Penn National Gaming, Inc.

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Search Results Page 29 of 34

Job Locations US-LA-Baton Rouge
- ResponsIble for Slot Performance operatIon for assIgned shIft for the company whIle promotIng Internal and external guest development� - MaIntaIns communIcatIon between departments, promotes guIdance for teamwork, encourages employee Ideas and feedback, and mentors and Instructs technIcIans - ResponsIble for coordInatIng work flow durIng shIft to meet busIness demands and ensure customer satIsfactIon�� - ResponsIble for the overall IntegrIty of daIly operatIons, ensures complIance wIth all regulatory, Internal control, and polIcIes and procedures - Performs technIcIan job responsIbIlItIes tHRoughout shIft - Performs all other related and compatIble dutIes as assIgned�
Job ID
2020-76637
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-WV-Charles Town
- $16.00 per hour and $1500.00 Sign-on Bonus Eligible- Internal applicants are not eligible for Sign-on Bonus- Troubleshoot and repair any and all related equipment without assistance - Analyze manufacturer's design flaws and recommend solutions.- Perform job duties in a safe manner; report any potential safety hazards to management staff.- Performs repairs and preventative maintenance of all gaming machines, and other technical equipment or operations related equipment, including cleaning machines and overhauls.- Answers service calls and notify proper personnel to service customer if the Technician cannot address the problem.- Observe all video lottery regulations and company policies and procedures.- Maintain the integrity of the operation and related equipment and secure all company assets and property at all times.- Responsible for the security of keys, radio and data system cards.   - Responsible for completing all regulatory and company operational logs/forms correctly, i.e, meal books- Work with other Technicians, Management Staff and Floor Attendants to insure gaming machines, and data system monitoring equipment are in proper working order and all customer needs are satisfied.- Complete video lottery terminal Inactive Machine logs, parts logs, etc.- Tag repairable parts noting appropriate information.- Circulate through the assigned area replacing broken or burned out bulbs and other gaming machine parts.- Will advise Management Team in developing/teaching advanced electronic repairs.- Assist patrons by explaining how the video lottery terminal plays and pays, directions and other requests.- You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2021-80453
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Collects and counts the currency from the casino on a daily basis.- Ensurse soft currency is accounted for and recorded in accordance with company policies and procedures.- Ensures company assets are properly accounted for and secured.- Manually counts large amounts of currency.- Accounts for all Table Games documentation.- Operates a currency counting machine.- Ability to function with secured access for ingress/egress to Count Room.- Attends departmental and company meetings as required.
Job ID
2021-82808
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Aurora
Job Locations US-PA-Philadelphia
- Define approach to testing complex systems- Design, plan, execute, monitor, and improve testing process- Meet deadlines and work independently- Monitor crash reports, alert teams to critical bugs, and open tickets with the appropriate teams- Serve as the gatekeeper for mobile and web deployment; coordinate a go/no-go sign-off- Oversee and ensure the quality of test plans, test cases, test matrix, and bug reporting- Script and develop testing scenarios in a broad range of programming languages
Job ID
2020-74206
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-WV-Charles Town
SUMMARYSupervises and coordinates activities of Cooks and other workers engaged in preparing and cooking foodstuffs at Hollywood Casino at Charles Town Races by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.- Must adhere to food and beverage policies as well as providing ACES Guest Service, observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed. - Assists with updating recipes and costs of goods sold - Gives instructions to cooking personnel in fine points of cooking. - Orders, stocks and inventories food product. - Cooks and carves meats, and prepares dishes, such as sauces, during rush periods and for banquets and other social functions. - Adhere to all safety and sanitation regulations - Assumes responsibility for kitchen in absence of Room Chef and Executive Chef. - Maintains valid WV racing license, Food Handlers permit and TIPS certificationsSUPERVISORY RESPONSIBILITIES- Directly supervises 10 to 20 employees. - Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Job ID
2021-83381
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Oversees the production and management of all food safety standards.- Executes recipes approved by the Executive and/or the Production Chef.- Identifies cost savings ideas and suggestions for implementation.- Observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed.- Instructs Culinary staff in cooking methods for continuous improvement.- Attends departmental and company meetings as required.- Directly supervises: Sportsbar Cooks and Production Cooks.- Executes or participates in:- Interviewing, hiring, and training team members- Planning, scheduling, assigning, and directing work- Appraising performance- Rewarding, disciplining, and separating team member employment- Maintains accurate departmental records- Making recommendations for promotions- Making recommendations for improving operational efficiencies- Manages guest and team member complaints 
