Penn National Gaming, Inc.

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Search Results Page 30 of 49

Job Locations US-OH-Toledo
- Providing personalized service and uses guest name- Resolving service problems according to guidelines- Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promoting casino events and programs- Providing fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines- Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests- Handling money according to procedure- Working well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintaining clean and stocked workstation
Job ID
2020-74416
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-OH-Youngstown
- Providing personalized service and uses guest name- Resolving service problems according to guidelines- Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promoting events and programs- Providing fast (20 minute or less round time), friendly, professional beverage service to guests; carries full trays on every round- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines- Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests- Providing service of complimentary beverages including coffee and water  - Handling money according to procedure- Working well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and VLT supervisor- Maintaining clean and stocked workstation- Operating a cash register/POS System, ringing proper amount into the register and giving the guest the correct change; accounting for all cash and charge sales according to established procedures; maintaining integrity of all financial controls and responsibilities.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-78670
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-NV-Henderson
The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere .- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Maintaining established quality standards for timely food and beverage service.- Places order with bartender, inspects order for quality, collects and adds appropriate garnish, places on tray and serves to patrons - Upsells and suggestively sells menu items, specials and beverages at all times.- Performs prep tasks when not serving guests by helping to stock items or clean work areas. - Enforces customer limit regulations in a firm and courteous manner- Performs other job-related duties as assigned
Job ID
2021-78934
Position Type
Seasonal
Category
Other
Casino Property
M Resort
Job Locations US-MS-Bay St Louis
- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, F&B  Management- Maintains clean and stocked workstation
Job ID
2021-78480
Position Type
Seasonal-Full time
Category
Food & Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, F&B  Management- Maintains clean and stocked workstation
Job ID
2021-78988
Position Type
Seasonal
Category
Food & Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-WV-Charles Town
- Sells pari-mutuel tickets to patrons.- Cashes pari-mutuel tickets for patrons. - Summons security personnel to apprehend persons attempting to cash fraudulent tickets and underage bettors, or directs patron to supervisory personnel to resolve questions of ticket validity. - Requisitions additional cash as required. - Keeps daily balance sheet of amount and number of transactions. - Acts as a good will ambassador for Charles Town Races. - You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests.  This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2021-78287
Position Type
Regular Part-Time
Category
Racing Operations
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-FL-Longwood
- Operates assigned bank or window according to department and regulatory guidelines  - Completes all required shift paperwork according to internal control standards  - Counts down bank or window at end of each shift and reconciles to the draw amount  - Provides professional, courteous and sincere service to all guests - Efficiently and accurately processes all pari-mutuel wagers  - Efficiently and accurately pays out winners  - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner  - Presents oneself as a Credit to the company and encourages others to do the same - Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2021-77963
Position Type
Regular Part-Time
Category
Racing Operations
Casino Property
Sanford Orlando Off Track Wagering
Job Locations US-MI-Detroit
Responsible for providing prompt, friendly and courteous service of food and beverage to our VIP Guests. Responsible for the overall appearance of the Pantheon Lounge.- Describe all specials and items on the menu.- Interact with guests to take drink and food orders- Communicate with kitchen for food ordering- Ensure prompt delivery of food to the guest's table - Have working knowledge of liquor, beer, wine and food that is served at the property- Handle all checks and cash according to Standard Operating Procedures- Monitor all tables in the designated station to ensure superior guest service- Assist other servers to give exceptional personalized service.- Perform necessary side work.- Handle VIP Guests according to internal F & B policies and procedures.- Ensure safety, cleanliness and customer satisfaction.- Responsible for proper uniform attire and proper name tag.- Serve all food and beverages with proper garnishes.- Monitor all tables in your station for service and bussing of Tables.- Maintaining the Buffet Area and lounge for cleanliness.- Maintaining Proper Food levels in the Buffet Area.- Notify the kitchen when food is running low.- Serve beverages to guests in the lounge areas when needed.- Complete tasks dictated by the Supervisor/Team Leader on duty.- Perform other job-related duties as assigned.
Job ID
2021-77994
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Greektown Casino Hotel
Job Locations US-CO-Black Hawk
- Responsible for Front Desk operations overnight, including overseeing Front Desk agents, Telecommunications, and Bell staff in the performance of their duties. - Provides direction and support for all staff members in order to achieve department goals and objectives. - Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards. - Oversees customer check-in/check-out. - Conducts all cash handling in accordance with established policy and monitors variances daily. - Monitors telephone communication via call monitoring system. - Authorized to verify pre-approved room comping levels and authorized to change incorrect information. - Processes discrepancy reports, rate variations, and Credit reports. - Works with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy. - Coordinates ViP arrivals and ensures all arrangements have been confirmed prior to arrival. - Ensures all eligible card holders are pre-registered, and room is checked prior to arrival. - Monitors volume to ensure fast, friendly, and efficient service. - Ensures that guest problems/complaints are managed in an effective, courteous manner. - Performs the night Audit for date roll. - Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information. - Performs duties of Front Desk agents and other Front Desk and Services team members as needed. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-78295
Starting Salary
USD $17.00/Hr.
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles.- Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked.- Carves meats, portions food and serving plates, adds sauces, and garnishes serving to fill orders.- Washes, peels, cuts and shreds vegetables and fruits to prepare them for use.- Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting).- Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.- Performs all other related and compatible duties as assigned.- Must be familiar with and have exposure to prep list.- Take inventories.- Must complete county health department class and attain certification.- Exhibit knife skills, classic cuts and sharpening.- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter.- Meet department uniform, appearance, and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2020-76203
