Penn National Gaming, Inc.

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Search Results Page 27 of 37

Job Locations US-LA-Harvey
- Reports to the Assistant Captain of the Watch any violations of USCG regulations, Louisiana Gaming Commission regulations, or unsafe conditions as it pertains to riverboat gaming. - Participates in training with the deck crew on emergency procedures, safety, seamanship, and other training. - Ensures that safety equipment is provided, and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials. - Responsible for the cleaning of the vessel interior and exterior (focus on detail cleaning, trash removal, and detail cleaning of restrooms). - Performs various tasks involved in the maintenance and upkeep of vessel and equipment; this includes cleaning, preventive maintenance, and the making of minor repairs to equipment. - Responsible for line handling, adjustment of winches, use of hydraulic ramps, and other tasks related to mooring of the vessel. - Executes tasks as assigned by the Assistant Captain of the Watch. - Maintains strict confidentiality in all company matters.
Job ID
2021-77832
Position Type
Regular Full-Time
Category
Hidden (17820)
Casino Property
Boomtown New Orleans
Job Locations US-LA-Harvey
- Reports to the Assistant Captain of the Watch any violations of USCG regulations, Louisiana Gaming Commission regulations, or unsafe conditions as it pertains to riverboat gaming. - Participates in training with the deck crew on emergency procedures, safety, seamanship, and other training. - Ensures that safety equipment is provided, and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials. - Responsible for the cleaning of the vessel interior and exterior (focus on detail cleaning, trash removal, and detail cleaning of restrooms). - Performs various tasks involved in the maintenance and upkeep of vessel and equipment; this includes cleaning, preventive maintenance, and the making of minor repairs to equipment. - Responsible for line handling, adjustment of winches, use of hydraulic ramps, and other tasks related to mooring of the vessel. - Executes tasks as assigned by the Assistant Captain of the Watch. - Maintains strict confidentiality in all company matters.
Job ID
2021-77814
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Boomtown New Orleans
Job Locations US-LA-Bossier City
- Creates a positive guest experience. Smiles, and is helpful and friendly at all times.- Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.- Greets guest(s) cordially when seated at a table.- Assists guest(s) in any way possible to ensure customer satisfaction.- Adheres to sanitation rules and regulations.- Keeps station stocked with necessary supplies at all times. Maintains inventory of paper goods by keeping shelves organized and notifying Supervisor of need.- Conducts any other related duties as assigned by Supervisor.- Clears and wipes tables and chairs. Wipes down side stations.- Assists servers in resetting their tables as needed.- Breaks down bus pans at dish machine area.- Sorts all items.- Spot sweeps buffet for food debris.- Attends daily pre?shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2020-74614
Position Type
Regular Part-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Creates a positive guest experience. Smiles and is helpful and friendly at all times.- Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.- Greets guest(s) cordially when delivering items to the table or tables.- Assists guest(s) in any way possible to ensure customer satisfaction.- Adheres to sanitation rules and regulations.- Keep station stocked with necessary supplies at all times. Maintains inventory of paper goods, trays, plates, and bowls by keeping shelves organized and notifying Supervisor of need.- Conducts any other related duties as assigned by Supervisor.- Knowledgeable of floor layout and table maps.- Assists servers in resetting their tables if needed.- Breaks down external expo line and cleans at the end of the shift.- Sorts all items.- Spot sweeps external expo line during the shift.- Attends daily pre?shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2020-75805
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Creates a positive guest experience. Smiles, and is helpful and friendly.- Answers any questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.- Takes reservations or seats according to outlet standards. Organizes reservation book as directed by outlet manager. Seats guests upon arrival.- Reduces number of servers on floor when supervisor is not available.- Seats guest according to server rotation as much as possible to ensure equal distribution.- Conducts any other related duties as assigned by Manager.- Completes daily station chart, check control sheets, and labor saved sheet.- Money handling procedures as established in Operational Standards manual must be observed at all times.- Conducts shift change with few to no mistakes, no overages or shortages, as well as ensuring all paperwork is accounted for in the cash drop.- Contacts Manager concerning any breakdowns and malfunctions of the MICROS systems.