Job ID
2021-80650
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-PA-York
Ability to follow all recipes and control procedures. Responsible for maintaining consistent attendance and performance records. Maintain food cost within budgeted parameters. Control portion size, minimize waste and present menu items according to specifications. Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations. Prepare weekly schedules and control labor costs. Educate, train, and manage cooks to follow policies and standards. Maintain positive guest relations. Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food. Perform all culinary job functions within immediate area when necessary. Maintain positive guest relations Maintain daily cash control Ability to perform POS functions when necessary
Job ID
2021-82667
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino York
Job Locations US-LA-Lake Charles
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists and ensures kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records. - Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-82211
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-PA-Grantville
- Ability to follow all recipes and control procedures. - Responsible for maintaining consistent attendance and performance records. - Maintain food cost within budgeted parameters. - Control portion size, minimize waste, and present menu items according to specifications. - Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations. - Prepare weekly schedules and control labor costs. - Educate, train, and manage Cooks to follow policies and standards. - Maintain positive guest relations. - Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food. - Perform all culinary job functions within immediate area when necessary.
Job ID
2021-81941
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-OH-Toledo
- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities - Administering all aspects of food preparation ensuring kitchen is clean, well stocked and oblem-free - Recommending changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient  preparation of all food related item - Performing the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed - Meeting or exceeding all State and Company sanitation requirements (ServSafe) - Supporting safety and accident prevention programs (knife handling, proper lifting)  - Monitoring/implementing garbage separation and disposal as per standards  - Coordinating work flow during shift to meet business demands and ensure customer satisfaction   - Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues  - Presenting oneself as a Credit to Company and encourages others to do the same  - Performing all other related and compatible duties as assigned
Job ID
2021-83106
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-LA-Baton Rouge
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
Job ID
2021-81997
Position Type
On-Call
Category
Marketing & Entertainment
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-WV-Charles Town
- $1,500 sign-on bonus (internal applicants not eligible)- Starting pay: $14.50/hour- Reports to Lead Cook, and works with Cooks for job assignments for the day.- Must be able to work a flexible schedule including evenings, weekends, and holidays.- Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Must have understanding of food cost formulas.- Prepares, seasons, and cooks soups, meats, vegetables, desserts, and other food stuffs for consumption in dining areas at the Hollywood Casino at Charles Town Races.- Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles.- Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked.- Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders.- Washes, peels, cuts, and sHReds vegetables and fruits to prepare them for use.- Butchers chickens, fish, and shellfish.- Cuts, trims, and bones meat prior to cooking.- Bakes bread, rolls, cakes, and pastries.- Ensures kitchen is clean and organized upon closing.- Any task assigned by Lead Cook, Sous Chef, Room Chef and/or Restaurant Manager.
Job ID
2021-82626
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-WV-Charles Town
- $1,500 sign-on bonus (internal applicants not eligible)- Starting Rate of Pay: $17.50/hour- Must be available to work evenings/nights, weekends and holidays.- Monitor and supervise Sports Book team for adherence to company policies, procedures, Title 31 and minimum internal control standards, and applicable jurisdiction regulations and laws.- Close out tellers at the end of their shifts, ensuring that all money and supporting documentation has been accounted for and secured appropriately. - Verifying cash drawers, complete reports, rate casino customer activity, and monitor sports book for suspicious activity- Prepare and stock all the daily sports sheets. - Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements.- Explain wagering rules, including betting lines and odds, and procedures to guests as needed.- Notify leadership team of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Updates and maintains all customer sheets.- Monitors all monies being wagered and updates the betting odds according to policy.- Handles guest disputes quickly and effectively within the level of their authority.- Assists with training, developing, measuring performance, disciplining, and/or scheduling employees.- Promotes safety awareness to minimize work related injuries.- Maintains knowledge of property information.- Other job-related duties as requested.- You are required to follow PPE and safety guidance designed to safeguard you, your fellow team members, and guests. 