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities.- Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free. - Performs all other related and compatible duties as assigned.- Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness.- Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed.- Accountable for meeting or exceeding all state and Company sanitation requirements (ServSafe). - Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting). - Monitoring/implementation of garbage separation and disposal as per standards. - Partners with Sous Chef to coordinate work flow during shift to meet business demands and ensure customer satisfaction.  - Acts as a role model to other employees and always presents oneself as a Credit to the Company and encourages others to do the same.- Must acquire all necessary skills to act as Sous Chef within 18 months. - Write prep list and take inventory.
Job ID
2021-78364
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Performs all other related and compatible duties as assigned. - Ability to perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed. - Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met. - Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness. - Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles. - Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods. - Adds seasoning to foods during mixing or cooking. - Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked. - Carves meats, portions food and serving plates, adds gravies and sauces, and garnishes serving to fill orders. - Washes, peels, cuts and shreds vegetables and fruits to prepare them for use. - Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting). - Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.  - Acts as a role model to other employees and always presents oneself as a Credit to the Company and encourages others to do the same. - Must be familiar with and have exposure to prep list. - Must complete county health department class and attain certification. - Assist in operation of other food and beverage venues as needed. - Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed. - Adhere to all company policies and procedures. - Adhere to all gaming laws and regulations. - Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter. - Meet department uniform, appearance, and grooming requirements. - Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2021-78379
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Columbus
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner. - Develop, maintain and manage training programs. - Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues. - Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products. - Ensure that freshness by directing and overseeing the rotation of items and storage at appropriate temperatures. - Develop and suggest recipes and products in order to maintain a leading edge in the industry. - Develop menus for catering and sales. - Safe and efficient use of all kitchen equipment. - Assist in operation of other food and beverage venues as needed. - Handle customer complaints and support all customer service programs. - Support, implement, administer and manage standards of excellence among team members. - Understand and adhere to regulatory, department and company policies and procedures. - Make determinations regarding types of products, materials, supplies, or tools to be used. - Supervise and manage attendance and time records of team members. - Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction. - Supervise and manage the work processes or procedures of team members. - Conduct individual or group pre-shift meetings with team members and provide daily positive feedback. - Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination. - Protect and preserve assets of the company. - Understand and adhere to all bargaining unit agreements. - Attend all departmental and company training programs or meetings as directed. - Compile information, complete and submit reports as needed. - Adhere to all company policies and procedures. - Adhere to all gaming laws and regulations. - Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements. - Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2021-78131
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Columbus
Job Locations US-PA-Philadelphia
ESSENTIAL DUTIES AND RESPONSIBILITIES  - Strategize, develop, build, and maintain cross-channel conversion tactics across Penn National Gaming and Barstool Sports databases- Assistance with the tagging and tracking of all paid, owned, and earned media for analysis and optimization- Deeply understands brand voice, tone, and overall personality to ensure a holistic and omni-channel experience, with zero diminished experience wherever the player choses to interact across paid media efforts- Collaborate with the Marketing User Acquisition team on building retargeting strategies- Frequently check the performance of paid, owned, and earned mentions to find insights and learnings that will continually improve performance- Advises the marketing organization on best practices in database acquisition to influence creative development, audience segmentation, and overall media mix (with a regular cadence of iterations & updates)- Partner with internal and external creative resources for development of assets to assist with omnichannel promotional opportunities- Continual focus on developments and changes across the media industry to sharpen acquisition campaigns; looking within the gaming industry and outside of the industry for inspiration - Collaborate at both micro & macro campaign/promotion levels with CRM, analytics, creative, product, and customer services organizations- Ensures all database conversion tactics are in line with State regulatory requirements- Execute in an intense, fast-paced, and highly iterative environment
Job ID
2021-79250
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-MO-St. Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.- Resolves service issues according to established guidelines.- itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.- Completes assigned side work as directed.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Maintains strict confidentiality in all company matters.
Job ID
2021-78994
Position Type
Seasonal-Full time
Category
Food & Beverage
Casino Property
River City Casino & Hotel
Job Locations US-OH-Youngstown
- Must enforce the Racing Commission Rules of Racing while on the racetrack, writing reports of all violations that take place while on duty.- Arrives on sound trained horse at the appointed time to lead procession of horses in post-position order to starting gate.- Leads or trails the post parade of each live race, keeping horses in line for the parade and releasing them for "warm up" before the race.- If requested, arrives on suitable pony ready for work at the appointed time for opening the track for training during training hours.- Rides after runaway horse to aid rider to regain control.- Catches any loose horses on the track while on duty.- Diverts riders from competitor involved in accident on racetrack.- Assists horse ambulance workers to remove injured horse from track.- Must be available to work for any training or racing hours.- Grooms and cares for own horse.- Directly supervises all riders/pony personnel while they are on the track. - Carries out supervisory responsibilities in accordance with the Racing Commission Rules of Racing policies and applicable laws. - Responsibilities include addressing complaints and resolving problems.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-78889
Position Type
Seasonal
Category
Racing Operations
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-MO-St. Louis
Job ID
2021-79097
Position Type
On-Call
Category
Security, Surveillance & EMT
Casino Property
River City Casino & Hotel
Job Locations US-MO-St. Louis
- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Monitoring the floor to ensure guest safety 
Job ID
2021-78858
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
River City Casino & Hotel
Job Locations US-MA-Plainville
.
Job ID
2021-79009
Position Type
Regular Part-Time
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Engages in friendly conversations with guest whenever possible. - Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant. - Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards. - Completes any reasonably requested job duty or any reasonable request made by manager or management personnel. - Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service. - Knows and promotes current property events and promotions. - Thanks customers, invites them back, wishes them luck.
Job ID
2021-79026
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino

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