Job ID
2020-76674
Position Type
Regular Part-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Develops and implements all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees.- Attends departmental orientation prior to beginning work in the department.- Creates a positive guest employee experience. Smile. Be helpful and friendly.- Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.- Execution of all food production as determined by the Sous Chef through production sheets.- Practices a “clean as you go” work ethic and utilizes proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels).- Prepares the proper amounts of food as requested by the Sous Chef.- Conducts self in a highly professional manner at all times.- Communicates with Stewards on all equipment cleaning needs.- Handles any special request made by the Sous Chef or external guest.- Maintains Margaritaville Casino’s food quality specifications as determined by the standard recipe.- Maintains a waste-free department by controlling production and utilizing returned food.- Responsible for the cleanliness of immediate work area and the process walk-in cooler.- Completes attendance of Serv-Safe class if offered.- Cuts, dices, and chops various food products.- Using recipes, creates soups, sauces, and stocks.- Be aware of rotation and sanitation guidelines.- Organizes and cleans coolers, storerooms, and freezers as necessary.- Prepares baked, grilled, heated, steamed, and fried items.- Ability to grill items to specific temperatures.- Ability to sauté items and create pan sauce.- Ability to help fellow employees accomplish their goals when possible.- Ability to follow all recipes and plating pictures without deviation unless requested by the guest.- Portion control various items using scales and other dry and wet measuring techniques.
Job ID
2020-75800
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
JOB OVERVIEW: To provide prompt, professional and friendly service to our guests. Maintain the area clean, fully stocked. And adhere to all policies and procedures. Directly responsible for keeping the tables bussed, and restocked at all times, assist the waiters in designated station and as requested by management. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, a employee must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. Create a positive guest experience. Smile, be helpful and friendly at all times Answer questions, take responsibility to get answers and anticipate our guest's needs and problems. Greet guest(s) cordially when seated at a table. Assists guest(s) in any way possible to ensure customer satisfaction. Adhere to sanitation rules and regulations. Keep station stocked with necessary supplies at all times. Maintain inventory of paper goods by keeping shelfs organized and notifying Supervisor of need. Conduct any other related duties as assigned by Supervisor. Clear and wipe tables and chairs. Wipe down side stations. Assist servers in resetting their tables at all times. Breakdowns bus pans at dish machine area. Sorts all items. Spot swipes buffet for food debris. Attend daily pre‑shift meeting to communicate business volume, entertainment schedule, and Marketing information to inform employees. Provide harmonious working environment while being sensitive to the needs of the employees and the guests. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee is occasionally required to sit; climb stairs, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  WORK ENVIROMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and heat/cigarette smoke. The noise level in the work environment is usually moderate. - Exposed to weather conditions and prevalent temperature changes are possible. - Subject to moderate ambient noise level. - Able to withstand/work in a high smoking environment.   UNIFORM & HYGIENE STANDARDS- Crew members must be in complete uniform at the start of pre-shift.- Uniforms must be clean, neatly pressed, and in good repair.- All male crew members must have their shirts tucked in with a belt & suspenders worn.- Bartenders and bar backs should have on solid black work or tennis shoes. No color allowed including, colored labels/brand marks. - All crew members have been issued uniforms by wardrobe. If the uniforms start to look unprofessional or in bad repair the crew members should go to wardrobe for a replacement. They must obtain a wardrobe authorization form from supervisor. - Company issued badge must be worn at all times while on property. - Crew members must have their valid ABO and LACT with them every shift.- No lip, nose rings or facial piercings with the exception of the ears.- No tongue rings.- No gum chewing is allowed while in uniform or on duty.- Crew members are responsible with keeping up with their assigned MICROS card.- No offensive tattoos.- Earrings must be no larger than a half dollar.
