Penn National Gaming, Inc.

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Search Results Page 29 of 37

Job Locations US-PA-Philadelphia
- Demonstrate best-in-class programming skills to develop highly innovative, high-impact, consumer-facing web apps.- Translate business requirements into thoughtfully architected, reusable code. - Squash bugs to make sure our user experience is unrivaled. - Collaborate with designers, product managers, project managers, ops engineers, QA engineers and various other teams and stakeholders to solve novel problems.- Communicate clearly and effectively using Github, Slack, Google Docs, ZenHub, and email.- Interact thoughtfully and professionally with everyone including non-technical colleagues.
Job ID
2020-75481
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Grantville
- Prepares accounting work papers and other supporting data in a concise, organized, and referenced manner with a proper Audit trail documented. - Researches and gathers accounting and analytical data that supports conclusions that are presented as final. - Maintains confidentiality over all financial data. - Completes assignments within the specified time limits with ability to adapt to changing circumstances. - Reviews processes and recommends improvements related to internal controls and procedures. - Recognizes the applicability of certain data and information among departments and promotes the exchange of these results between the departments. - Communicates deviations to internal controls along with timeliness of required tasks to be completed. - Develops processes and procedures for challenging the reasonableness of the daily accounting work in an efficient, cost effective manner.
Job ID
2021-82155
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-LA-Bossier City
SUMMARYThe Senior Accountant is responsible for assisting with the monthly close as well as applying generally accepted accounting principles while working with, and analyzing, property financial information.  ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Assists with and ensures accurate and timely completion of the monthly close, including addressing any issues that may arise. Provides input for corrections and process improvements as needed.- Maintains accounting records in accordance with Generally Accepted Accounting Principles (GAAP) and company policy.  - Analyzes and/or posts monthly recurring and non-recurring journal entries. Analyzes and/or prepares supporting work papers. Makes corrections as needed and makes recommendations for process improvement to Controller.- Initiates month-end journal entries.- Completes detailed month-end account reconciliations for the complex trial balance accounts, and reviews prepared reconciliations as needed.- Prepares monthly analyses on complex trial balance accounts.- Responsible for tracking daily banking activities and banking reconciliations.- Researches variances to budget and any unexpected movement in the trial balance.- Ensures the validity of all adjusting and accrual entries.- Monitors and analyzes the monthly activity of the payroll and benefit-related accounts.- Provides training to new and existing staff.- Analyzes financial information to summarize and interpret current and projected company financial results for Finance and property leadership.- Ensures documentation, including appropriate sign-offs, is completed for all key controls, and coordinates requests with internal and external auditors.- Assist with inter-company transactions between properties.- Responsible for the administration of fixed assets and preparation of the Roll Forward (including, but not limited to, additions, disposals, and monthly depreciation).- Responsible for completion of certain monthly and quarterly analytics.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance rules and regulations within area of responsibility and reporting potential issues to management.
Job ID
2021-83033
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Margaritaville Resort Casino
Job Locations US-PA-Philadelphia
- Take new features head-on. Go through detailed user-stories / tasks and build new UX / UI using native Swift.- Maintain the networking and data library written in Swift.- Squash bugs to make sure our user experience is unrivaled.- Build scalable and highly optimized code.- Collaborate with various stakeholders to solve innovative problems utilizing out-of-the-box solutions.- Be on top of WWDC announcements and leverage new iOS features in our app portfolio.
Job ID
2021-82849
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-NJ-Cherry Hill
- Lead and manage the Continuous Improvement Team to ensure PI is able to meet key deadlines and business objectives as the operation scales into new jurisdictions- Analyze current business processes in the operation and drive change by introducing process improvement measures where needed- Manage the development of an internal quality assurance program for the operation- Develop short, medium- and long-term strategies for areas of the operation including Launch Readiness, Continuous Improvement, Player Experience, Risk and PaymentsDelegate analyst resources to perform operational gap analysis on new state regulations as PI prepares to launch in new jurisdictions- Manage and execute on business continuity procedures and gather feedback from relevant department stakeholders - Lead all project management efforts across departments in the Cherry Hill operations center - Manage Ad –hoc projects and monthly health checks on existing Standard Operating Procedure and Internal Control effectiveness- Partner with business stakeholders to identify additional reporting needs for the operation and manage third party partners in the development these reporting deliverables- Build quality assurance program for the Cherry Hill Operations center and assume overall accountability in oversight of the program- Audit all KPIs across the Cherry Hill Operation and hold Risk & Payments and Player Experience Departments accountable - Responsible for all operational and procedural quality assurance protocols for all verticals in PI- Oversee Team Member development and learning to ensure engagement and retention of Team Members- Make recommendations for staffing, including interviewing and hiring new Team Members- Promote accountability of all team members by coaching, delivering constructive feedback, and conducting performance evaluations (including disciplining, coaching, and counseling).- Identify issues, and develop solutions and solve, with the Compliance Team, when gaps are uncovered in operational processes and procedures- Monitor progress on all newly introduced policy and procedural changes, and pivot as necessary where gaps exist.- Work with other business leaders to implement and improve procedures to ensure organizational efficiencies.- Perform other duties as assigned. 