Job ID
2021-82653
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-IL-Alton
- Effectively respond to Supervisor’s requests in all areas of guest interaction and guest concerns.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures- Explain wagering rules, including betting lines and odds, and procedures to guests- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of superior guest service.  Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
Job ID
2021-79525
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Alton
Job Locations US-MS-Tunica Resorts
- Writes, verifies, and makes payments on tickets for race and sports wagers in accordance with established guidelines. - Keeps daily balance sheet of amount and number of transactions. - Maintains an accurate cash bank for assigned shift and responsible for accepting payment and making correct change when necessary. - Stocks Race & Sports Book Teller stations with necessary supplies and keeps all stations neat and clean. - Makes accurate payments on winning tickets in accordance to established guidelines. - Maintains and reconciles bank for assigned shift according to variance policy. - Explains wagering rules, including betting lines and odds, and procedures to guests. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Ensures compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements. - Notifies Leadership of escalated or prevalent guest issues/concerns and any apparent suspicious activity. - Maintains knowledge of property information. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-83216
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Tunica
Job Locations US-PA-Philadelphia
- Work with retail sportsbook partners to ensure all compliance matters are adhered- Liaise with internal teams and external partners for planning efforts to support new sportsbook openings across the Penn National portfolio, and other external B2B opportunities Penn Interactive pursues- Team with the Director of New Market Operations and Compliance Project Manager to work across teams to assist planning for new interactive sportsbook/casino initiatives- Track and monitor critical items provided by third parties, such as retail sportsbook equipment providers- Aid with the development and maintenance of compliance recordkeeping and various evolving documents- Proactively identify and anticipate issues that may negatively impact business and make the necessary changes to flag these to relevant stakeholders- Actively research industry compliance regulations and policies and provide feedback to the relevant internal and external partners- Partner with other departments as needed to support the organization’s needs
Job ID
2021-81767
Position Type
Regular Full-Time
Category
Legal, Audit, Compliance & Risk
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-CO-Black Hawk
Starting pay $14.00/hr. plus tips  •Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.• Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.• Write Sports tickets in an accurate and timely manner.• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures• Explain wagering rules, including betting lines and odds, and procedures to guests• Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SAR) requirements• Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.• Create and enter player tracking cards• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity• Perform other job-related duties as requested.• Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-81889
Starting Salary
USD $14.00/Hr.
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-PA-York
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations. Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary. Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean. Write Sports tickets in an accurate and timely manner. Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs. Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures Explain wagering rules, including betting lines and odds, and procedures to guests Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.  Offer information on activities, etc., and direct guests for further information as necessary. Create and enter player tracking cards Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity Perform other job-related duties as requested
Job ID
2021-82434
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino York
Job Locations US-IL-Aurora
ESSENTIAL DUTIES AND RESPONSIBLITIES: The following and other duties may be assigned as necessary:  - Effectively respond to Supervisor’s requests in all areas of guest interaction and guest concerns. - Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations. - Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary. - Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean. - Write Sports tickets in an accurate and timely manner. - Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs. - Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures - Explain wagering rules, including betting lines and odds, and procedures to guests - Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of superior guest service.  Offer information on activities, etc., and direct guests for further information as necessary. - Create and enter player tracking cards - Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity Team members may be required to perform duties outside of their normal job description where, in the company’s judgment, it is necessary in the interest of efficiency, productivity or improved guest service. 
Job ID
2021-82381
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Joliet
ESSENTIAL DUTIES AND RESPONSIBLITIES:The following and other duties may be assigned as necessary:- Effectively respond to Supervisor’s requests in all areas of guest interaction and guest concerns.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for their shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures- Explain wagering rules, including betting lines and odds, and procedures to guests- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of superior guest service. - Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activityTeam members may be required to perform duties outside of their normal job description where, in the company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-83099
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Joliet

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