorities and projects at any given time ensuring deadlines are met.- Be adaptable. Must be available to work some holidays and weekends.
Job ID
2020-74247
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-LA-Lake Charles
The following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Provides direction for staff on assigned shift.- Assists with posting charges, and settling of folios for individuals and groups, if applicable, on assigned shift.- Addresses and manages complaints, grievances or concerns from team members on assigned shift.- Answers inquiries pertaining to hotel policies and services, and resolve occupants’ complaints while supporting all customer service programs on assigned shift.- Assists Hotel Manager in overseeing Hotel Operations to include though not be limited to: Front Desk, VIP Hotel, and Guest Services. - Assists in inspection of projects after completion for satisfactory results.- Assists Hotel Manager in maintaining all master and direct bill accounts.- Assists with management of daily arrivals and departures in reservation system on assigned shift.- Makes recommendations pertaining to hotel policies and services, and resolve occupants’ complaints while supporting all customer service programs.- Responsible for maintaining maximized occupancy and revenue for Hotel operations. - Makes recommendations for financial activities of Hotel such as setting room rates and policies/procedures.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-74775
Position Type
Regular Full-Time
Casino Property
L'auberge Lake Charles
Job Locations US-PA-Philadelphia
- Demonstrate best-in-class programming skills to develop highly innovative, high-impact, consumer-facing web apps.- Translate business requirements into thoughtfully architected, reusable code. - Squash bugs to make sure our user experience is unrivaled. - Collaborate with designers, product managers, project managers, ops engineers, QA engineers and various other teams and stakeholders to solve novel problems.- Communicate clearly and effectively using Github, Slack, Google Docs, ZenHub, and email.- Interact thoughtfully and professionally with everyone including non-technical colleagues.
Job ID
2020-74195
Position Type
Regular Full-Time
Category
Information Technology
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-CO-Black Hawk
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within their control, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the house person with department projects, as needed.
Job ID
2020-74841
Position Type
Regular Part-Time
Casino Property
Ameristar Black Hawk

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