Job ID
2021-81080
Position Type
Regular Full-Time
Category
Interactive Gaming & Product/Project Management
Casino Property
Penn Interactive Ventures - NJ
Job Locations US-OH-Columbus
*This role is pending regulatory approval.- Performs comprehensive analysis of CRM campaign and market research data.  Makes recommendations for improvement and delivers information based upon analysis findings.- Utilizes business intelligence reporting tool and SQL to construct marketing performance analytics as required. - Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs. Makes recommendations for campaigns based upon findings.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Partners with the Director to lead the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies. - Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function. - Prepares analysis for measuring marketing performance across the property including but limited to areas of CRM Marketing, customer loyalty program, promotions, amenity offers, internet/social media engagement.- Serves as a liaison between business units and Project Team in all areas of support and enhancements. - Leads the analysis and business requirement gathering to develop detailed functional requirements for project scopes. - Creates clear, concise, and complete functional specifications and requirements documents.- Collaborates with BI team to test and verify that solutions will be successful.- Maintains current knowledge of emerging CRM (i.e. Salesforce or Tableau), app technologies, and solutions. - Provides training support to end users of business intelligence reporting and CRM tools as needed.- Maintains CRM dashboards. Troubleshoots as needed and escalates issues to Manager.- Performs data mining for campaigns and audits according to established guidelines. Presents information and makes recommendations for improvement. - Develops database queries for counts and lists of records based upon real time analytics. Runs queries and develops detailed reporting upon findings.  Makes recommendations for database improvement.- Prepares ad-hoc reporting.- Identifies performance opportunities across marketing initiatives. Develops and presents recommendations for improvement.- Creates presentations for budget meetings and operational reviews.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-79105
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Columbus
Job Locations US-PA-Philadelphia
- Being part of our on-call rotation to ensure the availability of our service.- Support the SRE team in the development of workflows, bug triage, roadmaps and multi-project updates.- Develop and maintain internal tools and services to monitor production jobs to ensure they execute as expected. - Proactively monitor application and infrastructure alerts and be able to react quickly.- Build automation around monitoring/alerting to improve mean time to acknowledge or help the stack self-heal- Identify weaknesses and support and dive into fixing them- Work closely with our vendors after incidents to help resolve and support escalation- Assist other teams as issues present themselves in either their code base or infrastructure
Job ID
2021-80276
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-OH-Toledo
- interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner - Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area - Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion - Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed - Making coffee or tea as needed - Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station - Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction  - Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators - Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe) - Adhering to regulatory, safety, departmental and company policies - Supporting safety and accident prevention programs (non slip footwear, proper lifting) - Presenting oneself as a Credit to Company and encourages others to do the same  - Performing all other related and compatible duties as assigned
Job ID
2021-83456
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-IL-Aurora
- Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy- Communicate accurate detail of all menu items and preparation methods as necessary - Operating a POS system- Assists with overall room functions by performing duties that include cleaning, bussing, and resetting tables, menus, and rolling silverware as needed- Maintains a clean and stocked workstation in accordance with established health and safety guidelines- Attends departmental and company meetings as required- Performs all job functions in conjunction with the guidelines described in the department standard operating procedures manual- Other duties as assigned
Job ID
2021-83032
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Server for our Sports Bar to join our team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests. - Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank. - Provide table service to customers according to department standards. - Follow appropriate food handling procedures to ensure safe, quality products. - Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards. - Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation. - Meet department uniform, appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.  
Job ID
2021-78059
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-OH-Youngstown
- $600 SIGN ON BONUS - interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner - Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area - Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion - Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed - Making coffee or tea as needed - Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station - Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction  - Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators - Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe) - Adhering to regulatory, safety, departmental and company policies - Supporting safety and accident prevention programs (non slip footwear, proper lifting) - Presenting oneself as a Credit to Company and encourages others to do the same  - Performing all other related and compatible duties as assigned - Operating a cash register/POS System, ringing proper amount into the register and giving the guest  the correct change; accounting for all cash, charge and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities
Job ID
2021-80309
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-OH-Toledo
- interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner - Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area - Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion - Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed - Making coffee or tea as needed - Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station - Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction  - Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators - Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe) - Adhering to regulatory, safety, departmental and company policies - Supporting safety and accident prevention programs (non slip footwear, proper lifting) - Presenting oneself as a Credit to Company and encourages others to do the same  - Performing all other related and compatible duties as assigned
Job ID
2021-81691
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-PA-Grantville
- Acknowledge guests with a warm verbal greeting and eye contact, in accordance with our Red Carpet Customer Service training, present menus, and promptly take order. - Establish rapport with guests providing outstanding customer service and creating a friendly and fun atmosphere in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Act as guide of guest's dining experience/ambassador of good will. - Prepare restaurant and table for service. - Manage assigned section and provide superb service following the service standards. - Show enthusiasm towards guest and product. - Help fellow servers; maintain a team mentality.  - Accurate computer input of orders and delivery of food, wine, and beverages. - Reconcile checks, thank guest, and invite them back. - Clear and reset tables. - Maintain awareness of guest alcohol intake in accordance with RAMP guidelines. - Stock side stations throughout the shift; perform opening/closing side work.