Job ID
2020-75586
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Employee will attend all daily pre-shift meetings to understand daily chef specials, wine pairing, and any other information such as special guest requests and reservation list for evening’s shift.- Employee will, with prescribed questions, ascertain guests’ agenda for the evening suggestively recommending appetizer, dinner, liquor, beer, and wine selections.- Employee will check his/her section for cleanliness, spotless tabletop glass, and silverware.- Employee will use POS system to accurately account for all consumed food and beverage per guest.- Accurately delivers to all guests the items ordered.- Assists other employees in food and beverage delivery.- Attends required Quality & Training classes from HR or Training Department.- Anticipates our guests’ needs at all times.- Attends all meetings as scheduled by Director or Manager.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Ensures that outlet is maintained and clean during all periods of operation.- Ensures that all sequences of service guidelines are done in the required format.
Job ID
2020-74726
Position Type
Regular Part-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-ME-Bangor
  - Must be able to work varied schedule including weekend, nights, and holidays. - Keep work cart orderly and properly stocked at all times and maintain vacuums. - inspect room linens before placing in rooms and return below-standard pieces to Housekeeping. - Proper utilization of equipment, supplies and guest amenities. - Cleanliness and sanitation of guest batHRooms. - Daily changing of soiled linens on beds and remaking beds following the hotel standards. - Cleanliness of rooms, balconies, and room furnishings. - Constant awareness of safety hazards, (i.e., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to the Housekeeping Office. - Follow all training procedures set forth in the Blood borne Pathogens program - Strict follow-through on Lost and Found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms. - Absolute respect for guest’s property should always be exercised. - Practice safety standards at all times. - Responsible care of equipment. - Reports to work on time and according to posted schedule; maintains accurate time records and follows proper standards for issuance of rooms. - Remain alert, courteous, and helpful to guests and co-workers at all times. - Sweep and mop floors. - Clean rugs, carpets, upholstered furniture, and drapes. - Empty wastebaskets.  - Report guest complaints. - Deposit dirty linen in laundry chute. - Other duties may be assigned.
Job ID
2020-77476
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Bangor
Job Locations US-MS-Tunica Resorts
To clean, sanitize, and help maintain the appearance of the guest rooms and Public Areas to Hollywood Standards. include the following. Other duties may be assigned. Make beds. Replenish supplies such as drinking glasses and writing supplies. Move furniture. Sweep and mop floors. Clean rugs, carpets, upholstered furniture, and drapes. Dust furniture. Wash walls, ceilings, and woodwork. Wash windows, door panels, and sills. Empty wastebaskets. Empty and clean ashtrays. Transport trash and waste to disposal area. Replenish batHRoom supplies. Replace light bulbs. Maintain equipment. Report guest complaints. Bag and tag lost and found items and turn in to office. Report maintenance problems.
Job ID
2020-77190
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Tunica
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the House Person with department projects, as needed.- Maintains strict confidentiality in all company matters.
Job ID
2020-75414
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Tunica Resorts
- Insures maxImum effIcIency In performance of Room Attendants to acquIre and maIntaIn Immaculate accommodatIons - AssIgns guest rooms to be cleaned - Inspects all vacant rooms for effIcIent top condItIons and meetIng housekeepIng specIfIcatIons - SupervIses all Room Attendants to assure protectIon of all hotel property for possIble damage - Report all maIntenance problems to assure protectIon of all hotel property for possIble damage - Checks Room Attendants� appearance, carts, equIpment and cleanIng supplIes.� Ensures store rooms are properly stocked wIth lInens and supplIes - Ensures Room Attendants� work meets the requIrements of hospItalIty operatIons - Ensures all departmental, property polIcIes, procedures, and performance standards are maIntaIned - ResponsIble for traInIng employees; plannIng, assIgnIng, and dIrectIng work; evaluatIng performance; rewardIng and dIscIplInIng employees; addressIng complaInts and resolvIng problems - ResponsIble for provIdIng exceptIonal Red Carpet Customer ServIce to all guests
Job ID
2020-76461
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino Tunica
Job Locations US-MS-Bay St Louis
- Greets each customer with a smile and assists with any inquiries and problems.- Assigns and assists customers with campsite.- Remains current on all casino activities and assists guests with all inquiries.- Collects and accounts for all camp site revenue.- Responsibilities may include carrying out routine duties that occur while working at the Marina.- Answers phone and assists with clerical tasks.. - Exhibits a friendly, helpful and courteous manner when dealing with customers or fellow cast members.- Any and all duties as assigned by your Manager or a member of management.