Job ID
2021-82106
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-York
Greet and verbally acknowledge each guest promptly Guide of guest's dining experience / ambassador of good will Prepare restaurant and table for service Manage their section and provide superb service following the service standards Show enthusiasm towards guest and product Help follow servers; maintain a team mentality Accurate computer input of orders and delivery of food, wine and beverages Reconcile checks, thank guest and invite them back Clear and reset tablesMaintain awareness of guest alcohol intake in accordance with RAMP guidelines Stock side stations throughout the shift; Perform opening/closing side work
Job ID
2021-82749
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino York
Job Locations US-PA-York
Greet and verbally acknowledge each guest promptly Guide of guest's dining experience / ambassador of good will Prepare restaurant and table for service Manage their section and provide superb service following the service standards Show enthusiasm towards guest and product Help follow servers; maintain a team mentality Accurate computer input of orders and delivery of food, wine and beverages Reconcile checks, thank guest and invite them back Clear and reset tablesMaintain awareness of guest alcohol intake in accordance with RAMP guidelines Stock side stations throughout the shift; Perform opening/closing side work
Job ID
2021-82750
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino York
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions- Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards- Completes any reasonably requested job duty or any reasonable request made by manager or management personnel- Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service- Knows and promotes current property events and promotions- Thanks customers, invites them back, wishes them luck
Job ID
2021-81512
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions- Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards- Completes any reasonably requested job duty or any reasonable request made by manager or management personnel- Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service- Knows and promotes current property events and promotions- Thanks customers, invites them back, wishes them luck
Job ID
2021-81513
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-IL-Aurora
- Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy- Promoting casino events and programs- Resolving service problems according to procedures- Providing fast, friendly, professional beverage service to casino guests and beverage servers in accordance with company standards- Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with servers, and presenting drinks to guests or servers as required- Slicing and pitting fruit as required- Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures- Operating a cash register/POS System, ringing proper amount into the register, and giving the guest or server the correct change; accounting for all cash, charge, and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.- Handles to-go orders- Maintaining a clean and stocked workstation in accordance with established health and safety guidelines- Performs all job functions in conjunction with the guidelines described in the department standard operating procedures manual- Other duties as assigned
Job ID
2021-83027
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Alton
- This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service. - Understand and adhere to all company standards, policies and procedures - Completes required training and development objectives within the assigned time frame - Projects a positive image of the company at all times - Ability to collaborate and work within a team-oriented environment - Ability to accurately prioritize, organize and complete multiple tasks - Handle Slot Machine malfunctions. - Assist Route Service Manager. - Verify customer payouts. - Complete required paperwork in a timely manner. - inform Route Service Managers of Gaming machine problems. - Provide outstanding team member and customer relations. - Assist customers with questions and complaints regarding slot machines. Provide answers and explanations, and rectify problems as appropriate. - Meet attendance guidelines of the job and adhere to regulatory, department and company policies. - Keep work areas clean and free of safety hazards, debris and litter. - Perform all job duties in a safe and responsible manner. - All other duties and/or responsibilities as assigned
Job ID
2021-82496
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Prairie State Gaming
Job Locations US-IL-Quad Cities
- This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service. - Understand and adhere to all company standards, policies and procedures - Completes required training and development objectives within the assigned time frame - Projects a positive image of the company at all times - Ability to collaborate and work within a team-oriented environment - Ability to accurately prioritize, organize and complete multiple tasks - Handle Slot Machine malfunctions. - Assist Route Service Manager. - Verify customer payouts. - Complete required paperwork in a timely manner. - inform Route Service Managers of Gaming machine problems. - Provide outstanding team member and customer relations. - Assist customers with questions and complaints regarding slot machines. Provide answers and explanations, and rectify problems as appropriate. - Meet attendance guidelines of the job and adhere to regulatory, department and company policies. - Keep work areas clean and free of safety hazards, debris and litter. - Perform all job duties in a safe and responsible manner. - All other duties and/or responsibilities as assigned
Job ID
2021-81839
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Prairie State Gaming

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