Job ID
2020-77652
Position Type
Regular Full-Time
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel. - Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes Illness/Injury reports.- Attends departmental and company meetings as required.
Job ID
2020-74417
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel. - Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes Illness/Injury reports.- Attends departmental and company meetings as required.
Job ID
2020-74418
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino Aurora
Job Locations US-WV-Charles Town
- Shall ensure the safety of customers, employees and others while on the premises of HCCTR.- Assists customers and employees and reports critical situations (medical emergencies, irate customers, etc).- Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR.- Ensures the integrity of all slot and table games of HCCTR.- Transports gaming chips to and from gaming tables in accordance with internal control procedures.- Performs the drop for table games including poker, in accordance to internal control procedures.- Reports to the Security management, any violations, acts or situations which are detrimental to the best interest of HCCTR. - Examines doors, windows, and gates to determine that they are secure.- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.- Assists in any internal or external investigations conducted by HCCTR or authorized local authorities- Inspects equipment and machinery to ascertain if tampering has occurred.- Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.- Observes departing personnel to guard against theft of company property.- Sounds alarm or notifies supervision verbally, by radio, or by telephone in case of fire, theft, or presence of unauthorized persons.- Permits authorized persons to enter property.- Records data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.- May be called on to regulate vehicle and pedestrian traffic to maintain orderly flow.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures behavior and appearance are in compliance with established standards.- Maintains complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed to be confidential.- Maintains a professional work environment with management and staff.- Participates in meetings and training as required.- Performs all job duties in a safe and responsible manner and reports safety hazards immediately.- Prepares reports as requested or required.- Performs other duties as may be assigned by department and/or company management.- You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2021-78003
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at CharlesTown
Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the department.  Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Enforce internal control policies and procedures- Enforce underage gambling and drinking laws- Maintains safety and inspection reports for the property.- Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Reports guest and team member concerns and complaints to manager.- Ensure security team members adhere to uniform dress and grooming standards consistent with department and company standards.- Interacts and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-77799
Position Type
Regular Full-Time
Casino Property
Hollywood Casino at Columbus
Job Locations US-OH-Dayton
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws- Maintain safety and inspections reports for the property- Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards.- Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-77791
Position Type
Regular Full-Time
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-LA-Lake Charles
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws- Maintain safety and inspections reports for the property- Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards.- Ensures proper arrest procedures and detainment techniques are carried out in violations of civil or company laws or procedures; assists various local, state, and federal authorities in various activities and investigations to ensure that procedures and laws are observed.- Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Provides support to departmental management in the event of troublesome terminations, thefts, investigations, and procedures as requested.- Handles all drug testing procedures and employee contact as needed and maintains its procedures and liability issues.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2020-77392
Position Type
Regular Full-Time
Casino Property
L'auberge Lake Charles
Job Locations US-LA-Bossier City
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Enforces internal control policies and procedures, including but not limited to underage gambling and drinking laws. - Maintains safety and inspection reports for the property. - Conducts regular Security post inspections - Prepares Security incident reports and maintain Security logs. - Reports guest and team member concerns and complaints to manager. - Ensures Security team members adhere to uniform dress and grooming standards consistent with departmental and company guidelines. - interacts and cooperates with regulatory, fire/rescue, and law enforcement agencies. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-77899
Position Type
Regular Full-Time
Casino Property
Boomtown Bossier City

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